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Grand Hotel Melbourne

4.5 star property
Victorian Melbourne hotel in Docklands with a full-service spa

Choose dates to view prices

Photo gallery for Grand Hotel Melbourne

Spa
Exterior
Executive Studio Apartment
Breakfast area
Bar (on property)

Reviews

8.8

Excellent

Popular amenities

  • Pool
  • Hot tub
    Hot tubHot tub
  • Spa
    SpaSpa
  • Bar
    BarBar
  • Parking available
    Parking availableParking available
  • Gym
    GymGym

Explore the area

Map
33 Spencer St, Docklands, VIC, 3000
  • Popular LocationMelbourne Convention and Exhibition Centre5 min walk
  • Popular LocationCrown Casino6 min walk
  • Popular LocationMelbourne Central3 min drive
  • AirportMelbourne, VIC (MEL-Tullamarine)24 min drive

Similar properties

Exterior
Crowne Plaza Melbourne, an IHG Hotel
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1002)
The price is AU$382
for 1 night
includes taxes & fees
10 Aug - 11 Aug
Crowne Plaza Melbourne, an IHG Hotel

About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Grand Hotel Melbourne. Within a short 5-minute stroll, you'll find SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this boutique hotel include a full-service spa, a restaurant and an indoor swimming pool. .The restaurant, Gaylord Indian Restaurant, serves Indian cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Sights within a 15-minute walk of this Docklands hotel include Crown Casino and Marvel Stadium.

What's nearby

  • Melbourne Convention and Exhibition Centre - 5 min walk
  • Crown Casino - 6 min walk
  • Marvel Stadium - 10 min walk
  • Melbourne Central - 3 min drive
  • Queen Victoria Market - 3 min drive

Getting around

  • Spencer Street Station - 5 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Krispy Kreme - ‬2 min walk
  • ‪Red Rooster - ‬4 min walk
  • ‪State of Grace - ‬4 min walk
  • ‪Domino's Pizza - ‬3 min walk
  • ‪Hardware Société - ‬3 min walk

About this property

Grand Hotel Melbourne

Victorian Melbourne hotel in Docklands with a full-service spa
Grand Hotel Melbourne offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness centre, and a sauna are also featured at the luxury Grand Hotel Melbourne. For a fee, parking is available.

This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • Built in 1880
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • One-time housekeeping
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • In-room accessibility
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Building
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.00 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.00 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Frequently asked questions

What is the cancellation policy at Grand Hotel Melbourne?

Grand Hotel Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Melbourne?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Grand Hotel Melbourne on 5 Aug 2024 start from AU$179.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Melbourne?

Yep, Grand Hotel Melbourne has an uncovered self car park for AUD 35 per day.

Are there any beaches close to Grand Hotel Melbourne?

The closest beach to Grand Hotel Melbourne is St Kilda Beach (5.7 km).

Is there a spa on site at Grand Hotel Melbourne?

Yep, there is an onsite spa at Grand Hotel Melbourne.

Does Grand Hotel Melbourne have a pool?

Take your pick from a pool, an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Grand Hotel Melbourne a romantic place to stay?

1 hot tub and a lounge bar, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Grand Hotel Melbourne.

Does Grand Hotel Melbourne serve breakfast?

Yeah, brekkie is offered daily.

Is there a free airport shuttle available at Grand Hotel Melbourne?

No, Grand Hotel Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Melbourne?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Hotel Melbourne?

No, only service animals are allowed.

Grand Hotel Melbourne Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 541 out of 1001 reviews" "
Rating 8 - Good. 349 out of 1001 reviews" "
Rating 6 - Okay. 77 out of 1001 reviews" "
Rating 4 - Poor. 24 out of 1001 reviews" "
Rating 2 - Terrible. 10 out of 1001 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Josh

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The pool facility was so badly dated
Stayed 1 night in Jul 2024

