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 Melbourne •1 Room
 Melbourne • 1 Room
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Mantra Southbank Melbourne

4.5-star property
31 City Road, Southbank, VIC 1800 796 370
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4.3 out of 5
Excellent!
See all 1,005 Wotif Reviews

"Position and ease to get to. Easy walk to Southbank. Parking east to get in and out " More

By a verified traveller on Sun 17 Jan 2021

Points Of Interest

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Hotel Description

At Mantra Southbank Melbourne you'll be within steps of popular attractions like Melbourne Arts Centre and Yarra Riverfront. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

You can enjoy an LCD TV with cable channels, and each apartment features a washer/dryer, a living room, and WiFi. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. Room service, a coffee/tea maker, and a safe are also available.

Mezzi Bar & Kitchen serves local cuisine and is open for breakfast and dinner. At the aparthotel's own bar/lounge, you can stop for a drink. Enjoy the sauna and pool loungers. 2368 square feet (220 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and spa services. There's also the convenience of self parking.

Attractions within a short walk of this 4.5-star Melbourne Central Business District aparthotel include Eureka Skydeck 88 and Eureka Tower.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$145* Per night/room 19 Jan. - 20 Jan.

Premium One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Spa Apartment

Bed Count 1 King Bed Maximum Occupancy 4 Max

Two Bedroom Two Bathroom Apartment

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 2 Bedrooms (Weekly Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Apartment, 1 Bedroom (Weekly Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra Southbank Melbourne ratings based on 1,005 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Mantra Southbank Melbourne

Everyone (546) Couples (212) Business (1) Students (1) Family (240)
4 out of 5
Position and ease to get to. Easy walk to Southbank. Parking east to get in and out

Posted by , from Briagolong Victoria on 17 Jan. 2021

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5 out of 5
Nice clean and calm place to stay, looking forward to stay next time👍

Posted by , from Melbourne on 15 Jan. 2021

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4 out of 5
Great location, amazing view and great size apartment for a family visit.

Posted by on 14 Jan. 2021

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1 out of 5

Posted by on 10 Jan. 2021

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Comment from Hotel Management

14 Jan. 2021 by Sam Brett

Thank you for your review. Sam Brett Front Office Manager

1 out of 5
Very poor service and the cleanliness was terrible

Posted by on 10 Jan. 2021

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Comment from Hotel Management

14 Jan. 2021 by Sam Brett

Hello Guest, My apologies for the issues found during your stay. I will be following these up with my team. Sam Brett Front Office Manager

2 out of 5
Average Hotel, Needs a to updated as it feels old. Apartments should have full kitchen utilities witch there was none of also no oven too cook food in.

Posted by , from Melbourne on 6 Jan. 2021

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Comment from Hotel Management

14 Jan. 2021 by Sam Brett

Hello Christopher, Thank you for your review, we will be sure to take on the items you have raised. While our 1 bedroom apartments have a cook top only our 2 bedroom apartments do have both ovens and cook tops. Sam Brett Front Office Manager

5 out of 5

Posted by on 1 Jan. 2021

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Comment from Hotel Management

14 Jan. 2021 by Sam Brett

Thank you for your review. Sam Brett Front Office Manager

5 out of 5

Posted by on 14 Dec. 2020

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Comment from Hotel Management

22 Dec. 2020 by Dean Wilkinson

Thank you for the 5 star review! We look forward to seeing you again soon. Kind regards, Dean Wilkinson - Acting General Manager

4 out of 5
Hotel staff were great and location really good. Room was an excellent size as we had a 2 bedroom apartment. Aspects are a little tired though. Carpet needs replacing in hallways and the bathroom and kitchen was looking very worn. Room was quiet enough during day but take ear plug for sleeping at night of you're a light sleeper.

Posted by on 5 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Elena Gligorova - Assistant Manager

Thank you for your review. We'd love to see you back at Mantra Southbank.

5 out of 5
The staff were really responsive. My stay was relaxing and comfortable.

Posted by on 3 Mar. 2020

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Comment from Hotel Management

21 Mar. 2020 by Elena Gligorova - Assistant Manager

Thank you so much for your score 5/5, We'd love hearing that our guests are having a great time.

About the Mantra Southbank Melbourne

Location 31 City Road, Southbank, VIC 3006

Property Features

Mantra Southbank Melbourne offers its guests an indoor pool and a sauna. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this aparthotel measures 2368 square feet (220 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Mantra Southbank Melbourne. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 128 guestrooms or units
  • 18 levels
  • 2368 sq ft of conference space
  • 220 sq m of conference space
  • Built in 2002
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (27.5 km / 17.1 mi)
  • Train station: Flinders Street Station (1.6 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra Southbank Melbourne offers 128 accommodations with washers/dryers and minibars. Accommodations offer separate living rooms. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Living room
  • Minibar
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Mezzi Bar & Kitchen - This bar specializes in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Spa Services

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:30 PM

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Bureau Veritas (3rd party expert - Global) sanitization guidelines.

  • Debit cards
  • Staffed front desk
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: AUD 25 per night (rates may vary)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Southbank Melbourne Aparthotel
  • Mantra Aparthotel Southbank Melbourne
  • Mantra Southbank Melbourne
  • Mantra Southbank Hotel Melbourne
  • Mantra Southbank Melbourne Hotel Melbourne
  • Melbourne Mantra Southbank Hotel
  • Mantra bank Melbourne
  • Mantra Southbank Melbourne Southbank
  • Mantra Southbank Melbourne Aparthotel
  • Mantra Southbank Melbourne Aparthotel Southbank

You should know

  • Pool access available from 6:00 AM to 10:00 AM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.