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4.7 out of 5

"Did not like the bedding. Why are hotels still using sheets and blankets? " More

By a verified traveller on Sat 17 Sep 2022

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Hotel Description

A luxury stay in Melbourne awaits you at RACV Cape Schanck Resort. Within steps you'll find Cape Schanck Golf Course and Mornington Peninsula National Park within a 20-minute stroll. Highlights at this family-friendly hotel include 2 spa tubs, a full-service spa, and a golf course.

A pampering day can include deep-tissue massages and hot stone massages along with body wraps, body scrubs, and hydrotherapy. The fine-dining restaurant, Cape, is open for dinner. Lounge & Terrace is the hotel's own lobby lounge, serving drinks along with light fare. Enjoy the 3 outdoor tennis courts, indoor swimming pool and outdoor swimming pool plus access to a driving range. Other amenities include free WiFi in public areas, a gym, and a Turkish bath/hammam. Buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of free self parking.

Places within a 30-minute walk of this 5-star Cape Schanck hotel include Fingal Bushland Reserve and National Golf Club.

Ocean View Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$353* Per night/room 5 Dec. - 6 Dec.

Peninsula Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Spa Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Golf Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

RACV Cape Schanck Resort ratings based on 397 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Cape Schanck Resort

Everyone (115) Couples (219) Family (58)
4 out of 5
Did not like the bedding. Why are hotels still using sheets and blankets?

Posted by on 17 Sep. 2022

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Comment from Hotel Management

24 Sep. 2022 by RACV Cape Schanck Resort Management

Dear Michael,Thank you for taking the time to provide feedback from your recent visit.We are sorry to hear that your stay did not meet your expectations and the bedding had a negative impact on your experience. We hope to have the opportunity to welcome you to the resort on another occasion. Kind regards,Billie - Front Office Duty Manager

4 out of 5
The room is clean but the others are under my expectation from the photos I saw on the website

Posted by on 10 Jul. 2022

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Comment from Hotel Management

23 Jul. 2022 by Sarah Hugo - Front Office Duty Manager

Dear Ching Mei, Thank you for sharing your feedback following your stay with us at RACV Cape Schanck Resort. We are pleased that you enjoyed your stay, however, are disappointed that the room didn't quite meet your expectations. Our Superior Rooms are located in the main building which is only 4 years old. We suggest to book this room type for future stays given your experience in our pre existing accommodation this time around. Once again, thank you for your time and we hope to welcome you another time in the future. Warm regards, Sarah Hugo - Front Office Duty Manager

4 out of 5
If you would like a quiet, relaxing getaway then this is the place. Quality resort with beautiful views

Posted by on 8 May 2022

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Comment from Hotel Management

14 May 2022 by Sarah Hugo - Front Office Duty Manager

Dear Giulia, Thank you for taking the time to share such lovely feedback following your recent stay with us. We are delighted to read that you had a relaxing time enjoying the views and facilities. We hope to welcome you back another time in the future. Warm regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Perfection

Posted by on 30 Apr. 2022

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Comment from Hotel Management

2 May 2022 by Sarah Hugo - Front Office Duty Manager

Dear Lara, Thank you for sharing such a lovely review following your recent stay with us. We are delighted you had a perfect stay and we hope to welcome you back again soon. Warm regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Picturesque spot to have a holiday.

Posted by on 18 Mar. 2022

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Comment from Hotel Management

26 Mar. 2022 by Sarah Hugo - Front Office Duty Manager

Dear Ganes, Thank you for taking the time to provide feedback following your recent stay with us at the RACV Cape Schanck Resort. We are delighted to read such a positive review and that you enjoyed the lovely views we are so luck to have at the Resort. We will also be sure to share your feedback with the rest of the team. Once again, thank you for your time and we look forward to welcoming you back to the RACV Cape Schanck Resort in the near future. Kind regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Great spot, lovely view and nice and quiet

Posted by on 10 Mar. 2022

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Comment from Hotel Management

26 Mar. 2022 by Sarah Hugo - Front Office Duty Manager

Dear Tamara, Thank you for taking the time to provide feedback following your recent stay with us at the RACV Cape Schanck Resort. We are delighted to read such a positive review and will be sure to share your feedback with the team. Once again, thank you for your time and we look forward to welcoming you back to the RACV Cape Schanck Resort in the near future. Kind regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Ok

