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4.3 out of 5

"Great location Great pool and spa " More

By a verified traveller on Sun 26 Mar 2023

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Hotel Description

Oaks Melbourne on Market Hotel puts you in the center of Melbourne, 0.2 km (0.1 mi) from Collins Street and 1 km (0.6 mi) from Melbourne Convention and Exhibition Centre. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a hair dryer, and an iron/ironing board. A kitchenette comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A desk and free toiletries are also available.

The restaurant, Alexis on Market, serves Modern European cuisine and is open for breakfast and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and laundry facilities. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 11:00 AM.

With a stay at this 4-star Melbourne Central Business District aparthotel, you'll be 1 km (0.6 mi) from Crown Casino and 1 km (0.6 mi) from Melbourne Central.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$189* Per night/room 3 Apr. - 4 Apr.

One Bedroom Apartment (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Apartment, 2 Bedrooms, City View (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Bed Count 2 King Beds Maximum Occupancy 5 Max

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Oaks Melbourne on Market Hotel ratings based on 1,155 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Melbourne on Market Hotel

Everyone (858) Couples (100) Business (13) Family (139) Other (4)
4 out of 5
Great location Great pool and spa

Posted by on 26 Mar. 2023

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4 out of 5

Posted by on 22 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Oaks Management

Dear Gina, Dear Gina, Thank you for your excellent feedback following your recent stay at Oaks on Market. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

4 out of 5
Every thing was Lovely but you do need a rail to hold onto getting out of the bath

Posted by on 21 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Oaks Management

Dear Jeannette, Thank you for your feedback following your recent stay at Oaks on Market. I appreciate your feedback on areas for improvement. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon. Sincerely, Oaks Management

5 out of 5
Everything was great

Posted by on 21 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Oaks Management

Dear Simon, Thank you for your excellent feedback following your recent stay at Oaks on Market. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

5 out of 5
Toilet was quite dirty under / around rim. Cold water did not come through so shower was extremely hot. Food scraps were on floor from previous guest.

Posted by on 20 Mar. 2023

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Comment from Hotel Management

24 Mar. 2023 by Oaks Management

Dear Ally, Thanks for your review. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologize for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

4 out of 5
My family of five had a great time at Oaks on Market. We got breakfast included which was a huge bonus as there weren’t many cafes right next to hotel and it meant we could start the teenagers off with a good feed before we started out day. They loved the pool and spa, and the water was warm enough even on the cooler Melbourne days. Nearby tram stop made it easy when we were too lazy to walk to the theatre and Swanson st.

Posted by on 17 Mar. 2023

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Comment from Hotel Management

19 Mar. 2023 by Oaks Management

Dear Trinh, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on Market

5 out of 5
Booked last minute so my expectations were not high but god was I wrong, the hotel was beautiful, the staff were incredibly kind and accomodating, the room was very well equipped for our needs, the pool and spa was lovely and the food was absolutely delicious, my son smashed his pizza which was bigger than he, the parmi was the best I’ve ever had and the omelette in the morning delish! My only issue was we were right next to the elevators so we could hear people coming and going all night but again that was my fault for booking last minute and on a Friday night! Overall a wonderful stay, next time I will book for longer, and not last minute!!

Posted by on 11 Mar. 2023

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Comment from Hotel Management

12 Mar. 2023 by Oaks Management

Dear Jess, Thank you for taking the time to share your recent experience at Oaks on Market. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Oaks on Market

5 out of 5
Amazing views of the river and great at night when crown has the flames

Posted by on 3 Mar. 2023

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Comment from Hotel Management

4 Mar. 2023 by Oaks Management

Dear Craig, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

5 out of 5
Reet on reception was fantastic. So helpful and upgraded us at no cost. Hotel was clean and modern. Will definitely be staying here again.

Posted by on 26 Feb. 2023

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Comment from Hotel Management

4 Mar. 2023 by Oaks Management

Dear John, Thank you for your excellent feedback following your recent stay at Oaks on Market. We are delighted to read that you found your stay with us most enjoyable. We look forward to having the pleasure of welcoming you back again soon. Kind regards, Oaks on Market.

2 out of 5
The property was tired and felt dirty.

Posted by on 21 Feb. 2023

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Comment from Hotel Management

4 Mar. 2023 by Oaks Management

Dear Barbara, Thanks for your review. It is truly disappointing to read that your recent experience was not enjoyable. Your feedback is truly invaluable and has been shared with our team so that improvements can be made. We apologise for any inconvenience caused due to this. We look forward to welcome you soon. Sincerely Oaks Management

About the Oaks Melbourne on Market Hotel

Location 60 Market Street, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on Market Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 2152 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Oaks Melbourne on Market Hotel. Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

  • 1 building
  • 267 guestrooms or units
  • 24 levels
  • 2152 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2006
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (1 km / 0.6 mi)

Room Amenities

Oaks Melbourne on Market Hotel offers 267 air-conditioned accommodations with hair dryers and irons/ironing boards. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:30 AM to 11:00 AM.

Alexis on Market - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15.00–35.00 for adults, and AUD 15.00–35.00 for children
  • Nearby parking fee: AUD 18 per day (164 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Market
  • Oaks Market Apartment
  • Oaks Market Apartment Melbourne
  • Oaks Market Melbourne
  • Oaks On Market Melbourne
  • Oaks On Market Hotel Melbourne
  • Oaks On Market
  • Oaks Melbourne On Market
  • Oaks Melbourne on Market Hotel Melbourne
  • Oaks Melbourne on Market Hotel Aparthotel
  • Oaks Melbourne on Market Hotel Aparthotel Melbourne

You should know

  • Pool access available from 5:30 AM to 10:00 PM.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.