One Bedroom Apartment
Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$129 per night
ADVERTISING SPONSORED LISTING
Imagine Marco
42-48 Balston Street,
Southbank,
1800 796 370
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Imagine Marco
4.0 out of 5.0
"Close to restaurants, casino and public transport. Very comfortable beds and good view of city from the balcony. " More
Points Of Interest
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Hotel Description
You can enjoy a flat-screen TV with cable channels, and each apartment features a balcony, a living room, and a dining area. A kitchen comes with a fridge, a microwave, and a hob, making in-room dining convenient, and the minibar provides refreshments. A coffee/tea maker, a safe, and a hairdryer are also available.
This smoke-free apartment offers free WiFi in public areas, a fitness centre, and has a 24-hour front desk. Additionally, you'll find laundry facilities, barbecues, and dry cleaning/laundry services. There's also the convenience of self parking.
Attractions within a 10-minute drive of this 4-star Melbourne Central Business District property include Melbourne Arts Centre and Rod Laver Arena.
Imagine Marco ratings based on 214 Verified Reviews
Room cleanliness
4.5 out of 5.0
Service & staff
4.5 out of 5.0
Room comfort
4.5 out of 5.0
Hotel condition
4.5 out of 5.0
Guest reviews for Imagine Marco
Room was amazing. But we had an issue with parking. T hgerd needs to be more communication with guests arond the amount of parking available
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Comment from Hotel Management
18 Feb. 2019 by Imagine Marco Team
Dear Guest, Thank you for taking the time to review Imagine Marco. Your feedback is important to us, it allows us to improve and develop our product at Imagine Marco. We hope to welcome you back. Kind Regards
Friendly & helpful staff, beautiful apartment in a great location. Very happy with our stay. Would definitely recommend and stay again
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Comment from Hotel Management
17 Feb. 2019 by Imagine Marco
Dear ABM, Thank you for taking the time to review Imagine Marco. We are thrilled to read we were able to provide you with an enjoyable stay and that you found our staff friendly and helpful. We look forward to welcoming you back to our hotel in the future. Kind regards, The Imagine Marco Team
Location and the quality of the property
The unit was clean and the staff were very helpful and friendly
I would recommend the property and will be looking to stay there again
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Comment from Hotel Management
14 Feb. 2019 by Imagine Marco
Dear Guest, Thank you for taking the time to review Imagine Marco. We are delighted to read you enjoyed the location of our property and overall the quality and service provided. We look forward to welcoming you back in the near future. Kind regards, The Imagine Marco Team
We had not tea/coffee supplies in our room, which I was later advised should have been there.
The bedroom was very small and seem airless, although the air conditioning was working. The bed was very soft.
Although we were on the 21st floor the traffic noise could be heard all night.
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Comment from Hotel Management
7 Feb. 2019 by Imagine Marco Team
Thank you for advising us of your experience and the areas you found improvements can be made. We are sorry to hear that you weren't happy with the space and room design. Thank you for taking the time to review us. We hope to welcome you back. Kind Regards Imagine Marco Team
Location is fantastic and we liked our views.... we enjoyed our stay but some things stopped it from being perfect.... first was finding out at check in that car parking was booked out so we had to find parking elsewhere, secondly was our room n amenities were clean but hallway didn't look like it been vacuumed in days.... lots of dust behind tv... only reason we were looking was to look out window for views.... and thirdly we booked a 2 bedroom unit for 4 of us but there is only a 2 seater couch to sit on otherwise you had to sit at table...... overall we had a great weekend which is the most important part.
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Comment from Hotel Management
4 Feb. 2019 by FO
Dear Guest, Thank you for advising us of your experience and the areas you found improvements can be made. We value our guests and review all feedback to improve our standards and product. We will discuss this feedback with the department managers. Thank you for taking the time to review us. We hope to welcome you back in the future. Kind Regards Imagine Marco Team
The pool was unique and it was quite modern and sleek
However, Our sky room did not have views from the bedroom. The bedroom was very small and we could not close the door as the bed was in the way. We also couldn’t open the microwave door fully as it hit the stove top.
