4.7 out of 5

"Great location, friendly staff, self parking was easy, we will definitely be back. " More

By a verified traveller on Thu 06 Sep 2018

Enter dates to see availability

Hotel Description

Novotel Melbourne South Wharf places you steps from DFO South Wharf and within a 20-minute stroll of SEA LIFE Melbourne. Highlights at this hotel include a restaurant and in-room free WiFi.

All 347 rooms feature coffee/tea makers, free newspapers, and safes. Dining in is an option with room service, and minibars provide refreshments. Pillowtop beds and pillow menus invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and free toiletries. Hairdryers, phones, and irons/ironing boards are also available.

For a drink, you can stop by the hotel's own bar/lounge. Added amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of valet parking.

Within a 30-minute walk of this 4-star Melbourne Central Business District hotel, attractions include Eureka Tower and Melbourne Arts Centre.

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$194 per night

Suite, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Melbourne South Wharf ratings based on 157 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Novotel Melbourne South Wharf

Everyone (150) Couples (3) Family (1)
5 out of 5
The staff could not do enough for us. The room was lovely and so quite. I would stay there again.

Posted by on 14 Feb. 2019

Was this review helpful to you?
5 out of 5
Great place to stay, quiet location and excellent staff

Posted by on 10 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Feb. 2019 by Novotel Melbourne South Wharf

Thankyou for your feedback, we appreciate you choosing to stay with us at Novotel Melbourne South Wharf

4 out of 5
Initially we found the hotel quite hard to find. We arrived via Airport Shuttle bus and got off the closest stop to the hotel but it didn't appear well signed and we walked a very long way( with a lot of luggage ) to get to the reception. Rooms were clean and breakfast was great.

Posted by on 10 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Feb. 2019 by Novotel Melbourne South Wharf

Thankyou for your feedback, we appreciate you choosing to stay with us at Novotel Melbourne South Wharf

5 out of 5
Great location if you are driving to Melbourne with parking and access to the freeway. View was amazing. Staff were friendly Love the shops downstairs and easy over to Southbank and crown Only down side was the king bed was two singles together, they kept rolling apart when you slept in the middle of the bed. Very minor issue though. Overall great stay and will return.

Posted by , from Ballarat , AU on 9 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Feb. 2019 by Novotel Melbourne South Wharf

Thankyou for your feedback, we appreciate you choosing to stay with us at Novotel Melbourne South Wharf

5 out of 5
Friendly staff, clean room and easy accessible parking close by

Posted by on 8 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

14 Feb. 2019 by Novotel Melbourne South Wharf

Thankyou for your feedback, we appreciate you choosing to stay with us at Novotel Melbourne South Wharf

3 out of 5
Long que at check in with only 2 girls on the desk, waited around 10 mins. No information in the room about the hotel or it's facilities, had to go down and ask what time check out was. Returned to the hotel after a show only to find the bar closed, again no information in the room with opening or closing times. Had to go over to the Pan Pacific for a drink in the bar.

Posted by on 3 Feb. 2019

Was this review helpful to you?
Comment from Hotel Management

5 Feb. 2019 by Novotel Melbourne South Wharf

Thankyou for your feedback, we appreciate you choosing to stay with us at Novotel Melbourne South Wharf

5 out of 5
Great place hotel staff very nice and helpful Great place to stay for shopping

Posted by on 29 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2019 by Jaclyn

Thank you for staying with us and for your feedback! We hope to see you both again soon!

4 out of 5
After informing the staff of my wifes special birthday they kindly provided a bottle of sparkling with a card. Plus, when notified of our inroom television not working, they moved our room and provided a most appreciative upgrade! The reception staff and breakfast staff, including one of the chefs I spoke to were all very friendly. A very happy and enjoyable stay!

Posted by on 29 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

2 Feb. 2019 by Jaclyn

Thank you for staying with us and for your feedback! We hope to see you both again soon!

5 out of 5
Clean environment, genuine staff and beautiful interior design.

Posted by on 28 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jan. 2019 by Jaclyn

Thanks for staying with us. We appreciate your feedback!

4 out of 5
It is a very good location. Easy to get to. Affordable

Posted by on 27 Jan. 2019

Was this review helpful to you?
Comment from Hotel Management

29 Jan. 2019 by Jaclyn

Thanks for staying with us. We appreciate your feedback!

About the Novotel Melbourne South Wharf

Location 7 Convention Centre Place, South Wharf, VIC 3006

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly Novotel Melbourne South Wharf. Parking is available for a fee. This 4-star South Wharf hotel is smoke free.

  • 1 building
  • 347 guestrooms or units
  • 26 levels
  • Built in 2018
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Concierge
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (25.4 km / 15.8 mi)
  • Train station: Spencer Street Station (1.7 km / 1.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Novotel Melbourne South Wharf offers 347 forms of air-conditioned accommodation with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • Premium channels
  • Coffee maker
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Novotel Melbourne South Wharf has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 10 PM
  • Minimum check-in age is 18

Special check-in instructions:

There is no after-hours reception at this property. Guests arriving late won't be able to check in until the next morning.

This property doesn't offer after-hours check-in. Guests arriving after hours will have to wait until the next morning to check in.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available
  • Only service animals are allowed
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35 per person (approximately)
  • Self-parking fee: AUD 24 per day
  • Valet parking fee: AUD 50 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.