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3.9 out of 5

"The hotel was undergoing renovations so some facilities unavailable otherwise service & staff excellent. " More

By a verified traveller on Thu 14 Sep 2023

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Hotel Description

At PARKROYAL Melbourne Airport, you'll be connected to the airport and 3.2 km (2 mi) from URBNSURF Sports Park. Highlights at this luxury hotel include a full-service spa, a restaurant, and an indoor swimming pool.

The restaurant, Airo Restaurant, is open for breakfast and dinner. Bar Airo is the hotel's own bar, serving drinks along with light fare. Enjoy the 24-hour gym, spa tub, sauna, and pool loungers. 6458 square feet (600 square meters) of event facilities include meeting rooms and a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Melbourne Airport hotel include Royal Melbourne Showgrounds and Highpoint Shopping Centre.

Superior King Room - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$364* Per night/room 9 Oct. - 10 Oct.

Spa Suite - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Twin Room

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

PARKROYAL Melbourne Airport ratings based on 303 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for PARKROYAL Melbourne Airport

Everyone (133) Couples (67) Family (61)
4 out of 5

Posted by on 15 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Colin, Thank you for taking the time to provide us feedback from your most recent stay with us at the PARKROYAL Melbourne Airport.I am pleased to note that you enjoyed your stay with us based on your amazing rating of our service and facilities. This feedback is so motivating and rest assured we are doing our best in continuing to provide you with excellent service and facilities.We are pleased to advise you that PARKROYAL Melbourne Airport will undertake a hotel refurbishment commencing May 2023. This will include our rooms and suites, our restaurant and bar, lobby, and meeting and events spaces. We look forward to welcoming you back in the future to experience our new look hotel. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

5 out of 5
The hotel was undergoing renovations so some facilities unavailable otherwise service & staff excellent.

Posted by on 14 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Edmund, We would like to express our sincere gratitude for taking the time posting your valuable feedback following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are pleased to advise you that PARKROYAL Melbourne Airport will undertake a hotel refurbishment commencing May 2023. This will include our rooms and suites, our restaurant and bar, lobby and meeting and events spaces. We look forward to welcoming you back in the future to experience our new look hotel. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

3 out of 5
Over all it was a convenient stay, but the 7am wake up after getting in on a late flight, by workers stomping on the roof was not great.

Posted by on 14 Sep. 2023

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Comment from Hotel Management

18 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Brianna, We would like to express our sincere gratitude for taking the time to provide us with your valuable feedback via our online guest survey, following your recent stay at PARKROYAL Melbourne Airport. We appreciate your willingness to share your thoughts with us. Your feedback is crucial to us as it enables us to continually monitor our ongoing refurbishment. On behalf of the team, please accept our deepest regret for the inconvenience during your stay. Please be assured I have shared your response to the managers to action accordingly. As part of this commitment to excellence, we are delighted to inform you that PARKROYAL Melbourne Airport will be undergoing refurbishment starting from May 2023. We are confident that these enhancements will greatly improve the overall guest experience and we look forward to unveiling our new-look hotel in the near future. Once again, we would like to thank you for your patronage and valuable feedback. We hope that we will have the opportunity to welcome you back to our new look hotel in the future. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

5 out of 5

Posted by on 8 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Craig, We would like to express our sincere gratitude for taking the time to provide us with your valuable feedback via our online guest survey, following your recent stay at PARKROYAL Melbourne Airport. As part of this commitment to excellence, we are delighted to inform you that PARKROYAL Melbourne Airport will be undergoing refurbishment starting from May 2023. We are confident that these enhancements will greatly improve the overall guest experience and we look forward to unveiling our new-look hotel in the near future. Once again, we would like to thank you for your patronage and valuable feedback. We are excited to welcome you back to our new look hotel in the future. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

5 out of 5
Lovely clean newly refurbished room with airpport runway view. Was a convenient stay before the next leg of my journey.

