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4.4 out of 5

"Location, close proximty to restaurants and cafes. " More

By a verified traveller on Mon 12 Apr 2021

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Hotel Description

A luxury stay in Terrigal awaits you at Crowne Plaza Terrigal Pacific, an IHG Hotel. You'll be 0.2 km (0.2 mi) from Terrigal Beach and 5.8 km (3.6 mi) from Ken Duncan Gallery. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 199 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and balconies. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Room service, coffee/tea makers, and safes are also available.

A day of pampering at endota spa can include massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, Seasalt Restaurant, is open for breakfast and dinner. Lord Ashley Bar/Lounge is the hotel's own cocktail bar, serving drinks along with lunch and light fare. Spend the day at the beach and enjoy the onsite health club and outdoor tennis court. Business travelers can take advantage of a 24-hour business center and conference space. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Terrigal hotel include Erina Fair and Copacabana Beach.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
AU$177* Per night/room 2 May - 3 May

Room, 2 Queen Beds, Balcony, Resort View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Ocean View (Pine Spa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Balcony (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed, Terrace, Ocean View (SPA)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Crowne Plaza Terrigal Pacific, an IHG Hotel ratings based on 398 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Terrigal Pacific, an IHG Hotel

Everyone (300) Couples (49) Business (2) Family (40)
4 out of 5
Location, close proximty to restaurants and cafes.

Posted by on 12 Apr. 2021

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5 out of 5
Lovely view of the Sea

Posted by on 12 Apr. 2021

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3 out of 5
Lovely reception area, nice view from room

Posted by on 12 Apr. 2021

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5 out of 5
Location.

Posted by on 1 Apr. 2021

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Comment from Hotel Management

4 Apr. 2021 by Cameron

Hi Thanks for your review of Crowne Plaza Terrigal Pacific. We appreciate your review and are pleased you enjoyed the location of the hotel. We hope to see you again soon, Best regards Cameron General Manager

5 out of 5
View of ocean lovely from balcony. Friendly staff

Posted by on 27 Mar. 2021

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Comment from Hotel Management

29 Mar. 2021 by Cameron

Hi Thanks for your review of Crowne Plaza Terrigal Pacific. We hope to see you again. Best Regards Cameron General Manager

5 out of 5
Location and views quiet facilities were excellent

Posted by on 14 Feb. 2021

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Comment from Hotel Management

16 Feb. 2021 by Cameron

Hi Thank you for your feedback on your recent stay. It was great to see your expectation of the hotel was delivered. The location of the hotel so close to Terrigal Beach and village provides a great opportunity to enjoy the delights of the local area whilst leaving the car behind. We can't wait to see you again. Best Regards Cameron General Manager

5 out of 5
All amenities close at hand and easy to navigate. The bars and food outlets are so close to the hotel and the wait staff in the hotel are very courteous and helpful. Nothing was a problem. Recommend to all visitors.

Posted by on 17 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Cameron

Hi Thank you for your review of Crowne Plaza Terrigal Pacific. We appreciate your great recommendation and are thrilled that your time in the hotel was great and the team were a highlight of your stay. We look forward to seeing you again soon, Best regards Cameron General Manager

5 out of 5
Great atmosphere, the place is alive and well! Friendly staff and great hotel.

Posted by on 17 Jan. 2021

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Comment from Hotel Management

18 Jan. 2021 by Cameron

Hi Great to see you in Terrigal and thank you for your review of Crowne Plaza Terrigal Pacific. I was delighted to read your comments about how friendly the team are and I will be sure to pass on your great feedback. Thanks for your review and we look forward to seeing you again. Best Regards Cameron General Manager

4 out of 5
Location and ocean view is excellent. Bed was very comfortable.

Posted by on 1 Jan. 2021

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Comment from Hotel Management

4 Jan. 2021 by Cameron

Hi There, Thanks so much for your review of Crowne Plaza Terrigal Pacific. It was pleasing to read that you had a very enjoyable time with us. We loved hearing of everything that was a highlight of your stay and made you stay so special and also appreciate your comments. We look forward to seeing you again to soak up more of what Terrigal has to offer. Best Regards Cameron General Manager

5 out of 5
I have stayed a number of times over the last almost 30 years and it is still as magical as the very first time, it never disappoints.

Posted by , from Blue mountains on 15 Dec. 2020

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Comment from Hotel Management

16 Dec. 2020 by Cameron

Hi Paul Thanks for your great review of Crowne Plaza Terrigal Pacific following your most recent stay. We appreciate your feedback and are delighted you continue to enjoy your stay each time you return. The hotel greatly values our return guests who consider the hotel a home away from home and we look forward to you returning to the hotel again soon. Best Regards Cameron General Manager

About the Crowne Plaza Terrigal Pacific, an IHG Hotel

Location Pine Tree Lane, Terrigal, NSW 2260

Property Features

Crowne Plaza Terrigal Pacific, an IHG Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A health club, spa services, and a library are also featured at the luxury Crowne Plaza Terrigal Pacific, an IHG Hotel. Parking is available for a fee. This 4.5-star Terrigal hotel is smoke free.

  • 199 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Bar or lounge
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Sydney Airport (SYD) (95.6 km / 59.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Terrigal Pacific, an IHG Hotel offers 199 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Terrigal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Seasalt Restaurant - This beachfront restaurant serves breakfast and dinner. Reservations are required.

Lord Ashley Bar/Lounge - Overlooking the ocean, this cocktail bar serves lunch and light fare. Open daily.

Florida Beach Bar - This beach bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 39.50 per person (approximately)
  • Self parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Terrigal
  • Crowne Plaza Terrigal
  • Terrigal Crowne Plaza
  • Crowne Plaza Terrigal, South Pacific
  • Crowne Plaza Terrigal Hotel
  • Crowne Plaza Terrigal
  • Crowne Plaza Terrigal Pacific
  • Crowne Plaza Terrigal Pacific, an IHG Hotel Hotel
  • Crowne Plaza Terrigal Pacific, an IHG Hotel Terrigal
  • Crowne Plaza Terrigal Pacific, an IHG Hotel Hotel Terrigal

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.