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4.4 out of 5

"The location was excellent and the hotel was well maintained. The staff was generally good and friendly. " More

By a verified traveller on Tue 23 Nov 2021

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Hotel Description

A luxury stay in Terrigal awaits you at Crowne Plaza Terrigal Pacific, an IHG Hotel. You'll be 0.2 km (0.2 mi) from Terrigal Beach and 5.5 km (3.4 mi) from Ken Duncan Gallery. Highlights at this beachfront hotel include 2 restaurants, a full-service spa, and an outdoor swimming pool.

All 199 soundproofed rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, free wired Internet, and balconies. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Room service, coffee/tea makers, and safes are also available.

A day of pampering at endota spa can include massages, body wraps, and facials along with aromatherapy and mani/pedis. The restaurant, Seasalt Restaurant, is open for breakfast and dinner. Lord Ashley Bar/Lounge is the hotel's own cocktail bar, serving drinks along with lunch and light fare. Spend the day at the beach and enjoy the onsite gym and outdoor tennis court. Business travelers can take advantage of a 24-hour business center and conference space. Plus you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute drive of this 4.5-star Terrigal hotel include Erina Fair and Copacabana Beach.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Balcony (Leisure)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom (Pine Spa)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Wheelchair)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Crowne Plaza Terrigal Pacific, an IHG Hotel ratings based on 397 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Terrigal Pacific, an IHG Hotel

Everyone (294) Couples (53) Business (1) Family (42)
4 out of 5
The location was excellent and the hotel was well maintained. The staff was generally good and friendly.

Posted by on 23 Nov. 2021

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5 out of 5
Great

Posted by on 6 Nov. 2021

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3 out of 5
Found staff rude about wearing mask, Couldn’t get a drink from there bar as you had to line up, guest should have exemption to general public

Posted by on 24 Oct. 2021

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Comment from Hotel Management

27 Oct. 2021 by Blas

Due covid-19 pandemic, the mask wearing is mandatory and they can't have a exemption, they care about your health.

4 out of 5

Posted by on 14 Jun. 2021

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5 out of 5
Restaraunts and bars

Posted by on 3 Jun. 2021

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5 out of 5
Revolving doors on entry keeps the grand feeling stair cases were a feature easy access. No pool tables but are shown in their advertisements

Posted by on 28 May 2021

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Comment from Hotel Management

31 May 2021 by Cameron

Hi Thank you for your review of Crowne Plaza Terrigal Pacific. We are so pleased you had an enjoyable stay and the grand feeling of the hotel is a welcoming feature. We look forward to seeing you again soon, Best regards Cameron General Manager

5 out of 5
Homely by the sea, no traffic noise, sunny breakfast dining overlooking the beach included in our tariff, good lifts and attractive solid stepped interior design. Hope they never re model! Covid safe unfortunately meant the hand sanitisers at the lifts should be more frequently re filled. 6th floor rooms a good size, good aircon.

Posted by on 23 May 2021

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Comment from Hotel Management

24 May 2021 by Cameron

Hi There, Thanks so much for your review of Crowne Plaza Terrigal Pacific. We are very pleased to read that you had a great time in Terrigal and that the delights both within the hotel and in the Terrigal village made for a pleasant stay. We appreciate your comments in regard to the additional cleanliness and safety measures as we adapt to these requirements. We look forward to seeing you again, Best Regards Cameron General Manager

5 out of 5

Posted by on 7 May 2021

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4 out of 5
That to get to the beach side their was no evaluator just stairs

Posted by on 3 May 2021

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Comment from Hotel Management

3 May 2021 by Cameron

Hi Thanks for your review of Crowne Plaza Terrigal Pacific. We hope to see you again. Best Regards Cameron General Manager

2 out of 5
I don’t recommend staying here on the weekend if you want a peaceful nights sleep. We had loud music keeping us awake until early morning. Also the shower was terrible to try and get at an ideal temperature. It was either freezing cold or scolding hot. Won’t be returning!

Posted by on 2 May 2021

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About the Crowne Plaza Terrigal Pacific, an IHG Hotel

Location Pine Tree Lane, Terrigal, NSW 2260

Property Features

Crowne Plaza Terrigal Pacific, an IHG Hotel offers its guests a full-service spa, an outdoor tennis court, and an outdoor pool. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. There's an onsite 24-hour business center. A health club, spa services, and a library are also featured at the luxury Crowne Plaza Terrigal Pacific, an IHG Hotel. Parking is available for a fee. This 4.5-star Terrigal hotel is smoke free.

  • 199 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Crowne Plaza Terrigal Pacific, an IHG Hotel offers 199 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. Beds feature premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Terrigal hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Seasalt Restaurant - This beachfront restaurant serves breakfast and dinner. Reservations are required.

Lord Ashley Bar/Lounge - Overlooking the ocean, this cocktail bar serves lunch and light fare. Open daily.

Florida Beach Bar - This beach bistro serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 3
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Aromatherapy treatments
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Events/parties not allowed
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 39.50 per person (approximately)
  • Self parking fee: AUD 25.00 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Terrigal
  • Crowne Plaza Terrigal
  • Terrigal Crowne Plaza
  • Crowne Plaza Terrigal, South Pacific
  • Crowne Plaza Terrigal Hotel
  • Crowne Plaza Terrigal
  • Crowne Plaza Terrigal Pacific
  • Crowne Plaza Terrigal Pacific, an IHG Hotel Hotel
  • Crowne Plaza Terrigal Pacific, an IHG Hotel Terrigal
  • Crowne Plaza Terrigal Pacific, an IHG Hotel Hotel Terrigal

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.