4.4 out of 5

"Always return to Novotel on Collins when I visit Melbourne, excellent location central to everything and friendly helpful staff 😁 " More

By a verified traveller on Thu 30 Aug 2018

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Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$158 per night

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Melbourne on Collins ratings based on 1,022 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Melbourne on Collins

Everyone (728) Couples (141) Business (4) Family (145) Other (1)
5 out of 5

Posted by on 13 Dec 2018

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3 out of 5
The room was average. The condition of the room was no different from any other crap motel.

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Franziska

Thank you for your feedback. Novotel Team

5 out of 5
Great location and staff. Very friendly and helpful staff.

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Franziska

Thank you for your 5 star feedback. Novotel Team

5 out of 5
Room was nice and clean. Junior suite was a great size too.

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Franziska

Thank you for your the 5 star feedback. Novotel Team

4 out of 5
Central to everything. Lacking in Christmas decorations

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Franziska

Thank you for your feedback. Novotel Team

2 out of 5

Posted by on 30 Nov 2018

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Comment from Hotel Management

2 Dec 2018 by Franziska

Thank you for your feedback. Novotel Team

5 out of 5
Comfortable Great spot Close to shops Lots of eating spots nearby

Posted by on 26 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Franziska

Thank you for your 5 out of 5 star review. Novotel Team

4 out of 5
Close to everything I needed to do. Great location!

Posted by , from Sydney on 23 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Franziska

Thank you, Lillian. What a pleasure it was to have you visit. Novotel Team

3 out of 5
The King size bed was not a king size it was to beds put together , The breakfast was good

Posted by , from Melbourne on 22 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Franziska

Thank you Andrew, for providing constructive feedback. No excuses made, you are correct. Hotels have beds that can be split in half to accommodate any scenario. My sincere apology as this was not to your preference and do let us know in the future we have real king beds as well. Franziska Guest Relations

5 out of 5
Great location to cbd and very friendly staff. Room very comfortable and well presented.

Posted by , from Swan Hill Victoria on 15 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Franziska

Thank you Dean, for the encouraging 5 out of 5 star review. Brings us joy to know you liked our hospitality and everything that comes with it. Stay well. Franziska Guest Relations

About the Novotel Melbourne on Collins

Location 270 Collins Street, Melbourne, VIC 3000

Property Features

Novotel Melbourne on Collins offers its guests an indoor pool and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 7016 square feet (652 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and gift shops/news stands are also featured at the family-friendly Novotel Melbourne on Collins. For a fee, parking is available. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 9 levels
  • 9 conference rooms
  • 7016 sq ft of conference space
  • 652 sq. m of conference space
  • Built in 1992
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24 km / 14.9 mi)
  • Train station: Flinders Street Station (1 km / 0.6 mi)
  • Metro station: Melbourne Central Station (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Novotel Melbourne on Collins offers 380 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Melbourne hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.

Lane Restaurant – This restaurant specialises in local cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Lane Cafe and Bar – This café serves breakfast, brunch and lunch. Guests can enjoy drinks at the bar.

Late-night fare is available from 24-hour room service.