"Beautiful room, amazing service, completely let down by non-insulated windows that you can hear people talking from the esplanade, and the restaurant ... " More
This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a 24-hour front desk. Plus you'll find a terrace, luggage storage, and a front-desk safe. There's also the convenience of valet parking.
Attractions within a 30-minute walk of this 5-star Melbourne Central Business District hotel include Crown Casino and Entertainment Complex and Queen Victoria Market.
18 May 2022 by MS
Thank you for taking the time to tell us about your experience at the Peppers Docklands. At Peppers, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We hope we can welcome you back soon!
12 May 2022 by MS
Dear Pauline, Thank you for your 5 Star Review! We hope to welcome you back very soon!
27 Apr. 2022 by Peppers team
Dear David, We are sorry to hear about your experience with your recent stay. It is unfortunate when issues with third party bookings happen but i am very happy we were able to correct the issue in the best possible way for you without having to go through indirect channels prolonging the delay. I'm sure our team handled this in the most professional and helpful way.
12 May 2022 by MS
Dear Nanette, Thank you for your 5 star review! We look forward to welcoming you back soon!
12 May 2022 by MS
Dear Jo, Thank you for your 5 Star Review! We love creating memorable moments for our guests and I'm glad we were able to do so for your daughter on her Birthday. We hope to welcome you back soon!
18 Apr. 2022 by Peppers team
Hi Terry, Thank you for leaving feedback on your stay. We are sorry to hear your stay was not what you expected and it sounds like the nearby venues closure due to the Easter weekend and public holidays impacted your stay. We hope in future you will give us a second chance once our restaurant is open and fortunately our pool and gym is now operational again. Warm regards
4 Apr. 2022 by Peppers Team
Dear Erin, We very much appreciate your comments regarding your stay at the Peppers Docklands Melbourne. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Peppers Team
15 Mar. 2022 by Peppers Team
Hi Michelle We are sorry to hear about your recent stay with us. You are right, the Expedia page had not yet been updated to reflect the pool maintenance. We have corrected this issue and do hope we will have another chance to accommodate you in future. Warm regards
5 Mar. 2022 by Pepper's Team
Thank you so much for leaving this great review, Anthony! We are so pleased to hear you enjoyed your stay and look forward to welcoming back again soon
22 Mar. 2022 by Jason. h, Guest relations Manager
Hi Robert We are sorry to hear you did not enjoy your stay with us. If there is any feedback you could provide that would be helpful as we endeavour improve our location and service . Warm regards
Peppers Docklands offers its guests a fitness center, a terrace, and a front desk safe. Public spaces have free WiFi. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the outdoor pool at a partner property. This 5-star Melbourne hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Valet parking (surcharge) , Parking (limited spaces)
Peppers Docklands offers 87 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 40-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided weekly.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property offers buggy drop-off services to the Etihad Stadium concourse and Southern Cross Station.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.