4.4 out of 5

"Reasonably priced hotel in prime location close to Arts precinct, Southbank, shops, and public transport hub. Great room and facilities. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Rendezvous Hotel Melbourne. Within just a 15-minute stroll, you'll find Federation Square and National Gallery of Victoria. Highlights at this family-friendly hotel include a restaurant, a 24-hour health club, and a bar/lounge.

TVs with cable channels are featured in all 340 rooms, and you can enjoy WiFi, in-room childcare, and free newspapers. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. You'll find nice touches like free toiletries and premium bedding to enhance your stay. In-room massages, safes, and hairdryers are also available.

The restaurant, Straits Cafe, is open for breakfast and dinner. The Travellers Bar is the hotel's own bar, serving drinks along with lunch and light fare. Business travelers can take advantage of a conference centre, a 24-hour business centre, and meeting rooms. Other amenities include WiFi in public areas, a coffee shop/café, and laundry facilities. Buffet breakfast is available daily between 6 AM and 10 AM. There's also the convenience of self parking.

Places within a 30-minute walk of this 4.5-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Rod Laver Arena.

Guest Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$110 per night

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Heritage Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 Queen Bed, River View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Guest Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rendezvous Hotel Melbourne ratings based on 3,440 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Rendezvous Hotel Melbourne

Everyone (2014) Couples (1133) Business (23) Students (2) Family (257) Other (2)
4 out of 5
Nice hotel. If you are lucky to get one of the renovated rooms it is great.

Posted by on 8 Dec 2018

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5 out of 5
Beautiful, clean an spacious room. Hotel very central.

Posted by on 8 Dec 2018

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3 out of 5
Staff were exceptionally friendly and pleasant! Especially the restaurant manager. However for a Hotel of this class and rating, was dissapointed. Got charged $50 for breakfast (which I had rectified). Was further charged for breakfast even when I didn't have breakfast (Again had to get rectified). Was made to settle my bill before I even checked out. Chair in room was broken and had to get replaced. Noisy - from hallway and adjoining rooms.

Posted by on 6 Dec 2018

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Comment from Hotel Management

7 Dec 2018 by Karina

Dear, Thank you for your feedback; we are glad that you have enjoyed the hospitality our team has to offer. We have noted your comments about the charges and the broken chair. I sincerely apologise for any inconvenience and frustration caused by this - your feedback has been passed over to our Maintenance Manager and the team member concerned. We hope to see you again soon. Kind Regards, Karina Chekmareva Duty Manager 0392501888

5 out of 5
Fantastic staff and service all round. Reception and bar staff provided great advice.

Posted by on 2 Dec 2018

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Comment from Hotel Management

5 Dec 2018 by Karina

Dear, Firstly, thank you for choosing to stay with us while you were in Melbourne. Its was a great pleasure to read that you had enjoyed our hospitality and had a wonderful stay with us. Again thank you for your kind words and we look forward to welcome you back in the near future! Kind Regards Karina Chekmareva Duty Manager 0392501888

4 out of 5
Lovely room the suite was very spacious however there was no view from our room. Just the building next door.

Posted by on 30 Nov 2018

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Comment from Hotel Management

5 Dec 2018 by Karina

Dear, Thank you for your feedback, we are delighted to hear you have enjoyed your stay with us. We look forward to seeing you next time. Kind Regards, Karina Chekmareva Duty Manager 0392501888

4 out of 5

Posted by on 27 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Sunny

We are so thrilled to note you had a wonderful stay. It was truly pleasure having you with us. The team and I look forward to seeing you in the near future.

1 out of 5
My stay in this hotel was disappointing from the beginning. There was valet parking advertised, and as I was arriving late at night, in a hire car from interstate, I wanted to use this facility and had chosen this hotel as it advertised this. I found out later they haven't offered it for a while. The room smelt of cigarette smoke, the room service food was average for a hotel that claims it is 4&1/2 stars, and I was woken at 5.30am with a wake up call that I had not requested, with no apology. When I requested to check out early, I was told there would be no refund as I had booked through wotif, but that they would see what they could do. When they then called me after investigating, there was no customer service as they told me all of my complaints were wrong. It was a hugely disappointing stay, that maybe I should have realised at the outset, as another guest was complaining at the front desk the night I checked in. I would never return to this hotel.

Posted by , from Gold Coast on 25 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Sunny

Thank you for your comments after your recent stay at the Rendezvous Hotel Melbourne. We are dismayed to learn of your overall disappointing stay with us. Please accept my sincere apologies for our obvious shortcomings and the regrettable inconvenience caused.

5 out of 5
Fantastic place great atmosphere great food.great location

Posted by on 21 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Sunny

Hi, We are so thrilled to note you had a wonderful stay. It was truly pleasure having you with us. The team and I look forward to seeing you in the near future.

4 out of 5
Nice hotel, the bathroom just fogs up really quickly...

Posted by , from Victoria on 20 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Sunny

Hi, We are so thrilled to note you had a wonderful stay. It was truly pleasure having you with us. The team and I look forward to seeing you in the near future.

5 out of 5
Great location. We have stayed here on several occasions. The staff are friendly, helpful and obliging. Our go to place to stay for a night or 2 in Melbourne. Not the flashiest but suits us fine.

Posted by , from Newborough on 19 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Sunny

Hi, We are so thrilled to note you had a wonderful stay. It was truly pleasure having you with us. The team and I look forward to seeing you in the near future.

About the Rendezvous Hotel Melbourne

Location 328 Flinders Street, Melbourne, VIC 3001

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, a limo/town car service, and meeting rooms. A computer station is on site and WiFi is available in public spaces for a fee. A 24-hour health club, tour or ticket assistance, and multilingual staff are also featured at the luxury Rendezvous Hotel Melbourne. Parking is available for a fee. This 4.5-star Melbourne hotel is smoke free.

  • 1 building
  • 340 guestrooms or units
  • 9 levels
  • 10 conference rooms
  • Built in 1913
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.2 km / 15.1 mi)
  • Train station: Flinders Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Rendezvous Hotel Melbourne offers 340 forms of air-conditioned accommodation with minibars and a safe. Beds feature premium bedding. Televisions come with premium cable channels and pay-per-view films. Bathrooms include complimentary toiletries and a hairdryer. This Melbourne hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10 AM and at the weekend from 6:30 AM to 11 AM.

Straits Cafe – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

The Travellers Bar – This bar serves lunch and light fare. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

WiFi Policy: Up to 100mbs data is complimentary per 24 hours, per room; up to 4 devices can connect. Additional data is available for the remainder of the 24 hour period (surcharge).

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 29.50 for adults and AUD 15 for children (approximately)
  • Fee for in-room wireless Internet: AUD 9.95 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 9.95 per 24-hour period (rates may vary)
  • Self-parking fee: AUD 25 per night
  • Rollaway bed fee: AUD 50.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Rendezvous Hotel Melbourne
  • Rendezvous Hotel
  • Rendezvous Melbourne
  • Melbourne Rendezvous Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.