See all properties
Save

Novotel Melbourne on Collins

4.5 star property
Family-friendly hotel connected to a shopping centre in Melbourne with an indoor pool

Photo gallery for Novotel Melbourne on Collins

Exterior
Indoor pool
Bar (on property)
Accessible Room, 1 King Bed
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Parking available
The current price is AU$197
includes taxes & fees
21 Sept - 22 Sept

Explore the area

View map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Melbourne Central
    ‪7 min walk‬
  • Crown Casino
    ‪15 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Family Suite, Multiple Beds

1 bedroom, down duvets, in-room safe, desk

Family Suite, Multiple Beds

8.6 out of 10
Excellent
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Sofa bed - double
  • 49 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

1 bedroom, down duvets, in-room safe, desk

Deluxe Room, 1 King Bed with Sofa bed (Spa Room)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(35 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Blackout curtains
Heating
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

8.4 out of 10
Very good
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Separate bedroom
Down duvet
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.4 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

7.8 out of 10
Good
(39 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
LCD TV
Down duvet
Separate bedroom
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

You may also like

Ad
Exterior

Stamford Plaza Melbourne

Melbourne Central Business District
  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,684 reviews
The price is AU$197
includes taxes & fees
21 Sept - 22 Sept
Stamford Plaza Melbourne

About the area

Melbourne

Novotel Melbourne on Collins places you in the centre of Melbourne,connected to a shopping centre and within a short 5-minute stroll of popular places like Collins Street and Bourke Street Mall. Highlights at this family-friendly hotel include a restaurant, an indoor swimming pool and a bar/lounge. .The restaurant, Lane Restaurant, serves local cuisine and is open for breakfast, brunch, lunch and dinner. 7018 square feet (652 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. Buffet breakfast is available on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 15-minute walk of this Melbourne Central Business District hotel include Melbourne Central and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 2 min walk - 0.2 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Crown Casino - 15 min walk - 1.3 km
  • Marvel Stadium - 19 min walk - 1.6 km

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Maccaroni Trattoria Italiana - ‬1 min walk
  • ‪La Petit Chateau - ‬3 min walk
  • ‪Shujinko - ‬3 min walk
  • ‪The Butterfly Club - ‬3 min walk
  • ‪Aix Cafe - ‬1 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel connected to a shopping centre in Melbourne with an indoor pool
Novotel Melbourne on Collins offers its guests an indoor pool and a fitness centre. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 7018 square feet (652 square metres) and includes a conference centre. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available.

This Melbourne hotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 7018 sq ft of conference space
  • 652 sq. m of conference space
  • Built in 1992
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Melbourne on Collins offers 380 accommodations with a safe and coffee/tea makers. Beds feature down duvets. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Similar properties

Exterior

Stamford Plaza Melbourne

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, 1,684 reviews
The price is AU$197
includes taxes & fees
21 Sept - 22 Sept
Stamford Plaza Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and transport

  • Offsite parking available (AUD 42 per day)
  • Covered valet parking on site (AUD 64 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 39 to 39 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lane Cafe and Bar
  • Lane Restaurant

Things to do

  • Gym
  • Indoor pool
  • Shopping centre

Family friendly

  • Free cot
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Computer station
  • Conference centre (7,018 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1992
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from August 12 2025 to September 19 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 80 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39 to 39 for adults and AUD 0 to 39 for children
  • Valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 6 AM to 10 PM
  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Free in-room WiFi has a 5-device limit. WiFi in public areas is also free and has a 5-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Novotel Melbourne on Collins?

Novotel Melbourne on Collins offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Melbourne on Collins?

As of 21 Aug 2025, prices found for a 1-night stay for 2 adults at Novotel Melbourne on Collins on 21 Sept 2025 start from AU$197.00, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Melbourne on Collins?

Yep, Novotel Melbourne on Collins has covered valet parking for AUD 64 per day.

Are there any beaches close to Novotel Melbourne on Collins?

The closest beach to Novotel Melbourne on Collins is St Kilda Beach (6 km).

Does Novotel Melbourne on Collins have a pool?

Yep, and guests love it! Novotel Melbourne on Collins has an indoor pool. The pool is open 6 AM to 10 PM. The swimming pool will be unavailable from August 12 2025 to September 19 2025 (dates subject to change).