Posted by on 8 Mar. 2022

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Comment from Hotel Management

26 Mar. 2022 by Sarah Hugo - Front Office Duty Manager

Dear Nik, Thank you for taking the time to provide feedback following your recent stay with us at the RACV Cape Schanck Resort. We are delighted to read such a positive review and will be sure to share your feedback with the team. Once again, thank you for your time and we look forward to welcoming you back to the RACV Cape Schanck Resort in the near future. Kind regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Having stayed at some of the prestigious htels in the area this stunning hotel is equal to any other 5 star property on the peninsula

Posted by on 24 Feb. 2022

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Comment from Hotel Management

26 Mar. 2022 by Sarah Hugo - Front Office Duty Manager

Dear Benjamin, Thank you for taking the time to provide feedback following your recent stay with us at the RACV Cape Schanck Resort. We are delighted to read such a positive review and will be sure to share your feedback with the team. Once again, thank you for your time and we look forward to welcoming you back to the RACV Cape Schanck Resort in the near future. Kind regards, Sarah Hugo - Front Office Duty Manager

5 out of 5
Excellent service

Posted by on 31 Dec. 2021

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Comment from Hotel Management

11 Jan. 2022 by Jemima Wood

Dear R, Thank you for taking the time to provide feedback following your recent stay with us at the RACV Cape Schanck Resort. We are pleased to see you rated the resort 5 out of 5 and found the service excellent! Once again, thank you for your time and we look forward to welcoming you back to the RACV Cape Schanck Resort in the near future. Kind regards, Jemima Wood - Front Office Duty Manager

5 out of 5
The Staff are wonderful> a special shout out to Jeremy on reception who went beyond his customer service duties and is so kind. He is 1 in a million.

Posted by on 6 Aug. 2021

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Comment from Hotel Management

8 Sep. 2021 by Sarah Hugo - Front Office Duty Manager

Dear Anonymous, Thank you for taking the time to share your feedback following your recent stay at RACV Cape Schanck Resort. We are delighted to hear that our team made your stay that much more special and in particular Jeremy from Front Office. He will be grateful for the kind words. We look forward to hopefully welcoming you back to the resort in the near future. Warm regards, Sarah Hugo - Front Office Duty Manager

About the RACV Cape Schanck Resort

Location Trent Jones Drive, Cape Schanck, VIC 3939

Property Features

RACV Cape Schanck Resort offers its guests a full-service spa, a golf course, and 2 spa tubs. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An outdoor pool, an indoor pool, and a children's pool are also featured at the luxury RACV Cape Schanck Resort. Free self parking is available. This 5-star Melbourne hotel is smoke free.

  • 184 guestrooms or units
  • 5 levels
  • Built in 2018
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Laundry facilities
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

RACV Cape Schanck Resort offers 184 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. 55-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Private balcony or patio
  • Sitting area
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Cape - Overlooking the golf course and garden, this fine-dining restaurant serves dinner only. Reservations are required.

Samphire - Overlooking the golf course and garden, this restaurant specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Lounge & Terrace - Overlooking the ocean and golf course, this lobby lounge serves light fare only. Open daily.

Mantellina - Overlooking the golf course and garden, this café specializes in Italian cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 8
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Bookings for individuals or groups for the purpose of attending parties during Schoolies weeks (mid-November through mid-December annually) are prohibited and will be rejected.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 31 for adults and AUD 31 for children (approximately)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Cape Schanck RACV
  • Cape Schanck RACV Resort
  • Cape Schanck Resort
  • RACV Cape Schanck
  • RACV Cape Schanck Resort
  • RACV Resort Cape Schanck
  • Racv Cape Schanck Hotel Cape Schanck
  • RACV Cape Schanck Resort Mornington Peninsula
  • Racv Cape Schanck Hotel
  • RACV Cape Schanck Resort Hotel
  • RACV Cape Schanck Resort Cape Schanck
  • RACV Cape Schanck Resort Hotel Cape Schanck

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.