4.7 out of 5

"We had a wonderful night staying at the Stamford. Would highly recommend! Great location, great rooms and nice staff members. " More

By a verified traveller on Mon 11 Dec 2017

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Stamford Plaza Melbourne. Within just a 15-minute stroll, you'll find popular places like Bourke Street Mall and Melbourne Central. Highlights at this romantic hotel include a restaurant, an indoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with digital channels, and all 308 rooms feature sitting areas, WiFi, and coffee/tea makers. Minibars provide refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. Free newspapers, safes, and hairdryers are also available.

The restaurant, Harrys Restaurant, serves fusion cuisine and is open for breakfast, lunch, and dinner. Harry"s is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the fitness centre, spa tub, and sauna. Business travelers can take advantage of a conference centre, a 24-hour business centre, and meeting rooms. Other amenities include WiFi in public areas, a coffee shop/café, and coffee/tea in a common area. Each morning full breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 20-minute walk of this 5-star Melbourne Central Business District hotel include RMIT University and Eureka Tower.

Queen Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$164 per night

Two Bedroom Suite

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

One Bedroom Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe One Bedroom King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Twin Suite

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Stamford Plaza Melbourne ratings based on 7,391 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Nice Hotel

We had a wonderful night staying at the Stamford. Would highly recommend! Great location, great rooms and nice staff members.

Posted by on 11 Dec 2017

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Comment from Hotel Management

12 Dec 2017 by Karl U

Thank you so much for the 5 star rating and your enthusiastic endorsement of our hotel. We are delighted to have exceeded your expectations in all areas and truly appreciate your positive remarks. Thank you for choosing to stay at Stamford Plaza Melbourne and we very much look forward to welcoming you again, in the not too distant future. Best Regards, Karl Unterfrauner General Manager

5 out of 5

Date night

Probably one of the best places we’ve stayed. Great facilities, professional staff , clean and great location. Parking was the only thing that annoyed us , was a bit pricey . Would definitely stay again though.

Posted by , from san remo on 9 Dec 2017

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Comment from Hotel Management

11 Dec 2017 by Karl U

Thank you for your enthusiastic review and for rating your recent stay at Stamford Plaza Melbourne so highly. I am delighted you found our service and facilities exceeded your expectations in all the areas you have marked. The team and I are very happy that you enjoyed a great stay with us and we look forward to welcoming you again for more of the same. Best Regards, Karl Unterfrauner General Manager

5 out of 5

Great hotel

Central and walking distance to everything we want in Melbourne. We regularly stay here and will continue to do so.

Posted by , from Hobart, Tas on 6 Dec 2017

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Comment from Hotel Management

8 Dec 2017 by Stamford Plaza Melbourne

Thank you for your positive endorsement of our hotel and for your ongoing support. It always gives us great pleasure to welcome back guests who are familiar to us and we are delighted to be your number one choice for accommodation. I really appreciate you taking the time to make your comments and look forward to welcoming you back in the future. Best Regards, Karl Unterfrauner General Manager

4 out of 5

Nice hotel great location

Pros: Location
Cons: Getting a bit tired could do with an update
Location: Close to shopping theatre central Melb
For shopping fantastic location right in the city. Walking distance to everything in the city short tram ride to southbank and casino

Posted by , from Geelong on 6 Dec 2017

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Comment from Hotel Management

8 Dec 2017 by Stamford Plaza Melbourne

Thank you for taking the time to provide us with your feedback following your recent stay at Stamford Plaza Melbourne. We are naturally disappointed that our facilities did not exceed your expectations in all areas and our team will work together to improve in the areas you have highlighted. Your feedback is very worthwhile in assisting the hotel to deliver improvements wherever possible and once again is much appreciated. We thank you for choosing Stamford Plaza Melbourne and do hope we can welcome you again soon. Best Regards, Sarah Loversidge Secretary to General Manager

5 out of 5
Fantastic experience! Service, staff, rooms were brilliant. Would definitely come back here again.

Posted by on 4 Dec 2017

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Comment from Hotel Management

7 Dec 2017 by Karl U

Thank you so much for the 5 star rating and your enthusiastic endorsement of our hotel. We are delighted to have exceeded your expectations in all areas and truly appreciate your positive remarks. Thank you for choosing to stay at Stamford Plaza Melbourne and we very much look forward to welcoming you again, in the not too distant future. Best Regards, Karl Unterfrauner General Manager

3 out of 5

Good position. Tired decor.

The room is pretty basic even though large. No nice little touches, boring decor. Bed not great. Linen felt cheap and roughly laundered. ASO valet parking (there is no other parking) requires 30 minutes notice to get your car. Too short to ask for your car while you have a meal. A long time to sit around and wait for your car.

Posted by on 3 Dec 2017

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Comment from Hotel Management

6 Dec 2017 by Karl U

Thank you for taking the time to provide us with your feedback. We always aim to deliver and exceptional experience to our guests and we regret that yours fell short in some areas. Your comments have been duly noted for further review and consideration and are very much appreciated. We thank you for choosing Stamford Plaza Melbourne and hope we may be so fortunate as to welcome you again in the future. Best Regards, Karl Unterfrauner General Manager

5 out of 5

Perfect for a weekend away

Great service, great location and the room was perfect for our needs.

