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4.4 out of 5

"The Spa Apartment was clean and the spa was the best. We asked front desk to look into ot and was resolved straight away. Everything was perfect and a ... " More

By a verified traveller on Mon 21 Sep 2020

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Hotel Description

At Terrigal Sails Serviced Apartments you'll be within just a 10-minute stroll of The Skillion and Terrigal Beach. Highlights at this property include in-room free WiFi and balconies.

You can enjoy a flat-screen TV with cable channels, and each apartment features a DVD player, a coffee/tea maker, and free bottled water. A refrigerator and a microwave make in-room dining convenient. Nice touches to enhance your stay include free toiletries and premium bedding. In-room massages, a hair dryer, and a phone are also available.

This business-friendly apartment building offers free WiFi in public areas, a garden, and barbecue grills. Other amenities include laundry facilities, a picnic area, and express check-in. There's also the convenience of free self parking.

Places within a 15-minute drive of this 4-star Terrigal property include Breakers Country Club and Erina Fair.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
AU$174* Per night/room 11 Oct. - 12 Oct.

Spa Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Studio Apartment

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Studio, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Apartment, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Corporate Studio

Bed Count 1 King Bed Maximum Occupancy 1 Max

Terrigal Sails Serviced Apartments ratings based on 320 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Terrigal Sails Serviced Apartments

Everyone (123) Couples (151) Business (1) Family (45)
5 out of 5
The Spa Apartment was clean and the spa was the best. We asked front desk to look into ot and was resolved straight away. Everything was perfect and as shown in photos of the apartment.

Posted by , from Sydney on 21 Sep. 2020

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5 out of 5
Great location and accommodation Would definately stay here again

Posted by , from Sydney on 15 Jul. 2020

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Comment from Hotel Management

7 Aug. 2020 by Reception

Thank you Jill for your review following your stay. Our location sure is beneficial as we are so close to everything within Terrigal, great restaurants, boutique shopping and of course the beautiful Terrigal Beach. We look forward to welcoming you back to Terrigal Sails in the near future.

4 out of 5
Very clean. Beds were comfortable and the location was ver convenient

Posted by on 10 Jul. 2020

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Comment from Hotel Management

7 Aug. 2020 by Reception

Thank you for your review following your stay. Its great to read that you enjoyed a relaxing stay and that you found our location ideal, we are so close to everything within Terrigal. We look forward to welcoming you back to Terrigal Sails.

5 out of 5
Lovely property. Excellent rooms and facilities. Definitely will stay here again.

Posted by on 8 Jul. 2020

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Comment from Hotel Management

7 Aug. 2020 by Reception

Thank you for your review following your stay. We appreciate the 5 out of 5 rating. Its great to read that you enjoyed your stay in one of our clean and spacious apartments. We look forward to welcoming you back to Terrigal Sails in the near future.

5 out of 5
Friendly staff, clean rooms, plenty parking, good kitchenette, comfortable bed.

Posted by , from Canberra on 26 Jun. 2020

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Comment from Hotel Management

22 Jul. 2020 by Reception

Thank you AllanG for your review following your stay. We appreciate the 5 out of 5 rating. Its great to read that you really enjoyed your stay in one of our clean and spacious apartments. We look forward to welcoming you back to Terrigal Sails in the near future.

4 out of 5
Remote control for television does not work in the room.....may just be batteries but surely this gets checked ?

Posted by on 10 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by Reception

Thank you for your feedback following your stay. We did indeed change the batteries in the remote control, thinking this was all that was required. Unfortunately it wasn't until after your departure that we come to the realisation that the remote needed to be replaced altogether. We do apologise for any inconvenience incurred by not having a fully functioning remote throughout your stay, however this is not a regular occurrence. We do hope you consider returning to Terrigal Sails in the future.

5 out of 5
The service and room is amazing. Loved our stay here. Definitely be back.

Posted by , from Leichhardt NSW on 4 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Reception

Thank you for your review following your stay with us. Its great to read that our staff played a beneficial role in making sure you enjoyed your stay with us. We look forward to welcoming you back to Terrigal Sails in the future

5 out of 5
Great location at a great price. Would definitely stay again

Posted by on 1 Feb. 2020

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Comment from Hotel Management

4 Feb. 2020 by Reception

Thank you for your review following your stay with us. Its great to read that you found our location great as we are centrally located within Terrigal, just a short stroll to all the great dining options, boutique shops and the beautiful Terrigal Beach. We look forward to welcoming you back to Terrigal Sails in the future.

