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Customer Experience Rating
5/ 5

Very user friendly site, gives a wide range of options

Customer Experience Rating
1/ 5

Voucher of $249 given after cancellation due to coronavirus, when applied to a new booking the voucher only paid for $219 and I had to pay the rest. I guess $249 doesn’t really mean $249 – just $219. The other $30 is sitting there as a credit?? Why, it should have been applied to the whole booking…………

Customer Experience Rating
5/ 5

Very good .

Customer Experience Rating
3/ 5

Wotif experience was very good, however the hotel later cancelled our booking

Customer Experience Rating
5/ 5

Easy to do, lots of choices

Customer Experience Rating
3/ 5

I was looking for a room with a bathtub so my wife could relax a little bit as she is in the final stage of our first kid pregnancy. In the Wotif’s page, it said that the room has shower/tub, but it wasn’t true when we got there. Hotel’s manager said that most of the rooms have been renovated and is likely that the description was not updated.

Customer Experience Rating
1/ 5

Booking was great good experience. The motel was quite the opposite.
No plates, no knives and forks, extreme basic motel , the bed needed throwing out, very saggy. Soap holder in the shower broken with sharp jagged edges. Outside weeds everywhere. All in all a very bad experience and can definitely cannot recommend anyone staying there

Customer Experience Rating
4/ 5

Great Hotel and great price

Customer Experience Rating
4/ 5

Prices were good, web site worked.

Customer Experience Rating
5/ 5

My booking was corrected after my phone call to the customer service officer because when I booked online I was given the wrong room but it’s all fixed now from my phone call