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4.7 out of 5

"The Staff are wonderful> a special shout out to Jeremy on reception who went beyond his customer service duties and is so kind. He is 1 in a million. " More

By a verified traveller on Fri 06 Aug 2021

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Hotel Description

A luxury stay in Melbourne awaits you at RACV Cape Schanck Resort. Within steps you'll find Cape Schanck Golf Course and Mornington Peninsula National Park within a 20-minute stroll. Highlights at this family-friendly hotel include 2 spa tubs, a full-service spa, and a golf course.

You can enjoy flat-screen TVs with satellite channels, and all 184 soundproofed rooms feature free WiFi, balconies or patios, and sitting areas. Additionally, room service, coffee/tea makers, and hair dryers are available.

A day of pampering at One Spa can include deep-tissue massages, body wraps, and body scrubs along with hydrotherapy and mani/pedis. The fine-dining restaurant, Cape, is open for breakfast and dinner. Lighthouse Lounge is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the indoor swimming pool, outdoor swimming pool, gym, and outdoor tennis court. Other amenities include free WiFi in public areas, a Turkish bath/hammam, and a sauna. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

With a stay at this 5-star Cape Schanck hotel, you'll be 11.7 km (7.3 mi) from Pennisula Hot Springs and 14.5 km (9 mi) from Rye Beach.

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$316* Per night/room 7 Dec. - 8 Dec.

Peninsula Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Golf Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

RACV Cape Schanck Resort ratings based on 388 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Cape Schanck Resort

Everyone (113) Couples (214) Family (56)
5 out of 5
The Staff are wonderful> a special shout out to Jeremy on reception who went beyond his customer service duties and is so kind. He is 1 in a million.

Posted by on 6 Aug. 2021

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Comment from Hotel Management

8 Sep. 2021 by Sarah Hugo - Front Office Duty Manager

Dear Anonymous, Thank you for taking the time to share your feedback following your recent stay at RACV Cape Schanck Resort. We are delighted to hear that our team made your stay that much more special and in particular Jeremy from Front Office. He will be grateful for the kind words. We look forward to hopefully welcoming you back to the resort in the near future. Warm regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Amazing building, location and environment for a perfect recharge.

Posted by on 20 May 2021

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Comment from Hotel Management

22 May 2021 by Sarah Hugo - Front Office Duty Manager

Dear Anonymous, We are pleased to hear that you enjoyed every aspect of your stay from the building, location and the surrounding landscape. Thank you for sharing your feedback and we hope to welcome you back in the near future. Warm regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Self contained resort with plenty to do on site. Buying food at the resort was expensive.

Posted by on 11 Apr. 2021

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Comment from Hotel Management

22 May 2021 by Sarah Hugo - Front Office Duty Manager

Dear Anonymous, Thank you for sharing your feedback on your recent stay with us. We are pleased that you enjoyed your time in our self contained units and will share your feedback regarding food prices with our restaurant team. We hope to welcome you back to the resort in the near future. Warm regards, Sarah Hugo - Front Office Duty Manager

3 out of 5
Very spacious unit, however my bathroom was unclean with dark hairs on the floor.

Posted by on 3 Mar. 2021

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Comment from Hotel Management

13 Mar. 2021 by Sarah Hugo - Front Office Duty Manager

Dear Anonymous, Thank you for sharing your feedback on your recent stay at RACV Cape Schanck Resort. We are sorry to read that the cleanliness standard of your room was not up to the standard that we always endeavor to keep. Our team will certainly be informed of the feedback. Despite this, we hope the remainder of your stay was enjoyed and you wish to return to the Resort. Should you wish to do so, please phone the resort as we would like to offer you a complimentary upgrade on your next stay. Once again, thank you for your time. Warm regards, Sarah Hugo - Front Office Duty Manager

2 out of 5
No buffet breakfast and not worth what was being charged. Air conditioner in Ocean View room was not acceptable. Other than that an ok stay but will not return.

Posted by on 21 Feb. 2021

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Comment from Hotel Management

13 Mar. 2021 by Sarah Hugo - Front Office Duty Manager

Dear Anonymous, Thank you for taking the time to share your feedback with us on your recent stay. We are sorry to read that your stay wasn't able to meet your expectations and that you had issues with your room air conditioner. Sadly due to COVID we are unable to run our full buffet as normal but we will be sure to share your feedback with the relevant department. Once again, thank you for your time and we do hope that we can welcome you back to the resort in the future. Warm regards, Sarah Hugo - Front Office Duty Manager

2 out of 5
Limited available seats for restaurants. Which means long wait. No room service available. Room was not ready at arrival. Overcharged on check out on items that I was previously told were inclusive of the “package” I got. Too pricey.

Posted by , from Melbourne on 9 Dec. 2020

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5 out of 5

Posted by on 26 Nov. 2020

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5 out of 5

Posted by on 15 Mar. 2020

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Comment from Hotel Management

16 Mar. 2020 by Hotel Management

Thank you for the 5/5 review.

5 out of 5

Posted by on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Hotel Management

Thank you for your review.

5 out of 5
Stunning property, with first class furnishings. Magnificent views. Clever floor plan.

Posted by on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Hotel Management

Thank you for your review, its great to read you enjoyed your stay.

About the RACV Cape Schanck Resort

Location Trent Jones Drive, Cape Schanck, VIC 3939

Property Features

RACV Cape Schanck Resort offers its guests a full-service spa, a golf course, and 2 spa tubs. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury RACV Cape Schanck Resort. Free self parking is available. This 5-star Melbourne hotel is smoke free.

  • 184 guestrooms or units
  • 5 levels
  • Built in 2018
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

RACV Cape Schanck Resort offers 184 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Cape - Overlooking the ocean and golf course, this fine-dining restaurant serves breakfast and dinner. Reservations are required.

Mantellina - This café specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Lighthouse Lounge - Overlooking the ocean and golf course, this lobby lounge serves light fare only. Open daily.

Room service is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 31 for adults and AUD 31 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Schanck RACV
  • Cape Schanck RACV Resort
  • Cape Schanck Resort
  • RACV Cape Schanck
  • RACV Cape Schanck Resort
  • RACV Resort Cape Schanck
  • Racv Cape Schanck Hotel Cape Schanck
  • RACV Cape Schanck Resort Mornington Peninsula
  • Racv Cape Schanck Hotel
  • RACV Cape Schanck Resort Hotel
  • RACV Cape Schanck Resort Cape Schanck
  • RACV Cape Schanck Resort Hotel Cape Schanck

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.