5 out of 5
Good location, close to shops and the beach. We had the spa apartment which was very spacious! Housekeeping did a great job and the breakfast packs were nice! Didn’t really speak to reception, which we didn’t really need to but it was good that we were made aware that we could contact management 24/7 if needed. The only downsides were that the kitchenette didn’t have a sink which was a bit difficult for us as we have a bottle fed infant but we made do with what we could and that since we were staying in the 2nd floor, we could hear every footstep of the people staying above us. Overall, a pleasant stay!

Posted by on 29 Dec. 2019

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Comment from Hotel Management

4 Jan. 2020 by suz

Hi there, thank you for the review following your stay with us. We are so glad to see you enjoyed our convenient location and the complementary breakfast packs. We are sorry to see that you had trouble with the sink. For future reference we do have other suites that you may find more suitable to your needs, such as, our studio, studio balcony and 1 bedroom apartment. These suites are all fully equipped with functioning kitchenettes. We are glad that overall you had a pleasant stay and we look forward to seeing you in the future, Regards.

5 out of 5
So close to main town shops and beach and so lovely Clearly a pet friendl, or someone snuck a short haired animal in before us Wish they vacummed well before we got in But minor negative against all thw other positives they have Great set up, great spa, free breakfast cereal pack which i thoight was so sweet.... you will love it

Posted by on 23 Nov. 2019

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Comment from Hotel Management

23 Nov. 2019 by suz

Hi there, thank you for your review following your stay with us. We are so happy to see you enjoyed our convenient location and our complimentary breakfast pack. It is true we do have a strict no pet policy. We ask that you could possibly provide us with the date of your stay and room number so that we may check our housekeeping records and ensure that the each staff member is maintaining the highest level of cleanliness that we strive for. Our house keepers take a lot of pride in their work and take matters like this quite seriously. If at any time your are dissatisfied with any matter pertaining to your stay with us, we do ask in future that you contact one of our friendly staff members so that we may facilitate you in having the best possible experience. We thank you again for staying with us and hope to see you again!

About the Terrigal Sails Serviced Apartments

Location 6 Maroomba Road, Terrigal, NSW 2260

Property Features

As a guest of Terrigal Sails Serviced Apartments, you'll find barbecue grills, a garden, and a picnic area. Public spaces have free WiFi. The business-friendly Terrigal Sails Serviced Apartments also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Self parking is free. Smoking is allowed in designated areas at this 4-star Terrigal apartment.

  • 1 building
  • 23 guestrooms or units
  • 3 levels
  • Built in 2000
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Newcastle, NSW (NTL-Williamtown) (109.2 km / 67.8 mi)
  • Parking: Free self parking

Room Amenities

Terrigal Sails Serviced Apartments offers 23 accommodations with DVD players and complimentary bottled water. Rooms open to balconies. Beds feature premium bedding. 40-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Private balcony
  • Flat-screen television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Office hours are Monday through Thursday, 9 AM – 6 PM; Friday 9 AM - 8 PM; Saturday, Sunday, and public holidays, 9 AM - 3 PM. Guests planning to arrive after hours must call the hotel.

Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Pet Policy

  • No pets allowed

Policies

This property is located in a residential dwelling and quiet hours are enforced from 10 PM.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 21 years old. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned, and disinfectant is used to clean the property.Contactless check-out is available.Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Property is cleaned with disinfectant
  • Staffed front desk
  • Events/parties not allowed
  • Property confirms they are implementing enhanced cleaning measures
  • Cash or credit card deposit required
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • gap period enforced between guest stays 24 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sails Apartments Terrigal
  • Sails Serviced
  • Sails Serviced Apartments
  • Sails Serviced Apartments Terrigal
  • Sails Terrigal
  • Serviced Apartments Terrigal
  • Terrigal Sails
  • Terrigal Sails Serviced
  • Terrigal Sails Serviced Apartments
  • Terrigal Serviced Apartments
  • Terrigal Sails Serviced Apartments Hotel Terrigal
  • Terrigal Sails Serviced Apartments South Pacific
  • Terrigal Sails Serviced Apartments Hotel
  • Terrigal Sails Serviced Apartments Apartment
  • Sails Serviced Apartments Apartment
  • Terrigal Sails Serviced Apartments Terrigal
  • Terrigal Sails Serviced Apartments Apartment
  • Terrigal Sails Serviced Apartments Apartment Terrigal

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.