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Grand Hotel Melbourne

4.5 star property

Photo gallery for Grand Hotel Melbourne

Spa
Terrace/patio
Lobby sitting area
Executive Studio Apartment
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is AU$179
includes taxes & fees
16 Mar - 17 Mar

Explore the area

View map
33 Spencer St, Docklands, VIC, 3000
  • Place, SEA LIFE Melbourne
    ‪5 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪5 min walk‬
  • Place, Crown Casino
    ‪5 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪25 min drive‬

Room options

Executive One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Studio Apartment

9.6 out of 10
Exceptional
(17 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Two Bedroom Apartment

9.0 out of 10
Wonderful
(2 reviews)
  • 114 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Standard Studio Apartment

9.6 out of 10
Exceptional
(44 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard One Bedroom Apartment

10.0 out of 10
Exceptional
(5 reviews)
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

Standard Two Bedroom Apartment

8.0 out of 10
Very good
(2 reviews)
  • 114 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Grand Hotel Melbourne. Within a short 5-minute stroll, you'll find Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne. Highlights at this boutique hotel include a restaurant, an indoor swimming pool and in-room kitchens. .The restaurant, Gaylord Indian Restaurant, serves Indian cuisine and is open for dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, Hot tub, sauna and kids' swimming pool. Other amenities include free Wi-Fi in public areas and laundry facilities. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class Docklands hotel include Crown Casino and Marvel Stadium.

What's nearby

  • SEA LIFE Melbourne - 5 min walk - 0.5 km
  • Melbourne Convention and Exhibition Centre - 5 min walk - 0.5 km
  • Crown Casino - 5 min walk - 0.5 km
  • Marvel Stadium - 9 min walk - 0.8 km
  • Melbourne Central - 15 min walk - 1.3 km

Getting around

  • Southern Cross Station - 6 min walk
  • Flagstaff Station - 16 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Quarterhouse - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Schmucks - ‬5 min walk
  • ‪Langlands Restaurant & Bar - ‬3 min walk
  • ‪The Hardware Société - ‬3 min walk

About this property

Grand Hotel Melbourne

Grand Hotel Melbourne offers its guests a kids' pool, an indoor pool, a hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A fitness centre, a library, and a terrace are also featured at the luxury Grand Hotel Melbourne. For a fee, parking is available.

This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 40 guestrooms or units
  • 6 levels
  • Built in 1880
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Grand Hotel Melbourne offers 40 accommodations with DVD players and minibars. Pillowtop beds feature premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium cable channels. Accommodation at this 4.5-star hotel has kitchens with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower with a rainfall showerhead, designer toiletries, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered once per stay.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (AUD 35 per day)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Gaylord Indian Restaurant

Things to do

  • Books
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • DVD player
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (once per stay)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Low-height counter and sink
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Built in 1880
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchen
  • Microwave
  • Minibar
  • Oven
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The property charges 1.6 per cent for credit card payments
The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: AUD 35 per day
  • Rollaway bed fee: AUD 55.0 per day
  • Credit card charges are subject to a surcharge of 1.6 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Grand Melbourne
Grand Hotel MGallery Collection
Grand Melbourne MGallery Collection
Grand MGallery Collection
Grand Hotel Melbourne MGallery Collection
Grand Hotel Melbourne MGallery by Sofitel
Grand Hotel Melbourne MGallery Sofitel
Grand Hotel MGallery Sofitel
Grand Melbourne MGallery Sofitel
Grand MGallery Sofitel
Grand Hotel Melbourne
Quest Grand Hotel
Quest Grand Melbourne
Quest Grand

Frequently asked questions

What is the cancellation policy at Grand Hotel Melbourne?

Grand Hotel Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Grand Hotel Melbourne?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Grand Hotel Melbourne on 16 Mar 2026 start from AU$179, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Grand Hotel Melbourne?

Yep, Grand Hotel Melbourne has an uncovered self car park for AUD 35 per day. A self car park is also available, for a fee.

Are there any beaches close to Grand Hotel Melbourne?

The closest beach to Grand Hotel Melbourne is St Kilda Beach (5.7 km).

Does Grand Hotel Melbourne have a pool?

