Grand Hyatt Melbourne Deals & Reviews (Melbourne, AUS) | Wotif

Melbourne •1 Room

Melbourne • 1 Room

Book online or call 1800 796 370 Phone Number

Wotif.com
Hotels
Australia
Victoria
Melbourne Hotels
Grand Hyatt Melbourne, Melbourne, current page

See More Photos

4.4 out of 5

Excellent!

See all 272 wotif Reviews

"We had a lovely stay " More

By a verified traveller on Thu 28 Apr 2022

Points Of Interest

View all on Map

Check-in

Check-out

Hotel Description

A luxury stay in the heart of Melbourne awaits you at Grand Hyatt Melbourne. Within steps you'll find popular attractions like Collins Street and Regent Theatre. Highlights at this family-friendly hotel include a full-service spa, a restaurant, and an indoor swimming pool.

You can enjoy LCD TVs with digital channels, and all 550 soundproofed rooms feature free WiFi, free wired Internet, and in-room childcare. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and room service. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include soaking tubs and bathrobes. Separate bathtubs and showers, coffee/tea makers, and free newspapers are also available.

A day of pampering at City Club can include deep-tissue massages, facials, and body treatments along with aromatherapy and mani/pedis. The restaurant, Collins Kitchen, serves international cuisine and is open for breakfast, brunch, lunch, and dinner. Ru-Co Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym, outdoor tennis court, spa tub, and sauna. 9688 square feet (900 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/cafe, and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 5-star Melbourne Central Business District hotel include Federation Square and Princess Theatre.

Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

AU$282* Per night/room 29 May - 30 May

Club Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Grand Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed (Spa)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Diplomatic Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 2 Single Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

See all rooms (14)

Grand Hyatt Melbourne ratings based on 272 Verified Reviews

Review Summary

4.4 out of 5 4.5 out of 5.0

Room cleanliness 4.5 out of 5.0

Service & staff 4.5 out of 5.0

Room comfort 4.5 out of 5.0

Hotel condition 4.5 out of 5.0

Guest reviews for Grand Hyatt Melbourne

5 out of 5

Great

Posted by Alex on 14 May 2022

Was this review helpful to you?

5 out of 5

We had a lovely stay

Posted by Craig on 28 Apr. 2022

Was this review helpful to you?

5 out of 5

Excellent

Posted by Qi Feng on 25 Apr. 2022

Was this review helpful to you?

3 out of 5

The room was small and dated for the price. I sought a more expensive room to get a better quality experience. The tiles in the shower were devoid of grout and the water was very hard to regulate. Room service, however, was excellent! Food was amazing and delivered quickly, very helpful given the lack of options in that part of town at night.

Posted by Belinda on 21 Apr. 2022

Was this review helpful to you?

4 out of 5

Great hotel in a super convenient location

Posted by John on 7 Apr. 2022

Was this review helpful to you?

5 out of 5

The beds are so comfortable and the bath amazing! The hotel is clean and the staff very helpful and friendly.

Posted by Ros on 15 Mar. 2022

Was this review helpful to you?

5 out of 5

The property was really beautiful over looking the city

Posted by Andre on 6 Mar. 2022

Was this review helpful to you?

3 out of 5

Very very disappointed that it was advertised as 24 hour room service however they dont. Cannot be 5* without it. Also very disappointed it was advertised as 300m from teh Princess Theatre. It is not.

Posted by Michelle on 3 Mar. 2022

Was this review helpful to you?

3 out of 5

The Grand Hyatt feels like a hotel that is trading off its historical reputation. The room was OK (for $409 I expected something better), restaurant options limited, and only 2 bars (one closed at 10pm on a Saturday night and the other full) and with room service closing at 10pm, nowhere to get a drink or food, so I had to get some Uber Eats brought in. Also a mix up between Wotif and the hotel meant that the deposit which I had been told I had paid, had in fact not been paid, so was more than a little embarrassing on check in. A good location, friendly staff - just nothing to write home about for the cost.

Posted by Stuart on 28 Feb. 2022

Was this review helpful to you?

4 out of 5

Was charged $8 for cutlery to be bought to the room….. mind blowing

Posted by Tracey on 26 Feb. 2022

Was this review helpful to you?

About the Grand Hyatt Melbourne

Location 123 Collins Street, Melbourne, VIC 3000

Property Features

Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. Business amenities include a 24-hour business center and limo/town car service. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A spa tub, a 24-hour fitness center, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

Family Friendly Amenities

Family property
Number of indoor pools - 1
Free WiFi
Soundproofed rooms
Outdoor tennis courts - 1
Laundry facilities
In-room childcare (surcharge)
Refrigerator
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

Train station: Southern Cross Station (1.7 km / 1.1 mi)
Metro station: Parliament Station (0.6 km / 0.4 mi)
Parking: Valet parking available for a surcharge

Room Amenities

Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Pillowtop beds
Deep soaking tub
Minibar
In-room dining (limited hours)
HD television
Digital channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Egyptian cotton linens
Hypo-allergenic bedding
Separate shower and tub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Newspapers (free)
Childcare in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Telephone
Iron and ironing board
Desk
Blackout drapes
Sound-insulated rooms
Climate control (air conditioning)
Ensuite bathroom
Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.

Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from room service (during limited hours).

Spa Services

Body treatments
Facial treatments
Number of treatment rooms 2
Manicures and pedicures
Aromatherapy treatments
Massages
Deep tissue massage
Prenatal massage
Sports massage

Hotel Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are available for AUD 80 per day.
Free cribs (infant beds)!

Pet Policy

Pets and service animals are not allowed at Grand Hyatt Melbourne

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Service animals not allowed
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property follows a brand or regulatory agency's sanitisation guidelines GBAC STAR (Hyatt)
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Breakfast fee: between AUD 47 and AUD 50 for adults, AUD 23.5 and AUD 25 for children (approximately)
Valet parking fee: AUD 90 per night (in/out privileges)
Rollaway bed fee: AUD 80 per day
Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

You should know

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets and service animals are not allowed on site.

Frequently Asked Questions

What is the cancellation policy at Grand Hyatt Melbourne? What cleanliness & hygiene safety measures are there at Grand Hyatt Melbourne? Is parking available at Grand Hyatt Melbourne? Are there any beaches close to Grand Hyatt Melbourne? Is there a spa on site at Grand Hyatt Melbourne? Does Grand Hyatt Melbourne have a pool? What makes Grand Hyatt Melbourne a romantic place to stay? Is Grand Hyatt Melbourne family-friendly? Are there hot tubs in the rooms at Grand Hyatt Melbourne? Does Grand Hyatt Melbourne serve breakfast? Is there a free airport shuttle available at Grand Hyatt Melbourne? Is there a bar or restaurant at Grand Hyatt Melbourne? What time are check-in & check-out at Grand Hyatt Melbourne? Are pets allowed at Grand Hyatt Melbourne?

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.