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4.3 out of 5

"Lovely view & easy access to lagoon, stroll across the beach to restaurants, excellent in-room brekkie & friendly staff. " More

By a verified traveller on Fri 24 Jan 2020

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Hotel Description

The Clan Terrigal places you steps from Terrigal Lagoon and within a 10-minute stroll of Terrigal Beach. Highlights at this beach motel include a restaurant and in-room free WiFi.

You can enjoy flat-screen TVs with cable channels, and all 32 rooms feature coffee/tea makers, hair dryers, and phones. Additionally, room service, irons/ironing boards, and desks are available.

The restaurant, Maccoa, is open for breakfast and lunch. Business travelers can take advantage of conference space and a meeting room. Other amenities include free WiFi in public areas, a coffee shop/café, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of free self parking.

Within a 30-minute drive of this 4-star Wamberal motel, attractions include Erina Fair and Australian Reptile Park.

King Room (no views)

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 8 Oct. - 9 Oct.

Three Bedroom Cottage

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Family Room (no views)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Lakefront Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Lakefront King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Clan Terrigal ratings based on 226 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Clan Terrigal

Everyone (113) Couples (76) Family (37)
5 out of 5
Lovely view & easy access to lagoon, stroll across the beach to restaurants, excellent in-room brekkie & friendly staff.

Posted by on 24 Jan. 2020

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Comment from Hotel Management

3 Feb. 2020 by Jess

Dear Guest, We are so pleased to hear that you enjoyed the location and breakfast. We are also very happy to hear that you found the staff friendly. We hope that you will get to come back for another visit soon! Warmest Regards, The Clan & Maccoa Team

5 out of 5

Posted by on 28 Nov. 2019

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Comment from Hotel Management

29 Nov. 2019 by bee

Thank you for your well received rating. We appreciate your taking the time to fill us in. Kind regards, Reservations Team

5 out of 5
This is a great place to stay, staff were lovely and very helpful the room was very clean and the view was gorgeous, we had a room over looking the lake. Is a great place for couples with young kids as the lake is so close and very calm and clean water.

Posted by on 26 Aug. 2019

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Comment from Hotel Management

4 Sep. 2019 by bee

Dear Valued Guest, We appreciate your taking the time to provide such wonderful feedback from your stay at the Clan Terrigal. Do visit us again when you are able to make it back to Terrigal. Kind regards, Reservations Team

3 out of 5
Pros: Location is awesome. Close to everything and the lagoon is literally at your frontstep. Cons: Found bugs and cockroaches in our room. The bathroom had no heating or exhaust fan. We had our 2month old baby with us and needed to use a microwave to sterilise his bottles, no microwave in room and could not contact reception after 6pm to ask where we can find one. No information about a guest kitchen in information booklet.

Posted by , from Sydney on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by bee

Dear Valued Guest, It is nice to hear you enjoyed the location so near the beach and proximity to Terrigal. We appreciate the time afforded for your comments and we will be moving forward to address your concerns and suggestions. We do offer after hours emergency numbers as well as a night phone located near reception to assist our guests when the office has closed for the evening. Not all of our rooms offer a kitchenette, however we are happy to provide microwaves at any time. Thank you again for choosing to stay with us. Kind regards, Reservations Team

1 out of 5

Posted by on 19 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by bee

Dear Valued Guest, We love hearing from our guests especially all about their stay. Thank you taking the time to respond. Kind regards, Reservations Team

2 out of 5
The location was good - within easy walking distance of town centre. Motel very run down and dated. Bathroom had mould in grout, dilapidated toilet seat and cistern, carpet not vacuumed properly, coffee/tea marks in cups, fridge in poor condition, dryer in laundry not working. Only redeeming feature was the king size bed! Wouldn't stay here again!

Posted by on 5 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by bee

Dear Valued Guest. We are so happy you enjoyed the location as this is quite popular with our guests and is the most mentioned. We appreciate all comments and suggestions provided and will endeavour to look into this for you. At present we are providing our rooms with a light refurbishment and will be featuring newer rooms soon. Kind regards, Reservations Team

4 out of 5

Posted by on 5 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by The Clan Team

Thank you for your feedback. We hope to see you again soon! Warmest Regards, The Clan Team

4 out of 5

Posted by on 4 Apr. 2019

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Comment from Hotel Management

5 Apr. 2019 by The Clan Team

Thank you for your feedback. We hope to see you again soon! Warmest Regards, The Clan Team

5 out of 5

Posted by on 2 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by bee

We enjoy hearing from all our valued guests. Thank you for your review. We appreciate your comments and letting us know how your stay was received. Kind regards, Reservations Team

5 out of 5
I liked the food, service and rooms. The food was good meat well done as requested and better than some 5 star accommodation at which I have stayed recently The bed was nice, long enough for me as I am tall and comfortable. The staffing was also good because I did not have to express myself in a certain number of words so I could communicate with a succinct amount of words and neither the staff nor I wasted our precious time with unnecessary dialogue.

Posted by on 2 Apr. 2019

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Comment from Hotel Management

4 Apr. 2019 by bee

Dear Valued Guest, Thank you for your review. It is indeed our pleasure to provide you with an enjoyable stay and quality service. Kind regards, Reservations Team

Property Features

There's a restaurant on site, as well as a coffee shop/café. Public spaces have free WiFi. Event space at this motel measures 1006 square feet (94 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and a garden are also featured at the business-friendly The Clan Terrigal. Limited free parking is available on a first-come, first-served basis. This 4-star Wamberal motel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • 1006 sq ft of conference space
  • 94 sq m of conference space
  • Dining venue
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Kingsford Smith Intl. Airport (SYD) (97.7 km / 60.7 mi)
  • Parking: Free self parking

Room Amenities

The Clan Terrigal offers 32 air-conditioned accommodations with coffee/tea makers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Maccoa - This beachfront restaurant serves breakfast and lunch.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 1:00 PM
  • Check-in time ends at 6:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 6:00 PM
  • Sunday - Sunday: 8:30 AM - 4:00 PM
The front desk hours vary at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk is open during the following times:

  • Monday-Thursday: 8 AM-6 PM
  • Friday-Saturday: 8 AM-7 PM
  • Sunday: 8 AM-4 PM
Guests arriving outside these hours should please contact the property ahead of time to make arrangements for check-in.

This property's front desk is open during the following times:

  • Monday - Saturday: 8:30 AM - 6:00 PM
  • Sunday - Sunday: 8:30 AM - 4:00 PM
The hours at this property's front desk vary. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 15.0 per night.
  • Cribs (infant beds) are available for AUD 15.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property provides 1 parking space per accommodation.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve onsite parking. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available through room service.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • Debit cards
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8.00 and AUD 20.00 per person (approximately)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Clan Lakeside Lodge Terrigal
  • Clan Lakeside Lodge
  • Clan Lakeside Terrigal
  • Clan Lakeside
  • Clan Lakeside Lodge Terrigal, South Pacific
  • Clan Terrigal Motel
  • Clan Motel
  • Clan Terrigal Motel Wamberal
  • Clan Terrigal Wamberal
  • Motel The Clan Terrigal Wamberal
  • Wamberal The Clan Terrigal Motel
  • The Clan Terrigal Wamberal
  • Clan Terrigal
  • Clan Terrigal Motel
  • Motel The Clan Terrigal
  • Clan Lakeside Lodge Terrigal
  • The Clan Terrigal Motel
  • The Clan Terrigal Wamberal
  • The Clan Terrigal Motel Wamberal

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.