At PARKROYAL Melbourne Airport, you'll be connected to the airport and 3 km (1.9 mi) from URBNSURF Sports Park. Highlights at this luxury hotel include in-room free WiFi, free Internet, and LCD TVs.
The restaurant, Airo Restaurant, is open for breakfast and dinner. Bar Airo is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. 6458 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.
Places within a 15-minute drive of this 4.5-star Melbourne Airport hotel include DFO Essendon Shopping Center and Royal Melbourne Showgrounds.
PARKROYAL Melbourne Airport ratings based on 312 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for PARKROYAL Melbourne Airport
Everyone (138)Couples (65)Family (77)
4 out of 5
I was only there for a few hours sleep. It was comfortable and relatively clean. The staff were great.
Posted by Jo-Ann on 27 Mar. 2023
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Comment from Hotel Management
28 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Jo-Ann, It's great to know you had a comfortable stay at the hotel.Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
4 out of 5
Posted by Denise on 27 Mar. 2023
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Comment from Hotel Management
29 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Denise, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
5 out of 5
Fantastic place to stay if flying out - 2 minute walk to the terminal - clean quiet rooms with very helpful staff
Posted by peter on 26 Mar. 2023
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Comment from Hotel Management
27 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Peter, We love to hear your great comments on our clean and quiet rooms, with our very helpful staff!Thank you for taking the time to provide us feedback from your most recent stay with us at the PARKROYAL Melbourne Airport.I am pleased to note that you enjoyed your stay with us based on your perfect rate. This feedback is so motivating and rest assured we are doing our best to provide you with a flawless service and excellent facilities.Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future.Kind regards,Cameron MeadGeneral Manager
5 out of 5
Posted by Sharon on 20 Mar. 2023
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Comment from Hotel Management
22 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Sharon, I really appreciate your high rating following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
1 out of 5
The facility to ring for anything was just not there we tried for 40 minutes and again with no answer and in the morning the cleaner knocked one time and entered the room I was just walking to answer undressed !! Then she returned after half hour and asked what time are we leaving ?? Do I need to inform them
Posted by Alan on 20 Mar. 2023
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Comment from Hotel Management
21 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Alan, Thank you for posting us with the feedback from your most recent stay at the PARKROYAL Melbourne Airport. I also noted your unpleasant experience, and sincerely apologize for this disappointment. This response provides us with an invaluable source of information and allows us to improve our standards and service.I have shared this to our duty manager to investigate and action accordingly. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future.Kind regards,Cameron MeadGeneral Manager
4 out of 5
The hotel was convenient to the airport, only 5 minutes walk to the terminal. The hotel room was okay but there is evidence (like worn carpet) that the hotel requires a major refurbishment.
Posted by Malcolm on 20 Mar. 2023
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Comment from Hotel Management
21 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Malcolm,Thank you for posting us with the feedback from your most recent stay at the PARKROYAL Melbourne Airport. I am pleased to hear of your positive experiences at the hotel. However, I also noted your unpleasant experience, and sincerely apologize for this disappointment. These responses, provide us with an invaluable source of information and allow us to improve our standards and service. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future.Kind regards,Cameron MeadGeneral Manager
2 out of 5
Our room was noisy and tile in bathroom in front of toilet was loose, couldn’t put towel on floor in front of shower as then the shower door would not open. Stains on carpet were a bit off putting.
On both occasions when we were in the dinning facilities the tables were dirty and sticky and had to clean them myself with wipes.
For a hotel at an airport I would think that having scales in your lobby would be a no brainer but alas you didn’t have any.
Posted by Sandra on 18 Mar. 2023
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Comment from Hotel Management
21 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Sandra, Thank you for posting your feedback from your most recent stay with us at the PARKROYAL Melbourne Airport.It is through continuous feedback, from guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure we meet your expectations.However, I was disappointed that we did not exceed all of your expectations on this occasion and please accept our deepest regret for this inconvenience. We take all feedback from guests in the constructive manner intended and thank you for highlighting your concerns. I have shared your feedback with the relevant managers to investigate further and action accordingly.Thank you once again for your time and we all hope to have the pleasure of welcoming you back in the not too distant future.Kind regards,Cameron MeadGeneral Manager
4 out of 5
it was convent for what we had to do in outer Melbourne
Posted by Glenys on 14 Mar. 2023
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Comment from Hotel Management
15 Mar. 2023
by PARKROYAL Melbourne
Dear Glenys,Thank you for posting with your feedback from your most recent stay with us at the PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through continuous feedback, from guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future.Kind regards,Cameron MeadGeneral Manager
3 out of 5
Tv didn’t work, no power near the bed to charge phone. Very old looking bathroom. Overall rooms are a bit tired & outdated. Overdue for a refresh.
