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4.0 out of 5

"Very clean and convenient was close to everything " More

By a verified traveller on Wed 17 Jun 2020

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Hotel Description

At Avani Melbourne Box Hill Residences, you'll be 0.7 km (0.4 mi) from Box Hill Central and 10.5 km (6.5 mi) from Chadstone Shopping Mall. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. An espresso maker, a safe, and a hair dryer are also available.

Enjoy the fitness center, spa tub, sauna, and pool loungers. Additionally, you'll find free WiFi in public areas, spa services, and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of self parking.

With a stay at this 4-star Box Hill aparthotel, you'll be 18.2 km (11.3 mi) from Melbourne Cricket Ground and 19.5 km (12.1 mi) from Melbourne Central.

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$146* Per night/room 16 Aug. - 17 Aug.

Two Bedroom Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Avani Melbourne Box Hill Residences ratings based on 24 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Avani Melbourne Box Hill Residences

Everyone (7) Couples (6) Family (11)
5 out of 5
Very clean and convenient was close to everything

Posted by on 17 Jun. 2020

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Comment from Hotel Management

17 Jun. 2020 by Cecilia

Thank you for your time and reviews. We are looking forward your next stay. Have a good day !

5 out of 5
The apartments were like new, and capture beautiful views across Box Hill & Doncaster. The staff were so friendly and accommodating, A on Customer Service! And the rooftop pool was fantastic!

Posted by , from Bass, Victoria on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Nick

Hi Kellie Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences and for the 5 stars! I am so pleased to see the hotel suited all of your needs during your stay. The rooftop pool & spa is a great area which we are lucky to have to offer our guests. It was a pleasure having you stay with us, the team and I hope to be able to welcome you back again soon Best regards,

5 out of 5
Very spacious and very clean . Great location . Very quiet

Posted by , from Melbourne boxhill on 23 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Rachel

Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am delighted to read about our amazing review is fantastic and our location is convenient to all your needs. We look forward to seeing you at our hotel again in the future. Regards, Rachel Front Desk Team

5 out of 5
Loved rooftop infinity pool with sensational views, well appointed kitchen & really comfortable, clean bed.

Posted by , from Melbourne on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by Nuchie

Thank you very much for your time to review and comment your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit your needs! It was an absolute pleasure having you stay with us, the team and I hope to see you again soon! Kind Regards, Nuchie

1 out of 5
Joke of a hotel. People skills are horrible , front of house staff are very invasive , rude and walk into rooms unannounced

Posted by on 20 Jan. 2020

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Comment from Hotel Management

22 Jan. 2020 by Nuchie

We appreciate you taking the time to comment and review AVANI Melbourne Box Hill Residences. As we always have a positive approach towards our guest feedback, and we believe they help us to improve our shortfalls in order to provide a better service to our valued guests. Please accept my sincere apologies for not being able deliver our usual standards up to your expectations. Kind Regards, Nuchie Duty Manager

5 out of 5
Good location, underground parking, walking distance to shops and restaurants. Beautiful top floor pool and spa. Clean, tidy , well maintained. Only downside is no air-conditioning in one room of a two bedroom apartment. Overall great stay.

Posted by on 5 Jan. 2020

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Comment from Hotel Management

6 Jan. 2020 by Anthony

Thank-you for your 5 out of 5 review! I am glad that you enjoyed your stay and hope to see you again soon.

5 out of 5

Posted by on 1 Jan. 2020

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Comment from Hotel Management

4 Jan. 2020 by Rachel

Thank you for the 5 out of 5 review. It is pleasing to read that you enjoyed your stay with us in overall. Once again thank you for staying with us and look forward to the opportunity of welcoming you back again on your next visit to Box Hill. Regards, Rachel Front Desk Team

3 out of 5
It was disappointing the pool and spa were out of service, we stayed in this motel as the children enjoy the roof top infinity pool

Posted by on 15 Dec. 2019

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Comment from Hotel Management

16 Dec. 2019 by Nuchie

Dear Guest, Thank for your review of our property. Regarding of the pool, there was an unforeseen technical issue during weekend that we regretfully required the pool remain closed for guest's safety. It has completed now. I hope this experience won’t deter you from staying with us and if you do come back to stay with, please do let us know and we will endeavor to look after you. Kind Regards, Nuchie Front Desk Team

1 out of 5
blacklisted for no reason and one of the managers extremely rude

Posted by on 30 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Anthony

We appreciate your feedback. Please contact the hotel directly if you would like to discuss this matter further.

2 out of 5

Posted by on 30 Nov. 2019

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Comment from Hotel Management

4 Dec. 2019 by Nuchie

Thank you for taking the time to review your stay at Avani Melbourne Box Hill Residences. Look forward to the opportunity of welcoming you back again on your next visit to Box Hill. Kind Regards, Nuchie Front Desk Team

About the Avani Melbourne Box Hill Residences

Location 12-14 Nelson Road, Box Hill, VIC 3128

Property Features

As a guest of Avani Melbourne Box Hill Residences, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. A rooftop terrace, spa services, and concierge services are also featured at Avani Melbourne Box Hill Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 75 guestrooms or units
  • 19 levels
  • Built in 2019
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (38.3 km / 23.8 mi)
  • Metro station: Box Hill Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Avani Melbourne Box Hill Residences offers 75 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 8:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.

  • Property is cleaned with disinfectant
  • One child stays free
  • Guests are provided with free hand sanitiser
  • UnionPay
  • Staffed front desk
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Debit cards
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 25 per person (approximately)
  • Self parking fee: AUD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avani Melbourne Box Hill Residences Box Hill
  • Avani Melbourne Box Hill Residences Aparthotel
  • Avani Melbourne Box Hill Residences Aparthotel Box Hill

You should know

  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.