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BIG4 Crystal Brook Tourist Park

3.0 star property
Suburban hotel in Melbourne with free parking

Photo gallery for BIG4 Crystal Brook Tourist Park

Deluxe Villa, 2 Bedrooms | Property grounds
Deluxe Villa, 2 Bedrooms | Living area
Outdoor pool, pool umbrellas, pool loungers
Exterior
Superior Villa, 2 Bedrooms | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Kitchen
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

View map
182 Heidelberg-Warrandyte Road, Warrandyte, Doncaster East, VIC, 3109
  • Place, Currawong Bush Park
    ‪5 min walk‬
  • Place, Long Leaf Box Hill Reserve
    ‪2 min drive‬
  • Place, Warrandyte State Park
    ‪4 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪42 min drive‬

Room options

Apartment, 1 Bedroom

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Villa, 1 Bedroom

Standard Villa, 1 Bedroom | In-room dining

Standard Villa, 1 Bedroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms

Standard Cabin, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Villa, 2 Bedrooms

Standard Villa, 2 Bedrooms | Private kitchen

Standard Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Villa, 2 Bedrooms

Superior Villa, 2 Bedrooms | Private kitchen

Superior Villa, 2 Bedrooms

8.8 out of 10
Excellent
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

View all photos for Deluxe Villa, 2 Bedrooms

Deluxe Villa, 2 Bedrooms | Living area

Deluxe Villa, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Patio
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Full-sized fridge/freezer
Flat-screen TV
Separate bedroom
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed and 2 Twin Bunk Beds

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About the area

Melbourne

A family-friendly stay in Melbourne awaits you at BIG4 Crystal Brook Tourist Park. You'll be 22.8 km (14.2 mi) from Melbourne Cricket Ground and 23.1 km (14.3 mi) from Rod Laver Arena. Highlights at this hotel include an outdoor swimming pool, and in-room kitchenettes and free WiFi. .Enjoy the free kids' club, kids' swimming pool and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a snack bar/deli and laundry facilities. There's also the convenience of free self parking. .Attractions within a 20-minute drive of this 3-property class Doncaster East hotel include University of Melbourne and Monash University.

What's nearby

  • Currawong Bush Park - 5 min walk - 0.5 km
  • Long Leaf Box Hill Reserve - 2 min drive - 2.3 km
  • Tindals Wildflower Reserve - 2 min drive - 2.3 km
  • Naughton Avenue Reserve - 3 min drive - 3.4 km
  • Warrandyte State Park - 4 min drive - 3.8 km

Getting around

  • Nunawading Station - 8 min drive
  • Southern Cross Station - 23 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪Montsalvat - ‬9 min drive
  • ‪Beasley's Tea House - ‬2 min walk
  • ‪Down The Rabbit Hole - ‬2 min drive
  • Indulgence Cafe
  • ‪Michel's Patisserie - ‬20 min walk

About this property

BIG4 Crystal Brook Tourist Park

Suburban hotel in Melbourne with free parking
There's a snack bar/deli on site. WiFi is free in public spaces. BIG4 Crystal Brook Tourist Park offers its guests an outdoor pool and a children's pool. A library, a terrace, and a complimentary children's club are also featured at the family-friendly BIG4 Crystal Brook Tourist Park. Free self parking is available.

This 3-star Melbourne hotel is smoke free.

  • 1 floor
  • 28 guestrooms or units
  • 28 buildings
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers for purchase
  • No smoking on site
BIG4 Crystal Brook Tourist Park offers 28 accommodations with DVD players and a hairdryer. Rooms open to patios. This accommodation offers separate sitting areas. Accommodation at this 3-star hotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with digital channels. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a weekly basis and change of towels can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Snack bar/deli

Things to do

  • Arcade/game room
  • Basketball
  • Bicycle rentals
  • Children's pool
  • Free children's club
  • Hiking/biking trails
  • Library
  • Outdoor pool
  • Playground
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • In a regional park
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 floor
  • 28 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board
  • Living room
  • Separate sitting area

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1 per cent for credit card payments
The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are available for AUD 10.0 per stay.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.0 per stay
  • Credit card charges are subject to a surcharge of 1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Crystal Brook Tourist Park
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Hotel Doncaster East
Crystal Brook Tourist Park Hotel
Crystal Brook Tourist Park Doncaster East
Crystal Brook Tourist Park Hotel Doncaster East

Frequently asked questions

What is the cancellation policy at BIG4 Crystal Brook Tourist Park?