Grand Hotel Melbourne has an indoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 10:00 PM.

What makes Grand Hotel Melbourne a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Grand Hotel Melbourne.

Does Grand Hotel Melbourne serve breakfast?

Yeah, brekkie is offered daily.

Is there a free airport shuttle available at Grand Hotel Melbourne?

No, Grand Hotel Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Grand Hotel Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves Indian cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Grand Hotel Melbourne?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Grand Hotel Melbourne?

No, pets are not allowed.

Grand Hotel Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1005 reviews
Rating 8 - Good. 326 out of 1005 reviews
Rating 6 - Okay. 75 out of 1005 reviews
Rating 4 - Poor. 23 out of 1005 reviews
Rating 2 - Terrible. 12 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Tiana

Stayed 2 nights in Feb 2026

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities
Very noisy being right next to the main rail line. Upstairs bedroom very hot despite aircon downstairs on 18deg. Cold air falls - it doesn’t rise !!
Stayed 1 night in Feb 2026

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in a studio apartment and couldn’t believe how much space we had Room was clean and tidy Staff were a stand out friendly smiling nothing was too much trouble Location is perfect close to train train stations and Crown precinct Would absolutely stay again
Stayed 2 nights in Jan 2026

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location was great for us - old world charm was perfect for us. Gaylords dining was also great
Stayed 1 night in Dec 2025

10/10 Excellent

Prue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful building with spacious and comfortable rooms. Although it is right next to the railways it is very quiet. I always try to stay here when I am in Melbourne.They always look after me well.
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So much to like about this hotel. Loved the old world ambience and the personal and very pleasant reception on arrival. Plus hand written welcome card and gift waiting in room. A reminder of a time when service meant something more than making things available online. And I enjoyed a wonderful spacious room. Lovely place.
Stayed 2 nights in Nov 2025

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, staff & service, amenities
We really enjoyed the convenient location and the unique features of this hotel. Even though the room was a little dated and needed some repairs, it was none the less comfortable and very clean. The staff were very friendly and helpful with great information on the local area. We will stay again on our next visit.
Stayed 3 nights in Oct 2025

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful old building, great staff.
Stayed 5 nights in Nov 2025

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It’s such delight to find not only a building with classic character, but also a business that is run with old school customer service values. From the second we pulled up to the moment we checked out the staff were wonderful. The staff member who checked us in was amazing, giving us all the information we’d need for our stay, but also escorting us to our secure parking spot for the weekend and then giving us a tour of the facilities. The room we had on the 6th floor was clean, spacious and had full kitchen facilities. We were blown away with the scale of the halls and the grand ceiling height. It is refreshing to find a place to stay in the city that’s not just the same modern, uninspired and forgettable room that you’ve stayed in a million times before. The proximity to southern cross station, marvel stadium and the exhibition centre make it a great choice for regional travellers. We will stay at the grand Melbourne hotel again.
Stayed 2 nights in Nov 2025

8/10 Good

Fiona

Stayed 2 nights in Nov 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
I do not recall breakfast being offered.
Stayed 3 nights in Oct 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2025

4/10 Poor

Jacqueline

Liked: Cleanliness, staff & service
No breakfast option
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big rooms good for extended stays and cooking for yourself.
Stayed 3 nights in Oct 2025

10/10 Excellent

MANCHELLO F

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 1 night in Sep 2025

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Oct 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
An older building, but still very nice. Helpful staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was greated straight aeat by friendly check in staff who had our room ready early. Room was clean with good view. Chocolates and welcome card was a nice touch
Stayed 1 night in Oct 2025

10/10 Excellent

Robynne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location as we travel to Melbourne via train it’s virtually next door to southern cross station.
Stayed 1 night in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Sep 2025

10/10 Excellent

Adi

Stayed 1 night in Aug 2025

10/10 Excellent

Judith, Noosaville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptional. Very accommodating and caring
Stayed 2 nights in Aug 2025

10/10 Excellent

Terrence

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff smile and greet you by name, when you are coming or going. Stayed many times. Will stay more.
Stayed 2 nights in Aug 2025

8/10 Good

John

Stayed 1 night in Aug 2025