"A once premium hotel showing signs of aging, wear and tear. Rooms are tatty with chipped surfaces and worn seating upholstery. Old Air conditioning b ... " More
Each apartment is soundproofed and features an LCD TV with cable channels, along with free wired Internet, a living room, and an espresso maker. A kitchenette comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a pillowtop bed, a rainfall showerhead, and bathrobes. Room service, free bottled water, and in-room massages are also available.
A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and aromatherapy. The restaurant, Spoonbill Restauarant, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Two Wrongs is the aparthotel's own bar. Enjoy the gym and pool loungers. 40 square feet (4 square meters) of event facilities include conference space, and other business amenities include limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:30 AM and 11 AM and on weekends between 7:30 AM and 11:30 AM. There's also self parking, along with the convenience of car rentals on site.
With a stay at this 5-star South Yarra aparthotel, you'll be 2.1 km (1.3 mi) from Alfred Hospital and 2.5 km (1.6 mi) from Royal Botanic Gardens.
30 Mar. 2022 by The Olsen Team
Dear Christian, Thank you for taking the time to tell us about your experience at The Olsen Melbourne - Art Series. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
21 Feb. 2022 by Assistant Manager
Dear Megan, We very much appreciate your comments regarding your stay at The Olsen Melbourne - Art Series. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We understand that our parking is very limited, and I hope we assisted you in finding alternative parking within walking distance to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
21 Feb. 2022 by Assistant Manager
Dear Beth, Thank you for taking the time to tell us about your experience at The Olsen Melbourne - Art Series. I am very sorry that some of the hotel experiences did not meet your expectations; please allow me to express my sincerest apologies. At Art Series, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
19 Aug. 2021 by MBR
Dear guest, Thank you for taking the time to provide valuable feedback from your stay with us at The Olsen. We are sorry that your experience did not meet your expectations in certain areas and for that please allow me to express my sincerest apologies. We did pass on the feedback to the relevant department and it is our hope to resolve the problem as soon as possible. We thank you for the contribution and it is in our best hope that you would consider returning to the Olsen in the future.
14 Jul. 2021 by JMA
Dear guest, Thank you for taking the time to give us the valuable feedback. We are sorry that your experience did not meet your expectation, it was certainly not ideal. We did pass on the feedback to the relevant department and hope to resolve the problem as soon as possible. We thank you for the contribution and hope to welcome you some time again soon.
Art Series - The Olsen offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this aparthotel measures 40 square feet (4 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the luxury Art Series - The Olsen. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Melbourne aparthotel.
Available in all rooms: Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Art Series - The Olsen offers 222 accommodations with minibars and espresso makers. Accommodations offer separate living rooms. Beds feature pillowtop mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:30 AM to 11 AM and on weekends from 7:30 AM to 11:30 AM.
Spoonbill Restauarant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Two Wrongs - Onsite bar. Open daily.
Room service (during limited hours) is available.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Parties and events are allowed on site. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.