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4.6 out of 5

"Great location. Agent very easy to deal with. Would definitely book again " More

By a verified traveller on Sat 22 Feb 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Docklands Private Collection of Apartments - NewQuay. Within a 5-minute stroll you'll find Melbourne Star Observation Wheel and Marvel Stadium within a 15-minute walk. Highlights at this property include in-room kitchens, washers/dryers, and free WiFi.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a furnished balcony or patio, an iPod dock, and a living room. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. A dining area, a DVD player, and an espresso maker are also available.

Enjoy the fitness center and pool loungers. Added amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Within a 30-minute walk of this 4.5-star Melbourne Central Business District property, attractions include Melbourne Convention and Exhibition Centre and Queen Victoria Market.

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$292* Per night/room 9 Jul. - 10 Jul.

Two Bedroom One Bathroom Apartment- Marina View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Three Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Two Bedroom Two Bathroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Bedroom One Bathroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe One Bedroom Apartment - Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Docklands Private Collection of Apartments - NewQuay ratings based on 580 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Docklands Private Collection of Apartments - NewQuay

Everyone (299) Couples (64) Family (213)
1 out of 5
Unreasonable owner bad dont go u regretted going the whole stay was dramas even move new place still got issue going the hole stay ruine

Posted by on 2 Jun. 2020

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Comment from Hotel Management

15 Jun. 2020 by Docklands Private Collection

Thank you for your feedback however we are both aware that as you did not follow the rules of our apartments you were asked to vacate.

5 out of 5
Great location. Agent very easy to deal with. Would definitely book again

Posted by , from Newcastle NSW on 22 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Elizabeth DPC

Thank you for your feedback and we hope we can welcome you back in the future.

5 out of 5
Great communication, location was great, would definitely come back

Posted by on 17 Jan. 2020

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Comment from Hotel Management

19 Jan. 2020 by Docklands Private Collection of Apartments

Thank you for your 5/5 review! We look forward to welcoming you again next time. Cheers, Michelle

5 out of 5
In general, the property was clean and a good size for a family of 4. The kitchen is well equipped if you want to/need to cook meals. Iron and ironing board included. The pool and spa were fun for the kids. It is walking distance and close to the Melbourne Star, Marvel stadium and places like Artvo Docklands. I would happily rebook this apartment.

Posted by on 10 Jan. 2020

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Comment from Hotel Management

12 Jan. 2020 by Docklands Private Collection of Apartments

Thank you so much for taking the time to post a review, from your recent stay with us! We look forward to welcoming you all again soon. Kind Regards, Michelle

5 out of 5
The apartment was in a great position, we had a great view from the balcony and bedroom. It was close to a Woolworths store The team was just a 2 minutes walk from the apartment. Also a 10 minute walk to the Southern Cross train station. We were able to walk around Melbourne easily.

Posted by on 14 Dec. 2019

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Comment from Hotel Management

14 Dec. 2019 by Lyn

Thank you

5 out of 5
Suited my family of 6. Good location handy to Tram & shopping.

Posted by on 4 Dec. 2019

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Comment from Hotel Management

5 Dec. 2019 by Guest Relations Manager

Thank you for your 5/5 review! Looking forward to welcoming you again soon. Kind Regards, Michelle

5 out of 5
Property was fantastic. Main bathroom- shower floor was a little bit dirty on arrival. But cleaned once shower turned on. Otherwise. Fantastic property. Definitely stay there again

Posted by on 1 Dec. 2019

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Comment from Hotel Management

4 Dec. 2019 by Guest Relations Manager

Thank you for your 5/5 review and taking the time to provide feedback from your recent stay with us! I have noted your comments and reported this to our contract cleaning company. We look forward to welcoming you again soon. Kind Regards, Michelle

5 out of 5

Posted by on 31 Oct. 2019

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Comment from Hotel Management

24 Nov. 2019 by Docklands Private Collection of Apartments

Thank you for your 5/5 review score! We look forward to hopefully welcoming you back soon. Kind Regards, Michelle

5 out of 5
Property was in a convenient location to all the services we required. Close to public transport and restaurants, and in a quieter part of Melbourne but ease of access to everything you need. Great views too. Room was well kept and bed was comfy! :)

Posted by on 24 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Docklands Private Collection of Apartments

Thank you for taking the time to review your stay with us! Looking forward to welcoming you again. Kind Regards, Michelle

5 out of 5

Posted by on 20 Oct. 2019

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Comment from Hotel Management

24 Oct. 2019 by Docklands Private Collection of Apartments

Thank you for your 5/5 review! Kind Regards, Michelle

About the Docklands Private Collection of Apartments - NewQuay

Location Shop 7, 198 Harbour Esplanade, Docklands, VIC 3008

Property Features

As a guest of Docklands Private Collection of Apartments - NewQuay, you'll find a fitness center, tour/ticket assistance, and gift shops/newsstands. A computer station is on site and WiFi is free in public spaces. The luxury Docklands Private Collection of Apartments - NewQuay also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Melbourne apartment.

  • 1 building
  • 70 guestrooms or units
  • 22 levels
  • Poolside lounge chairs
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Gift shop
  • Computer for guest use
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of living rooms1
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (22.1 km / 13.8 mi)
  • Train station: Southern Cross Station (2.6 km / 1.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Docklands Private Collection of Apartments - NewQuay offers 70 accommodations with iPod docking stations and washers/dryers. Rooms open to furnished balconies or patios. Accommodations offer separate living rooms. 32-inch LCD televisions come with premium cable channels and DVD players. Accommodations at this 4.5-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers. This Melbourne apartment provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include espresso makers and irons/ironing boards.

  • In-room kitchen
  • Washer and dryer
  • Private balcony or patio (furnished)
  • Dining room
  • Living room
  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Espresso maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 8 AM - 7 PM
  • Saturday - Sunday: 9 AM - 5 PM
The check-in location differs from the property location. To check in, go to 7/198 Harbour Esplanade Guests will receive an email with check-in instructions prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

If arriving after hours, automatic check-in is available.

This property's front desk is open during the following times:

  • Monday - Friday: 8 AM - 7 PM
  • Saturday - Sunday: 9 AM - 5 PM
The check-in location differs from the property location. To check in, guests will need to go to 7/198 Harbour Esplanade
Guests will receive an email with special check-in information prior to arrival. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Contactless check-in and contactless check-out are available.Each guestroom is kept vacant for a minimum of 48 hours between bookings.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Parking height restrictions apply
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Gap period enforced between guests' stays 48 hours
  • Property uses a professional cleaning service
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 1000.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 20 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per stay
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.75 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Docklands Private Collection Apartments NewQuay
  • Docklands Private Collection NewQuay
  • Private Collection Apartments NewQuay
  • Private Collection NewQuay
  • Docklands Private Collection Apartments NewQuay Apartment
  • Private Collection Apartments NewQuay Apartment
  • Docklands Private Collection of Apartments NewQuay
  • Private Collection s Quay
  • Docklands Private Collection of Apartments - NewQuay Apartment
  • Docklands Private Collection of Apartments - NewQuay Docklands
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.