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 Melbourne •1 Room
 Melbourne • 1 Room
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Mantra Southbank Melbourne

4.5-star property
31 City Road, Southbank, VIC 1800 796 370
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4.3 out of 5
Excellent!
See all 1,098 wotif Reviews

"The place was ideal. Walking distance to most of the places we wanted to go to, children friendly. Will definitely stay again. " More

By a verified traveller on Sun 14 May 2023

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Hotel Description

At Mantra Southbank Melbourne you'll be within just a 15-minute stroll of popular places like Crown Casino and Collins Street. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. WiFi, a coffee/tea maker, and a safe are also available.

Mezzi Bar & Kitchen serves local cuisine and is open for breakfast. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, sauna, and pool loungers. 2368 square feet (220 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and spa services. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4.5-star Southbank aparthotel include SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$219* Per night/room 5 Jun. - 6 Jun.

Premium One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

One Bedroom Apartment with Spa

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Two Bedroom Corner Apartment (Weekly Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Two Bedroom Two Bathroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Two Bedroom Two Bathroom Apartment (Weekly Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Mantra Southbank Melbourne ratings based on 1,098 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Southbank Melbourne

Everyone (573) Couples (222) Business (1) Students (1) Family (269)
4 out of 5
The place was ideal. Walking distance to most of the places we wanted to go to, children friendly. Will definitely stay again.

Posted by on 14 May 2023

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Comment from Hotel Management

15 May 2023 by William Ng, Front Office Manager

Dear Alex,Thank you for your feedback on your recent stay, it's great to read that you enjoyed your entire stay and that the property was within close proximity to everything in Melbourne!We sincerely looked forward to welcoming you back again on another occasion.Kind Regards,William NgFront Office Manager

5 out of 5
Second time here - got a room upgrade without asking very clean and nice staff. Let us keep the car in car park for about an extra 5 hours! Will be back

Posted by on 14 May 2023

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Comment from Hotel Management

16 May 2023 by William Ng, Front Office Manager

Dear Heath,Thank you very much for your feedback on your recent stay, and it's a pleasure to welcome you back once again as our valued guest here, and that you enjoyed your stay with us.We sincerely looked forward to welcoming you on another staycation in the near future.Kind Regards,William NgFront Office Manager

4 out of 5

Posted by on 2 May 2023

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2 out of 5
Rooms were large. Cleaness of rooms terrible (4guests and they gave us 2 towles). One toliet paper for 5 days stay and one tissue left in box. Asked for more and waited 3 days (by then i brought my own). No hot water after 2 showers. Our room card had to be re program led evey day

Posted by on 1 May 2023

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Comment from Hotel Management

5 May 2023 by Jens

Dear Giovanna, Thank you for your feedback, and I apologise for this experience, which is well below expectations. We are much better, and I will share with the team to ascertain what went wrong. We strive to offer a great apartment experience and will always strive to improve. We hope you will consider staying with us again.Best regards, Jens Corder, general manager

5 out of 5
With a group of 5, our two bedroom apartment had ample room, will definitely stay again.

Posted by on 1 May 2023

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Comment from Hotel Management

5 May 2023 by jens

Dear Stacey, I am delighted you chose Mantra Southbank to stay with your group and thrilled to read you will visit again, and we all look forward to warmly welcoming you back.Best regards, Jens Corder, general manager

4 out of 5

Posted by on 1 May 2023

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5 out of 5
Wifi was a bit rubbish

Posted by on 28 Apr. 2023

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Comment from Hotel Management

5 May 2023 by Patrick

Dear Peter,We very much appreciate your comments regarding your stay at the Mantra Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,PatrickAssistant Manager

5 out of 5
Excellent location close to transport and dining options.Stayed in 1 bed premium apartment and was nice for family of 4 with kids having sofa bed.Clean room and good swimming pool and spa.All in all it was a good decision.

Posted by on 25 Apr. 2023

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Comment from Hotel Management

5 May 2023 by Patrick

Dear Puneet,We very much appreciate your comments regarding your stay at the Mantra Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,PatrickAssistant Manager

3 out of 5

Posted by on 24 Apr. 2023

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Comment from Hotel Management

16 May 2023 by William Ng, Front Office Manager

Dear Jessica,Thank you very much for your feedback on your recent stay.We sincerely looked forward to welcoming you on another occasion.Kind Regards,William NgFront Office Manager

5 out of 5
We love Mantra at Southbank. It’s great for families. The facilities are well maintained, the rooms are well equipped for family stays and it has a pool and spa. The location is fantastic for easy access to the city and public transport. We also love the ability to just walk along the river and grab a bite to eat.

Posted by on 20 Apr. 2023

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Comment from Hotel Management

5 May 2023 by Patrick

Dear Gaynor,We very much appreciate your comments regarding your stay at the Mantra Southbank. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,PatrickAssistant Manager

About the Mantra Southbank Melbourne

Location 31 City Road, Southbank, VIC 3006

Renovations + Closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:

  • Sauna

The following facilities are closed on Friday and Saturday:

  • Sauna

Property Features

Mantra Southbank Melbourne offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this aparthotel measures 2368 square feet (220 square meters) and includes conference space. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Mantra Southbank Melbourne. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 18 levels
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 2002
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Flinders Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Southbank Melbourne offers 128 accommodations with washers/dryers and safes. Accommodations offer separate sitting areas. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.

Mezzi Bar & Kitchen - This bar specializes in local cuisine and serves breakfast only. Guests can enjoy drinks at the bar.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 for adults and AUD 14 for children
  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Southbank Melbourne Aparthotel
  • Mantra Aparthotel Southbank Melbourne
  • Mantra Southbank Melbourne
  • Mantra Southbank Hotel Melbourne
  • Mantra Southbank Melbourne Hotel Melbourne
  • Melbourne Mantra Southbank Hotel
  • Mantra bank Melbourne
  • Mantra Southbank Melbourne Southbank
  • Mantra Southbank Melbourne Aparthotel
  • Mantra Southbank Melbourne Aparthotel Southbank

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.