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Crowne Plaza Melbourne by IHG

Photo gallery for Crowne Plaza Melbourne by IHG

Exterior
Property amenity
Meeting facility
Breakfast, lunch, dinner served; local and international cuisine
Interior
Luxury
4.5 star property
9.0

Wonderful

Luxury hotel near Melbourne Convention and Exhibition Centre

Located close to Crown Casino and SEA LIFE Melbourne, Crowne Plaza Melbourne by IHG provides a coffee shop/cafe, dry cleaning/laundry services and an outdoor entertainment area. The on-site local and international cuisine restaurant, Ottie's, offers breakfast, lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a 24-hour gym.

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is AU$199
includes taxes & fees
10 May - 11 May

Explore the area

View map
1-5 Spencer Street, Docklands, VIC, 3008
  • Place, Crown Casino
    ‪2 min walk‬
  • Place, Melbourne Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, SEA LIFE Melbourne
    ‪3 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

Standard Room, 1 King Bed, River View (High Floor)

8.8 out of 10
Excellent
(15 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(59 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | View from room

Standard Room, 1 King Bed, Accessible

9.4 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds, River View

View from room

Standard Room, 2 Double Beds, River View

9.4 out of 10
Exceptional
(78 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

Premium bedding, in-room safe, desk, laptop workspace

Standard Room

8.8 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, River View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, River View

8.6 out of 10
Excellent
(19 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Casino View)

9.6 out of 10
Exceptional
(8 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed (High Floor, Casino View)

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (High Floor, Casino View)

9.4 out of 10
Exceptional
(3 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room

View from room

Premium Room

8.6 out of 10
Excellent
(4 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Melbourne

A luxury stay in the heart of Melbourne awaits you at Crowne Plaza Melbourne by IHG. Within a short 5-minute stroll, you'll find Melbourne Convention and Exhibition Centre and Crown Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool and a 24-hour gym. .The restaurant, Ottie's, serves local and international cuisine and is open for breakfast, lunch and dinner. Dive Bar is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the free pool cabanas and pool loungers. 12949 square feet (1203 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include coworking space. Other amenities include free Wi-Fi in public areas and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of valet parking. .Sights within a 10-minute walk of this 4.5-property class Docklands hotel include SEA LIFE Melbourne and DFO South Wharf.

What's nearby

  • Crown Casino - 2 min walk - 0.2 km
  • Melbourne Convention and Exhibition Centre - 2 min walk - 0.2 km
  • SEA LIFE Melbourne - 3 min walk - 0.3 km
  • DFO South Wharf - 7 min walk - 0.6 km
  • Bourke Street Mall - 15 min walk - 1.3 km

Getting around

  • Southern Cross Station - 8 min walk
  • Flagstaff Station - 18 min walk
  • Melbourne Airport (MEL) - 26 min drive

Restaurants

  • ‪Kingpin Bowling - ‬5 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk
  • ‪Jackpot Bar - ‬4 min walk
  • ‪Langlands Restaurant & Bar - ‬4 min walk
  • ‪Zero Gradi - ‬4 min walk

About this property

Crowne Plaza Melbourne by IHG

Crowne Plaza Melbourne by IHG offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 12949 square feet (1203 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Crowne Plaza Melbourne by IHG. Parking is available for a fee.

Smoking is allowed in designated areas at this 4.5-star Melbourne hotel.

  • 1 building
  • 432 guestrooms or units
  • 10 levels
  • Conference rooms
  • 12949 sq ft of conference space
  • 1203 sq. m of conference space
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Crowne Plaza Melbourne by IHG offers 432 accommodations with espresso makers and a safe. Beds feature premium bedding. 55-inch Smart televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (AUD 45 per night); discounts available
  • Secured, covered parking on site (AUD 45 per night)
  • Secured, covered valet parking on site (AUD 80 per night; includes in/out privileges)
  • Limited on-site valet and self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; AUD 40 to 42 for adults and AUD 25 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Dive Bar
  • Ottie's
  • Pow Wow

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • In-room cot
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • Conference centre (12,949 square foot of space)
  • Coworking space

Outdoors

  • Free pool cabanas
  • On a river
  • Outdoor entertainment area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (85 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 40 to 42 for adults and AUD 25 to 25 for children
  • Covered self-parking fee: AUD 45 per night
  • Valet parking fee: AUD 80 per night (in/out privileges)
  • Nearby parking fee: AUD 45 per night (656 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:00 AM to 9:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Crowne Plaza Hotel Melbourne
Crowne Plaza Melbourne
Melbourne Crowne Plaza
Crowne Plaza Melbourne Hotel Melbourne
Crowne Plaza Melbourne Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Melbourne by IHG?

Crowne Plaza Melbourne by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Melbourne by IHG?

