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4.6 out of 5

"Beautiful part of Melbourne. " More

By a verified traveller on Sun 15 Jan 2023

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Hotel Description

A luxury stay in Melbourne awaits you at Park Hyatt Melbourne. Within just a 10-minute stroll, you'll find Parliament House of Victoria and Princess Theatre. Highlights at this hotel include a full-service spa, a restaurant, and an indoor swimming pool.

A day of pampering at Park Club Health & Day Spa can include deep-tissue massages, hot stone massages, detox wraps, and body wraps along with access to the sauna. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, spa tub, sauna, and pool loungers. Business travelers can take advantage of a conference center and a 24-hour business center. Other amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking.

Places within a 15-minute walk of this 5-star East Melbourne hotel include St. Vincent's Hospital and Royal Exhibition Building.

Absolute luxury in the heart of Melbourne at the Park Hyatt Melbourne 

Opulence abounds at the Hyatt on the park, one of the most luxurious hotels in Melbourne. Your 5* experience starts as you roll down the tree-lined drive, and it accompanies you up the sweeping stairway, into the grand foyer. 

Exquisite moments define your first-class stay, whether you’re in the sanctuary that is Park Hyatt day spa for a detox wrap, soothing scrub or a relaxing massage, or indulging in some down time in your room’s deep-soak tub or large rainfall shower. Head out to the tennis courts to work up an appetite then order exceptional room service from the seasonal menu or mooch down to Art Deco-inspired, award-winning radii restaurant for a wonderfully memorable evening.  

Warm cherry woods and impressive views of Melbourne draw you into your spacious room, and the sumptuous king-size beds with crisp linens create your cocoon of comfort. Book your king or deluxe room or enjoy the elevated luxuries of a suite – Wotif has fantastic deals on the truly exceptional Park Hyatt hotel. 

King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$355* Per night/room 31 Jan. - 1 Feb.

Deluxe Room, 1 King Bed (View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Ambassador)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Terrace Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

King Room View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park Hyatt Melbourne ratings based on 281 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Park Hyatt Melbourne

Everyone (209) Couples (45) Business (3) Family (22)
5 out of 5
Wonderful stay!

Posted by , from Prestons on 19 Jan. 2023

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5 out of 5
Beautiful part of Melbourne.

Posted by on 15 Jan. 2023

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5 out of 5
Thanks

Posted by on 8 Jan. 2023

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3 out of 5
The receptionists could speak with louder voices. The pillows were too soft. In room service: The crab congee was extremely disappointing. The jam jars should have been covered, considering we're still battling with covid 19.

Posted by on 26 Dec. 2022

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Comment from Hotel Management

28 Dec. 2022 by David Sim Assistant Front Office Manager

Dear Ms. Trieu,Warm greetings from Park Hyatt Melbourne.Thank you for your feedback as it will allow us to be better prepared to meet your expectations on your future stay with us.I will certainly pass your feedback with our Food and Beverage management in regards of the Crab Congee as we certainly try our best to offer the best menu at our hotel.Our hotel offers soft feather pillows as a standard but we also provide foam pillows on request. I have added your preference to our Guest Experience note to ensure that your room will be prepared with foam pillows at any Hyatt properties.We thank you for spending your time with us during the holiday season and wish you a happy new year.Thank you.Warm Regards,

2 out of 5
Booked for 3 people but room only setup for 2. Had to organise a fold out bed. Didnt feel air cond was working correctly very stuffy. 3pm check in is too late, could at least come forward to 2pm.

Posted by on 11 Dec. 2022

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Comment from Hotel Management

13 Dec. 2022 by David Sim Assistant Front Office Manager

Dear Mr. McCaig,Warm greetings from Park Hyatt Melbourne.Thank you for your honest feedback on your most recent stay with us.I have investigated further and had discovered that the preparation for 2 adult and 1 child with rollaway had to be organized after check-in as your room allocation has been changed to the higher floor with garden view. Your original assigned room was prepared with the required amenities for 3 people. We do apologize that this may have caused inconvenience during your stay with us. In regard to our check-in time, across Melbourne Hyatt properties have adjusted to 15:00 check-in in order to accommodate the operational needs post global pandemic.We hope that we will have the opportunity to welcome you back to Park Hyatt Melbourne in the future to offer you the true 5-star hospitality.Thank you.Warm Regards,

5 out of 5
Wonderful stay in a superb area. Highly recommend.

Posted by on 10 Dec. 2022

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5 out of 5

Posted by on 16 Oct. 2022

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5 out of 5

Posted by on 9 Oct. 2022

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5 out of 5
Excellent

Posted by on 4 Oct. 2022

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5 out of 5

Posted by on 22 Sep. 2022

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Property Features

Park Hyatt Melbourne offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. There are 8 meeting rooms available. A spa tub, a sauna, and spa services are also featured at the luxury Park Hyatt Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 245 guestrooms or units
  • 20 levels
  • Built in 1998
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - high speed

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.5 km / 1.5 mi)
  • Metro station: Parliament Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Park Hyatt Melbourne offers 245 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and espresso makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • Deep soaking tub
  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.

Park Hyatt Melbourne has a restaurant on site.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 7
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21
  • Check-in time ends at 3:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and Eurocard. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Staff at the property wear personal protective equipment and guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Debit cards not accepted
  • Staffed front desk
  • Car not required
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Masks are not compulsory at the property

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 48 and AUD 48 for adults, AUD 24 and AUD 24 for children (approximately)
  • Valet parking fee: AUD 70 per day (in/out privileges)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Park Hyatt
  • Park Hyatt Melbourne Hotel
  • Park Hyatt Melbourne
  • Park Hyatt Melbourne Hotel
  • Park Hyatt Melbourne East Melbourne
  • Park Hyatt Melbourne Hotel East Melbourne

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.