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4.5 out of 5

"Great location for a quick trip to watch the footy and grab dinner at Docklands. Staff great. " More

By a verified traveller on Mon 05 Jul 2021

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Peppers Docklands. Within a 5-minute stroll you'll find Marvel Stadium and Yarra Riverfront within a 15-minute walk. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 87 rooms feature iPod docks, digital TV, and coffee/tea makers. Refrigerators and room service make in-room dining easy, and minibars provide refreshments. Premium linens invite a comfortable night's sleep, and you'll find nice touches like rainfall showerheads and bathrobes. Safes, hair dryers, and phones are also available.

Enjoy the fitness center and seasonal outdoor swimming pool. Added amenities include free WiFi in public areas, a snack bar/deli, and coffee/tea in a common area. Cooked-to-order breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 15-minute walk of this 5-star Melbourne Central Business District hotel include Flagstaff Gardens and Collins Street.

2 Bedroom Balcony (Dual Key) - Weekly Housekeeping

Bed Count 2 King Beds Maximum Occupancy 6 Max

Peppers King - Weekly Housekeeping

Bed Count 1 King Bed Maximum Occupancy 3 Max

2 Bedroom Hotel (Dual Key)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Room (Peppers King)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Peppers Queen/Queen - Weekly Housekeeping

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

2 Bedroom Balcony (Dual Key)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Peppers Docklands ratings based on 407 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Peppers Docklands

Everyone (305) Business (3) Couples (44) Family (38)
2 out of 5

Posted by on 14 Jul. 2021

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5 out of 5
Great location for a quick trip to watch the footy and grab dinner at Docklands. Staff great.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Docklands

Thank you for your Feedback we here at Peppers Docklands await your return.

2 out of 5
Unfortunately our room was next to the plant room so noisy. The corridor had a weird noise as if you were in a storm. Had to place a towel in the doorway to stop noise. Restaurant closed so had to go offsite for breakfast. Probably give it a miss next time.

Posted by on 5 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Docklands

Hi Thank you for your feedback we apologies for the Inconvenience. Thank you

4 out of 5
Nice, clean, but more importantly, so close to marvel stadium

Posted by on 4 Jul. 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Docklands

Hi we are glad to hear your stay was a good one.We look forward to your return. Thank you

5 out of 5
Great position, comfortable rooms with a touch of top end. Friendly helpful staff that nothing was too much trouble. Will definitely stay again. Family friendly too.

Posted by on 30 Jun. 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Docklands

Hi Thank you for taking the timpe to provide feedback we look forward to your return. Thank you

2 out of 5
No food

Posted by on 15 May 2021

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Comment from Hotel Management

5 Jul. 2021 by Peppers Docklands

Hi Thank you for your feedback apologies for the Inconvenience we do hope to be back up and runnig shortly. We look forward to your return. Thank you

5 out of 5
Great location! We loved the proximity to Marvel Stadium.

Posted by on 15 May 2021

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5 out of 5
Clean and convenient to everything

Posted by on 10 May 2021

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4 out of 5
Very close to Marvel Stadium Friendly staff Lovely rooms. Great cosy bar area Valet parking could of been signed better as we missed it.

Posted by on 2 May 2021

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3 out of 5
The room was very nice but we lost over an hour of time there due to directions leading to marvel stadium😢 Also had to Pay for parking to drive around marvel stadium looking for peppers which was unavoidable since my maps drove me there. Not familiar with area I though hotel must have been off stadium Staff friendly enough The room itself was beautiful

Posted by on 21 Apr. 2021

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Comment from Hotel Management

25 Apr. 2021 by Hannah

Thank you for taking the time to leave this feedback. We are so sorry to hear you had issues with directions and parking. We are glad you enjoyed your room and we were able to look after you once you arrived.

Property Features

There's a snack bar/deli on site. Public spaces have free WiFi. Peppers Docklands offers its guests a fitness center and a seasonal outdoor pool. An airport shuttle (available 24 hours) is available for a fee. A terrace, tour/ticket assistance, and coffee/tea in a common area are also featured at the luxury Peppers Docklands. Parking is available for a fee. You'll have access to the outdoor pool at a partner property. This 5-star Melbourne hotel is smoke free.

  • 87 guestrooms or units
  • 5 levels
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.3 km / 0.8 mi)
  • Metro station: Flagstaff Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Peppers Docklands offers 87 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones.

  • Minibar
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7 AM to 11 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Parking height restrictions apply
  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 5 and AUD 30 per person (approximately)
  • Airport shuttle fee: AUD 20 (one-way)
  • Airport shuttle fee per child: AUD 20 (one-way)
  • Valet parking fee: AUD 45 per day (in/out privileges)
  • Late check-out fee: AUD 20.00 (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Peppers Docklands Hotel
  • Peppers Docklands

You should know

  • The seasonal pool will open in January and close in December.
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.