4.7 out of 5

"Position of hotel was near the theatre we were attending. 38th floor was good, no traffic noise. " More

By a verified traveller on Wed 22 Aug 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Sofitel Melbourne On Collins. You'll be 0.7 km (0.5 mi) from Federation Square and 1.6 km (1 mi) from Melbourne Cricket Ground. Highlights at this romantic hotel include a restaurant, a bar/lounge, and a conference centre.

All 363 rooms feature LED TVs with cable channels, and you can enjoy iPod docks, WiFi, and wired Internet. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and slippers. Coffee/tea makers, pillow menus, and in-room massages are also available.

The restaurant, No35, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Atrium Bar on 35 is the hotel's own bar, serving drinks along with light fare. 5382 square feet (500 square metres) of event facilities include conference rooms, and other business amenities include a 24-hour business centre. Other amenities include free WiFi in public areas, a fitness centre, and a coffee shop/café. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 10-minute drive of this 5-star Melbourne Central Business District hotel include Hisense Arena and Rod Laver Arena.

Classic King Room (City View)

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$256 per night

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury King Room (City View) - Club Sofitel Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room (Bay View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Luxury King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Melbourne On Collins ratings based on 1,014 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Melbourne On Collins

Everyone (529) Couples (407) Business (6) Family (72)
5 out of 5
Stylish place. Wonderful and friendly reception staff

Posted by on 15 Feb. 2019

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Comment from Hotel Management

17 Feb. 2019 by dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
Stay was fabulous filled with terrific service and amazing services! Loved every second

Posted by on 11 Feb. 2019

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Comment from Hotel Management

11 Feb. 2019 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
Stunningly presented hotel, helpful and friendly staff with amazing views of the city. Stayed 1 night, 3 people in a room for an 80th birthday. Club Sofitel access, canapés and drinks included in room rate as well as breakfast. Extremely enjoyable experience and the birthday surprise was truly appreciated.

Posted by on 7 Jan. 2019

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Comment from Hotel Management

13 Jan. 2019 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

3 out of 5
Rooms are tired and bathrooms dated, bed comfortable and views were incredible

Posted by on 5 Jan. 2019

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Comment from Hotel Management

8 Jan. 2019 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. . We are looking to update our hotel rooms within the next 12 months including bathrooms. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

4 out of 5

Posted by on 26 Dec. 2018

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Comment from Hotel Management

26 Dec. 2018 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
Fantastic and attentive service. Made to feel special and very welcomed. Brian at reception was great and made our stay special. Offered us some upgrade options. Was celebrating a birthday and complimentary wine and cheese was delivered to our room. Outstanding views, clean and up to date room with super comfortable bed. Will be back every year to celebrate!!

Posted by on 19 Dec. 2018

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Comment from Hotel Management

20 Dec. 2018 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. I will share your kind words with Brian.We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
Excellent location. Good value for money. I would stay there again

Posted by on 2 Dec. 2018

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Comment from Hotel Management

2 Dec. 2018 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

3 out of 5
Expected more for the price. Tired room. Lovely staff however & level 35 bar is very nice.

Posted by , from South Australia on 25 Nov. 2018

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Comment from Hotel Management

27 Nov. 2018 by Dagmara

Thank you for your review on Wotif.com, I was pleased to read you enjoyed your stay with us. With regards to our guest rooms interiors being outdated, we are working with a renowned designer to develop a concept room and are negotiating with the owners of the hotel to commence a rooms refurbishment in the not too distant future. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
Location was excellent. Room clean and comfortable.Staff very friendly. Price slightly expensive. Overall had a lovely stay.

Posted by , from Australia on 27 Oct. 2018

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Comment from Hotel Management

28 Oct. 2018 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

4 out of 5

Posted by on 22 Oct. 2018

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Comment from Hotel Management

22 Oct. 2018 by Dagmara

Thank you for your review on Wotif.com, I was delighted to read you enjoyed your stay with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

About the Sofitel Melbourne On Collins

Location 25 Collins Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference centres. A fitness centre, tour or ticket assistance, and multilingual staff are also featured at the luxury Sofitel Melbourne On Collins. For a fee, parking is available. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 18 levels
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Built in 1982
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.4 km / 15.2 mi)
  • Train station: Flinders Street Station (0.9 km / 0.6 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Melbourne On Collins offers 363 forms of air-conditioned accommodation with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, a complimentary bathrobe, complimentary slippers and designer toiletries. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

No35 – This restaurant specialises in Modern European cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Atrium Bar on 35 – This bar only serves light fare. Guests can enjoy drinks at the bar. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after midnight, please contact the property in advance using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 45 for adults and AUD 25 for children (approximately)
  • Fee for in-room wireless Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: AUD 29.50 per 24-hour period (rates may vary)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 80.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sofitel Melbourne Collins Hotel
  • Sofitel Collins Hotel
  • Sofitel Melbourne Collins
  • Sofitel Collins
  • Melbourne Sofitel
  • Sofitel Melbourne On Collins Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.