"I was only there for a few hours sleep. It was comfortable and relatively clean. The staff were great. " More
The restaurant, Airo Restaurant, is open for breakfast and dinner. Bar Airo is the hotel's own bar, serving drinks along with light fare. Enjoy the indoor swimming pool, 24-hour gym, spa tub, and sauna. 6458 square feet (600 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and a snack bar/deli. Each morning buffet breakfast is served between 6 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site.
Places within a 15-minute drive of this 4.5-star Melbourne Airport hotel include DFO Essendon Shopping Center and Royal Melbourne Showgrounds.
28 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Jo-Ann, It's great to know you had a comfortable stay at the hotel.Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
29 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Denise, Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
27 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Peter, We love to hear your great comments on our clean and quiet rooms, with our very helpful staff!Thank you for taking the time to provide us feedback from your most recent stay with us at the PARKROYAL Melbourne Airport.I am pleased to note that you enjoyed your stay with us based on your perfect rate. This feedback is so motivating and rest assured we are doing our best to provide you with a flawless service and excellent facilities.Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future.Kind regards,Cameron MeadGeneral Manager
22 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Sharon, I really appreciate your high rating following your recent stay at PARKROYAL Melbourne Airport.We are truly passionate about delivering exceptional guest experiences and I was very pleased to learn of your great satisfaction with our hotel's standard of service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
21 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Alan, Thank you for posting us with the feedback from your most recent stay at the PARKROYAL Melbourne Airport. I also noted your unpleasant experience, and sincerely apologize for this disappointment. This response provides us with an invaluable source of information and allows us to improve our standards and service.I have shared this to our duty manager to investigate and action accordingly. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future.Kind regards,Cameron MeadGeneral Manager
21 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Malcolm,Thank you for posting us with the feedback from your most recent stay at the PARKROYAL Melbourne Airport. I am pleased to hear of your positive experiences at the hotel. However, I also noted your unpleasant experience, and sincerely apologize for this disappointment. These responses, provide us with an invaluable source of information and allow us to improve our standards and service. Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the future.Kind regards,Cameron MeadGeneral Manager
21 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Sandra, Thank you for posting your feedback from your most recent stay with us at the PARKROYAL Melbourne Airport.It is through continuous feedback, from guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure we meet your expectations.However, I was disappointed that we did not exceed all of your expectations on this occasion and please accept our deepest regret for this inconvenience. We take all feedback from guests in the constructive manner intended and thank you for highlighting your concerns. I have shared your feedback with the relevant managers to investigate further and action accordingly.Thank you once again for your time and we all hope to have the pleasure of welcoming you back in the not too distant future.Kind regards,Cameron MeadGeneral Manager
15 Mar. 2023 by PARKROYAL Melbourne
Dear Glenys,Thank you for posting with your feedback from your most recent stay with us at the PARKROYAL Melbourne Airport. I was pleased to note that you enjoyed your stay with us. It is through continuous feedback, from guests such as yourself, that we are able to objectively review the facilities and services we provide to ensure that they meet our guests' expectations.Once again, thank you for taking the time to fill out our guest survey and I look forward to welcoming you back to the hotel in the near future.Kind regards,Cameron MeadGeneral Manager
7 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Caleb, Thank you very much for posting feedback following your recent stay at PARKROYAL Melbourne Airport. I have noted your comments and we sincerely regret the inconvenience and disappointment caused. Please be assured we are addressing your comments to prevent any such repetition in the future. Once again, please accept our deepest regret. We do hope we will have the pleasure of welcoming you back in the not-too-distant future. Sincerely, Cameron Mead General Manager PARKROYAL Melbourne Airport
1 Mar. 2023 by PARKROYAL Melbourne Airport
Dear Shane, It's great to know you find our restaurant service outstanding! The team would be happy to hear this from you.Thank you very much for posting a review following your recent stay at PARKROYAL Melbourne Airport.We are passionate about delivering exceptional guest experiences and I was delighted to learn that you were happy with our service.The team and I greatly appreciate your feedback and we all look forward to your return in the not too distant future.Sincerely,Cameron MeadGeneral ManagerPARKROYAL Melbourne Airport
As a guest of PARKROYAL Melbourne Airport, you'll find an indoor pool, a spa tub, a sauna, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and limo/town car service. Event space at this hotel measures 6458 square feet (600 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury PARKROYAL Melbourne Airport. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge) , Valet parking (surcharge)
PARKROYAL Melbourne Airport offers 276 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:00 AM.
Bar Airo - This bar serves light fare only.
Airo Restaurant - This restaurant serves breakfast and dinner. A children's menu is available. Open daily.
Airo Café - This café serves light fare only. Open daily.
Late night fare is available from 24-hour room service.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.