Posted by on 7 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Virginia, I really appreciate your time posting a review following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are pleased to advise you that PARKROYAL Melbourne Airport will undertake a hotel refurbishment commencing May 2023. This will include our rooms and suites, our restaurant and bar, lobby and meeting and events spaces. We look forward to welcoming you back in the future to experience our new look hotel. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

5 out of 5

Posted by on 6 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Margaret, I really appreciate your time posting a review following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.We are pleased to advise you that PARKROYAL Melbourne Airport will undertake a hotel refurbishment commencing May 2023. This will include our rooms and suites, our restaurant and bar, lobby and meeting and events spaces. We look forward to welcoming you back in the future to experience our new look hotel. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

4 out of 5
The corridor smelt like old carpet. Room was clean and acceptable.

Posted by on 6 Sep. 2023

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Comment from Hotel Management

13 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Joseph, We would like to express our sincere gratitude for taking the time to provide us with your valuable feedback via our online guest survey, following your recent stay at PARKROYAL Melbourne Airport. We appreciate your willingness to share your thoughts with us. As part of this commitment to excellence, we are delighted to inform you that PARKROYAL Melbourne Airport will be undergoing refurbishment starting from May 2023. We are confident that these enhancements will greatly improve the overall guest experience and we look forward to unveiling our new-look hotel in the near future. Once again, we would like to thank you for your patronage and valuable feedback. We hope that we will have the opportunity to welcome you back to our new look hotel in the future. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

3 out of 5
Very old and tired

Posted by on 31 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Greg,We would like to express our sincere gratitude for taking the time to provide us with your valuable feedback via our online guest survey, following your recent stay at PARKROYAL Melbourne Airport. We appreciate your willingness to share your thoughts with us. As part of this commitment to excellence, we are delighted to inform you that PARKROYAL Melbourne Airport will be undergoing refurbishment starting from May 2023. We are confident that these enhancements will greatly improve the overall guest experience and we look forward to unveiling our new-look hotel in the near future. Once again, we would like to thank you for your patronage and valuable feedback. We hope that we will have the opportunity to welcome you back to our new look hotel in the future. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

4 out of 5
Comfortable and convenient

Posted by on 30 Aug. 2023

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Comment from Hotel Management

4 Sep. 2023 by PARKROYAL Melbourne Airport

Dear Jennifer, I really appreciate your time posting feedback following your recent stay at PARKROYAL Melbourne Airport. I am delighted to note that you enjoyed your overall stay and you love our service! Our team is more than happy to know that we make your stay comfortable. We are pleased to advise you that PARKROYAL Melbourne Airport will undertake a hotel refurbishment commencing May 2023. This will include our rooms and suites, our restaurant and bar, lobby and meeting and events spaces. We look forward to welcoming you back in the future to experience our new look hotel. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

3 out of 5
Convenient place but very noisy

Posted by on 27 Aug. 2023

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Comment from Hotel Management

28 Aug. 2023 by PARKROYAL Melbourne Airport

Dear Janice, I really appreciate your time posting a review following your recent stay at PARKROYAL Melbourne Airport.It is through continuous feedback, from guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure that we meet our guests' expectations.Please be assured we take all your feedback in a constructive manner intended and thank you for highlighting your concerns. We are pleased to advise you that PARKROYAL Melbourne Airport will undertake a hotel refurbishment commencing May 2023. This will include our rooms and suites, our restaurant and bar, lobby and meeting and events spaces. We look forward to welcoming you back in the future to experience our new look hotel. Simply Yours, Cameron Mead General Manager PARKROYAL Melbourne Airport

About the PARKROYAL Melbourne Airport

Location Arrival Drive, Melbourne Airport, VIC 3045

Property Features

PARKROYAL Melbourne Airport offers its guests a full-service spa, an indoor pool, and a spa tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. A 24-hour fitness center, a sauna, and tour/ticket assistance are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 276 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL Melbourne Airport offers 276 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

Bar Airo - This bar serves light fare only.

Airo Restaurant - This restaurant serves breakfast and dinner. A children's menu is available. Open daily.

Airo Café - This café serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.

For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 36 per person
  • Self parking fee: AUD 40 per night
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Airport PARKROYAL
  • PARKROYAL Hotel Melbourne Airport
  • PARKROYAL Melbourne Airport
  • Parkroyal Melbourne Airport Hotel Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • Parkroyal Melbourne Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • PARKROYAL Melbourne Airport Melbourne Airport
  • PARKROYAL Melbourne Airport Hotel Melbourne Airport

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.