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Pan Pacific Melbourne

5.0 star property
Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre

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Photo gallery for Pan Pacific Melbourne

Exterior
Executive lounge
Exterior detail
Panoramic Suite (Pacific Club Access)
Property amenity

Reviews

9.2

Wonderful

Popular amenities

  • Restaurant
  • Bar
    BarBar
  • Air conditioning
    Air conditioningAir conditioning
  • Breakfast available
    Breakfast availableBreakfast available
  • Room service
    Room serviceRoom service
  • Free WiFi
    Free WiFiFree WiFi

Check-in time

3:00 PM

Check-out time

11:00 AM

Explore the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Popular LocationMelbourne Convention and Exhibition Centre1 min walk
  • Popular LocationCrown Casino8 min walk
  • Popular LocationMarvel Stadium14 min walk
  • AirportMelbourne, VIC (MEL-Tullamarine)21 min drive

Room options

View all photos for Two Bedroom Bay View Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom Bay View Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Two Bedroom City Skyline Suite

55-inch LCD TV with digital channels, TV, pay films

Two Bedroom City Skyline Suite

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchenette
Mini-fridge
Dining table
Dishwasher
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premium bedding, minibar, in-room safe, desk

Premier King Room with City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
Premium bedding
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
LCD TV
Pillow menu
Blackout curtains
Premium bedding
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Pacific Club Room (Pacific Club Access)

Premium bedding, minibar, in-room safe, desk

Pacific Club Room (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
Dining table
LCD TV
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Mini-fridge
LCD TV
Pillow menu
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About the area

Melbourne

Pan Pacific Melbourne places you in the centre of Melbourne, connected to the convention centre and within a short 5-minute stroll of Melbourne Convention and Exhibition Centre and DFO South Wharf. Highlights at this luxury hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Dock 37 Bar and Kitchen, is open for breakfast and dinner. Dock 37 Bar and Kitchen is the hotel's own bar, serving drinks along with light fare. 4844 square feet (450 square metres) of event facilities include 8 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre and limo/town car service. Additionally, you'll find free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. Buffet breakfast is available daily. There's also the convenience of valet parking. .Places within a 15-minute walk of this 5-property class South Wharf hotel include Crown Casino and SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino - 8 min walk
  • Marvel Stadium - 14 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Spencer Street Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪BangPop - ‬3 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention centre, steps from Melbourne Convention and Exhibition Centre
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 8 meeting rooms, and limo/town car service.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pan Pacific Melbourne. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 396 guestrooms or units
  • 15 levels
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 2009
  • Deli
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Pan Pacific Melbourne offers 396 accommodations with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 35 per day)
  • Secured, covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available for a fee: AUD 46 for adults and AUD 23 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • Ballroom
  • Building
  • Built in 2009
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 per cent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.00 per night.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 46 for adults and from AUD 23 for children
  • Covered self-parking fee: AUD 35 per day
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.00 per night
  • Credit card charges are subject to a surcharge of 1.25 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Frequently asked questions

What is the cancellation policy at Pan Pacific Melbourne?

Pan Pacific Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Pan Pacific Melbourne?

As of 27 July 2024, prices found for a 1-night stay for 2 adults at Pan Pacific Melbourne on 14 Aug 2024 start from AU$302.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Pan Pacific Melbourne?

Yep, Pan Pacific Melbourne has a secured covered self car park for AUD 35 per day.

Are there any beaches close to Pan Pacific Melbourne?

The closest beach to Pan Pacific Melbourne is St Kilda Beach (5.4 km).

What makes Pan Pacific Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as deep-soaking baths and premium bedding in the guestrooms, help set the scene for a romantic weekend at Pan Pacific Melbourne.

Is Pan Pacific Melbourne family-friendly?

You bet! With amenities such as babysitting services and a corner/local shop, as well as highchairs in the guestrooms, it's no surprise that Pan Pacific Melbourne is a hit with families.

Are there hot tubs in the rooms at Pan Pacific Melbourne?

No, but there are deep-soaking baths in the guestrooms.

Does Pan Pacific Melbourne serve breakfast?

You bet, buffet breakfast is served daily.

Is there a free airport shuttle available at Pan Pacific Melbourne?

No, Pan Pacific Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Pan Pacific Melbourne?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Pan Pacific Melbourne?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Pan Pacific Melbourne?

No, only service animals are allowed.

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1001 reviews" "
Rating 8 - Good. 190 out of 1001 reviews" "
Rating 6 - Okay. 66 out of 1001 reviews" "
Rating 4 - Poor. 20 out of 1001 reviews" "
Rating 2 - Terrible. 8 out of 1001 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. So easy to get to, theres a taxi ring outside, the dfo is right next to it, so shops galore. There is a restaurant inside the hotel with amaxing food. Overall best stay ive had in Melbourne. Crown is a 5 minute walk away too which was convenient
Stayed 1 night in Jul 2024

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing on all levels in every way. Apart from the guy that run the front desk at breakfast he was rude and bluntly lied continuously in front of many guests.
Stayed 1 night in Jul 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff helpful, rooms clean, parking valet and close to everything
Stayed 1 night in Jul 2024

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Loved the upgrade option as I had the best view. Great location, I’ll be back 😊
Stayed 1 night in Jun 2024

10/10 Excellent

craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location and the view from the room was magnificent
Stayed 1 night in Jun 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Glenn, Leeton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location was great. Overall, the staff were amazing, but the staff at Dock 37 were rather rude.
Stayed 3 nights in Jun 2024

10/10 Excellent

Yalda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel with impeccable customer service. All the staff went over and beyond to assist. All with a smile. The room overlooked the gorgeous river and city lights which was amazing and the atmosphere was fantastic. A short walk to the city centre as well. Thank you for a wonderful stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Andrew

Liked: Property conditions & facilities
More milk
Stayed 2 nights in May 2024

8/10 Good

Bob, Bairnsdale

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
If there for a something in Melbourne Convention centre then it's a must
Stayed 2 nights in May 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have checked through my bookings but cannot locate this particular booking. A mix-up has occurred somewhere in the process. Unfortunately, I've been charged $302 for not attending!
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Stayed 1 night in Apr 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and good views
Stayed 1 night in Apr 2024

8/10 Good

Liu

Liked: Cleanliness
A little bit old
Stayed 3 nights in Apr 2024

10/10 Excellent

Rachael

Stayed 1 night in Apr 2024

8/10 Good

Gregory

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff were very accommodating.
Stayed 2 nights in Apr 2024

10/10 Excellent

Catherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, excellent location within walking distance to shopping, transport, dining and many other options. Excellent room facilities, would highly recommend ♥️
Stayed 7 nights in Apr 2024

10/10 Excellent

Cathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and facilities, easy parking and a fabulous room and amazing buffet breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Elie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pan Pacific is central and convenient, within walking distance to shops and restaurants.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TOP SPOT
Great service close to CBD and many restaurants. Walked to the convention center 1 min and will be booking this hotel again.
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

10/10 Excellent

Dale

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Xuefeng

Travelled with family
Liked: Cleanliness, staff & service
Super comfortable bed. Block out blind is amazing. DFO just downstairs and lots of food places.
Stayed 3 nights in Apr 2024

6/10 Okay

Phil

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel location is perfect for seeing the attractions. Missing coffee in room is an issue.
Stayed 3 nights in Apr 2024