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4.3 out of 5

"The room wasn't as pictured with a city view. We used extra cautious in the bathroom after using the shower, as the floor became wet. Clean and comfo ... " More

By a verified traveller on Tue 13 Jul 2021

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Oaks Melbourne on Market Hotel. Within steps you'll find Collins Street and Flinders Lane. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

Each apartment is soundproofed and features an LCD TV with cable channels, along with free WiFi, a hair dryer, and an iron/ironing board. A kitchenette comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A desk and free toiletries are also available.

The restaurant, Alexis on Market, serves Modern European cuisine and is open for breakfast and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:00 AM.

Places within a 5-minute walk of this 4-star Melbourne Central Business District aparthotel include Yarra Riverfront and Southbank Promenade.

Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$129* Per night/room 19 Sep. - 20 Sep.

One Bedroom Apartment (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment - City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Premium, with In-room Bathrobes & Two Drinks at Oak & Vine

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Apartment (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Studio Apartment (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Oaks Melbourne on Market Hotel ratings based on 1,027 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Oaks Melbourne on Market Hotel

Everyone (811) Couples (73) Business (13) Family (106) Other (4)
3 out of 5
The room wasn't as pictured with a city view. We used extra cautious in the bathroom after using the shower, as the floor became wet. Clean and comfortable beds and living area.

Posted by on 13 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

Dear Anonymous Thank you for staying with us during you recent visit to Melbourne. We are happy you loved our clean room, comfortable beds and good sized living space. We have also noted about the issues you have highlighted, We apologies for any inconvenience caused during you stay. Sincerely

5 out of 5
Great sraff & amazing food

Posted by on 11 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

Hi, I am truly pleased to read that your experience at Oaks on Market was most enjoyable. I have shared your kind feedback with the team. I look forward to having the pleasure of welcoming you back again soon.

4 out of 5

Posted by on 9 Jul. 2021

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Comment from Hotel Management

24 Jul. 2021 by Oaks Management

Thank you for your feedback following your recent stay at Oaks on Market. I am pleased to read that your experience overall was enjoyable. I look forward to having the opportunity to welcome you back again soon.

5 out of 5
Loved the pool our kids had fun. Room service was great too! Our bath tub wasn’t the cleanest upon arrival but it took one phone call and 5 mins and all was fixed. 😊

Posted by on 8 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

HI, Thank you for your excellent feedback following your recent stay at Oaks on Market. I am delighted to read that you found your stay with us most enjoyable. I look forward to having the pleasure of welcoming you back again soon.

5 out of 5
My family of 4 had an excellent 2 nights here. 2 bedroom apartment was a huge size and extremely practical. Location was great, with easy access to trams and quick walks to everywhere else. Very happy with the stay and would definitely use again. Only improvement would be to partner with Wilsons Parking next door as the walk to and from the car park with luggage was a bit of a pain - especially with the footpath closed (outside their control).

Posted by on 6 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

Hi, Thank you for your excellent feedback following your recent stay at Oaks on Market. I am delighted to read that you found your stay with us most enjoyable. I look forward to having the pleasure of welcoming you back again soon.

3 out of 5
I liked that there were options for two separate bedrooms with king beds. I did not like the cleanliness of the rooms, the general upkeep was quite low, the shower was had very poor heating capabilities and water pressure. The shower head also tilted and could not be moved because it was broken. The bedroom doors could not be closed from the light and they were glass. Outside there were path and road works which we weren’t aware of before booking or after booking. Only when we showed up. Very hard with a pram and luggage. Also there is no access for prams, only stairs and we had to get other patrons or staff to help with this. Overall disappointing but obvious from the price I suppose.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

Dear Guest Thank you for your review. We regret to know that your overall stay with us was not satisfactory. We are happy that you loved our option of 2 king bed in 2 bedroom apartment and have also noted down the issues that you have came across while you stayed with us. we will work on resolving this. Sincerely

3 out of 5

Posted by on 29 Jun. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

Hi, Thank you for your feedback following your stay at Oaks on Market. It is truly disappointing to read that your recent experience was not enjoyable. I would be delighted to have the opportunity to welcome you back again soon.

3 out of 5

Posted by on 20 Jun. 2021

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Comment from Hotel Management

18 Jul. 2021 by Oaks Management

Hi, Thank you for your feedback following your stay at Oaks on Market. It is truly disappointing to read that your recent experience was not enjoyable. I would be delighted to have the opportunity to welcome you back again soon.

5 out of 5
Perfect place to stay for a city getaway, was close to everywhere we were going. Off site parking was easy to get to a good value. Check in staff were fantastic. Room was clean and tidy and very spacious, only complaint was the shower was pretty terrible. But other than that 10/10

Posted by on 27 May 2021

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Comment from Hotel Management

27 May 2021 by Oaks Management

Dear Anonymous Thanks for your wonderful review. We are delighted to learn that you loved your overall stay at our hotel. We have also taken feedback and pass to concern team for improvement. We look forward to welcome you soon.

4 out of 5
Large rooms. Coffee shop, restaurant and bar in foyer.

Posted by on 23 May 2021

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Comment from Hotel Management

27 May 2021 by Oaks Management

Dear Anonymous Thanks for your review. We are happy you loved our amenities and overall stay. We look forward to welcome you soon.

About the Oaks Melbourne on Market Hotel

Location 60 Market Street, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on Market Hotel, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this aparthotel measures 2152 square feet (200 square meters) and includes a conference center. A terrace, tour/ticket assistance, and concierge services are also featured at the family-friendly Oaks Melbourne on Market Hotel. Smoking is allowed in designated areas at this 4-star Melbourne aparthotel.

  • 1 building
  • 267 guestrooms or units
  • 24 levels
  • 2152 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking reservations required

Transport

  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.9 km / 0.5 mi)

Room Amenities

Oaks Melbourne on Market Hotel offers 267 air-conditioned accommodations with hair dryers and irons/ironing boards. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Melbourne aparthotel provides complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Alexis on Market - This restaurant specializes in Modern European cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per night.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Oaks Melbourne on Market Hotel

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • Service animals not allowed
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 for adults and AUD 25 for children (approximately)
  • Nearby parking fee: AUD 12 per day (164 ft away)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 49.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Market
  • Oaks Market Apartment
  • Oaks Market Apartment Melbourne
  • Oaks Market Melbourne
  • Oaks On Market Melbourne
  • Oaks On Market Hotel Melbourne
  • Oaks On Market
  • Oaks Melbourne On Market
  • Oaks Melbourne on Market Hotel Melbourne
  • Oaks Melbourne on Market Hotel Aparthotel
  • Oaks Melbourne on Market Hotel Aparthotel Melbourne

You should know

  • Pool access available from 5:30 AM to 10:00 PM.
  • Pets and service animals are not allowed on site.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.