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Grand Hyatt Melbourne

5.0 star property

Photo gallery for Grand Hyatt Melbourne

Lobby
Property video
Meeting facility
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$320
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
123 Collins Street, Melbourne, VIC, 3000
  • Place, Collins Street
    ‪1 min walk‬
  • Place, Princess Theatre
    ‪7 min walk‬
  • Place, Melbourne Central
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

9.0 out of 10
Wonderful
(30 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Executive lounge

Club Room, 1 King Bed (Grand Club Lounge Access)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

9.2 out of 10
Wonderful
(87 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

9.0 out of 10
Wonderful
(12 reviews)
  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

Executive lounge

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Executive lounge

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(36 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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View from room

Sofitel Melbourne On Collins

Melbourne Central Business District
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$306
includes taxes & fees
9 Apr - 10 Apr
Sofitel Melbourne On Collins

About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Grand Hyatt Melbourne. You'll find Regent Theatre a few steps away and Bourke Street Mall within a 10-minute stroll. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an indoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages along with body wraps, facials and aromatherapy. The restaurant, Collins Kitchen, serves local cuisine and is open for breakfast, brunch, lunch and dinner. Ru-Co Bar is the hotel's own cocktail bar, serving drinks along with light fare. Enjoy the 24-hour gym, outdoor tennis court, Hot tub and sauna. 9688 square feet (900 square metres) of event facilities include 15 meeting rooms and a conference centre, and other business amenities include limo/town car service. Other amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Sights within a 10-minute walk of this 5-property class Melbourne Central Business District hotel include Princess Theatre and Melbourne Central.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Regent Theatre - 3 min walk - 0.3 km
  • Bourke Street Mall - 7 min walk - 0.6 km
  • Princess Theatre - 7 min walk - 0.6 km
  • Melbourne Central - 9 min walk - 0.8 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬3 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Embla - ‬2 min walk
  • ‪Collins Kitchen - ‬1 min walk

About this property

Grand Hyatt Melbourne

Grand Hyatt Melbourne offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

15 meeting rooms and limo/town car service are available. Event space at this hotel measures 9688 square feet (900 square metres) and includes a conference centre. A hot tub, a 24-hour fitness centre, and a sauna are also featured at the luxury Grand Hyatt Melbourne. Parking is available for a fee.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 547 guestrooms or units
  • 33 levels
  • 9688 sq ft of conference space
  • 900 sq. m of conference space
  • Built in 1986
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hyatt Melbourne offers 547 accommodations with minibars and a safe. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

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The price is AU$140
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • Children's games
  • In-room babysitting
  • In-room cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • Computer station
  • Conference centre (9,688 square foot of space)

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 33 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Fireplace in lobby
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities or services will be unavailable from April 10 2026 to August 31 2026 (dates subject to change):
  • Fitness facilities
The property will be renovating from 10 April 2026 to 31 December 2026 (completion date subject to change). The following areas are affected:
  • Sauna
  • Hot tub
  • Swimming pool
  • Tennis courts
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 50 to 55 for adults and AUD 25 to 27.50 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Eurocard. Cash is not accepted. 

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Grand Hyatt Melbourne?

Grand Hyatt Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hyatt Melbourne?

As of 24 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hyatt Melbourne on 29 Mar 2026 start from AU$320, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hyatt Melbourne?

Yep, Grand Hyatt Melbourne has valet parking with in/out privileges for AUD 90 per night.

Are there any beaches close to Grand Hyatt Melbourne?

The closest beach to Grand Hyatt Melbourne is St Kilda Beach (6.1 km).

Is there a spa on site at Grand Hyatt Melbourne?

Yep, there is an onsite spa at Grand Hyatt Melbourne. You'll enjoy heaps of services like body wraps, facials and body treatments, as well as deep-tissue massages.

Does Grand Hyatt Melbourne have a pool?

Grand Hyatt Melbourne has an indoor pool. The property will be renovating the swimming pool from April 10 2026 until December 31 2026 (completion date subject to change).

What makes Grand Hyatt Melbourne a romantic place to stay?

1 hot tub and a lounge bar, as well as deep-soaking baths and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hyatt Melbourne.

Is Grand Hyatt Melbourne family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Grand Hyatt Melbourne is a hit with families.

Are there hot tubs in the rooms at Grand Hyatt Melbourne?

No, but there are deep-soaking baths in the guestrooms.

Does Grand Hyatt Melbourne serve breakfast?

You bet, our travelers give top marks to the buffet brekkie here! Offered weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM, this is the perfect place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Grand Hyatt Melbourne?

No, Grand Hyatt Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hyatt Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hyatt Melbourne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Grand Hyatt Melbourne?

No, pets are not allowed.

Grand Hyatt Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1002 reviews
Rating 8 - Good. 172 out of 1002 reviews
Rating 6 - Okay. 61 out of 1002 reviews
Rating 4 - Poor. 23 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Corrie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent..definitely will be back♥️
Stayed 3 nights in Feb 2026

10/10 Excellent

Natalie

Stayed 1 night in Jan 2026

10/10 Excellent

Nikki

Liked: Cleanliness, amenities, property conditions & facilities
Courteous staff, quiet well appointed room with great view. Family friendly for travelling with a baby.
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

10/10 Excellent

Lynette

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All element of the stay were first class. Highly enjoyable and will be definitely going back
Stayed 1 night in Dec 2025

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location location location. Solid amenities and all meals in Collins Kitchen were excellent
Stayed 4 nights in Dec 2025

10/10 Excellent

Sondang Meyhwa Angeline, Jagakarsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 5 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, amenities
The room was spacious, clean, and a perfect location
Stayed 3 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good check in but no help offered by the door men with bags.
Stayed 1 night in Dec 2025

10/10 Excellent

Marni

Stayed 2 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Awesome experience. Luxurious stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

Bibi F

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, excellent breakfast. Perfect location
Stayed 2 nights in Dec 2025

10/10 Excellent

NADER

Liked: Cleanliness, property conditions & facilities
Our stay at the Grand Hyatt in Sydney was grand! Our room was clean, specious, and had a good view of the river, city, and even the ocean! We had an issue with the AC and management were very quick to switch us to another room with similar views and 10 stories higher, since it was late in the evening and technician couldn’t estimate how long it will take to repair.
Stayed 4 nights in Dec 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, spotless comfy room.
Stayed 1 night in Dec 2025

10/10 Excellent

Nathan

Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Good room
Stayed 1 night in Dec 2025

8/10 Good

Marion

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view
Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities
Great room
Stayed 1 night in Dec 2025

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the Grand Hyatt, Melbourne every year for our wedding anniversary. Every year we are so impressed with the staff, food & service. The rooms are beautiful and if you opt in for the river view you will be impressed. We also regularly have a message at the Hyatt's Spa, best experience.
Stayed 1 night in Dec 2025

10/10 Excellent

Darren

Stayed 1 night in Nov 2025

10/10 Excellent

Adriane

Liked: Cleanliness, staff & service, amenities
Everything was perfect/ the toon, the breakfadt the staff and the conceirge.
Stayed 3 nights in Dec 2025

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great location
Stayed 4 nights in Nov 2025

8/10 Good

Lorea De La

Stayed 3 nights in Nov 2025

10/10 Excellent

Leanne

Stayed 1 night in Dec 2025