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4.4 out of 5

"What a beautiful place to stay! It was perfect, the whole building smelt so nice and the staff were friendly the room was amazing! The only thing is ... " More

By a verified traveller on Mon 02 May 2022

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Hotel Description

A luxury stay in Melbourne awaits you at Oaks Melbourne on William Suites. You'll find Flagstaff Gardens a few steps away and Hardware Lane within a 10-minute stroll. Highlights at this aparthotel include in-room kitchens, free WiFi, and furnished balconies.

You can enjoy an LCD TV with cable channels, and each apartment features a sitting area, in-room childcare, and a coffee/tea maker. In-room dining is easy with a kitchen that comes equipped with a refrigerator, a microwave, and a stovetop. In-room massages, a safe, and a hair dryer are also available. Change of bedsheets is available on request.

This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and has concierge services. Other amenities include laundry facilities, a 24-hour front desk, and limo/town car service. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Queen Victoria Market and Melbourne Central.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$159* Per night/room 29 May - 30 May

Deluxe Studio Apartment - Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Apartment - Park View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment (No Housekeeping)

Bed Count 2 King Beds Maximum Occupancy 4 Max

Studio Apartment View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Apartment - Park View (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Oaks Melbourne on William Suites ratings based on 1,028 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Melbourne on William Suites

Everyone (738) Couples (196) Business (12) Students (1) Family (68)
5 out of 5
What a beautiful place to stay! It was perfect, the whole building smelt so nice and the staff were friendly the room was amazing! The only thing is I had trouble connecting to the wifi it said my room number was invalid I tried multiple ways and it could have been my phone but the reception was bad! But I’ll definitely be staying here again next time I am in Melbourne!

Posted by on 2 May 2022

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Comment from Hotel Management

7 May 2022 by Oaks Melbourne on William Suites

Dear Peggy, Thank you for your valuable feed back.Looking forward to see you at the near future.

5 out of 5
Room was just like the pic, really really nice, plenty of room with an awesome shower!

Posted by on 29 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Richa

Dear Sonia Thank you so much for your valuable feedback and we are glad to know that you enjoyed your stay with us especially with the room and amenities. We hope to see you back. Thanks

5 out of 5
Good location.

Posted by on 25 Apr. 2022

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Comment from Hotel Management

26 Apr. 2022 by Front Office

Dear Louise, Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey. We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Best regards, Front Office Team

5 out of 5
Excellent apartment and view. Close to all cbd localities

Posted by on 22 Apr. 2022

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Comment from Hotel Management

7 May 2022 by Oaks Melbourne on William Suites

Dear Fernando, Thank you for your valuable feed back.Looking forward to see you soon.

4 out of 5
Great

Posted by on 19 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Richa

Dear Tara Thank you so much for your valuable feedback. We hope to see you back. Thanks

4 out of 5
Good location and close to public transport. No room service available and no housekeeping as part of tge tariff charged.

Posted by on 19 Apr. 2022

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Comment from Hotel Management

30 Apr. 2022 by Rich

Dear Terry Thank you so much for your feedback and it has been escalated to our management. We are glad to know that you enjoyed your stay with us especially with the location. We hope to see you back soon

5 out of 5
Great location! Helpful, friendly staff! So happy we stayed here!

Posted by on 9 Apr. 2022

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Comment from Hotel Management

9 Apr. 2022 by Richa

Dear Felicity Thanks for your feedback. Hope to see you soon.

5 out of 5
It is close to trams. Clean and tidy and great staff at front counter. Little shop next door and chemist. Coffee shop too. It was a wonderful stay.

Posted by on 1 Apr. 2022

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Comment from Hotel Management

3 Apr. 2022 by Richa

Dear Saraya Thanks for your valuable feedback and we are glad to know that you enjoyed your stay with us. Your feedback has been forwarded to our staff and we hope to see you soon. Regards Reception

4 out of 5
Handy to everything. Nice outlook over the park.

Posted by on 31 Mar. 2022

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Comment from Hotel Management

3 Apr. 2022 by Richa

Dear Eric Thanks for your valuable feedback especially with the park view. We hope to see you soon. Regards Reception

4 out of 5
This property is well located, clean, quiet, comfortable and has a good little kitchen It's a bit boring but maybe I am used to more screaming and loud music at Melbourne hotels

Posted by on 24 Mar. 2022

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Comment from Hotel Management

9 Apr. 2022 by Richa

Dear Stefan Thanks for your feedback. We hope to see you soon. Regards

About the Oaks Melbourne on William Suites

Location 350 William Street, Melbourne, VIC 3000

Property Features

As a guest of Oaks Melbourne on William Suites, you'll find a fitness center, tour/ticket assistance, and multilingual staff. WiFi is free in public spaces. The luxury Oaks Melbourne on William Suites also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 218 guestrooms or units
  • 35 levels
  • Built in 2013
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • In-room childcare (surcharge)
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.2 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne on William Suites offers 218 accommodations with safes and coffee/tea makers. Rooms open to furnished balconies. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and change of bedsheets can be requested.

  • In-room kitchen
  • Private balcony (furnished)
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Change of bedsheets (on request)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49.0 per day.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Rollaway bed fee: AUD 49.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks William
  • Oaks William Aparthotel
  • Oaks William Aparthotel Melbourne
  • Oaks William Melbourne
  • William Oaks
  • Aparthotel Oaks on William West Melbourne
  • West Melbourne Oaks on William Aparthotel
  • Oaks William Aparthotel West Melbourne
  • Oaks William West Melbourne
  • Oaks on William West Melbourne
  • Aparthotel Oaks on William
  • Oaks William Aparthotel
  • Oaks William
  • Oaks On William West Melbourne
  • Oaks on William
  • Oaks Melbourne on William Suites Melbourne
  • Oaks Melbourne on William Suites Aparthotel
  • Oaks Melbourne on William Suites Aparthotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.