4.4 out of 5

"Terrific location close to everything. We have stayed there previously and could not recommend high enough. Fantastic value for money. " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Crowne Plaza Melbourne. You'll be 3.4 km (2.1 mi) from Royal Botanic Gardens and 4.7 km (2.9 mi) from Melbourne Cricket Ground. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness centre.

You can enjoy free WiFi, LCD TVs, and coffee/tea makers, featured in all 385 rooms. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include bathrobes and free toiletries. Free newspapers, safes, and hairdryers are also available.

The restaurant, Clarendon St Grill, serves local cuisine and is open for breakfast and dinner. At the hotel's own bar/lounge, you can stop for a drink. A conference centre, a 24-hour business centre, and limo/town car service are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 30-minute drive of this 4.5-star Melbourne Central Business District hotel include St. Kilda Beach and Flemington Racecourse.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$176 per night

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Suite, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Crowne Plaza Melbourne ratings based on 1,059 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crowne Plaza Melbourne

Everyone (734) Couples (239) Business (10) Family (76) Other (2)
5 out of 5
The staff and location were awsome. They were very helpful with all the requested things i asked for.

Posted by on 17 Feb. 2019

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5 out of 5
Fantastic great place would recommend it highly will definitely stay here again

Posted by on 15 Feb. 2019

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4 out of 5
Efficient and pleasant staff at check in. Rooms clean and fresh. A little disappointed at breakfast - had to ask twice for coffee and tea which took a very long time to be brought out.

Posted by on 11 Feb. 2019

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1 out of 5
Room was too small was not very helpful when wanting to upgrade

Posted by on 11 Feb. 2019

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4 out of 5
Lovely place; staff great; breakfast buffet awesome; pool clean; just one thing car parking - expensive and not really walkable from a train station.

Posted by on 30 Jan. 2019

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4 out of 5

Posted by on 28 Jan. 2019

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4 out of 5

Posted by on 27 Jan. 2019

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5 out of 5

Posted by on 26 Jan. 2019

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4 out of 5
/We had a great time. the room was good but the shower water pressure was not the best.

Posted by on 17 Jan. 2019

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5 out of 5

Posted by on 17 Jan. 2019

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Property Features

Crowne Plaza Melbourne offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business centre and a limo/town car service. A library, tour or ticket assistance, and multilingual staff are also featured at the luxury Crowne Plaza Melbourne. For a fee, parking is available. Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 385 guestrooms or units
  • 10 levels
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (26.5 km / 16.5 mi)
  • Train station: Spencer Street Station (1.6 km / 1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Crowne Plaza Melbourne offers 385 forms of air-conditioned accommodation with minibars and a safe. LCD televisions are featured in guestrooms. Fridges and coffee/tea makers are provided. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Premium channels
  • Fridge
  • Coffee maker
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Clarendon St Grill – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Lobby Bar – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time ends at 6:00 AM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Guests should be aware that WiFi is only complimentary for 30 minutes, per day. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 35.00 for adults and AUD 10.00 for children (approximately)
  • Self-parking fee: AUD 17 per night
  • Valet parking fee: AUD 47.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Melbourne Hotel
  • Crowne Plaza Hotel
  • Crowne Plaza Melbourne
  • Crowne Plaza
  • Melbourne Crowne Plaza
  • Crowne Plaza Melbourne Hotel Melbourne

You should know

  • Pool access available from 6:30 AM to 10:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.