Posted by , from Brisbane on 29 Nov 2017

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Comment from Hotel Management

1 Dec 2017 by Karl U

Thank you for your feedback in this forum following your recent stay at the Stamford Plaza Melbourne . It is really helpful for us to know that we are doing things right and I’m sure helpful for other readers who are looking to have an experience like yours. Thank you for your feedback with regard to the comfort of the bed in your suite too, this has been duly noted for further investigation. I really appreciate you taking the time to share your enjoyable experience with others and the team and I look forward to welcoming you back in the future. Kind Regards, Karl Unterfrauner General Manager

1 out of 5

Dirty rooms with the worst service

Couldn’t clean a room didn’t change did dirty bed sheets once we notified them. Manager does not respond to phone calls and voicemail messages. Very bad service with dirty rooms.

Posted by , from melbourne on 24 Nov 2017

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Comment from Hotel Management

3 Dec 2017 by kar

As you can see from other reviews this is not the standard of feedback we are accustomed to receiving and we regret that the many positive aspects of this hotel did not shine through. We review all feedback and appreciate the time you have taken since your departure to speak with us in person about your experience. As discussed, the feedback provided during your stay and following your departure has been received with great importance and as such a full investigation has been carried out. We are confident that the correct procedures were followed throughout your stay and that every effort made was made by our team to ensure your comfort. It is disappointing that whilst the hotel was not at fault and despite our sincere efforts and communication via telephone and email that we have not been able to resolve this matter to your satisfaction. Our invitation to personally oversee any future reservations you may have remains open and we would welcome the opportunity to have you stay with us again. Best Regards, Karl Unterfrauner General Manager

5 out of 5

Stamford plaza

Pros: everything
Cons: more seafood quantities
Location: amazing right in the heart of everything we didn't need our car.
Stamford Plaza was amazing .We come from nsw and often stay at the Sir Stamford at Circular Quay ,our favourite place Melbourne was nearly beating Sydney .The staff are amazing they treat you so well and make every one feel really special I loved everything about our stay especially the seafood platter we had for dinner I have never tasted oysters so fresh and good. Well Done

Posted by , from NSW on 22 Nov 2017

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Comment from Hotel Management

25 Nov 2017 by Karl U

Thank you so much for the 5 star rating and your enthusiastic endorsement of our hotel. It was lovely to welcome you to our Melbourne property on this occasion and we are delighted to have exceeded your expectations in all areas Thanks too for making mention of our ever friendly team of staff and our delicious food and beverage options . Thank you for choosing to stay at Stamford Hotels and Resorts, we very much look forward to welcoming you again, in the not too distant future. Best Regards, Karl Unterfrauner General Manager

5 out of 5

Location is great.

Pros: Proximity, location.
Cons: A/C in the room. I've stayed at a lot of hotels, the room I was given was really hot.
Location: It's perfect hence I chose to stay here.
Overall experience is great. Only drawback was the A/C. It was a relatively warm day so I expected a cooler room. I have to be shown twice how to work it out even though it should be simple, and the temperature stayed the same if not hotter. I did exactly what the guys showed me even before I asked with the same results.That's my only gripe. Very easy check-in and an even easier check-out!

Posted by , from Australia on 20 Nov 2017

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Comment from Hotel Management

24 Nov 2017 by Karl U

Thank you for your feedback and 5 star rating following your recent stay at the Stamford Plaza Melbourne . It is really helpful for us to know that we are doing things right and I’m sure helpful for others who are looking to have an enjoyable experience like yours. I'm very sorry to read that you experienced some difficulty setting a comfortable temperature for your suite and for the discomfort and frustration caused. Your comments have been duly noted and further follow up will be made to ensure this situation is mitigated. I really appreciate you taking the time to share your enjoyable experience with others and the team and I look forward to welcoming you back in the future. Kind Regards, Karl Unterfrauner General Manager

Property Features

As a guest of Stamford Plaza Melbourne, you'll find an indoor pool, a jacuzzi, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have WiFi for a fee. A 24-hr business centre and meeting rooms are available. Tour or ticket assistance, multilingual staff, and coffee/tea in common area are also featured at the luxury Stamford Plaza Melbourne. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 308 guestrooms or units
  • 16 levels
  • 6 conference rooms
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.3 km / 15.1 mi)
  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Flinders Street Station (0.8 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Stamford Plaza Melbourne offers 308 forms of air-conditioned accommodation which are accessible via exterior corridors, and features minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 48-inch LCD televisions come with Digital channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary slippers, designer toiletries and complimentary toiletries. Melbourne's hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Pillow options
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Harrys Restaurant – This restaurant specialises in fusion cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Harry"s – This bar specialises in fusion cuisine and serves lunch and dinner. Happy hour is offered. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: AUD36 per person (approximately)
  • Fee for in-room wireless Internet: AUD 24.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 14.95 per 24-hour period (3-device limit, rates may vary)
  • Valet parking fee: AUD55 per night
  • Rollaway bed fee: AUD60 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Stamford Plaza Melbourne Hotel
  • Stamford Plaza Melbourne
  • Melbourne Stamford Plaza Hotel
  • Stamford Plaza Melbourne Hotel Melbourne
  • Stamford Plaza Hotel Melbourne