4.5 out of 5

"Couldn’t have asked for a better place to stay to watch the footy " More

By a verified traveller on Thu 30 Aug 2018

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Hotel Description

A luxury stay in the heart of Docklands awaits you at Peppers Docklands. Within a 5-minute stroll you'll find Marvel Stadium and Melbourne Star Observation Wheel within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

All 87 rooms feature LCD TVs with digital channels, and you can enjoy free WiFi, iPod docks, and coffee/tea makers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and room service. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. Additionally, safes, hairdryers, and phones are available.

The restaurant, Momami, is open for breakfast, brunch, lunch, and dinner. Other amenities include free WiFi in public areas, a fitness centre, and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also the convenience of valet parking.

Attractions within a 20-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and DFO South Wharf.

Peppers Petite

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136 per night

Two Bedroom Balcony (Dual Key)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Peppers King Room with Balcony

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Suite - Dual Key

Bed Count 1 King Bed Maximum Occupancy 4 Max

Peppers Queen/Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Peppers Deluxe King Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Docklands ratings based on 302 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Docklands

Everyone (270) Couples (15) Business (3) Family (11)
1 out of 5
I actually didn’t like anything we stayed Good Friday and had dinner ordered drinks we had to ask where they were 3 times and hour later we got them and about two hours later got our food. Our room looked out to a roof and half finished job. Then to top it off paid for velar parking and our car that we just got fixed because we are selling comes back with a dent.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Vedran

Dear Guest, Warm greetings from Peppers Docklands. Thank you for taking the time to talk to me over the phone today to tell us about your experience at the Peppers Docklands, Once again I am sorry that your experience did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warm Regards Vedran Perica Front Office Manager Peppers Docklands Hotel

5 out of 5
The staff were amazing. My only suggestion is to include a kids menu please

Posted by on 16 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Vedran

Dear Guest, Warm greetings from Peppers Docklands. Thank you for providing feedback on your most recent stay with us, we will be sure to pass on your message to our relative department. We very much appreciate your comments regarding your stay at the Peppers Docklands. Sincerely, Vedran Perica Front Office Manager Peppers Docklands Melbourne.

5 out of 5

Posted by on 10 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Lachlan

Thanks for the great review. Hopefully we can have to back again.

5 out of 5
Great location for families. Access to public transport and local attractions.

Posted by on 7 Apr. 2019

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Comment from Hotel Management

9 Apr. 2019 by Lachlan

Thank-you for the great review

5 out of 5

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Lachlan

Thanks for the great review

5 out of 5
Great spot ! Checking in was fantastic and the customer service was outstanding!

Posted by on 7 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Lachlan

Great to hear you enjoyed your stay

4 out of 5
Handy location, but the pre-paid breakfast is a total ripoff. AUD 20 for bacon and eggs plus one other add-on and a tumbler of juice is outrageous. I was expecting at least some fruit or cereal plus the hot breakfast but was disappointed.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

7 Apr. 2019 by Lachlan

Thanks for the feedback, we will take this on board to improve future guest experiences. Warm regards, Lachlan Guest Relations Manger

4 out of 5
The parking situation is atrocious. I contacted Peppers in advance to ask about parking options and was informed there is a Wilsons parking for $14. Upon arrival the Wilsons parking is not at the hotel as one would presume and seeing as there was footy on at Marvel stadium not only was the parking $20 it was full so we were forced to pay $45 for valet parking.

Posted by on 31 Mar. 2019

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5 out of 5
Location is fantastic, beds soooo comfy, stafff AMAZING

Posted by on 31 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Vedran

Dear Guest, We very much appreciate your comments regarding your stay at the Peppers Docklands. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Vedran Perica Front Office Manager Peppers Docklands Melbourne

5 out of 5
Customer service amazing great feedback and food was outstanding room also amazing

Posted by on 30 Mar. 2019

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Comment from Hotel Management

31 Mar. 2019 by Lachlan

We are really happy to hear you enjoyed your stay so much

Property Features

Peppers Docklands offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The luxury Peppers Docklands also features tour or ticket assistance, coffee/tea in common area, and concierge services. Parking is available for a fee. This 5-star Docklands hotel is smoke free.

  • 87 guestrooms or units
  • 5 levels
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.6 km / 14 mi)
  • Train station: Spencer Street Station (1.7 km / 1.1 mi)
  • Metro station: Flagstaff Station (0.9 km / 0.5 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Peppers Docklands offers 87 forms of air-conditioned accommodation with iPod docking stations and minibars. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.

Momami – This restaurant serves breakfast, brunch, lunch and dinner. Open 24 hours. Open select days.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

This property offers complimentary buggy drop off services to the Etihad Stadium concourse and Southern Cross Station. For more details, please contact the office using the information on the reservation confirmation after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Parking height restrictions apply
  • 24-hour check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 30 per person (approximately)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Docklands Hotel
  • Peppers Docklands