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Neodalle Zhangjiajie Wulingyuan

4.5 star property
Luxury Zhangjiajie hotel in Wulingyuan with 2 restaurants

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2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Deluxe Room | View from room
Garden
Premium bedding, minibar, in-room safe, desk
2 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reviews
8.8

Excellent

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • PoolPoolPool
  • GymGymGym
  • Parking availableParking availableParking available
  • Breakfast availableBreakfast availableBreakfast available
  • BarBarBar

Check-in time

2:00 PM

Check-out time

12:00 PM

Explore the area

Map
Gaoyun Road, Wulingyuan, Zhangjiajie, HU, 427400
  • Popular LocationWulingyuan Scenic and Historic Interest Area17 min walk
  • Popular LocationWulingyuan Scenic Reserve30 min drive
  • AirportZhangjiajie (DYG)46 min drive
  • Popular LocationWulingyuan Scenic Area72 min drive

Room options

Similar properties

Exterior
Pullman Zhangjiajie
Pool
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (194)
The price is AU$172
for 1 night
includes taxes & fees
1 July - 2 July
Pullman Zhangjiajie

About the area

Zhangjiajie

A luxury stay in Zhangjiajie awaits you at Neodalle Zhangjiajie Wulingyuan. You'll be 1.4 km (0.9 mi) from Wulingyuan Scenic and Historic Interest Area and 11.1 km (6.9 mi) from Yellow Dragon Cave. Highlights at this hotel include 2 restaurants, an outdoor swimming pool and an indoor swimming pool. .The restaurant, Muslim Sepecialty Restaur, serves Chinese cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the gym, kids' club and steam room as well as access to yoga classes. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Added amenities include Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Attractions in proximity to this 4.5-property class Wulingyuan hotel include Zhangjiajie National Forest Park and Tianmen Mountain of Zhangjiajie.

What's nearby

  • Wulingyuan Scenic and Historic Interest Area - 17 min walk
  • Yellow Dragon Cave - 12 min drive
  • Wulingyuan Scenic Reserve - 30 min drive
  • Zhangjiajie National Forest Park - 41 min drive
  • Wulingyuan Scenic Area - 72 min drive

Getting around

  • Zhangjiajie (DYG) - 47 min drive

Restaurants

  • ‪星巴克 - ‬11 min walk
  • ‪食间主题餐厅 - ‬11 min walk
  • ‪中茶世界茶园张家界店 - ‬16 min walk
  • ‪武陵源宾馆 - ‬6 min walk
  • ‪情缘娱乐城 - ‬3 min drive

About this property

Neodalle Zhangjiajie Wulingyuan

Luxury Zhangjiajie hotel in Wulingyuan with 2 restaurants
Neodalle Zhangjiajie Wulingyuan offers its guests an indoor pool, an outdoor pool, a steam room, and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are available in public spaces for a fee.

A 24-hour business centre and meeting rooms are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the luxury Neodalle Zhangjiajie Wulingyuan. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Zhangjiajie hotel.

  • 698 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Conference rooms
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Neodalle Zhangjiajie Wulingyuan offers 698 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Televisions come with satellite channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Element All-Day-Dining Re
  • Muslim Sepecialty Restaur

Things to do

  • Children's club
  • Golf
  • Gym
  • Indoor pool
  • Outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 7 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels

Entertainment

  • Pay films
  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age - 16

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CNY 280.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Crowne Plaza Zhangjiajie Wulingyuan Hotel
Crowne Plaza Zhangjiajie Wuli
Zhangjiajie Wulingyuan
Crowne Plaza Zhangjiajie Wulingyuan
Neodalle Zhangjiajie Wulingyuan Hotel
Neodalle Zhangjiajie Wulingyuan Zhangjiajie
Crowne Plaza Zhangjiajie Wulingyuan an IHG Hotel
Neodalle Zhangjiajie Wulingyuan Hotel Zhangjiajie

Frequently asked questions

Is parking available at Neodalle Zhangjiajie Wulingyuan?

Yep, Neodalle Zhangjiajie Wulingyuan has a self car park, for a fee.

Does Neodalle Zhangjiajie Wulingyuan have a pool?

Neodalle Zhangjiajie Wulingyuan has a pool and an indoor pool.

What luxury perks are available at Neodalle Zhangjiajie Wulingyuan?