As of 3 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Melbourne by IHG on 10 May 2026 start from AU$199, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Melbourne by IHG?

Yep, Crowne Plaza Melbourne by IHG has a secured covered self car park for AUD 45 per night. A self car park is also available, for a fee.

Are there any beaches close to Crowne Plaza Melbourne by IHG?

The closest beach to Crowne Plaza Melbourne by IHG is St Kilda Beach (5.5 km).

Does Crowne Plaza Melbourne by IHG have a pool?

Crowne Plaza Melbourne by IHG has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and on a lounger. The pool is open 6:00 AM to 9:00 PM.

What makes Crowne Plaza Melbourne by IHG a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Melbourne by IHG.

Is Crowne Plaza Melbourne by IHG family-friendly?

You bet! With amenities such as an outdoor pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Melbourne by IHG is a hit with families.

Does Crowne Plaza Melbourne by IHG serve breakfast?

Yep, our travelers can't get enough of the buffet breakfast here! Available on weekdays between 6:30 AM and 10:00 AM and weekends from 7:00 AM to 11:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at Crowne Plaza Melbourne by IHG?

No, Crowne Plaza Melbourne by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Melbourne by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Crowne Plaza Melbourne by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Crowne Plaza Melbourne by IHG?

No, only service animals are allowed.

Crowne Plaza Melbourne by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 622 out of 1002 reviews
Rating 8 - Good. 248 out of 1002 reviews
Rating 6 - Okay. 77 out of 1002 reviews
Rating 4 - Poor. 38 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Maninder

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
No entrance and exit signs as there was roadworks. No communication at all. Also Our room Air con was keep making noise all night.
Stayed 1 night in Apr 2026

10/10 Excellent

Naomi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was good
Stayed 1 night in Apr 2026

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and accommodating. Room was beautiful. Amazing experience
Stayed 1 night in Apr 2026

8/10 Good

Zaki Andrew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good buffet breakfast.
Stayed 3 nights in Apr 2026

10/10 Excellent

Jonathan, Ascot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel with Top Service
Stayed 1 night in Apr 2026

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing and well priced, staff were spectacular and very attentive, facilities and decor wonderful, beds very comfortable Games room for the kids was awesome Location walking distant to trams and lots of restaurants attractions etc Will definitely be staying here again with my family :)
Stayed 3 nights in Apr 2026

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was really friendly and helpful. Great service. There was nothing I really did not like.
Stayed 3 nights in Mar 2026

10/10 Excellent

Stephanie

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Experience was brilliant 2nd time visiting and will come back
Stayed 2 nights in Mar 2026

10/10 Excellent

Tozen

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Location is good.
Stayed 1 night in Mar 2026

10/10 Excellent

Felicity

Stayed 2 nights in Mar 2026

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and modern well equipped rooms
Stayed 2 nights in Mar 2026

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities
Great location and staff - fantastic
Stayed 4 nights in Mar 2026

8/10 Good

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Mar 2026

8/10 Good

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, very comfy bed and pillows. Great location for our 1 night stay. Staff pleasant. Easy to check in/out.
Stayed 1 night in Feb 2026

8/10 Good

kelly

Stayed 1 night in Feb 2026

10/10 Excellent

Graham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
On arrival staff at reception were so polite & helpful. Great vibe right from the get-go!! Very clean & smells amazing. The buffet breakfast was just wonderful & fresh. Can`t wait to come back & stay again. Did I mention how good the location is!!
Stayed 1 night in Feb 2026

10/10 Excellent

Lisa-Maree

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Staff lovely great location
Stayed 5 nights in Jan 2026

10/10 Excellent

Andromeda

Stayed 1 night in Jan 2026

10/10 Excellent

roberto

Liked: Cleanliness, staff & service, amenities
perfect location for the AO
Stayed 2 nights in Jan 2026

10/10 Excellent

Stephanie

Stayed 4 nights in Jan 2026

8/10 Good

Paul

Stayed 1 night in Jan 2026

10/10 Excellent

Anna

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
First time at this hotel & couldn’t fault it. Amazing room with an amazing view, great location, beautiful & helpful staff, great food & great pool. Booked for one night but extended to two. Will definitely be back - thank you!
Stayed 1 night in Jan 2026

8/10 Good

Ashley

Travelled with family
Nice room good breakfast
Stayed 1 night in Jan 2026

6/10 Okay

Sasha

Liked: Cleanliness, amenities, property conditions & facilities
When we booked our room in advance I asked for a room with a view as it was my partners birthday. I was guaranteed a room with a view. Upon arrival and post checking in we entered our room. The curtains were opened and disappointingly our view was a grey cemented wall, extremely disappointed with this. Breakfast was amazing and the bed was extremely comfortable.
Stayed 1 night in Jan 2026