Is Novotel Melbourne on Collins family-friendly?

You bet! With amenities such as children's meals and a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Novotel Melbourne on Collins is a hit with families.

Does Novotel Melbourne on Collins serve breakfast?

Yep, buffet brekkie is on offer weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Novotel Melbourne on Collins?

No, Novotel Melbourne on Collins does not offer an airport shuttle service.

Is there a bar or restaurant at Novotel Melbourne on Collins?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Melbourne on Collins?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Novotel Melbourne on Collins?

No, only service animals are allowed.

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 323 out of 1001 reviews
Rating 6 - Okay. 138 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Better lighting in bathroom would be nice.
Stayed 4 nights in Aug 2025

6/10 Okay

Colin

Stayed 3 nights in Jul 2025

8/10 Good

Eunice

Liked: Cleanliness, staff & service
Staff were very helpful and allowed me to change rooms tobe nearer to the lifts.
Stayed 5 nights in Jul 2025

10/10 Excellent

Suong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing time spending our last couple of days of school holidays at The Novotel. The staff at Novotel went above and beyond to help our family and were always so friendly. The location was perfect to get anywhere. Highly recommend if you have a young family.
Stayed 2 nights in Jul 2025

8/10 Good

Grant

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness
Quiet and comfortable.
Stayed 2 nights in Jul 2025

10/10 Excellent

Moses

Stayed 2 nights in Jun 2025

6/10 Okay

Kate

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly loud lifts all night. Pool closed with no notice.
Stayed 2 nights in Jun 2025

8/10 Good

Renee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

10/10 Excellent

Nawaar

Stayed 3 nights in May 2025

10/10 Excellent

Xiaocui, auckland

Travelled with family, Travelled with family and small children
I think needs to update all the TV
Stayed 3 nights in May 2025

4/10 Poor

Danh

Disliked: Cleanliness, staff & service, property conditions & facilities
Bed sheet had some stains. We called housekeeping to replace it on the first come, she answered yes but no action. We will never come back and avoiding to book any hotel with Novotel name
Stayed 4 nights in May 2025

8/10 Good

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service
The hotel could do with a refurbishment in some areas. The hallways are somewhat "Tatty". The air conditioner was either too cold or too hot and noisy with no facility to switch off entirely. The bedside lamps did not work. There are no USB points in the room. The bar and restaurant staff were very friendly and helpful as were the concierge staff. The room was quiet. The elevators appear to be an ongoing concern for the hotel as one is still under repair and the other stopped working on one of the evenings we were there, being mobility challenged that was a struggle.
Stayed 3 nights in May 2025

8/10 Good

Helen

Travelled with family and small children
Liked: Cleanliness
Room was modern and clean although a constant loud noise I could hear all night long from the hotel somewhere. Pool area seems not well maintained quite dirty looking in that area. Some staff were not very helpful aswell. I won’t be staying at this hotel again.
Stayed 1 night in May 2025

6/10 Okay

David

Travelled with partner
Disliked: Property conditions & facilities
Check in was slow, multiple elevators weren’t working. Bedside power points didn’t work.
Stayed 1 night in May 2025

6/10 Okay

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities
Convenient to the city, transport and shopping. Dinner at hotel was very good. Staff very friendly and helpful. Air conditioning in my room was poor. Noise from renovation was a bit off putting. Towels and washers are a bit tired looking
Stayed 3 nights in May 2025

6/10 Okay

George

Stayed 2 nights in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean and convenient. Very close to public transport and restaurants and shops were close by
Stayed 2 nights in May 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our booking at another hotel was cancelled/overbooked with no notice and the staff at Novotel found us a room with no notice and even upgraded our room free of charge. The staff were so kind and I cannot fault them. Their service was amazing.
Stayed 1 night in May 2025

10/10 Excellent

caroline

Stayed 2 nights in May 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the position of the hotel, staff, amenities and the room was excellent
Stayed 1 night in May 2025

6/10 Okay

Matthew

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were amazing however, there were strains all over the carpet, there was no sweetner in the room as well as an open sugar sachet, I could hear people on the phone next door through the power outlet in the wall.
Stayed 1 night in May 2025

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff I interacted with were friendly and very helpful. We really appreciated the clean quiet and comfortable room.
Stayed 7 nights in Apr 2025