Filter by Rating
  • Filter by Rating
  • 1 Star
  • 2 Stars
  • 3 Stars
  • 4 Stars
  • 5 Stars
Customer Experience Rating
5/ 5

Really easy to book on phone & prices were better than any others.

Customer Experience Rating
2/ 5

Knowing and delivering on what the customer has paid for. We booked a city view room, twin beds, valet parking and breakfast. Our room did not have a city view, it was dark with one window and a brick wall view. When we rang reception we were offered ‘free valet parking and breakfast’ as compensation but we had already paid for that. Then we were offered $50, but it was a special weekend and I refuse to be made to feel bad for asking for what we paid for. We were told they were very busy and that ‘we are a city hotel surrounded by brick walls’ . Then do not advertise ‘city views’. We were moved to a different room but it only had one bed and my daughter had to sleep on a sofa bed. Sooo disappointing!

Customer Experience Rating
5/ 5

quick and easy

Customer Experience Rating
5/ 5

Quick and effective

Customer Experience Rating
5/ 5

Stress free and easy

Customer Experience Rating
4/ 5

I have used them before and will again when looking for accomodation

Customer Experience Rating
5/ 5

It is super easy to use the App. I have not once been dissatisfied with the bookings I’ve made through wotif and use this service more than any other booking site.

Customer Experience Rating
1/ 5

my question wasnt answered. and i wanted to just change payment methods and this was not possible. it is possible with other sites.

Customer Experience Rating
5/ 5

Easy to use and excellent platform

Customer Experience Rating
4/ 5

Very easy to book and see the options available for the hotel we wanted