4.1 out of 5

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Hotel Description

At Quest NewQuay you'll be within just a 10-minute stroll of The District Docklands and Melbourne Star Observation Wheel. Highlights at this property include in-room free WiFi, furnished balconies and LCD TVs.

Each apartment features an iPod dock, cable TV and a coffee/tea maker. In-room dining is easy with amenities like a fridge, a microwave and a hob. Nice touches to enhance your stay include premium bedding, a rainfall showerhead and free toiletries. Free bottled water, Netflix and a safe are also available.

This business-friendly apartment offers free WiFi in public areas, a fitness centre and a rooftop terrace. Added amenities include a 24-hour business centre and laundry facilities. There's also self parking, along with the convenience of an airport shuttle.

Sights within a 10-minute walk of this 4-star Melbourne Central Business District property include O'Brien Group Arena and Marvel Stadium.

Studio

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$163* Per night/room 6 Sep. - 7 Sep.

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio Executive

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest NewQuay ratings based on 47 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Quest NewQuay

Everyone (16) Couples (20) Family (10)
1 out of 5
Missing a bed in our room. Had to argue the point just to get linen for free for the couch. Reception disgrace full.

Posted by on 19 Aug. 2019

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5 out of 5

Posted by on 18 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Quest New Quay

Dear Traveler, Thank you very much for your 5 star review. We look forward to welcoming you at our property again. Happy Travels , Quest New Quay

4 out of 5
Lovely and clean and modern. Close to team stop so easy to get around the city. Only downside was a dirty towel folded and hung in the bathroom, but very quickly fixed

Posted by , from Victoria on 17 Aug. 2019

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5 out of 5

Posted by on 11 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Quest New Quay

Dear Traveler, Thank you very much for your 5 star review. We look forward to welcoming you at our property again. Happy Travels , Quest New Quay

5 out of 5
The apartment was updated and very clean. Great location!

Posted by on 11 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Quest New Quay

Dear Traveler, Thank you very much for your 5 star review. We are happy you found our apartment up to standard and our location convenient. We look forward to welcoming you at our property again. Happy Travels , Quest New Quay

5 out of 5
Super happy I chose quest!!! I don’t know who wrote negative comments before... room was clean, super comfortable, reception was friendly, I gave nothing to complain! Great location, I will be back again fir sure))) Across the road from IGA, mall, tram, skybys stop nearby... 10/10 from me!

Posted by , from Gold Coast on 11 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Quest New Quay Team

Dear Koko, Thank you very much for the 5 star review. We appreciate your awesome feedback. We are happy to know that you appreciate our high standards and that we met your needs. We look forward to your return to our property. Kind regards, Quest New Quay Team

5 out of 5
Amazing friendly staff, very clean - excellent all round.

Posted by on 5 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest NewQuay Team

Thank you for your 5 star review of Quest NewQuay. We are delighted to hear that you had an excellent stay with us, and we thank you for your positive comments about our friendly staff and clean apartments. Safe travels and we hope to see you again in the future. Kind regards, Quest NewQuay Team

5 out of 5

Posted by on 5 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest NewQuay Team

Thank you for your 5 star review of Quest NewQuay. We are delighted to hear that you enjoyed your stay and we look forward to seeing you again in the future. Kind regards, Quest NewQuay Team

5 out of 5
Staff where super friendly and the room had an amazing view over the Harbour and a view of the Star Wheel around the corner. I highly recommend this hotel.

Posted by on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest NewQuay Team

Thank you for your 5 star review of Quest NewQuay. We are delighted to hear that you enjoyed your stay with us and appreciated the beautiful view from your room. We are glad that you found our staff to be friendly. See you next time! Kind regards, Quest NewQuay Team

5 out of 5
I found the staff friendly and helpful. Room was great,the bed was so comfortable. Location of the hotel was great as close to Marvel Stadium,shops,restaurants and public transport. Loved the view of the Melbourne Star Observation Wheel from our room. Would definitely stay here again.

Posted by , from Melbourne on 4 Aug. 2019

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Comment from Hotel Management

6 Aug. 2019 by Quest NewQuay Team

Dear Sally, Thank you for such a positive review. We are delighted to hear that you found our staff to be friendly and helpful. We are glad you enjoyed your room and the amazing view of the Melbourne Star. We look forward to welcoming you back soon. Kind regards, Quest NewQuay Team

Property Features

A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. A round-trip airport shuttle (available at scheduled times) is available for a fee. A fitness centre, a rooftop terrace, and a BBQ are also featured at the business-friendly Quest NewQuay. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Docklands apartment.

  • 221 guestrooms or units
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Corner/local shop
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Spencer Street Station (1.7 km / 1.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Quest NewQuay offers 221 forms of accommodation with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies. Beds feature premium bedding. 43-inch LCD televisions come with premium cable channels and Netflix. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Private balcony (furnished)
  • iPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control
  • Connecting rooms available
  • Free tea bags/instant coffee

Nearby Activities

Recreational amenities at the apartment include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

Airport shuttle service is available at scheduled times from 7:00 AM to 7:00 PM. Fees may apply. Contact the property in advance to get details.

Airport transport is offered at scheduled times from 7:00 AM to 7:00 PM. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 55.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: AUD 19 per person (one-way)
  • Airport shuttle fee per child: AUD 19 (one-way)
  • Self-parking fee: AUD 35 per day (in/out privileges)
  • Rollaway bed fee: AUD 55.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest NewQuay Apartment
  • Quest NewQuay Docklands

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.