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"It is very tired and basic...however that's fine as long as it's clean and our room was clean. " More

By a verified traveller on Sun 06 Nov 2022

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Hotel Description

At Pacific Garden Hotel you'll be within a 20-minute stroll of Forrester's Beach and Wyrrabalong National Park. Highlights at this motel include free self parking, a bar/lounge, and a conference center.

Enjoy the outdoor tennis court and seasonal outdoor swimming pool as well as access to basketball and a playground. Added amenities include free WiFi in public areas and laundry facilities. English breakfast is available.

Places within a 30-minute walk of this 3.5-star Wamberal motel include Pacific View Street Reserve and Spoon Bay Beach.

Standard Queen Room with 2 Singles

Bed Count 2 Full Beds Maximum Occupancy 4 Max
AU$180* Per night/room 10 Dec. - 11 Dec.

Apollo Ultimate Spa Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Queen Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Queen Room with 1 Single

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Pacific Garden Hotel ratings based on 229 Verified Reviews

Review Summary
2.9 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Pacific Garden Hotel

Everyone (104) Couples (90) Family (37) Other (2)
2 out of 5
The room had no hot water that could be used as the water ran as a darker brown colour the room was very run down, old and smelt musky and old. For the price it definitely was not worth the money.

Posted by on 27 Nov. 2022

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Comment from Hotel Management

27 Nov. 2022 by Hotel Management

Government had a road work along The Entrance Road and turned off/turn on water supply. It normally becomes good quality water after turn on the the tape for a few minutes. It is a normal process.

2 out of 5
The bathroom and toilet was dirty with other peoples hair everywhere and the vanity was dirty on the front it looked like fecial. No power piont near the bed as i have a sleep machine and needed a power point No a happy experience

Posted by on 25 Nov. 2022

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4 out of 5
Old and run down

Posted by on 9 Nov. 2022

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3 out of 5
It is very tired and basic...however that's fine as long as it's clean and our room was clean.

Posted by on 6 Nov. 2022

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3 out of 5
The cleaning of the bathroom seems not to be done. There were stains everywhere.

Posted by on 1 Nov. 2022

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1 out of 5
This has to be on the list for one of Sydney's worst hotels. There were no less Than 10 cockroaches in and around the kettle, the beds were so soft, it felt like you were sleeping on the base, there was rubbish left in the room from the last people there, the pillows were the cheapest, softest pillows that weren't even worth using, there was hair inside my pillows... Not even a toaster, a plate or a knife were provided. I could go on and on, but I think you get the point. Stay as far away from this excuse of a Hotel as you can.

Posted by on 25 Sep. 2022

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1 out of 5
This place looks nothing like the pictures. Very run down. Dirty rooms broken fixtures broken bed base and collapsed mattress on main bed. Had to push 2 single beds together to be able to sleep. Mould on window surrounds and a bad smell. Worst motel I have ever stayed at. And I was charred $173 for the privilege!!!

Posted by on 24 Sep. 2022

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5 out of 5
lovely staff relaxing

Posted by on 21 Sep. 2022

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4 out of 5
We only expend a night. The beds were very comfortable .

Posted by on 22 Mar. 2022

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1 out of 5
Very disappointing stay, leaking toilet, broken toilet seat, no floor towels, broken tiles, cold shower, no glasses for drinks, the manager and or owners clearly don't care. Definitely not worth the $178 night. Worst Ive ever stayed at.

Posted by on 13 Mar. 2022

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Property Features

Pacific Garden Hotel offers its guests an outdoor tennis court and a seasonal outdoor pool. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at Pacific Garden Hotel. Free self parking is available. This 3.5-star Wamberal motel is smoke free.

  • 43 guestrooms or units
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Tour and ticket information
  • Game room or arcade
  • Garden
  • BBQ grill(s)
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Pacific Garden Hotel offers 43 accommodations with air conditioning. Rooms open to balconies. Guests can surf the web using the complimentary wireless Internet access.

  • Private balcony
  • Television
  • Refrigerator
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy English breakfast for a fee.

Hotel Policies

Check-in

  • Check-in time starts at 2:30 PM
  • Check-in time ends at 9:30 PM

Special check-in instructions:

The front desk is open daily from 8:30 AM - 10 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8:30 AM - 10 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: AUD 20 per pet, per night
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals not allowed
  • Pets allowed in specific rooms only
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: AUD 10 per person (approximately)
  • Pet fee: AUD 20 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pacific Garden Hotel Wamberal
  • Apollo Wamberal
  • Pacific Garden Wamberal
  • Pacific Garden Hotel Motel
  • Pacific Garden Hotel Wamberal
  • Pacific Garden Hotel Motel Wamberal

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.