6/10 Okay
Casey
9 June 2025
The room was lovely and clean, the beds were super comfy, couldn’t fault the room at all. Upon arrival we were given our coupons for the breakfast I had paid for while booking, unfortunately there was no pre warning that there would be no breakfast due to kings birthday, the alternative didn’t work for our needs. Upon checking out is where our issues arose, we were told we had been charged $100 for the breakfast on our first morning but they could also see that we had prepaid during booking for breakfast and couldn’t explain why we were now being charged more for breakfast. Told we would be contacted about this mishap but have yet to hear anything back and still have not received our $100 bond back.
The communication between the Farmacy and the hotel is horrible, the Farmacy isn’t open for lunch or dinner over the weekend and we were also informed by other guests that it wasn’t even available Friday night which they weren’t told about and had to find alternatives which isn’t a whole lot for the area
Casey
Stayed 2 nights in Jun 2025