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PARKROYAL Melbourne Airport

4.5-star property
Arrival Drive, Melbourne Airport, VIC 1800 796 370
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4.3 out of 5
Very good!
See all 345 wotif Reviews

"Friendly staff and close to the airport " More

By a verified traveller on Tue 16 Nov 2021

Points Of Interest

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Hotel Description

At PARKROYAL Melbourne Airport, you'll be connected to the airport and 3 km (1.9 mi) from URBNSURF Sports Park. Highlights at this luxury hotel include in-room free WiFi, free Internet, and LCD TVs.

All 276 rooms feature sitting areas, satellite TV, and in-room childcare. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Premium bedding and pillow menus invite a comfortable night's sleep, and you'll find nice touches like free toiletries. Free newspapers, in-room massages, and safes are also available.

The restaurant, Airo Restaurant, is open for breakfast and dinner. Bar Airo is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. 6458 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 15-minute drive of this 4.5-star Melbourne Airport hotel include DFO Essendon and Moonee Valley Racecourse.

Standard King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$175* Per night/room 1 Jan. - 2 Jan.

Day Room - 3hrs (between 9am-7pm)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Spa Suite - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Day Room 5hrs (between 9am-7pm)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Superior King Room - Runway View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

PARKROYAL Melbourne Airport ratings based on 345 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for PARKROYAL Melbourne Airport

Everyone (185) Couples (61) Family (95)
5 out of 5
Friendly staff and close to the airport

Posted by on 16 Nov. 2021

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Comment from Hotel Management

22 Nov. 2021 by PARKROYAL Melbourne Airport

Dear Enda, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. It is particularly motivating to receive comments like the ones you provided on our staff. Rest assured I will convey your compliments to them. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron Mead Hotel Manager PARKROYAL Melbourne Airport

5 out of 5
Close to airport

Posted by on 13 Nov. 2021

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Comment from Hotel Management

22 Nov. 2021 by PARKROYAL Melbourne Airport

Dear Tabitha, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport. We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service. The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future. Sincerely, Cameron Mead Hotel Manager PARKROYAL Melbourne Airport

5 out of 5
Very nice hotel located in the airport itself

Posted by , from Rockville on 30 Aug. 2021

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Comment from Hotel Management

13 Sep. 2021 by PARKROYAL Melbourne Airport Team

Thank you for the wonderful review! We certainly agree we are in a great location directly opposite the Melbourne Airport. We hope to welcome you back in the future.

5 out of 5

Posted by on 23 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for the wonderful review! It’s great to read that you had an enjoyable stay with us Looking forward to welcoming you back.

5 out of 5
EASY ACCESS TO AIRPORT GREAT LOCATION, RESTAURANT MENU GOOD NOT BADLY PRICED

Posted by on 16 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for your fantastic review on your recent stay! We look forward to welcoming you back again soon.

2 out of 5
Staff were excellent. My room was old and needs much maintenance on taps, tiles and fridge cabinet and the carpet. Bed was good. The room was in need of a much better clean. Basin had dirt around overflow which I wiped simply with a towel. I expected a lot better from any hotel.

Posted by on 13 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for taking the time to provide us with the comments and feedback from your most recent stay at the PARKROYAL Melbourne Airport. Please rest assured I have followed your comments through with the Chief Engineer and Executive Housekeeper who are currently investigating as to why issues were not reported. I understand that on this occasion we have not met your expectations and this is not the level of service we pride ourselves on as such I would like to offer you a 20% room rate discount and complimentary breakfast on your next stay with us. Thank you once again for sharing your feedback and allowing us the opportunity to improve. I hope you choose to stay with us again and allow us to regain your trust.

5 out of 5
Proximity to airport for my elderly mother and restaurant in-house

Posted by on 11 Mar. 2020

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Comment from Hotel Management

4 May 2020 by Bec

Thank you for the wonderful review! As you mention,we definitely agree we are in a great location. We look forward to welcoming you back again.

4 out of 5

Posted by on 9 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by PRMLA

Thank you for sharing your review. Kind regards, PARKROYAL Melbourne Airport

5 out of 5
Everything was great, there weren't any towels in our room, but that was fixed swiftly by the staff. Good job all.

Posted by , from Melbourne on 8 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by PRMLA

Thank you for sharing your review. We were delighted to know you enjoyed your stay. Kind regards, PARKROYAL Melbourne Airport

3 out of 5
Needs to be updated, old & tired, carpet needs to be replaced.

Posted by , from 3000 on 7 Mar. 2020

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Comment from Hotel Management

11 Mar. 2020 by PRMLA

Thank you for sharing your review. Kind regards, PARKROYAL Melbourne Airport

About the PARKROYAL Melbourne Airport

Location Arrival Drive, Melbourne Airport, VIC 3045

Property Features

As a guest of PARKROYAL Melbourne Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 276 guestrooms or units
  • 6 levels
  • 6458 sq ft of conference space
  • 600 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

PARKROYAL Melbourne Airport offers 276 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.

Bar Airo - This bar serves light fare only.

Airo Restaurant - This restaurant serves breakfast and dinner. A children's menu is available. Open daily.

Airo Café - This café serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 70 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36 per person (approximately)
  • Self parking fee: AUD 40 per night
  • Valet parking fee: AUD 70 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 70 per night
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Airport PARKROYAL
  • PARKROYAL Hotel Melbourne Airport
  • PARKROYAL Melbourne Airport
  • Parkroyal Melbourne Airport Hotel Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • Parkroyal Melbourne Melbourne
  • PARKROYAL Melbourne Airport Hotel
  • PARKROYAL Melbourne Airport Melbourne Airport
  • PARKROYAL Melbourne Airport Hotel Melbourne Airport

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.