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4.3 out of 5

"Generally very clean but shower tiles in coners need attention " More

By a verified traveller on Fri 24 Jun 2022

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Hotel Description

At Avani Melbourne Box Hill Residences, you'll be 0.7 km (0.4 mi) from Box Hill Central and 10.6 km (6.6 mi) from Chadstone Shopping Mall. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with digital channels, and each apartment features free WiFi, a dining area, and a sitting area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include a rainfall showerhead and free toiletries. An espresso maker, Netflix, and a safe are also available.

Enjoy the gym, spa tub, sauna, and pool loungers. Other amenities include free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 6:30 AM and 1:00 PM. There's also the convenience of self parking.

Places within a 30-minute drive of this 4-star Box Hill aparthotel include Melbourne Cricket Ground and Queen Victoria Market.

One Bedroom Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$170* Per night/room 25 Jul. - 26 Jul.

Two Bedroom Executive Suite (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Superior Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Executive Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Suite (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Avani Melbourne Box Hill Residences ratings based on 45 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Avani Melbourne Box Hill Residences

Everyone (11) Couples (11) Family (23)
5 out of 5
Generally very clean but shower tiles in coners need attention

Posted by on 24 Jun. 2022

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Comment from Hotel Management

24 Jun. 2022 by Song

Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be pass your feedback along to the rest of the team.

4 out of 5
Plenty of room for the family, staff were friendly and helpful

Posted by on 4 Jun. 2022

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Comment from Hotel Management

6 Jun. 2022 by Nuchie

Dear Ingrid, Thank you so much for your review! We are happy to hear that you enjoy your stay with us. Looking forward to see you again next time. Regards, Nuchie Front Desk Team

5 out of 5
Excellent

Posted by on 31 May 2022

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Comment from Hotel Management

1 Jun. 2022 by Thanuja

Hi Romina, Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Kind Regards, Thanuja

5 out of 5
Comfortable, spacious and clean apartment. Full kitchen and two bathrooms, wonderful view from balcony. Top floor facilities (pool and spa) also excellent.

Posted by on 20 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Song

Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences and for giving us 5 stars! I am so pleased to see you enjoyed your stay with us and found the hotel suited your needs. I will be sure to pass your feedback along to the remainder of the team. We look forward to welcoming you back again soon.

5 out of 5
The rooftop swimming pool was beautiful, loved the view whilst we were swimming. The apartment was very modern and in a great location, close to major shops and restaurants.

Posted by on 10 Apr. 2022

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Comment from Hotel Management

12 Apr. 2022 by Cecilia

Thank you for reviewing your recent stay at AVANI Melbourne Box Hill Residences. I am so pleased to see you enjoyed your time with us and found the hotel to suit all of your needs! I will be sure to pass your feedback along to the rest of the team. Hope will see you again shortly !

5 out of 5
Have stayed here quite a few times and we will be back.

Posted by on 22 Mar. 2022

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Comment from Hotel Management

24 Mar. 2022 by Cecilia

Good to hear that and looking forward to see you again !

5 out of 5

Posted by on 7 Mar. 2022

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3 out of 5
Admin staff were great and helpful but the room was really quite dirty.

Posted by on 22 Feb. 2022

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Comment from Hotel Management

22 Feb. 2022 by Nick

Thank you very much for your time to review and comment your recent stay at AVANI Melbourne Box Hill Residences. I'm glad that our reception staff provided you with a great experience. Please accept our apologies for the housekeeping issues, I have passed this to our housekeeping team and manager to rectify the issue immediately. We all look forward to the opportunity of welcoming you again atAVANI Melbourne Box Hill Residences.

5 out of 5
Clean and Modern. Great location

Posted by on 18 Jan. 2022

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Comment from Hotel Management

18 Jan. 2022 by Nick

Hi Brett Thank you for your positive review of your stay at our hotel. I am pleased to read that all of our facilities were to your satisfaction, and that you found our location to be convenient. Thanks for your comments and we look forward to your next visit.

4 out of 5
Staff were very helpful. View was great. Apartment was well set out but cleaning wasnt what i expected

Posted by on 2 Dec. 2021

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Comment from Hotel Management

2 Dec. 2021 by Nuchie

Thank you very much for your time to review and comment your recent stay at AVANI Melbourne Box Hill Residences. I am very concerned to see there was issues with the cleaning service during your stay with us. If you wish to discuss your review in further detail, please feel free to contact the hotel directly. The team and I hope to be able to welcome you back again when next travelling to Box Hill. Regards, Nuchie

About the Avani Melbourne Box Hill Residences

Location 12-14 Nelson Road, Box Hill, VIC 3128

Property Features

As a guest of Avani Melbourne Box Hill Residences, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. Public spaces have free WiFi. A rooftop terrace, barbecue grills, and concierge services are also featured at Avani Melbourne Box Hill Residences. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 19 levels
  • Built in 2019
  • Terrace on the roof
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Metro station: Box Hill Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Avani Melbourne Box Hill Residences offers 44 accommodations with washers/dryers and espresso makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with digital channels and Netflix. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • Flat-screen television
  • Digital channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Espresso maker
  • Electric kettle
  • Kitchenware
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 1:00 PM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 11:00 PM

Special check-in instructions:

The front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 11:00 PM
  • Friday - Saturday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

This property's front desk is open during the following times:

  • Sunday - Thursday: 7:00 AM - 11:00 PM
  • Friday - Saturday: 6:00 AM - 5:30 AM
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 8 and AUD 25 per person (approximately)
  • Self parking fee: AUD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Avani Melbourne Box Hill Residences Box Hill
  • Avani Melbourne Box Hill Residences Aparthotel
  • Avani Melbourne Box Hill Residences Aparthotel Box Hill

You should know

  • Pool access available from 7:00 AM to 9:00 PM.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.