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4.2 out of 5

"The cleaning was done exceptly well. We however were not aware that we had to request cleaning, as there was no sign to put on door each day. At check ... " More

By a verified traveller on Mon 29 May 2023

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Hotel Description

Atlantis Hotel, Melbourne places you in the center of Melbourne, within just a 15-minute stroll of Marvel Stadium and Queen Victoria Market. Highlights at this motel include an indoor swimming pool, a sauna, and a conference center.

This business-friendly motel offers free WiFi in public areas, a fitness center, and has a business center. Plus you'll find concierge services, a 24-hour front desk, and limo/town car service. Buffet breakfast is available daily between 6:30 AM and 10 AM. There's also the convenience of self parking.

Sights within a 20-minute walk of this 4-star Melbourne Central Business District motel include Melbourne Central and Crown Casino.

Superior Twin Room - No View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$119* Per night/room 30 May - 31 May

City View Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Queen Room - View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Queen Room - Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Queen Suite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Atlantis Hotel, Melbourne ratings based on 670 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Atlantis Hotel, Melbourne

Everyone (313) Couples (159) Family (98)
3 out of 5
The cleaning was done exceptly well. We however were not aware that we had to request cleaning, as there was no sign to put on door each day. At check in, we were not made aware of the fact that all information regarding the hotel services, safely procedures (fire exits etc) was to be found online when you log onto wifi (which we were not told about either),. Being on the 16th floor and having been part of the christchurch earthquake, we expected hard copy fire evacation etc to be easily found (eg on the back of room door - for piece of mind). Once aware of information online, went to find out how to use heating and cooling, couldn't get it to download and open. We also discovered that the carpet in our room appeared to be laid directly over unfinished lumpy concrete, with no underlay. Over high point standard of cleaning, walkable, close to train station.

Posted by on 29 May 2023

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5 out of 5
Clean and tidy

Posted by on 28 May 2023

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3 out of 5
All good

Posted by on 27 May 2023

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5 out of 5
Nice place beautiful

Posted by on 27 May 2023

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4 out of 5
Was good for a one night stay. Trams were quite close as was the skybus and trains.

Posted by on 25 May 2023

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5 out of 5
Its got great staff and Solomon couldn't be more helpful, great price unbeatable location all so easy and a great experience all round. Highly recommended

Posted by on 25 May 2023

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4 out of 5
We left a jacket behind in our room. They posted to us. Nice. Good reception people.

Posted by on 22 May 2023

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5 out of 5
Handy to transport

Posted by on 22 May 2023

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5 out of 5
Good staff

Posted by on 22 May 2023

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4 out of 5
Central CBD accommodation

Posted by on 21 May 2023

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About the Atlantis Hotel, Melbourne

Location 300 Spencer Street, Melbourne, VIC 3000

Property Features

Atlantis Hotel, Melbourne offers its guests an indoor pool, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center, a meeting room, and limo/town car service are available. Event space at this motel measures 2164 square feet (201 square meters) and includes a conference center. The business-friendly Atlantis Hotel, Melbourne also features tour/ticket assistance, concierge services, and a front-desk safe. Parking is available for a fee. This 4-star Melbourne motel is smoke free.

  • 232 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2164 sq ft of conference space
  • 201 sq m of conference space
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Metro station: Flagstaff Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Atlantis Hotel, Melbourne offers 232 accommodations with laptop-compatible safes and complimentary newspapers. 32-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Minimum Spring Break check-in age is 18 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

  • No rollaway/extra beds available
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 15 for adults and AUD 10 for children
  • Covered self parking fee: AUD 25 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Atlantis Hotel, Melbourne Motel
  • Atlantis Hotel, Melbourne Melbourne
  • Atlantis Hotel, Melbourne Motel Melbourne
  • Atlantis Hotel Melbourne
  • Atlantis Melbourne

You should know

  • Pool access available from 6:00 AM to 9:00 PM.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.