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4.3 out of 5

"EASY ACCESS TO AIRPORT GREAT LOCATION, RESTAURANT MENU GOOD NOT BADLY PRICED " More

By a verified traveller on Mon 16 Mar 2020

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Day Room - 3hrs (between 9am-7pm)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Spa Suite - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Day Room 5hrs (between 9am-7pm)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hotel Description

At PARKROYAL Melbourne Airport, you'll be connected to the airport and 3 km (1.9 mi) from URBNSURF Sports Park. Highlights at this luxury hotel include in-room free WiFi, free Internet, and LCD TVs.

All 276 rooms feature sitting areas, satellite TV, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Coffee/tea makers, free newspapers, and in-room massages are also available.

The restaurant, In Room Dining, serves Modern European cuisine and is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the indoor swimming pool, 24-hour fitness center, spa tub, and sauna. 6458 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning buffet breakfast is served between 6 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute drive of this 4.5-star Melbourne Airport hotel include DFO Essendon and Royal Park.

PARKROYAL Melbourne Airport ratings based on 512 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PARKROYAL Melbourne Airport

Everyone (347) Couples (64) Family (98)
5 out of 5

Posted by on 23 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for the wonderful review! It’s great to read that you had an enjoyable stay with us Looking forward to welcoming you back.

5 out of 5
EASY ACCESS TO AIRPORT GREAT LOCATION, RESTAURANT MENU GOOD NOT BADLY PRICED

Posted by on 16 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for your fantastic review on your recent stay! We look forward to welcoming you back again soon.

2 out of 5
Staff were excellent. My room was old and needs much maintenance on taps, tiles and fridge cabinet and the carpet. Bed was good. The room was in need of a much better clean. Basin had dirt around overflow which I wiped simply with a towel. I expected a lot better from any hotel.

Posted by on 13 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. Please rest assured I have followed your comments through with the Chief Engineer and Executive Housekeeper who are currently investigating as to why issues were not reported. I understand that on this occasion we have not met your expectations and this is not the level of service we pride ourselves on as such I would like to offer you a 20% room rate discount and complimentary breakfast on your next stay with us. Thank you once again for sharing your feedback and allowing us the opportunity to improve. I hope you choose to stay with us again and allow us to regain your trust.

5 out of 5
Proximity to airport for my elderly mother and restaurant in-house

Posted by on 11 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for the wonderful review! As you mention,we definitely agree we are in a great location. We look forward to welcoming you back again.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by PRMLA

Thank you for sharing your review. Kind regards, PARKROYAL Melbourne Airport

5 out of 5
Everything was great, there weren't any towels in our room, but that was fixed swiftly by the staff. Good job all.

Posted by , from Melbourne on 8 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by PRMLA

Thank you for sharing your review. We were delighted to know you enjoyed your stay. Kind regards, PARKROYAL Melbourne Airport

3 out of 5
Needs to be updated, old & tired, carpet needs to be replaced.

Posted by , from 3000 on 7 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by PRMLA

Thank you for sharing your review. Kind regards, PARKROYAL Melbourne Airport

4 out of 5
Great accessibility to Melbourne Airport, though the entrance is bit hard to find

Posted by on 7 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. I was pleased to note that overall you enjoyed your stay with us and appreciate your feedback regarding the entrance. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future.

5 out of 5
Close to the airport and Has a great restaurant. Happy to stay again 😁

Posted by on 6 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for the wonderful review! We definitely agree we are in a great location and we look forward to welcoming you back again soon

5 out of 5

Posted by on 6 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for your lovely review! It’s great to read that you had an enjoyable stay with us. Hopefully welcome you back in the near future.

About the PARKROYAL Melbourne Airport

Location Arrival Drive, Melbourne Airport, VIC 3045

Property Features

As a guest of PARKROYAL Melbourne Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 276 guestrooms or units
  • 6 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (1.3 km / 0.8 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL Melbourne Airport offers 276 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

In Room Dining - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place and guests are provided with hand sanitizer.

  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36 per person (approximately)
  • Self parking fee: AUD 40 per night
  • Valet parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Airport PARKROYAL
  • PARKROYAL Hotel Melbourne Airport
  • PARKROYAL Melbourne Airport
  • Parkroyal Melbourne Airport Hotel Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • Parkroyal Melbourne Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • PARKROYAL Melbourne Airport Melbourne Airport
  • PARKROYAL Melbourne Airport Hotel Melbourne Airport

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.