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 Melbourne •1 Room
 Melbourne • 1 Room
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Sofitel Melbourne On Collins

5-star property
25 Collins Street, Melbourne, VIC 1800 796 370
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4.5 out of 5
Excellent!
See all 344 wotif Reviews

"Great stay. It’s always a pleasure to stay at the Sofitel. It is the hotel of choice for me. Thankyou for a great Aussie Open experience. " More

By a verified traveller on Sun 22 Jan 2023

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Hotel Description

Sofitel Melbourne On Collins puts you in the heart of Melbourne, connected to a shopping center and within a 20-minute stroll of Fed Square and Melbourne Central. Highlights at this luxury hotel include a restaurant, a bar/lounge, and a conference center.

The restaurant, No35, serves Modern European cuisine and is open for breakfast, lunch, and dinner. Atrium Bar on 35 is the hotel's own bar, serving drinks along with light fare. 5382 square feet (500 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a gym, and a coffee shop/cafe. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Sights within a 20-minute walk of this 5-star Melbourne Central Business District hotel include Rod Laver Arena and Melbourne Cricket Ground.

Discover Melbourne at the Sofitel on Collins 

With absolute grace and elegance, the Sofitel Melbourne places you in the beating heart of this culturally rich city. It’s the perfect base for exploring beautiful galleries, breath-taking botanical gardens, aromatic coffee and all its bars.  

When you check in at Sofitel on Collins Melbourne, that rich welcome enchants you. Snuggle on the bank by the indoor fire pit, kick off your shoes and take in the fantastic skyline below you. Over at famous restaurant – no. 35, delicious European cuisine and incredible high tea are treats that talk to the heart. Come evening, take a seat at Atrium Bar for a refreshing cocktail or ice-cold beer framed by more of those stunning views and exceptional service.  

In your classic, luxury or superior room or club suite, the opulent touches just keep coming: bathrobes, slippers, pillowtop beds, sumptuous bedding. To find the best Sofitel Melbourne deals on Collins, the city’s most iconic street, enter your travel dates and hit search. Book with Wotif for the silver lining on an amazing getaway.  

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$332* Per night/room 21 Feb. - 22 Feb.

Junior Suite, 1 King Bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Luxury Room, 1 King Bed, Business Lounge Access, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sofitel Melbourne On Collins ratings based on 344 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Sofitel Melbourne On Collins

Everyone (264) Couples (53) Business (4) Family (19)
5 out of 5
Great stay. It’s always a pleasure to stay at the Sofitel. It is the hotel of choice for me. Thankyou for a great Aussie Open experience.

Posted by on 22 Jan. 2023

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Comment from Hotel Management

22 Jan. 2023 by Dagmara

Dear Carmen,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

3 out of 5
Check in staff could barely speak English and I could not understand what she was saying and had to ask a couple of times for her to repeat it. Bathroom was disappointing. Bathtub with shower was tiny and most disappointing was the standard of towel which was almost threadbare. I would have expected more to be honest. Having said that it was very clean and the turn down service was lovely.

Posted by on 17 Dec. 2022

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Comment from Hotel Management

18 Dec. 2022 by Dagmara

Dear Melanie,Thank you so much for taking the time to review your stay and share your valuable feedback.I read through your comments and I do genuinely appreciate you sharing such considerate and constructive feedback as it allows me to review in detail and with particular team where we did well and also the areas that have fallen short.I am so delighted to know that you have enjoyed your stay in general, in particular the cleanliness of your room, and the turn down service.We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

3 out of 5
Room service food quality and serving size only average for a 5 star hotel. Cafe and restaurant close very early. Very quiet. No entertainment.

Posted by on 20 Oct. 2022

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Comment from Hotel Management

21 Oct. 2022 by Dagmara

Thank you very much for providing us with such detailed feedback after your stay with us. Your constructive comments are appreciated and well taken. We apologise that these issues kept you from having a flawless visit and will work on them with our team here. We do hope to have you back in the not too distant future..Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
All beautiful

Posted by on 16 Oct. 2022

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Comment from Hotel Management

16 Oct. 2022 by Dagmara

Dear Evelyn,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

3 out of 5

Posted by on 8 Sep. 2022

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5 out of 5
Love the Club

Posted by on 27 Aug. 2022

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Comment from Hotel Management

29 Aug. 2022 by Dagmara

Dear Steve,Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda,Executive Secretary to General Manager

5 out of 5
was great

Posted by on 18 Jul. 2022

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Comment from Hotel Management

19 Jul. 2022 by Dagmara

Dear Omar, Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
I loved everything about my stay!! Thanks!!

Posted by on 24 Jun. 2022

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Comment from Hotel Management

7 Jul. 2022 by Dagmara

Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

5 out of 5
Tesla Charger not working

Posted by on 23 Jun. 2022

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Comment from Hotel Management

7 Jul. 2022 by Dagmara

Dear Simon, Thank you for your review on Wotif.com, I was pleased to read you enjoyed your visit with us. We look forward to your next visit to Sofitel Melbourne On Collins. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

3 out of 5
Getting a bit tired looking, not worth $490 for 1 night and they double charged us for the room, took 4 days to get money back. Best bit was buffet breakfast

Posted by on 16 Jun. 2022

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Comment from Hotel Management

21 Jun. 2022 by Dagmara

Thank you for your review on Wotif.com and thank you very much for your feedback. I am sorry to hear that the hotel is looking tired and that you were double charged. I am pleased however that you enjoyed our buffet breakfast. We hope to see you again. Kind regards, Dagmara Bieda, Executive Secretary to General Manager

About the Sofitel Melbourne On Collins

Location 25 Collins Street, Melbourne, VIC 3000

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Sofitel Melbourne On Collins. Parking is available for a fee. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 363 guestrooms or units
  • 18 levels
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Built in 1982
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.1 km / 1.3 mi)
  • Metro station: Parliament Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sofitel Melbourne On Collins offers 363 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 40-inch LED televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and hair dryers. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

No35 - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Atrium Bar on 35 - This bar serves light fare only. Guests can enjoy drinks at the bar. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Sofitel Melbourne On Collins

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Children stay free
  • Parking height restrictions apply
  • Service animals not allowed
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free: Maximum age 11
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 45 for adults and AUD 25 for children (approximately)
  • Valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80.0 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne Sofitel
  • Sofitel Collins
  • Sofitel Collins Hotel
  • Sofitel Collins Hotel Melbourne
  • Sofitel Collins Melbourne
  • Sofitel Melbourne
  • Sofitel Melbourne Collins
  • Sofitel Melbourne Collins Hotel
  • Sofitel Melbourne On Collins Hotel Melbourne
  • Sofitel Melbourne On Collins Hotel
  • Sofitel Melbourne On Collins Melbourne
  • Sofitel Melbourne On Collins Hotel Melbourne

You should know

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.