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4.3 out of 5

"Beautiful hotel, close to all amenities, pool was wonderful. Staff very friendly and happy to help. My two kids and I had the most amazing stay at thi ... " More

By a verified traveller on Fri 15 Jan 2021

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Hotel Description

The Victoria Hotel Melbourne places you in the center of Melbourne, steps from Regent Theatre and within a short 5-minute stroll of Bourke Street Mall. Highlights at this Victorian hotel include in-room free WiFi, free Internet, and LCD TVs.

All 370 rooms feature coffee/tea makers, safes, and hair dryers. Phones, irons/ironing boards, and desks are also available.

Vic's Bar and Pool Room is the hotel's own bar. Enjoy the indoor swimming pool, fitness center, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a conference center, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking.

Attractions within a short walk of this 3.5-star Melbourne Central Business District hotel include Flinders Lane and Yarra Riverfront.

Heritage Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$90* Per night/room 26 Jan. - 27 Jan.

Heritage King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Heritage Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Heritage Queen Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Heritage Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

The Victoria Hotel Melbourne ratings based on 987 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Victoria Hotel Melbourne

Everyone (615) Couples (140) Family (173)
5 out of 5
Beautiful hotel, close to all amenities, pool was wonderful. Staff very friendly and happy to help. My two kids and I had the most amazing stay at this location.

Posted by on 15 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by the victoria hotel team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, The Team at the Victoria Hotel

3 out of 5
Honestly great staff who were very polite and helpful and very accommodating. My only suggestion for improvement would be having the cleaners make our room when I put the sign out on my door to do so. Maybe also add room service to your hotel service options as well? But apart from that my family and I enjoyed our stay the kids loved it. Great location and central to everything.

Posted by , from Samoa on 15 Jan. 2021

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Comment from Hotel Management

16 Jan. 2021 by the victoria hotel team

Dear Dwayne, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Team at The Victoria Hotel

1 out of 5
Dismissive service, noisy guests, dirty and dusty rooms, small, very small rooms, misleading photos

Posted by on 7 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by the victoria hotel team

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, The Team at The Victoria Hotel

4 out of 5

Posted by on 7 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by the victoria hotel team

Dear Guest Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Team at The Victoria Hotel

4 out of 5

Posted by on 6 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by the victoria hotel team

Dear Jamie, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Team at The Victoria Hotel

5 out of 5

Posted by on 1 Jan. 2021

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Comment from Hotel Management

9 Jan. 2021 by the vitoria hotel team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, The Team at The Victoria Hotel

5 out of 5

Posted by on 30 Dec. 2020

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Comment from Hotel Management

9 Jan. 2021 by the victoria hotel team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, The Team at The Victoria Hotel

5 out of 5
Quiet, clean, good location. Suitable for single, couples, business travelers and families.

Posted by on 29 Dec. 2020

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Comment from Hotel Management

9 Jan. 2021 by thye victoria hotel team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, The Team at The Victoria Hotel

5 out of 5
It was in a brilliant location . Was a little disapointed there was no breakfast option should have been told before we came, as it advertised buffett breaky ..

Posted by on 28 Dec. 2020

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Comment from Hotel Management

9 Jan. 2021 by the victoria hotel team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, The Team at The Victoria Hotel

5 out of 5
Easy checkin pleasant staff spacious room great location

Posted by on 27 Dec. 2020

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Comment from Hotel Management

9 Jan. 2021 by the victoria hotel team

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon! Sincerely, The Team at The Victoria Hotel

About the The Victoria Hotel Melbourne

Location 215 Little Collins Street, Melbourne, VIC 3000

Property Features

As a guest of The Victoria Hotel Melbourne, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 2292 square feet (213 square meters) and includes a conference center. The business-friendly The Victoria Hotel Melbourne also features multilingual staff, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Victorian Melbourne hotel is smoke free.

  • 370 guestrooms or units
  • 8 levels
  • 4 buildings
  • 2292 sq ft of conference space
  • 213 sq m of conference space
  • Built in 1880
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Pool or billiards table
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (24 km / 14.9 mi)
  • Train station: Flinders Street Station (1 km / 0.6 mi)
  • Metro station: Parliament Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

The Victoria Hotel Melbourne offers 370 air-conditioned accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • LCD television
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.

Vic's Bar and Pool Room - Onsite bar. Happy hour is offered. Open select days.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available.

  • No rollaway/extra beds available
  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 25 for adults and AUD 25 for children (approximately)
  • Self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Melbourne Victoria
  • ibis Styles Melbourne Victoria
  • ibis Styles Melbourne Victoria Hotel
  • Melbourne Victoria Hotel
  • Victoria Hotel Melbourne
  • Hotel The Victoria Hotel Melbourne Melbourne
  • Melbourne The Victoria Hotel Melbourne Hotel
  • Hotel The Victoria Hotel Melbourne
  • The Victoria Hotel Melbourne Melbourne
  • ibis Styles Melbourne The Victoria Hotel
  • The Victoria Melbourne
  • The Victoria Hotel Melbourne Hotel
  • The Victoria Hotel Melbourne Melbourne
  • The Victoria Hotel Melbourne Hotel Melbourne

You should know

  • Pool access available from 6 AM to 10 PM.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.