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Grand Hyatt Melbourne

Property class: 5 and above

Photo gallery for Grand Hyatt Melbourne

Lobby
Property video
Exterior
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$340
includes taxes & fees
23 Apr - 24 Apr

Explore the area

View map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Executive lounge

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(89 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

Executive lounge

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Executive lounge

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Grand Hyatt Melbourne. You'll find Regent Theatre a few steps away and Bourke Street Mall within a 10-minute stroll. Highlights at this family-friendly hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The restaurant, Collins Kitchen, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Ru-Co Bar is the hotel's own cocktail bar, serving drinks along with light fare. 9688 square feet (900 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Melbourne Central Business District hotel include Princess Theatre and Melbourne Central.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Princess Theatre - 7 min walk - 0.6 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬3 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Routina - ‬4 min walk
  • ‪Embla - ‬2 min walk

About this property

Grand Hyatt Melbourne

Grand Hyatt Melbourne offers its guests a full-service spa and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 546 guestrooms or units
  • 33 levels
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hyatt Melbourne offers 546 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Shopping

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (9,688 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to August 31 2026 (dates subject to change):
  • Fitness facilities
  • Tennis courts
The property will be renovating from 20 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Grand Hyatt Melbourne?

Grand Hyatt Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Melbourne?

As of 22 Apr 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on 23 Apr 2026 start from AU$340, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Melbourne?

Yep, Grand Hyatt Melbourne has valet parking with in/out privileges for AUD 90 per night.

Are there any beaches close to Grand Hyatt Melbourne?

The closest beach to Grand Hyatt Melbourne is St Kilda Beach (6.1 km).

Is there a spa on site at Grand Hyatt Melbourne?

Yep, there is an onsite spa at Grand Hyatt Melbourne. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as hot stone massages.

What makes Grand Hyatt Melbourne a romantic place to stay?

A lounge bar and late-night room service, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Melbourne.

Is Grand Hyatt Melbourne family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Melbourne is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Melbourne?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Melbourne serve breakfast?

You bet, our travelers give top marks to the buffet brekkie here! Offered weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Hyatt Melbourne?

No, Grand Hyatt Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Melbourne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Melbourne?

No, pets are not allowed.

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 726 out of 1000 reviews
Rating 8 - Good. 170 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 22 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We can't fault the hotel and especially the rooms with river view. We always stay when in Melbourne. Staff are excellent. The location is extremely convenient. However this time we were disappointed with our dinner in the Collins restaurant. My husband had pork belly skewers and then duck which were both undercooked and tough. I had oysters and kingfish and these were fine.
Stayed 2 nights in Apr 2026

6/10 Okay

Scott

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean and adequate, although the shower could do with a renovation; it had mould and looked dirty. The staff were friendly, however I could hear noises around the location of my room, water rushing, doors being opened and closed. regularly, which was very distracting. The spa and sauna facilities are old and tired, needs a refresh.
Stayed 1 night in Mar 2026

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Corrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent..definitely will be back♥️
Stayed 3 nights in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet well appointed room with great view. Family friendly for travelling with a baby.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Room was perfect and the staff were helpful and friendly.
Stayed 1 night in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Great hotel in a great location
Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Travelled with partner
Disliked: Amenities, property conditions & facilities
Needs complete overhaul
Stayed 1 night in Jan 2026

8/10 Good

Glenn

Stayed 1 night in Jan 2026

8/10 Good

Sonali

Liked: Cleanliness, staff & service, amenities
Good location, room view was great.
Stayed 1 night in Jan 2026

10/10 Excellent

Hassan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. Wonderful hotel in a beautiful city of Melbourne. Really enjoyed our stay. Hotel is very accommodating.
Stayed 1 night in Jan 2026

10/10 Excellent

James

Stayed 1 night in Jan 2026

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Melbourne
Stayed 1 night in Jan 2026

10/10 Excellent

Kar Hing

Liked: Cleanliness, amenities, property conditions & facilities
Room is really nice. Location is great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed a wonderful stay at the Grand Hyatt Melbourne had some Expedia points to use thought I might spend a day and a night in the city. The hotel was perfectly located close to everything, very quiet I was a bit worried about the trams being so close outside but couldn't hear them at all, couldn't hear any internal noises either witch was great. The bed was comfortable thought the decor of the room had character really enjoyed my stay. Thankyou
Stayed 1 night in Dec 2025

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable and spacious the facility conveniently placed central to majority of locations in Melbourne staff at reception friendly and helpful breakfast was exceptional great value and excellent variety and service
Entrance from Russell street easy for uber drop offs and pick up
Stayed 4 nights in Jan 2026

8/10 Good

Sharyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Bruce

Stayed 2 nights in Dec 2025

2/10 Terrible

Barkai Owi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Staff
Stayed 5 nights in Dec 2025

10/10 Excellent

Nahed

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at the Grand Hyatt was absolutely perfect from start to finish. The service was exceptional, the staff were professional, and always attentive, and the room was beautifully designed. Every detail reflected luxury and comfort, making the experience truly memorable. Plus the food at Collins kitchen was delicious including the breakfast. Overall this hotel matches a modern 5 star experience with excellent service and comfort, and high quality dining.
Stayed 2 nights in Dec 2025

10/10 Excellent

Voula

Stayed 1 night in Dec 2025

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All element of the stay were first class. Highly enjoyable and will be definitely going back
Stayed 1 night in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Room perfect
Stayed 1 night in Dec 2025