Neodalle Zhangjiajie Wulingyuan features an outdoor pool, an indoor pool and a steam room. All guestrooms come with premium bedding and 24-hour room service.

What makes Neodalle Zhangjiajie Wulingyuan a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Neodalle Zhangjiajie Wulingyuan.

Is Neodalle Zhangjiajie Wulingyuan family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Neodalle Zhangjiajie Wulingyuan is a hit with families.

Is there a free airport shuttle available at Neodalle Zhangjiajie Wulingyuan?

No, Neodalle Zhangjiajie Wulingyuan does not offer an airport shuttle service.

Is there a bar or restaurant at Neodalle Zhangjiajie Wulingyuan?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Neodalle Zhangjiajie Wulingyuan?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Neodalle Zhangjiajie Wulingyuan?

No, pets are not allowed.

Neodalle Zhangjiajie Wulingyuan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 22 out of 38 reviews" "
Rating 8 - Good. 10 out of 38 reviews" "
Rating 6 - Okay. 5 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 0 out of 38 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Eline

Travelled with group
Liked: Cleanliness, staff & service, amenities
Beautiful hotel, location, bath. Things that were missing, an english map from the National park and the Spa was closed
Stayed 2 nights in Oct 2021

6/10 Okay

Verified traveller

Liked: Cleanliness
Good location but definitely not 5 star
The superior room is a good size and it was maintained well. The check-in service was quick, easy and welcoming. The food and beverage service is below par - the staff are do not manage well when there are lots of tourist groups, there is a lack of direction and experience for staff, when handling big crowds. Breakfast time is hectic without allocated seats, food is not replenished quickly enough whilst some guests are allowed to take multiple plates and take food away for later (!). The food is also not good quality either. Room service menu is limited and we had no drinks list provided. Swimming pool and changing rooms were not clean nor open on time. More of a 3 star hotel which is disappointing for an IHG hotel. There is a tourist desk in the lobby and even though they are an outsourced company, the service from them is lacking too.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Big room and quiet, comfortable bed but temperature of swimming pool is cold.
Stayed 3 nights in Oct 2019

10/10 Excellent

Rahamat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to stay and relax
Great hotel
Stayed 4 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

TROYcalifornia

Travelled with partner
Liked: Cleanliness, staff & service
Night shift check-in manager LEON was awesome. He is one of the few hotel managers in China that speaks & understands English fluently. He went out of his way to make sure my trip has the most memorable one. Hotel location is pretty much city center and about 20mins walk to the national park.entrance. Love the bathtub very nice for photography. The reception area very attractive. Hallways big & clean. Breakfast needs more western items. Pssss.... morning manager ZASON was great, too. He helped & guided me to get to my next attractions & destinations. Overall, very happy staying here. I’m given this hotel 10 stars. Thank you management.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
So so service
One female, pregnant manager was very nice and helpful but other people at the front and another manager were not helpful at all, not looking for a solution and just saying they don’t know something or they don’t have something. They were also too chill and unconcerned about the guests, chatting amongst themselves.
Stayed 2 nights in May 2019

10/10 Excellent

Keet Yee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a hotel with good service and convenient location
The service was excellent, the breakfast spread was good and delicious. Bed and room comfortable and quiet. Locality is at the Zhangjiajie TianZhiShan entrance about 5 mins by car. Parking is free and easy. Walking to the main street is about 5 mins where u can find food and to do some shopping. If you wish to have a easy way to tour zhangjiajie park with little walking, we did it by parking our car at the basement car park at the tianzhishan entrance. Paid the entrance fee of 228 yuan per head, take their shuttle bus to the cable car (72 yuan per haed) station up to tianzhishan, spectacular view. From there take the connecting shuttle bus to He Long park where there is a McDonalds and more sight seeing. Connecting again by bus provided to tian xie di yi qiao and skip the sight seeing there if u are not energetic, instead ask for direction and a 5 min-walk to take the bai long tian ti (lift costs 65 yuan) down to base station, at the base of the lift, take the shuttle bus again back to the tian zhi shan entrance where the car was parked. All in all u need about 5 hours. In this sense, the hotel is central to the planned activities. U may also drive up to another xin mu kang park entrance westward and the drive is scenic and relaxing, it's free as u are not entering the park. It's a 1 hour leisure drive. We enjoyed our stay in Crown plaza and it's very restful. We had dinner in the restaurant too and find the food good.
Stayed 1 night in May 2019

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019