Posted by Caleb on 7 Mar. 2023
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Comment from Hotel Management
7 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Caleb, Thank you very much for posting feedback following your recent stay at PARKROYAL Melbourne Airport. I have noted your comments and we sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not-too-distant future. Sincerely, Cameron Mead General Manager PARKROYAL Melbourne Airport
5 out of 5
THE SERVICE AND IN ROOM DINING AND RESTAURANT WERE OUTSTANDING
Posted by SHANE on 28 Feb. 2023
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Comment from Hotel Management
1 Mar. 2023
by PARKROYAL Melbourne Airport
Dear Shane, It's great to know you find our restaurant service outstanding! The team would be happy to hear this from you.Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
As a guest of PARKROYAL Melbourne Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.
1 building
276 guestrooms or units
6 levels
6458 sq ft of conference space
600 sq m of conference space
Deli
Childcare (surcharge)
Business center (24 hours)
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Wedding services available
Newspapers in lobby (free)
Television in lobby
ATM
Elevator
Smoking in designated areas
Bar or lounge
Coffee shop
Dining venue
Family Friendly Amenities
Family property
Number of indoor pools - 1
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
In-room childcare (surcharge)
Refrigerator
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
, Free wired internet
, Internet access - wireless
Parking
Self parking (surcharge)
, Valet parking (surcharge)
Transport
Parking: Valet parking and self parking available for a surcharge
Room Amenities
PARKROYAL Melbourne Airport offers 276 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
Sitting area
Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Refrigerator
Electric kettle
Luxury bedding
Hypo-allergenic bedding
Pillow options
Shower
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Massage in room (surcharge)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available
Free tea bags/instant coffee
Toothbrush and toothpaste available
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.
Bar Airo - This bar serves light fare only.
Airo Restaurant - This restaurant serves breakfast and dinner. A children's menu is available. Open daily.
Airo Café - This café serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available for AUD 70.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
Parking height restrictions apply
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards
Events/parties not allowed
Staffed front desk
Carbon monoxide detector
Smoke detector
LGBTQIA friendly
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Gloves are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Property follows sanitisation practices of COVID-19 Guidelines (WHO)
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately AUD 36 per person
Self parking fee: AUD 40 per night
Valet parking fee: AUD 70 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: AUD 70.0 per night
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Melbourne Airport PARKROYAL
PARKROYAL Hotel Melbourne Airport
PARKROYAL Melbourne Airport
Parkroyal Melbourne Airport Hotel Melbourne
PARKROYAL Melbourne Airport Hotel
Parkroyal Melbourne Melbourne
PARKROYAL Melbourne Airport Hotel
PARKROYAL Melbourne Airport Melbourne Airport
PARKROYAL Melbourne Airport Hotel Melbourne Airport
You should know
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
PARKROYAL Melbourne Airport offers free cancellation on select room rates. Check out the cancellation policy for more info.
PARKROYAL Melbourne Airport uses enhanced cleaning measures, offers contactless check-in, and ensures social distancing. Sanitization practices of COVID-19 Guidelines (WHO) are followed. There is a shield between guests and staff in the main contact areas, contactless room service is available and guest accommodations are sealed after cleaning.
Yep, PARKROYAL Melbourne Airport has a self car park for AUD 40 per night.
Yep, and guests recommend it! PARKROYAL Melbourne Airport has an indoor pool.
A hot tub and a lounge bar, as well as premium bedding and massage services available in the guestrooms, help set the scene for a romantic weekend at PARKROYAL Melbourne Airport.
You bet! With amenities like babysitting services and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise PARKROYAL Melbourne Airport is a hit with families.
Yeah, buffet brekkie is on offer daily from 6 AM to 10:00 AM.
No, PARKROYAL Melbourne Airport does not offer an airport shuttle service.
Yep, they've got a lounge bar and an onsite restaurant.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
