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4.5 out of 5

"We had a wonderful stay. The staff were very helpful and polite. The hotel is beautiful and luxurious. Will definitely stay there again. " More

By a verified traveller on Thu 04 Jan 2024

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Hotel Description

Sofitel Melbourne On Collins puts you in the heart of Melbourne, connected to a shopping center and within a 20-minute stroll of Fed Square and Melbourne Central. Highlights at this eco-certified hotel include a restaurant, a bar/lounge, and a conference center.

The restaurant, No35, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Atrium Bar on 35 is the hotel's own bar, serving drinks along with light fare. 5382 square feet (500 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this Melbourne Central Business District hotel include Rod Laver Arena and Melbourne Cricket Ground.

Discover Melbourne at the Sofitel on Collins 

With absolute grace and elegance, the Sofitel Melbourne places you in the beating heart of this culturally rich city. It’s the perfect base for exploring beautiful galleries, breath-taking botanical gardens, aromatic coffee and all its bars.  

When you check in at Sofitel on Collins Melbourne, that rich welcome enchants you. Snuggle on the bank by the indoor fire pit, kick off your shoes and take in the fantastic skyline below you. Over at famous restaurant – no. 35, delicious European cuisine and incredible high tea are treats that talk to the heart. Come evening, take a seat at Atrium Bar for a refreshing cocktail or ice-cold beer framed by more of those stunning views and exceptional service.  

In your classic, luxury or superior room or club suite, the opulent touches just keep coming: bathrobes, slippers, pillowtop beds, sumptuous bedding. To find the best Sofitel Melbourne deals on Collins, the city’s most iconic street, enter your travel dates and hit search. Book with Wotif for the silver lining on an amazing getaway.  

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$318* Per night/room 27 Mar. - 28 Mar.

Junior Suite, 1 King Bed, Bay View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds, City View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Luxury Room, 1 King Bed, Business Lounge Access, City View (Club Sofitel Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Park View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Melbourne On Collins ratings based on 332 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Melbourne On Collins

Everyone (245) Couples (59) Business (3) Family (19)
4 out of 5

Posted by on 1 Mar. 2024

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Comment from Hotel Management

3 Mar. 2024 by Dagmara

Dear Josie,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
.

Posted by on 18 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Dagmara

Dear Bianca,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
We had a wonderful stay. The staff were very helpful and polite. The hotel is beautiful and luxurious. Will definitely stay there again.

Posted by on 4 Jan. 2024

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Comment from Hotel Management

8 Jan. 2024 by Dagmara

Dear Tania,Thank you for your review on Google.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
Absolutely amazing stay for the foo fighters concert. The room was everything we wanted. Extra effort and services and the thoughtful welcome chocolates we received on check in. Everything was in immaculate condition, in room services were plentiful and thoughtful. Can’t wait to come back. Thankyou

Posted by on 8 Dec. 2023

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Comment from Hotel Management

11 Dec. 2023 by Dagmara

Dear Emma- Leigh,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
Spacious room with good views and close to transport.

Posted by on 28 Nov. 2023

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Comment from Hotel Management

28 Nov. 2023 by Dagmara

Dear John,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5

Posted by on 12 Oct. 2023

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Comment from Hotel Management

1 Nov. 2023 by Dagmara

Dear Allyvia,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

4 out of 5
the wait for breakfast was too long

Posted by on 24 Sep. 2023

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Comment from Hotel Management

1 Oct. 2023 by Dagmara

Dear Rhys,Thank you very much for providing us with your such valuable after your stay with us.Your constructive comments are appreciated and well taken. We apologise that these issues kept you from having a flawless visit and will work on them with our team here. We do hope to have you back in the not too distant future. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

4 out of 5
Best not to keep people waiting unattended for breakfast, otherwise a solid performance

Posted by , from Northbridge on 3 Sep. 2023

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Comment from Hotel Management

3 Sep. 2023 by Dagmara

Dear Adrian,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
Its a bit tired, Needs a BIG upgrade

Posted by on 6 Jul. 2023

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Comment from Hotel Management

9 Jul. 2023 by Dagmara

Dear Brian,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5

Posted by on 6 Jul. 2023

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Comment from Hotel Management

27 Jul. 2023 by Dagmara

Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

About the Sofitel Melbourne On Collins

Location 25 Collins Street, Melbourne, VIC 3000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the eco-certified Sofitel Melbourne On Collins. Parking is available for a fee. This Melbourne hotel is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 18 levels
  • Meeting rooms
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 1982
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Melbourne On Collins offers 363 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages, hypo-allergenic bedding, and change of towels can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 110.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Children stay free
  • Parking height restrictions apply
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Grey water recycling system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property does not follow a brand or regulatory agency's sanitisation guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 50 for adults and AUD 25 for children
  • Valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 110.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Sofitel
  • Sofitel Collins
  • Sofitel Collins Hotel
  • Sofitel Collins Hotel Melbourne
  • Sofitel Collins Melbourne
  • Sofitel Melbourne
  • Sofitel Melbourne Collins
  • Sofitel Melbourne Collins Hotel
  • Sofitel Melbourne On Collins Hotel Melbourne
  • Sofitel Melbourne On Collins Hotel
  • Sofitel Melbourne On Collins Melbourne
  • Sofitel Melbourne On Collins Hotel Melbourne

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

  • Green Globe
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.