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4.4 out of 5

"Very nice room overlooking the city. Very flash, clean and quiet. Great value for the price paid. Was allowed to check in slightly early which enabled ... " More

By a verified traveller on Sat 07 Mar 2020

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Hotel Description

At Imagine Marco you'll be within a 20-minute stroll of Crown Casino and Entertainment Complex and SEA LIFE Melbourne. Highlights at this property include an outdoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a balcony, and a living room. A kitchen comes with a refrigerator, a microwave, and a stovetop, making in-room dining convenient, and the minibar provides refreshments. A dining area, a coffee/tea maker, and a safe are also available.

This smoke-free apartment building offers free WiFi in public areas, a fitness center, and has concierge services. Added amenities include laundry facilities, a 24-hour front desk, and dry cleaning/laundry services. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District property include Federation Square and Hosier Lane.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129* Per night/room 3 Dec. - 4 Dec.

Two Bedroom Junior Sky Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Bedroom Sky Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Junior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Sky Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Imagine Marco ratings based on 305 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imagine Marco

Everyone (231) Couples (34) Family (36)
4 out of 5
Very nice room overlooking the city. Very flash, clean and quiet. Great value for the price paid. Was allowed to check in slightly early which enabled us to get changed for a wedding. Under cover carpark (recommend pre book). Getting here was a bit of a pain having to take citylink. Tram stops a bit to far away. Overall a great place to stay and will likely be back in the future.

Posted by , from Shepparton, VIC on 7 Mar. 2020

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Comment from Hotel Management

8 Mar. 2020 by Imagine Marco

Dear Mat, Thank you for taking the time to review Imagine Marco. We are delighted to read you were able to enjoy the beautiful views of the city from our apartments and found it good value for money. Despite having to travel a few mins for public transport it gives us great pleasure to know that you will be back and we look forward to welcoming you in the near future. Kind regards, The Imagine Marco Team

5 out of 5
I liked the friendly staff and there was a good amount there for check in, good size car park

Posted by on 29 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Imagine Marco

Dear Guest, Thank you for your lovely review. We are delighted to read you found our staff friendly and enjoyed the quick and efficient check in and parking facilities. We hope you had a wonderful stay and look forward to welcoming you back very soon. Kind regards, The Imagine Marco Team

4 out of 5

Posted by on 28 Feb. 2020

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Comment from Hotel Management

1 Mar. 2020 by Imagine Marco

Dear Guest, Thank you for taking the time to review Imagine Marco. We hope you enjoyed your stay with us and look forward to welcoming you back in the near future. Kind regards, The Imagine Marco Team

4 out of 5

Posted by on 25 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Reception

Dear Guest, Thank you for your review. We hope you had an enjoyable stay and look forward into welcoming you back. Kind Regards, Imagine Marco Team.

5 out of 5

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Reception

Dear Guest, Thank you for your review. We hope you had an enjoyable stay and look forward into welcoming you back. Kind Regards, Imagine Marco Team.

4 out of 5

Posted by on 9 Feb. 2020

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Comment from Hotel Management

10 Feb. 2020 by Imagine Marco

Dear Guest, Thank you for reviewing Imagine Marco. We hope you had enjoyable stay and look forward to welcoming you in the near future. Kind regards, The Imagine Marco Team

5 out of 5
Within walking distance to Southbank and Crown which is why I picked it, I don't think you should pay extra for parking, the room rate is high enough

Posted by , from Victoria, Australia on 8 Feb. 2020

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Comment from Hotel Management

9 Feb. 2020 by Imagine Marco

Dear Amanda, Thank you for your feedback. We are happy to read you enjoyed the location of our property and found everything within walking distance.We hope to welcome you back next time. Kind regards, The Imagine Marco Team

2 out of 5
Room smelt like rotten eggs. We were lucky to be mpved to a different room. But the second rooms Bathroom fan didnt work. Shower head wasnt fitted and kept falling out during a shower. And the walls have many scuff marks. Hardly any working TV shows.

Posted by on 4 Feb. 2020

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Comment from Hotel Management

5 Feb. 2020 by Imagine Marco

Dear Guest, Thank you for advising us of your experience and the areas you found improvements can be made. We value our guests and review all feedback to improve our standards and product. We will discuss this feedback with the department managers. Thank you for taking the time to review us. We hope to welcome you back in the future. Kind Regards Imagine Marco Team

4 out of 5
Beautiful accommodation, but shame about the rude young girl at the front counter that does not like to help

Posted by on 31 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Imagine Marco Team

Dear Jack, Thank you so much for taking the time out to review your stay with us. We are glad to know that you found our accommodation to your liking although we do sincerely apologize for any kind of inconvenience caused due to the customer service upon your arrival. We hope to see you again with us and wish to make your next stay much better. Kind Regards

5 out of 5
good location and parking and general site ammenities

Posted by on 31 Jan. 2020

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Comment from Hotel Management

1 Feb. 2020 by Imagine Marco Team

Dear Guest, Thank you for your review. We are happy to know that your stay was enjoyable and the amenities were to your liking. We look forward to having you with us again. Kind Regards

Property Features

Imagine Marco offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. Imagine Marco also features tour/ticket assistance, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne apartment is smoke free.

  • 176 guestrooms or units
  • 39 levels
  • 2 buildings
  • Built in 2016
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (27.2 km / 16.9 mi)
  • Train station: Flinders Street Station (1.9 km / 1.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Imagine Marco offers 176 accommodations with washers/dryers and minibars. Rooms open to balconies. Accommodations offer separate living rooms. 55-inch flat-screen televisions come with premium cable channels. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include safes and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Living room
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the apartment include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The general deposit is payable by credit card on the date of arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25.00 per night
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imagine Marco Apartment Southbank
  • Imagine Marco Apartment
  • Imagine Marco Southbank
  • Imagine Marco Apartment
  • Imagine Marco Southbank
  • Imagine Marco Apartment Southbank

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.