4.7 out of 5

"It was just what we needed . We were staying overnight in Melbourne after seeing a concert. Hotel was very quite , no noise could be heard outside. Be ... " More

By a verified traveller on Mon 24 Apr 2017

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Stamford Plaza Melbourne. Within just a 15-minute stroll, you'll find popular places like Bourke Street Mall and Melbourne Central. Highlights at this romantic hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 308 rooms feature sitting areas, WiFi, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Free newspapers, safes, and hairdryers are also available.

The restaurant, Harrys Restaurant, serves fusion cuisine and is open for breakfast, lunch, and dinner. Harry"s is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the fitness centre, spa tub, and sauna. Business travelers can take advantage of a conference centre, a 24-hour business centre, and meeting rooms. Other amenities include WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 20-minute walk of this 5-star Melbourne Central Business District hotel include RMIT University and Eureka Tower.

New Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$203 per night

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Stamford Plaza Melbourne ratings based on 7,295 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Very convenient

It was just what we needed . We were staying overnight in Melbourne after seeing a concert. Hotel was very quite , no noise could be heard outside. Bed was comfortable.

Posted by , from S on 24 Apr 2017

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4 out of 5

Great location

I spent 5 nights relaxing here. Great location near the theaters, shopping and restaurants. The room - king suite, was lovely except for the small shower/bath combo. The bed was very comfortable. The staff were wonderful. The pool/spa late at night was when i took advantage of it, was so nice and relaxing. The food was lovely but i did find it a bit expensive. The prices of the mini bar and room services were not encourageing to make use of them at all. I think they need to be slightly adjusted. Overall id rate this a 8/10.

Posted by , from Seaford on 22 Apr 2017

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5 out of 5

Great central location

Pros: Reception staff and spacious room.
Cons: Cheaper wifi
Location: In heart of CBD so everything nearby.
Great 4 days and very comfortable hotel - awesome reception staff. Breakfast pricey but good. Lots of other dining options nearby. Shame wifi needed to be paid for and only for 2 devices.

Posted by , from new zealand on 22 Apr 2017

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5 out of 5

Nice hotel in the heart of the city! Close to ever

Cons: The pool could be hotter
We stayed over the easter long weekend and enjoyed the location of the hotel as it was close to everything!

Posted by on 18 Apr 2017

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5 out of 5

Totally enjoyable week end

The hotel & staff were excellent .it set every thing up to be a total enjoyable weekend

Posted by , from melb on 17 Apr 2017

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Comment from Hotel Management

20 Apr 2017 by Stamford Team

Thank you for posting a lovely review of your stay at Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future. Kind Regards, Karl Unterfrauner General Manager

4 out of 5

Nice hotel in great location

Great locstion in the cbd. Spacious room and good service

Posted by , from d on 16 Apr 2017

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Comment from Hotel Management

19 Apr 2017 by Stamford Team

Thank you for posting a lovely review of your stay at Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and that you appreciated the service of our friendly and welcoming staff. I hope to have the pleasure of welcoming you back in the future. Kind Regards, Karl Unterfrauner General Manager

2 out of 5

disappointing

Cons: Customer service is well below standard.
Location: Location is great however hotel can certainly do with some modern take and a nicer smell and vibe.
Pictures on wotif looked very modern, however actual premise is rather outdated. I definitely don't believe it's good value for money. The vibe wasn't nice, with staff who weren't so helpful and lacked customer service. Food was average. Called for room service for a burger which couldn't be delivered as it wasn't the burger on their list but however is on the menu. (also was hard to understand the english of the staff that work on reception and they couldn't understand my request) Than I had to go stairs to Harry's restaurant to place the order, even though on the webiste it's called 111 Burger (go figure!!!) Had to wait nearly 20 mins on a takeaway burger order around 9:30, when i followed up with the staff, she didn't even know where my order was at and than told me there's another 10mins wait. There's was hardly anyone in the restaurant so couldn't understand why it would take so long and why they didn't have the courtesy to advise me there would be such a long wait. I asked for a refund which I had to follow up twice the next day as once again the staff had to follow up on (everyone seems so clueless and unattentive. Terrbile customer service and was highly disappointing for my stay in Melbourne on the final night after staying 2 nights at Treasury on Collins which was subuerb.

Posted by , from Brisbane on 16 Apr 2017

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Comment from Hotel Management

19 Apr 2017 by Stamford Team

Dear Guest, Thank you for taking the time to review the hotel and post your feedback on this forum . It is very disappointing to hear that we have not met your expectation in several areas. Please be rest assured that your comments have been received with the utmost importance. The team and I are reviewing your feedback regarding the quality of the food, the timeliness of service and the overall management of your complaint whilst at the hotel . This is certainly not reflective of our usual high standards and the genuine care and concern we have for our guests. I hope to have the opportunity to welcome you back in the near future. Kind Regards, Karl Unterfrauner General Manager

3 out of 5

Position

Great position, very quiet and comfortable. Helpful staff but lacked that something that really makes them stand apart from the others.

Posted by on 15 Apr 2017

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5 out of 5

Great hotel and great location

We stay here every time we are in Melbourne with the kids. The rooms are lovely and the pool and gym are very good for hotel space. Harry's Bar is always great at night Will keep staying here for sure

Posted by on 15 Apr 2017

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5 out of 5

Clean and attractive rooms, comfy bed

Pros: Location. Although just pay the $50 for the valet, it's cheaper than the street parking and the ticket you get when the meter expires.
Cons: Check in/out at peak times is pretty chaotic, directing people where to stand/wait would be helpful.
Location: Great laneway bars and eateries within walking distance.
Room was clean and adequately sized, not too poky. Comfy bed with nice linen and pillows. Reasonably priced for location.

Posted by , from Not Melbourne on 14 Apr 2017

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Property Features

As a guest of Stamford Plaza Melbourne, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A 24-hour business centre and meeting rooms are available. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the luxury Stamford Plaza Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 308 guestrooms or units
  • 16 levels
  • 6 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.3 km / 15.1 mi)
  • Train station: Spencer Street Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Stamford Plaza Melbourne offers 308 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with digital channels and pay films. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. This Melbourne hotel provides wireless high-speed Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hairdryers. Housekeeping is provided daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

Harrys Restaurant – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Harry"s – This bar specialises in fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD 36 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 24.95 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 50 per night
  • Rollaway bed fee: AUD 60 per day
  • Onsite credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Plaza Melbourne Hotel
  • Stamford Plaza Melbourne
  • Melbourne Stamford Plaza Hotel
  • Stamford Plaza Melbourne Hotel Melbourne
  • Stamford Plaza Hotel Melbourne