For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At PARKROYAL Melbourne Airport, you'll be connected to the airport and 3 km (1.9 mi) from URBNSURF Sports Park. Highlights at this luxury hotel include in-room free WiFi, free Internet, and LCD TVs.
All 276 rooms feature sitting areas, satellite TV, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, free newspapers, and in-room massages are also available.
The hotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the indoor swimming pool, 24-hour fitness center, spa tub, and sauna. 6458 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.
Sights within a 20-minute drive of this 4.5-star Melbourne Airport hotel include DFO Essendon and Royal Park.
PARKROYAL Melbourne Airport ratings based on 429 Verified Reviews
Review Summary
4.2
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for PARKROYAL Melbourne Airport
Everyone (272)Couples (61)Family (95)
5 out of 5
Posted by a verified traveller on 23 Mar. 2020
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Comment from Hotel Management
4 May 2020
by Bec
Thank you for the wonderful review!
It’s great to read that you had an enjoyable stay with us
Looking forward to welcoming you back.
5 out of 5
EASY ACCESS TO AIRPORT GREAT LOCATION, RESTAURANT MENU GOOD NOT BADLY PRICED
Posted by a verified traveller on 16 Mar. 2020
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Comment from Hotel Management
4 May 2020
by Bec
Thank you for your fantastic review on your recent stay!
We look forward to welcoming you back again soon.
2 out of 5
Staff were excellent. My room was old and needs much maintenance on taps, tiles and fridge cabinet and the carpet. Bed was good.
The room was in need of a much better clean. Basin had dirt around overflow which I wiped simply with a towel. I expected a lot better from any hotel.
Posted by a verified traveller on 13 Mar. 2020
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Comment from Hotel Management
4 May 2020
by Bec
Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport.
Please rest assured I have followed your comments through with the Chief Engineer and Executive Housekeeper who are currently investigating as to why issues were not reported.
I understand that on this occasion we have not met your expectations and this is not the level of service we pride ourselves on as such I would like to offer you a 20% room rate discount and complimentary breakfast on your next stay with us.
Thank you once again for sharing your feedback and allowing us the opportunity to improve. I hope you choose to stay with us again and allow us to regain your trust.
5 out of 5
Proximity to airport for my elderly mother and restaurant in-house
Posted by a verified traveller on 11 Mar. 2020
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Comment from Hotel Management
4 May 2020
by Bec
Thank you for the wonderful review!
As you mention,we definitely agree we are in a great location.
We look forward to welcoming you back again.
4 out of 5
Posted by a verified traveller on 9 Mar. 2020
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Comment from Hotel Management
11 Mar. 2020
by PRMLA
Thank you for sharing your review.
Kind regards,
PARKROYAL Melbourne Airport
5 out of 5
Everything was great, there weren't any towels in our room, but that was fixed swiftly by the staff. Good job all.
Posted by Ruth, from Melbourne on 8 Mar. 2020
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Comment from Hotel Management
11 Mar. 2020
by PRMLA
Thank you for sharing your review. We were delighted to know you enjoyed your stay.
Kind regards,
PARKROYAL Melbourne Airport
3 out of 5
Needs to be updated, old & tired, carpet needs to be replaced.
Posted by Minnie, from 3000 on 7 Mar. 2020
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Comment from Hotel Management
11 Mar. 2020
by PRMLA
Thank you for sharing your review.
Kind regards,
PARKROYAL Melbourne Airport
4 out of 5
Great accessibility to Melbourne Airport, though the entrance is bit hard to find
Posted by a verified traveller on 7 Mar. 2020
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Comment from Hotel Management
4 May 2020
by Bec
Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport.
I was pleased to note that overall you enjoyed your stay with us and appreciate your feedback regarding the entrance.
Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future.
5 out of 5
Close to the airport and Has a great restaurant. Happy to stay again 😁
Posted by a verified traveller on 6 Mar. 2020
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Comment from Hotel Management
4 May 2020
by Bec
Thank you for the wonderful review!
We definitely agree we are in a great location and we look forward to welcoming you back again soon
5 out of 5
Posted by a verified traveller on 6 Mar. 2020
Was this review helpful to you?
Comment from Hotel Management
4 May 2020
by Bec
Thank you for your lovely review!
It’s great to read that you had an enjoyable stay with us.
Hopefully welcome you back in the near future.
As a guest of PARKROYAL Melbourne Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.
1 building
276 guestrooms or units
6 levels
6458 sq ft of conference space
600 sq m of conference space
Dining venue
Bar or lounge
Coffee shop
Deli
Childcare (surcharge)
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Car service
Tour and ticket information
Concierge
Wedding services available
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
Smoking in designated areas
Family Friendly Amenities
Family property
Indoor pool
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired Internet
Available in some public areas:
Free WiFi
, Free wired Internet
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Airport: Melbourne Airport (MEL) (1.3 km / 0.8 mi)
Parking: Valet parking and self parking available for a surcharge
Room Amenities
PARKROYAL Melbourne Airport offers 276 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Sitting area
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Pillow options
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.
PARKROYAL Melbourne Airport has a restaurant serving light fare only.
Airo Restaurant - Onsite restaurant. Open daily.
Airo Café - Onsite café. Open daily.
Late night fare is available from 24-hour room service.
Hotel Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 70 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer.
Parking height restrictions apply
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: AUD 36 per person (approximately)
Self parking fee: AUD 40 per night
Valet parking fee: AUD 40 per night (in/out privileges)
Rollaway bed fee: AUD 70 per night
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Melbourne Airport PARKROYAL
PARKROYAL Hotel Melbourne Airport
PARKROYAL Melbourne Airport
Parkroyal Melbourne Airport Hotel Melbourne
PARKROYAL Melbourne Airport Hotel
Parkroyal Melbourne Melbourne
PARKROYAL Melbourne Airport Hotel
PARKROYAL Melbourne Airport Melbourne Airport
PARKROYAL Melbourne Airport Hotel Melbourne Airport
You should know
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
