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4.8 out of 5

"Location. Parking. Comfortable. Good breakfast. Very neat and reasonably posh place for what was being charged. " More

By a verified traveller on Mon 19 Apr 2021

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Hotel Description

At Holiday Inn Express Melbourne Southbank, an IHG Hotel you'll be within steps of popular attractions like Yarra Riverfront and Eureka Skydeck 88. Highlights at this hotel include free breakfast, a restaurant, and a 24-hour fitness center.

Smart TVs with cable channels are featured in all 345 soundproofed rooms, and you can enjoy free WiFi, sitting areas, and coffee/tea makers. Nice touches to enhance your stay include hydromassage showerheads and free toiletries, while pillowtop beds and premium bedding invite a good night's rest. Safes, hair dryers, and phones are also available.

The restaurant, Great Room Restaurant, is open for breakfast, lunch, and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free WiFi in public areas, a fitness center, and a 24-hour business center. There's also the convenience of self parking.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Eureka Tower and Melbourne Arts Centre.

Standard Room, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$151* Per night/room 9 May - 10 May

Standard Room, 2 Single Beds, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Melbourne Southbank, an IHG Hotel ratings based on 13 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Everyone (3) Couples (4) Family (7)
5 out of 5
Location. Parking. Comfortable. Good breakfast. Very neat and reasonably posh place for what was being charged.

Posted by on 19 Apr. 2021

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Comment from Hotel Management

21 Apr. 2021 by Reservations

Dear Anonymous It is great to see that you enjoyed your stay at the Holiday Inn Express Melbourne Southbank and especially liked our modern bathroom design and free express start breakfast. We appreciate your feedback in regards to our parking and would always recommend to see our team at reception who can direct our guests to a secondary car park location at the same discounted rate. We hope to welcome you back soon. Kind regards, The Reservations Team

5 out of 5
Great location, room, breakfast and price! We’ll be back for sure.

Posted by on 10 Apr. 2021

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Comment from Hotel Management

11 Apr. 2021 by Reservations

Dear Anonymous, Thank you for taking the time to review your stay. It is fantastic to see that you enjoyed so many aspects of your time and could make use of our fantastic location and enjoyed so many hotel facilities. We hope to welcome you back soon. Kind regards, The Reservations Team

4 out of 5
the location was good and central to our needs very clean and new

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Reservations

Dear Anonymous, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

5 out of 5
What a great motel. Close to everything, on-site parking, quiet/clean/modern rooms. We’ll definitely be back!

Posted by on 5 Apr. 2021

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Comment from Hotel Management

6 Apr. 2021 by Reservations

Dear Anonymous, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

5 out of 5

Posted by on 20 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by Reservations

Dear Anonymous, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

5 out of 5
The shower in a double room isn’t a good idea! Breakfast was fantastic all party’s loved the brekky the gym was good as well.

Posted by on 8 Mar. 2021

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Comment from Hotel Management

6 Apr. 2021 by Reservations

Dear Anonymous, Thank you for taking the time to review your most recent stay at our hotel. We are delighted to see that you enjoyed your time with us and are already looking forward to welcome back for another stay soon. Kind regards, The Reservations Team

4 out of 5
I ordered food 1 night very disappointed steak sandwich it was very disappointing to much bacon steak was not very good

Posted by on 11 Mar. 2020

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Comment from Hotel Management

12 Mar. 2020 by Tamara - Reservations Manager

Dear Anonymous, Thank you for taking the time to review your stay at the Holiday Inn Express Melbourne Southbank. We are surprised to see your comments in regards to our Food and Beverage offering and always encourage our team to approach our team to assist while they are staying with us. We have passed your comments onto our Kitchen team but please feel free to contact us directly if you wanted to discuss this further. We hope to welcome you back for another stay in the future and so that you get to try our menu again as so far we have only received positive feedback for our menu. Kind regards, The team at Holiday Inn Express Melbourne Southbank

5 out of 5
Location was great, breakfast was an absolute bonus, room was impeccably clean. Thankyou for your service

Posted by , from Geelong on 9 Mar. 2020

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Comment from Hotel Management

10 Mar. 2020 by Tamara, Reservations Manager

Dear Benji, It is wonderful to read that you really liked all aspects of your time with us at the Holiday Inn Express Melbourne Southbank and especially liked the free express start breakfast available daily for all of our guests. We hope to see you return for another stay soon. Kind regards, The team at Holiday Inn Express Melbourne Southbank

5 out of 5
Central location. No fuss. Everything worked really efficiently.

Posted by , from Newcastle on 1 Mar. 2020

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Comment from Hotel Management

5 Mar. 2020 by Tamara, Reservations Manager

Dear Bridget, It is great to see that you had a wonderful time at the Holiday Inn Express Melbourne Southbank and we would be delighted to welcome you back soon. Kind regards, The team at Holiday Inn Express Melbourne Southbank

5 out of 5
Very good location near many attractions. Staff were very friendly and the hotel was spotless! Great place to stop for a night in the city

Posted by on 23 Feb. 2020

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Comment from Hotel Management

25 Feb. 2020 by Tamara, Reservations Manager

Dear Anonymous, It is fantastic to see that you really enjoyed your time at the Holiday Inn Express Melbourne Southbank and could make use of our wonderful location which is only a short walk from the Southbank Promenade, NGV and CBD area. We hope to see you return for another stay soon. Kind regards, The team at Holiday Inn Express Melbourne Southbank

About the Holiday Inn Express Melbourne Southbank, an IHG Hotel

Location 35-47 City Road, Southbank, VIC 3006

Property Features

There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi. You'll find a 24-hour business center on site. There are 4 meeting rooms available. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Holiday Inn Express Melbourne Southbank, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 22 levels
  • Built in 2019
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

  • Airport: Melbourne Airport (MEL) (27.5 km / 17.1 mi)
  • Train station: Flinders Street Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pillowtop beds
  • Smart television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Hydromassage showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts credit cards, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • gap period enforced between guest stays 72 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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  • Holiday Inn Express Melbourne Southbank, an IHG Hotel Hotel
  • Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.