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 Melbourne • 1 Room
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Imagine Marco

4-star property
42-48 Balston Street, Melbourne, VIC 1800 796 370
Choose Dates
4.3 out of 5
Very good!
See all 366 wotif Reviews

"Luxurious going in, hard to find on Google maps when on foot! Comfortable beds. Not as clean as I would have hoped, scuffed paint, broken furniture, ... " More

By a verified traveller on Tue 01 Nov 2022

Points Of Interest

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Hotel Description

At Imagine Marco you'll be within a 20-minute stroll of Crown Casino and Entertainment Complex and SEA LIFE Melbourne. Highlights at this aparthotel include an outdoor swimming pool, and in-room kitchens and washers/dryers.

Each apartment is soundproofed and features a flat-screen TV with cable channels, along with free WiFi, a balcony, and a dining area. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A sitting area, a coffee/tea maker, and a safe are also available.

This smoke-free aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Added amenities include laundry facilities, a 24-hour front desk, and a terrace. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District aparthotel include Federation Square and Hosier Lane.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$179* Per night/room 19 Dec. - 20 Dec.

Two Bedroom Junior Sky Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Bedroom Sky Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Junior Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Two Bedroom Sky Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Imagine Marco ratings based on 366 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Imagine Marco

Everyone (252) Couples (48) Family (52)
2 out of 5
The reception staff where very friendly & welcoming , it fell short with cleanliness inside the apartment & out on balcony , nothing was topped up or cleaned apart from day before we left really disappointing with how floor was sticky & bathroom not clean properly , outside balcony looked like it was never cleaned since built really filthy 😔

Posted by on 7 Nov. 2022

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4 out of 5
Luxurious going in, hard to find on Google maps when on foot! Comfortable beds. Not as clean as I would have hoped, scuffed paint, broken furniture, little things disappointing like no dish cloth to clean dishes, no soap dish, very bare basics inside. Didn’t feel like the family treat that I’d hoped it would be.

Posted by on 1 Nov. 2022

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4 out of 5
Worn carpet, marks on walls balcony was very dirty and the dishes weren’t very clean. Staff were very friendly and helpful, great location and views. Comfortable beds.

Posted by on 17 Oct. 2022

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5 out of 5
Friendly staff and a daily refresh of towels and garbage. Proper dishwasher tabs instead of the powder. Great views. Though next to a freeway, the noise was minimal except when on the balcony. Overall though, I'll be back.

Posted by on 14 Oct. 2022

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2 out of 5
Room was filthy, didnt feel comfortable walking aroujd without shoes on. Didnt feel comfortable using the shower as everything felt dirty.

Posted by on 30 Sep. 2022

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1 out of 5
No words to describe the terrible customer service. Would NOT recommend pr stay again. I way to come back from the service! And no toilet paper in our room, dirty shower and sink plus the worst bed I’ve ever slept in.

Posted by on 29 Sep. 2022

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4 out of 5
Clean, tidy, convenient. Stayed in a one bedroom studio. BedRoom was very tiny about 30cms between end of bed and Tv on wall however heaps of cupboard space in room.

Posted by on 12 Sep. 2022

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5 out of 5
Got a room upgrade and the room was clean and on a high floor with a great view from the balcony. Very happy with our stay

Posted by on 7 Sep. 2022

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4 out of 5
We were lucky enough to get a up grade we were there for four days wlll we got was towel chucked on our dining table bins were not changed in 4 days old towels were not Taken we have a lot of rubbish we had to pile up as there wasn’t any spare bags house keeping was just three towels on our table not even in bathroom

Posted by on 5 Sep. 2022

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2 out of 5
Room itself was disappointing and parking as well.

Posted by on 4 Sep. 2022

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About the Imagine Marco

Location 42-48 Balston Street, Southbank, VIC 3009

Property Features

Imagine Marco offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at Imagine Marco. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 176 guestrooms or units
  • 39 levels
  • 2 buildings
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (1.5 km / 1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Imagine Marco offers 176 accommodations with washers/dryers and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. 55-inch flat-screen televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Private balcony
  • Dining room
  • Sitting area
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The general deposit is payable by credit card on the date of arrival.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place.

  • No rollaway/extra beds available
  • Children stay free
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Children stay free: Maximum age 12
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 150.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25.00 per night
  • Crib (infant bed) fee: AUD 20.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Imagine Marco Apartment Southbank
  • Imagine Marco Apartment
  • Imagine Marco Southbank
  • Imagine Marco Melbourne
  • Imagine Marco Aparthotel
  • Imagine Marco Aparthotel Melbourne

You should know

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.