10/10 Excellent

Vivienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the combination of interesting history and modern, comfortable facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A grand old building with a real feeling of history. Charming staff. Particularly the Irishman who greeted me warmly, and left a card and chocolates in the room. Added to the rich ambience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money. The spacious suite had everything I needed and was well-maintained. The location was perfect, just a short walk to the Convention Centre and South Wharf. All staff were incredibly helpful and friendly. Had one relaxing evening in the hot tub in the pool area. Highly recommended and will definitely choose again.
Stayed 4 nights in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The desk staff offering use of toilets and library later in the day after we checked out was a very nice gesture. Although we didn't require it I can see other guests appreciating it if they had waits for trains, flights etc and time to kill.
Stayed 1 night in May 2024

10/10 Excellent

Alys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, everyone was so friendly and helpful. Big rooms, comfy bed. Great location
Stayed 1 night in May 2024

10/10 Excellent

William

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were polite, professional, friendly and accommodating from the moment we arrived. Room was well presented and very clean.
Stayed 2 nights in May 2024

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities
Nice old building. The customer service was fantastic. Some of the furniture in my room was a bit old but that did not bother me. The most important thing for me was that everything was nice and clean. When I go to a hotel I take anti bacterial wipes and spray with me. Everything was good and the only thing I hit with the wipes was the tv remote. Trust me never touch a tv remote in a hotel room without sanitizing it first. They are filthy things.
Stayed 1 night in May 2024

10/10 Excellent

Lawrie

Stayed 4 nights in Apr 2024

8/10 Good

Paul

Excellent location and great apartment
Stayed 2 nights in Apr 2024

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

2/10 Terrible

Wesley

Disliked: Cleanliness, property conditions & facilities, room comfort
Grand Disappointment
I hadn’t stayed for many years (15+) so I was excited to be staying in what was a great hotel. But sadly since my last stay nothing has been maintained. Bathroom had hair on the floor beard shaving in the sink and around the tap, the tiles were badly broken, the shower head didn’t stay up. I can only assume the white crusty dribbles down the bathroom door were from a fun night had by previous occupants The towels were thin as could be while still resembling an towel and useless to use after a shower. The curtains had burn marks and holes and overall very dirty. The overall feel of the room was sad. In realestate terms it was a renovators delight.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
I liked the Convenience to Southern Cross and airport buses including all public transport. Large comfortable affordable and clean accomodation. The old fashioned sincere friendly staff and serviceis a breath of fresh air. Some areas , kitchens, feel a little tired.
Stayed 3 nights in Mar 2024

10/10 Excellent

jennifer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Highly recommended
Stayed 1 night in Mar 2024

8/10 Good

William

Liked: Cleanliness, room comfort
A Visit to Melbourne
This Gran Dame has seen better days. It is great for long term staying, but lacks the amenities we associate with a modern hotel chain. That being said, you could not be in a better location for access to multiple tram lines. The inhouse restraunt is a very good Indian restaurant. But there are ample choices within a couple of minutes walk.
Stayed 4 nights in Mar 2024

10/10 Excellent

Marica

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10 stars for customer service. Every single staff member we interacted with during our stay were amazing. So helpful and polite. The property is located very conveniently to shopping, public transport, and restaurants. Felt very safe walking to the hotel at night (after attending a concert nearby). Will definitely be staying again.
Stayed 2 nights in Mar 2024

8/10 Good

William

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really well kept the wall of the room in was a bit cracked but otherwise really nice, the gym is barely a gym
Stayed 1 night in Mar 2024

10/10 Excellent

James

Stayed 1 night in Feb 2024

10/10 Excellent

Carol

Travelled with group
The staff were very friendly and helpful! We really enjoyed our stay!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew, Lethbridge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building, spacious rooms with high ceilings and stunning long internal hallways. Great value and easy to move around the city from here with free trams in the city block. Very little city noise which was surprising. All staff were lovely, check-in was fast and checkout easy too. I'd recommend this to anyone
Stayed 2 nights in Feb 2024

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were really friendly and couldn’t do enough to make the stay extremely enjoyable.
Stayed 4 nights in Feb 2024

10/10 Excellent

David

Stayed 1 night in Feb 2024

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay, we were made to feel very welcome. All staff were absolutely lovely to deal with. Our room was clean and tidy and perfect for our overnight stay.
Stayed 1 night in Feb 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our favourite place to stay in Melbourne. Especially friendly staff.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sherry

Liked: Cleanliness, staff & service
Stayed 4 nights in Feb 2024