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Comment from Hotel Management
27 Jan. 2019 by Imagine Marco Team
Dear Guest, Thank you for review. We are glad to hear that you were able to enjoy our pool facilities. We do apologise that you were not able to fully enjoy your apartment we have passed this feedback onto our management team for review. Kind Regards, Imagine Marco Team.
The guy at reception gave us an upgrade which was a lovely surprise
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Comment from Hotel Management
27 Jan. 2019 by Imagine Marco Team.
Dear Guest, Thank you for your feedback. We are glad that you had enjoyed your complimentary upgrade. Kind Regards
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Comment from Hotel Management
22 Jan. 2019 by Imagine Marco Team.
Dear Guest, Thank you for your review. Kind Regards,
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Comment from Hotel Management
21 Jan. 2019 by Imagine Marco Team
Dear Guest, Thank you for your feedback. We are delighted to read that we were able to meet your expectations and provide an enjoyable stay. We look forward to welcoming you back in the future. Kind Regards, Imagine Marco Team.
It was well centred to everything, room was clean and tidy, reception and entry was great a few rude staff in the elevator on arrival but other then that it was great
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Comment from Hotel Management
15 Jan. 2019 by Imagine Marco
Dear Guest, Thank you for reviewing Imagine Marco. We are pleased to hear you enjoyed the location of our property being only a few minutes walking distance to the south bank promenade and CBD. We hope to welcome you back to our hotel. Kind regards, The Imagine Marco Team
About the Imagine Marco
Location 42-48 Balston Street, Southbank, VIC 3009Property Features
As a guest of Imagine Marco, you'll find a fitness centre, tour or ticket assistance, and a BBQ. Public spaces have free WiFi. Imagine Marco also features laundry facilities, dry cleaning/laundry services, and a safe deposit box at the front desk. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Southbank apartment is smoke free.
- 176 guestrooms or units
- 39 levels
- 2 buildings
- Built in 2016
- 1 conference room
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Storage area for luggage
- Front desk safe
- Tour and ticket information
- BBQ grill(s)
- No smoking on site
Family Friendly Amenities
- Family Property
- Separate living room
- Free WiFi
- Kitchen
- Laundry facilities
- Separate dining area
- Washer/dryer
- Full-sized refrigerator/freezer
- Microwave
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking
Self parking (surcharge) , Parking (limited spaces)
Transport
- Airport: Melbourne, VIC (MEL-Tullamarine) (27.3 km / 16.9 mi)
- Train station: Spencer Street Station (1.9 km / 1.2 mi)
- Parking: Self parking available for a surcharge
Room Amenities
Imagine Marco offers 176 forms of air-conditioned accommodation with washers/dryers and minibars. Rooms open to balconies. This accommodation offers separate living rooms. Flat-screen televisions come with cable channels. Accommodation at this 4-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.
- In-room kitchen
- Washer and dryer
- Private balcony
- Dining room
- Living room
- Minibar
- Flat-screen television
- Cable channels
- Fridge (full size)
- Microwave
- Oven
- Hob
- Dishwasher
- Coffee maker
- Kitchenware
- Shower
- Cribs (surcharge)
- Housekeeping (daily)
- Hairdryer
- Safe
- Toiletries (free)
- Telephone
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
- Ensuite bathroom
Nearby Activities
Recreational amenities at the apartment include a fitness centre.
Hotel Policies
Check-in
- Check-in time starts at 2:00 PM
- Check-in time ends at 2:00 AM
- Minimum check-in age is 18
Special check-in instructions:
The general deposit is payable by credit card on the date of arrival. For more details, please contact the property using the information on the reservation confirmation received after booking.
Check-out
- Check-out by 10 AM
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are available for AUD 20.0 per night.
Pets
- No pets allowed, but service animals are welcome
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: AUD 150.00 per stay
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Self-parking fee: AUD 25.00 per night
- Crib (infant bed) fee: AUD 20.0 per night
- On-site credit card charges are subject to a surcharge
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You should know
- One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
