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4.4 out of 5

"Recommend , nice and close to the train station , air con is super cold " More

By a verified traveller on Sat 28 Nov 2020

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Hotel Description

Atlantis Hotel, Melbourne places you in the center of Melbourne, within just a 15-minute stroll of Marvel Stadium and Melbourne Central. Highlights at this motel include an indoor swimming pool and in-room free WiFi.

LCD TVs with digital channels are featured in all 232 rooms, and you can enjoy coffee/tea makers, free newspapers, and safes. Additionally, refrigerators, hair dryers, and phones are available.

Enjoy the fitness center and sauna. 2164 square feet (201 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District motel include Queen Victoria Market and Crown Casino and Entertainment Complex.

City View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$72* Per night/room 3 Dec. - 4 Dec.

Executive Queen Suite - Docklands View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen Room - Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Twin Room - No View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Atlantis Hotel, Melbourne ratings based on 1,616 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atlantis Hotel, Melbourne

Everyone (1108) Couples (246) Family (183) Other (1)
5 out of 5
Recommend , nice and close to the train station , air con is super cold

Posted by , from Horsham on 28 Nov. 2020

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5 out of 5
Great price for a nice hotel. Good size room. Check in a parking was a breeze. Patrick was very helpful and friendly. Only issue was the fridge didn’t work but Patrick got us some ice bucket for our drinks. Super

Posted by , from Gippsland Vic on 21 Nov. 2020

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5 out of 5
What I liked about the room is that it was clean and nice big room! I loved the room so much

Posted by , from Melbourne on 23 Jul. 2020

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4 out of 5

Posted by on 9 Jul. 2020

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2 out of 5
could not check-in due to covid 19 but no refund available

Posted by , from Warrnambool on 9 Jul. 2020

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3 out of 5
Been there a few times before & they’re still using contract staff to service the rooms & still management don’t understand customers needs. Contract service staff don’t understand their job & fail to follow instructions especially during COVID19 pandemic. Not happy with room service or the room services as AC wasn’t working from the first night & the room was very cold. The best they did to resolve the issue was provided a small fan heater which eventually warned up the room after an hour or so. I think we’re done with Atlantis hotel since we’ve given them plenty of feedback before & still no improvements. Just because you run a hotel it doesn’t mean customers will always be back, next time we’ll be staying elsewhere. If you’re a fussy clean person & care about hygiene you may not be happy staying at this hotel.

Posted by , from Smithfield on 7 Jul. 2020

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5 out of 5
It’s a good place to stay and it’s near to the city

Posted by on 4 Jul. 2020

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4 out of 5

Posted by on 28 Jun. 2020

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5 out of 5

Posted by on 23 Jun. 2020

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3 out of 5
Friendly and unobtrusive staff, room clean but a bit tired, cold overnight as heating did not seem to work. Overall good value for the price at a convenient location.

Posted by on 19 Jun. 2020

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About the Atlantis Hotel, Melbourne

Location 300 Spencer Street, Melbourne, VIC 3000

Property Features

Atlantis Hotel, Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this motel measures 2164 square feet (201 square meters) and includes conference space. The business-friendly Atlantis Hotel, Melbourne also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 4-star Melbourne motel is smoke free.

  • 1 building
  • 232 guestrooms or units
  • 18 levels
  • 2164 sq ft of conference space
  • 201 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Tullamarine Airport (MEL) (22.3 km / 13.9 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Atlantis Hotel, Melbourne offers 232 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards and cash. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.Contactless check-out is available.Enhanced food service safety measures are in place.

  • No rollaway/extra beds available
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 15 for adults and AUD 10 for children (approximately)
  • Self parking fee: AUD 20 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Hotel, Melbourne Motel
  • Atlantis Hotel, Melbourne Melbourne
  • Atlantis Hotel, Melbourne Motel Melbourne
  • Atlantis Hotel Melbourne
  • Atlantis Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.