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4.7 out of 5

"Liked location no single beds available no shower cap provided " More

By a verified traveller on Mon 28 Jun 2021

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Hotel Description

A luxury stay in Melbourne awaits you at Art Series - The Olsen. Within just a 10-minute stroll, you'll find Chapel Street and Jam Factory. Highlights at this boutique aparthotel include 2 bars/lounges, a restaurant, and an outdoor swimming pool.

Each apartment is soundproofed and features an LCD TV with cable channels, along with an iPod dock, a living room, and a dining area. A kitchenette comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Nice touches to enhance your stay include a rainfall showerhead and bathrobes, while a pillowtop bed and a pillow menu invite a good night's rest. 24-hour room service, an espresso maker, and free newspapers are also available.

A pampering day can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and aromatherapy. The restaurant, Spoonbill Restauarant, serves local cuisine and is open for breakfast, brunch, lunch, and dinner. Two Wrongs is the aparthotel's own bar. Enjoy the fitness center and pool loungers as well as access to bike rentals. 40 square feet (4 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 11 AM and on weekends between 7 AM and 11:30 AM. There's also valet parking, along with the convenience of a free area shuttle.

With a stay at this 5-star South Yarra aparthotel, you'll be 2.1 km (1.3 mi) from Alfred Hospital and 2.6 km (1.6 mi) from Royal Botanic Gardens.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$190* Per night/room 26 Sep. - 27 Sep.

Deluxe Studio Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite Balcony

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Lake Eyre Penthouse

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Deluxe Balcony Suite

Bed Count 2 King Beds Maximum Occupancy 5 Max

Penthouse (John Olsen)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Art Series - The Olsen ratings based on 993 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Art Series - The Olsen

Everyone (487) Couples (394) Business (4) Family (109) Other (2)
1 out of 5
Room was size of a shoebox not clean front desk was always untended

Posted by on 3 Aug. 2021

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Comment from Hotel Management

19 Aug. 2021 by MBR

Dear guest, Thank you for taking the time to provide valuable feedback from your stay with us at The Olsen. We are sorry that your experience did not meet your expectations in certain areas and for that please allow me to express my sincerest apologies. We did pass on the feedback to the relevant department and it is our hope to resolve the problem as soon as possible. We thank you for the contribution and it is in our best hope that you would consider returning to the Olsen in the future.

2 out of 5
No aircon over 3 day stay in mid winter not ideal !!!

Posted by on 13 Jul. 2021

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Comment from Hotel Management

14 Jul. 2021 by JMA

Dear guest, Thank you for taking the time to give us the valuable feedback. We are sorry that your experience did not meet your expectation, it was certainly not ideal. We did pass on the feedback to the relevant department and hope to resolve the problem as soon as possible. We thank you for the contribution and hope to welcome you some time again soon.

3 out of 5

Posted by on 11 Jul. 2021

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Comment from Hotel Management

22 Jul. 2021 by Maddie

Thank you for taking the time to review the Olsen Hotel. Kind Regards, The Olsen Team

5 out of 5
Liked location no single beds available no shower cap provided

Posted by on 28 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by The Olsen Team

Thank you for your feedback. All our rooms have either very comfortable Queen size beds or luxurious Kind size beds! High touchpoint amenities have been temporarily removed from our rooms as a covid safety measure, but we will happily deliver them to your room on request.

5 out of 5
Only minor problem, crowded area to unload the car and the having to go to another car park because the Olsen’s was full.

Posted by on 27 May 2021

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Comment from Hotel Management

28 May 2021 by The Olsen Team

Dear Anonymous Guest, Thank you so much for giving us a 5/5 for your stay! We truly appreciate your recognition and kind words and look forward to welcoming you back again in the future!

5 out of 5
The room was very comfortable and clean too, the bed super comfy. Staff were friendly and helpful. Was very busy and popular.

Posted by on 17 May 2021

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Comment from Hotel Management

17 May 2021 by The Olsen Team

Thank you so much for taking the time to write this wonderful review. We look forward to welcoming you back in the near future. Sincerely, the Olsen team .

4 out of 5

Posted by on 9 May 2021

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Comment from Hotel Management

22 May 2021 by The Olsen Team

Thank you for your feedback

5 out of 5
We loved the size and layout of the room and the art was fabulous of course. Great service

Posted by on 10 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by OlsenTeam

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

5 out of 5

Posted by on 8 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by OlsenTeam

Dear Anonymous, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!

4 out of 5
The pool was in great condition and a lot of fun. We were disappointed to find no spa available to us, as when we booked Wotif listed a spa on their website. There was also a photo of the hot tub. When we arrived we were informed by reception that this was only in the penthouse and not for all guests to use. The website also listed that the restaurant was available 24 hours for room service. When I called I was told that the restaurant was closed over Easter.

Posted by on 6 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by OlsenTeam

Dear Anonymous, Thank you for taking the time to share your feedback. We are glad you enjoyed our pool and would like to apologize for the misinformation on the Wotif Website, we are working on ensuring all details are up to date across all platforms and apologize this is not currently the case there. We do hope to be able to welcome you back to our hotel very soon!

Property Features

Art Series - The Olsen offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. Event space at this aparthotel measures 40 square feet (4 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the luxury Art Series - The Olsen. You'll have access to the health club at a partner property. A free area shuttle within 5 km is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 5-star Melbourne aparthotel.

  • 1 building
  • 222 guestrooms or units
  • 16 levels
  • 2 bars or lounges
  • 40 sq ft of conference space
  • 4 sq m of conference space
  • Built in 2010
  • Dining venue
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (3.9 km / 2.4 mi)
  • Metro station: South Yarra Station (0.5 km / 0.3 mi)
  • Property shuttles: Free area shuttle within 5 km
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Art Series - The Olsen offers 222 accommodations with iPod docking stations and minibars. Accommodations offer separate living rooms. Beds feature pillowtop mattresses. A pillow menu is available. Accommodations at this 5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. 42-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • In-room kitchenette
  • Dining room
  • Living room
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Kitchenware
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 11 AM and on weekends from 7 AM to 11:30 AM.

Spoonbill Restauarant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Two Wrongs - Onsite bar. Open daily.

Late night fare is available from 24-hour room service.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 32 per person (approximately)
  • Self parking fee: AUD 32.00 per night (in/out privileges)
  • Valet parking fee: AUD 40.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Art Series Olsen
  • Art Series Olsen Hotel South Yarra
  • Art Series Olsen South Yarra
  • Olsen Art Series
  • Art Series Olsen Apartment South Yarra
  • Art Series Olsen Apartment
  • Art Series Olsen Aparthotel South Yarra
  • Art Series Olsen Aparthotel
  • Art Series The Olsen
  • Art Series The Olsen Yarra
  • Art Series - The Olsen Aparthotel
  • Art Series - The Olsen South Yarra
  • Art Series - The Olsen Aparthotel South Yarra

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.