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4.5 out of 5

"We like the proximity of this hotel to the city, everything we wanted to see was close by or within public transportation. Each time we arrived back t ... " More

By a verified traveller on Tue 17 Mar 2020

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Hotel Description

Ibis Melbourne Central puts you in the heart of Melbourne, within just a 10-minute stroll of Melbourne Central and Emporium Melbourne. Highlights at this hotel include a restaurant and in-room free WiFi.

All 258 soundproofed rooms feature Smart TVs with cable channels, and you can enjoy safes, hair dryers, and phones. 24-hour room service, rainfall showerheads, and irons/ironing boards are also available.

The hotel's own bar/lounge is a nice place to enjoy a drink. Additionally, you'll find free WiFi in public areas and a coffee shop/café. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking.

Sights within a 10-minute walk of this 3.5-star Melbourne Central Business District hotel include Bourke Street Mall and Queen Victoria Market.

Standard Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$90* Per night/room 11 Jul. - 12 Jul.

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 Single Bed

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

ibis Melbourne Central ratings based on 253 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for ibis Melbourne Central

Everyone (128) Couples (48) Family (42)
5 out of 5

Posted by on 26 Jun. 2020

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Comment from Hotel Management

10 Jul. 2020 by Emma

Dear Anonymous, Thank you for reviewing your recent stay with us and for your constructive feedback. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, The team at ibis Melbourne Central

4 out of 5

Posted by on 25 May 2020

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Comment from Hotel Management

1 Jun. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

4 out of 5
We like the proximity of this hotel to the city, everything we wanted to see was close by or within public transportation. Each time we arrived back to our room there was a pungent sewerage smell that seemed to be emanating from the ?sink. Also the TV channels did not align to the TV guide.

Posted by on 17 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

4 out of 5

Posted by on 16 Mar. 2020

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Comment from Hotel Management

23 Mar. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

5 out of 5

Posted by on 14 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

5 out of 5
I really liked the clealiness of the room and the whole hotel. the staff at check in where amazing and very very helpful. The facility its self was easy to find and luxurious inside

Posted by on 13 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

4 out of 5
In a great spot in the city, friendly staff, nice and clean, valet parking

Posted by on 11 Mar. 2020

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Comment from Hotel Management

17 Mar. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

5 out of 5
The location was absolutely incredible! The hotel was cosy and comfortable. The $50 per day parking was expensive and would have thought being a customer it would be cheaper rate..overall it was incredible!

Posted by , from Sydney on 4 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Emma

Dear Marina, Thank you for reviewing your recent stay with us and for your constructive feedback. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, The team at ibis Melbourne Central

5 out of 5
The breakfasts were awesome!!! Location is great!!! Would definitely use again...

Posted by , from Sunshine Coast on 2 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Emma

Dear Chris, Thank you for reviewing your recent stay with us and for your constructive feedback. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, The team at ibis Melbourne Central

5 out of 5
Daniel at check in was awesome - s friendly and polite - excellent service

Posted by on 29 Feb. 2020

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Comment from Hotel Management

5 Mar. 2020 by Emma

Dear Anonymous, Thank you for reviewing your stay at ibis Melbourne Central. We appreciate the time you have taken to provide feedback, and hope to have the chance to welcome you back again in the future. Kind regards, ibis Melbourne Central

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at ibis Melbourne Central. For a fee, parking is available. This 3.5-star Melbourne hotel is smoke free.

  • 258 guestrooms or units
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (23.3 km / 14.5 mi)
  • Train station: Southern Cross Station (1.8 km / 1.1 mi)
  • Metro station: Melbourne Central Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Ibis Melbourne Central offers 258 accommodations with safes and hair dryers. Smart televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Electric kettle
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Free tea bags/instant coffee

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Ibis Melbourne Central has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitisation practices of any association
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Bureau Veritas (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 36 for adults and AUD 36 for children (approximately)
  • Valet parking fee: AUD 50 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • ibis Melbourne Central Hotel
  • ibis Melbourne Central Hotel
  • ibis Melbourne Central Melbourne
  • ibis Melbourne Central Hotel Melbourne
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.