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4.5 out of 5

"Buffet breakfast very disappointing and no microwave in what was supposed to be a family friendly room. " More

By a verified traveller on Sun 15 May 2022

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Hotel Description

At Holiday Inn Express Melbourne Southbank, an IHG Hotel you'll be within just a 10-minute stroll of popular attractions like Federation Square and Collins Street. Highlights at this hotel include free breakfast, a restaurant, and a 24-hour gym.

Smart TVs with cable channels are featured in all 345 soundproofed rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. Nice touches to enhance your stay include hydromassage showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Great Room Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a gym, and a 24-hour business center. There's also the convenience of self parking.

Attractions within a 15-minute walk of this 4-star Melbourne Central Business District hotel include Regent Theatre and Crown Casino and Entertainment Complex.

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$185* Per night/room 1 Jun. - 2 Jun.

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible (High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Melbourne Southbank, an IHG Hotel ratings based on 48 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Everyone (10) Couples (16) Family (18)
3 out of 5
Buffet breakfast very disappointing and no microwave in what was supposed to be a family friendly room.

Posted by on 15 May 2022

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5 out of 5
Like the location and the proximity to all dining and entertainment areas of Melbourne.

Posted by on 15 May 2022

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4 out of 5
clean and convenient

Posted by on 18 Apr. 2022

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5 out of 5
Lovely hotel with friendly and helpful staff. Very clean hotel. Buffet breakfast in the Great Room was really nice.. beautiful area to sit and eat. Will definitely be back!

Posted by on 10 Apr. 2022

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4 out of 5
It was easy to find, clean and safe, lots of restaurants and everything was walking distance

Posted by on 3 Apr. 2022

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Comment from Hotel Management

4 Apr. 2022 by Reservations

Dear Collin, Thank you for taking the time to review your stay. It is wonderful to see that you enjoyed so many aspects of your time and could make use of our fantastic location. We hope to welcome you back soon. Kind regards, The Reservations Team

4 out of 5
Room was great. Staff friendly. Waited to long to check in and check out. A long line of people. Breakfast - minimal food available at 9.30am, when food service actually finished at 10am. Room was clean and comfortable

Posted by on 31 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Hello Amanda, Thank you so much for your kind review of the Holiday Inn Express Melbourne Southbank. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

4 out of 5
Clean and modern.

Posted by on 30 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Hello Asumi, Thank you so much for your kind review of the Holiday Inn Express Melbourne Southbank. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

4 out of 5
Small room but comfortable and location very good for the southbank attractions etc

Posted by on 30 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Hello D, Thank you so much for your kind review of the Holiday Inn Express Melbourne Southbank. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

4 out of 5
Overall very happy with the accommodation, nice room, great location, easy access and parking, just could have been a bit better with the cleaning in the bathroom

Posted by on 28 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Hello Nathan, Thank you so much for your kind review of the Holiday Inn Express Melbourne Southbank. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

5 out of 5
Modern. Good value for room, parking, breakfast. Near cigty but not cluttered. Lovely!

Posted by on 22 Mar. 2022

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Comment from Hotel Management

1 Apr. 2022 by Reservations

Hello David, Thank you so much for your kind review of the Holiday Inn Express Melbourne Southbank. I am glad to hear that you enjoyed a peaceful night away with us. We look forward to welcoming you back again. Kind Regards, The Reservations Team

About the Holiday Inn Express Melbourne Southbank, an IHG Hotel

Location 35-47 City Road, Southbank, VIC 3006

Property Features

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 4 meeting rooms available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 22 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (1.4 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.