BIG4 Crystal Brook Tourist Park offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at BIG4 Crystal Brook Tourist Park?

Yep, BIG4 Crystal Brook Tourist Park has a free self car park.

Does BIG4 Crystal Brook Tourist Park have a pool?

BIG4 Crystal Brook Tourist Park has an outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is BIG4 Crystal Brook Tourist Park family-friendly?

You bet! With amenities such as a free children's club, a children's pool and a playground, it's no surprise that BIG4 Crystal Brook Tourist Park is a hit with families.

Is there a free airport shuttle available at BIG4 Crystal Brook Tourist Park?

No, BIG4 Crystal Brook Tourist Park does not offer an airport shuttle service.

What time are check-in & check-out at BIG4 Crystal Brook Tourist Park?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at BIG4 Crystal Brook Tourist Park?

No, only service animals are allowed.

BIG4 Crystal Brook Tourist Park Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 97 out of 184 reviews
Rating 8 - Good. 65 out of 184 reviews
Rating 6 - Okay. 17 out of 184 reviews
Rating 4 - Poor. 4 out of 184 reviews
Rating 2 - Terrible. 1 out of 184 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
nice and clean ,quite., excellent staff
Stayed 4 nights in Dec 2025

6/10 Okay

Kris

Travelled with family and small children
Liked: Cleanliness
Great little caravan park Beautiful atmosphere with the surrounding eucalypt forest Aging facilities in the cabins, beds due for replacing a long time ago
Stayed 8 nights in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good and nice and friendly
Stayed 2 nights in Dec 2025

6/10 Okay

Ruth

Disliked: Amenities, property conditions & facilities
Room was clean but in average condition. Toilet water running at times and tricky to stop TV in living pretty old and lacked functionality- not many channels avail and poor reception TV in bedroom - unable to turn it on. No remote WiFi - difficult to connect and unusable due to poor performance So amenities no really as advertised Heating worked well and room clean.
Stayed 3 nights in Nov 2025

8/10 Good

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The place was spotless, staff was wonderful, nice atmosphere
Stayed 7 nights in Nov 2025

8/10 Good

Kat

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful. Cabins were clean and tidy. Wonderful family spot.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrea

Easy fuss free check in check out. Nice leafy park and surrounds.
Stayed 2 nights in Oct 2025

2/10 Terrible

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2025

10/10 Excellent

mrs maria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was the perfect spot for us
Stayed 7 nights in Aug 2025

10/10 Excellent

Moris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely spot

This place is Really great to stay with family. Kids enjoy the wildlife around it. Spacious for family of 7. Only 30 minutes from Melbourne. Would definitely stay again
Stayed 5 nights in Jul 2025

8/10 Good

Kenneth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Merran

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A quiet and spacious place to rest after a hectic few days elsewhere.
Stayed 2 nights in May 2025

8/10 Good

Gary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and fruebdly
Stayed 5 nights in Mar 2025

8/10 Good

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice area and the cabin was clean and well equipped.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jane

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just perfect for meeting up with other members of my family
Stayed 2 nights in Mar 2025

10/10 Excellent

kristi

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely park, nice friendly staff and it caters for dogs.
Stayed 2 nights in Mar 2025

8/10 Good

grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious cabin. Great shower, good bed. Wifi was weak with all the people in the park.
Stayed 3 nights in Dec 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place near Melbourne central
Stayed 5 nights in Dec 2024

8/10 Good

Ray

Stayed 4 nights in Feb 2024

10/10 Excellent

Wayne, Moyston

Business traveller, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Always a pleasure to stay at
Stayed 2 nights in May 2024

10/10 Excellent

Wayne, Moyston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well kept and feels like your in the country when your only 30mns to the city centre
Stayed 2 nights in May 2024

8/10 Good

Susi

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean and quiet Good shower The mattress was way too hard
Stayed 2 nights in Feb 2024

6/10 Okay

Sebastian

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2023

8/10 Good

Chris

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
My cabin was very clean and perfect for me and my dog. Walking around the property was easy, and accessible to venture to surrounding walkibg tracks.
Stayed 2 nights in Jul 2023