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Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre

Photo gallery for Pan Pacific Melbourne

Property amenity
Pacific Club Room (Pacific Club Access) | City view
Two Bedroom City Skyline Suite
Reception
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Laundry
The current price is AU$280
includes taxes & fees
5 Sept - 6 Sept

Explore the area

View map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • Crown Casino
    ‪7 min walk‬
  • Melbourne Central
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room

Two Bedroom Bay View Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • 2 bedrooms
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.8 out of 10
Exceptional
(18 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.4 out of 10
Exceptional
(78 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View

Premier King Room with City View

9.4 out of 10
Exceptional
(33 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area

Yarra Suite (Pacific Club Access)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • 85 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 68 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

Pan Pacific Melbourne places you in the centre of Melbourne, connected to the convention centre and within a short 5-minute stroll of Melbourne Convention and Exhibition Centre and DFO South Wharf. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Dock 37 Bar and Kitchen, is open for breakfast and dinner. Dock 37 Bar and Kitchen is the hotel's own bar, serving drinks along with light fare. 4844 square feet (450 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class South Wharf hotel include Crown Casino and SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 km
  • Crown Casino - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 10 min walk - 0.9 km
  • Queen Victoria Market - 3 min drive - 2.3 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪Oporto - ‬1 min walk
  • ‪The Boatbuilders Yard - ‬5 min walk
  • ‪Espresso Room - ‬1 min walk
  • ‪BangPop - ‬2 min walk
  • ‪Cafe Orr - ‬1 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre
Pan Pacific Melbourne offers its guests a 24-hour fitness centre and in-room fitness. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pan Pacific Melbourne. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 15 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pan Pacific Melbourne offers 396 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 50 per day)
  • Secured, covered valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 48 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Streaming fitness classes
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 180.0 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 48 for adults and from AUD 24 for children
  • Covered self-parking fee: AUD 50 per day
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

What is the cancellation policy at Pan Pacific Melbourne?

Pan Pacific Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific Melbourne?

As of 3 Sept 2025, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 5 Sept 2025 start from AU$280.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Pacific Melbourne?

Yep, Pan Pacific Melbourne has a secured covered self car park for AUD 50 per day.

Are there any beaches close to Pan Pacific Melbourne?

The closest beach to Pan Pacific Melbourne is St Kilda Beach (5.4 km).

What makes Pan Pacific Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pan Pacific Melbourne.

Is Pan Pacific Melbourne family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as highchairs in the guestrooms, it's no surprise that Pan Pacific Melbourne is a hit with families.

Are there hot tubs in the rooms at Pan Pacific Melbourne?

No, but there are deep-soaking baths in the guestrooms.

Does Pan Pacific Melbourne serve breakfast?

You bet, buffet breakfast is served weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.

Is there a free airport shuttle available at Pan Pacific Melbourne?

No, Pan Pacific Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Pan Pacific Melbourne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Pan Pacific Melbourne?

No, only service animals are allowed.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 716 out of 1001 reviews
Rating 8 - Good. 183 out of 1001 reviews
Rating 6 - Okay. 68 out of 1001 reviews
Rating 4 - Poor. 23 out of 1001 reviews
Rating 2 - Terrible. 11 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great work
Stayed 1 night in Aug 2025

2/10 Terrible

Craig, Medowie

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
The Pan Pacific charges as a 6 star with 2 star service. It relies on the adjoining Convention Centre for occupancy - restaurant closed on Sunday, presumably as there were no conference attendees. The Level 4 lounge is seldom open,understaffed and underserviced. Food of a poor standard generally. The Pan Pacific does not compare to the likes of Sydney's Fullerton, Swiss, Sofitel and ensures that I will never attend the Melbourne Conference Centre again. This is the first accomadation review I've ever contibuted because the Pan Pacific is the worst 4,5,6 star I've ever occupied.
Stayed 3 nights in Jun 2025

10/10 Excellent

Glenn, Leeton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Just love the location and friendly staff
Stayed 4 nights in Jun 2025

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly from the moment we pulled up to valet parking through to check out. Buffet breakfast each day was delicious, staff even came over to offer barista made coffees and teas. There was something to eat for everyone. Our Family Room was on the 12th floor with views across the city and part of the Yarra. Room was clean and tidy. We can’t wait to come stay again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Phumeza

Stayed 1 night in May 2025

10/10 Excellent

Wilma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay for shopping and the exhibition centre Lovely breakfast Lots of nice bars and restaurants nearby and the service was great
Stayed 1 night in May 2025

10/10 Excellent

Kristie, Hughesdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Michelle

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The pillows were very soft which made it uncomfortable to sleep. Rest of the stay was delightful
Stayed 3 nights in May 2025

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Xiao Y

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We booked this property for our conference trip. It is just located next to the Convention Exhibition Centre. This is the best experience.
Stayed 2 nights in May 2025

8/10 Good

Natalee

Travelled with partner
Liked: Cleanliness
This property was dated, rooms need a revamp. Basic amenities, bed was comfy but pillows were awful. Situated in a great location, DFO close by with many dining options. I expected more for the price of this hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel.
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back

Clean, great location. Friendly staff, great breakfast. Club rooms are worth it if you have the time to use the facilities.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Nash

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are going for the convention centre, it really us the top pick. Very friendly staff and an amazing service.
Stayed 3 nights in May 2025

10/10 Excellent

Peter

Stayed 1 night in May 2025

10/10 Excellent

Sam

Stayed 2 nights in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Stunning interior! Amazing views and so convenient when attending conference next door!
Stayed 1 night in May 2025

2/10 Terrible

T

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT CHOOSE THEM!! This location is far from everything, and the customer service was a nightmare. This Hotel declined to offer any form of assistance. Very disappointed and frustrated!! There are too many better hotels in Melbourne CBD.
Stayed 1 night in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay if hanging around docklands. Its above DFO south wharf for shopping, has a taxi ring out front. Parking is either valet or in DFO parking with a voucher. Its walkablr to crown for food, yet also has a restaurant. And easy enough to walk into cbd or to either stadium if you're reasonably fit. Overall, my favourite place to stay in Melbourne.
Stayed 1 night in Apr 2025

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Amro

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the MCEC and the DFO. Was extremely convenient for last minute shopping and in CASs I had forgotten to get something with me for the stay in Melbourne. Multiple 7/11s around and close to Southern Cross station. An absolutely phenomenal and friendly staff welcome you and very helpful with room services. Also free tips and services for better sleep was provided which was so cool and convenient! 10/10 would recommend!
Stayed 4 nights in Apr 2025

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service, amenities
Godmodnlocation, room was spacious and did look clean at glance although after pulling back the bedspread noticed a broken off false red fingernail that were assuming was left from the previous guest that was noticed after moving the dooner cover there was also a thick hair on each of the bathroom towels
Stayed 1 night in Apr 2025