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4.2 out of 5

"Enjoyed my stay at Pegasus. Friendly staff and nice clean and comfortable room. I had a queen studio. Pool looked great but I didn't get a chance to ... " More

By a verified traveller on Sun 05 Feb 2023

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Hotel Description

Pegasus Apart'Hotel places you in the center of Melbourne, within a short 5-minute stroll of Flagstaff Gardens and Queen Victoria Market. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchenettes and LCD TVs.

You can enjoy a TV with digital channels, and each apartment features a coffee/tea maker, free local calls, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. Nice touches to enhance your stay include slippers and free toiletries. A hair dryer, an iron/ironing board, and a desk are also available.

Enjoy the gym and spa tub. Other amenities include free WiFi in public areas and laundry facilities. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Melbourne Central Business District aparthotel include Melbourne Central and Emporium Melbourne.

Queen Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$144* Per night/room 12 Feb. - 13 Feb.

Twin Studio Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pegasus Apart'Hotel ratings based on 1,179 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pegasus Apart'Hotel

Everyone (792) Couples (120) Business (12) Students (1) Family (179)
4 out of 5
Enjoyed my stay at Pegasus. Friendly staff and nice clean and comfortable room. I had a queen studio. Pool looked great but I didn't get a chance to use it during my stay. Location was nice and quiet and close to QV Markets and a very short walk to tram route. I would happily stay there again.

Posted by on 5 Feb. 2023

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Comment from Hotel Management

7 Feb. 2023 by Stuart Lyall, General Manager

Dear Terri, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

4 out of 5
The apartments feel as though they have had a recent make over. The furnishing all fresh and tidy. They have basic cooking facilities which would. be great for longer stays

Posted by on 30 Jan. 2023

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Comment from Hotel Management

4 Feb. 2023 by Oscar

Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.

5 out of 5
It was a really nice place

Posted by on 29 Jan. 2023

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Comment from Hotel Management

31 Jan. 2023 by Stuart Lyall, General Manager

Dear Austin, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

4 out of 5
I like the pool and the Spa. Dining table is too small for 4 people. Small size apartment. Rates could’ve been cheaper.

Posted by on 28 Jan. 2023

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Comment from Hotel Management

3 Feb. 2023 by Stuart Lyall, General Manager

Dear Arnette, Thank you for providing feedback on your recent stay with us. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. Once again, thank you for taking the time to provide us with your comments, we do hope to see you return. Kind regards, Stuart Lyall, General Manager

4 out of 5
We had a 2 bedroom apartment. It had everything we needed for our 4 night stay with kids. The pool was an added bonus. The beds weren't very comfortable - too soft for us but, I guess, different people might like it...

Posted by on 26 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Stuart Lyall, General Manager

Dear Sandra, Thank you for providing feedback on your recent stay with us. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. Once again, thank you for taking the time to provide us with your comments, we do hope to see you return. Kind regards, Stuart Lyall, General Manager

4 out of 5
The apartment was nice for 2 of us. I didnt like that my wondow was looking at a brick wall and no natural light was coming in the room. Room was too dark.

Posted by on 25 Jan. 2023

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Comment from Hotel Management

30 Jan. 2023 by Stuart Lyall, General Manager

Dear Stav, Thank you for providing feedback on your recent stay with us. We are continually striving to improve our services, and we will certainly take your valuable feedback on board. Unfortunately being a city hotel many of our views are obstructed by other buildings. Once again, thank you for taking the time to provide us with your comments, we do hope to see you return. Kind regards, Stuart Lyall, General Manager

5 out of 5
Was a nice stay and a very clean apartment room. Staff very friendly. Will definitely stay her again

Posted by on 22 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Stuart Lyall, General Manager

Dear Kayla, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

4 out of 5
Liked that there is Parking ✅ Was easy to access tram

Posted by on 21 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Stuart Lyall, General Manager

Dear Janet, Thank you very much for taking the time to post your feedback on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

3 out of 5
Convenient and handy

Posted by on 16 Jan. 2023

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Comment from Hotel Management

23 Jan. 2023 by Stuart Lyall, General Manager

Dear Robert, Thank you for taking the time to provide us with your comments, we do hope to see you return. Kind regards, Stuart Lyall, General Manager

3 out of 5
Pros Close to public transport and shops. Seemed like a safe area. Staff very friendly and polite, happy to carry out requests when asked. Safe parking under the hotel at an additional $25/day. Very comfortable beds. Good sized room once they moved us to the one we'd actually booked and had paid extra for. Noisy air/con but we didn't mind as it was like white noise to drown out the sound of the lift. Good view of the city. Cons We were initially put in the wrong room (smaller than the one we'd booked and paid extra for) but staff were happy to move us when we asked. The lounge was very dirty/stained. The runner tiles in the bathroom were filthy. The daily cleaning was very hit and miss and we often had to ask for items that were not restocked ie toilet paper, towels, soap, teatowel. The carpet was only vacuumed once in the week we stayed there and the bathrooms were not cleaned at all but rubbish was collected daily. Limited and mismatched cutlery - we had to ask for another teaspoon as there was only one but staff were happy to provide anything extra we asked for. The hotel advertised that all cleaning products were provided but we only received 2 sachets of dishwashing detergent so had to buy our own.

Posted by on 15 Jan. 2023

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Property Features

Pegasus Apart'Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Pegasus Apart'Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 22 levels
  • Built in 2012
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (1.2 km / 0.7 mi)
  • Metro station: Flagstaff Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pegasus Apart'Hotel offers 150 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers. 40-inch LCD televisions come with digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Toothbrush and toothpaste

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30 per night (in/out privileges)
  • Nearby parking fee: AUD 30 per day(656 ft away; open 24 hours)
  • Crib (infant bed) fee: AUD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pegasus Apart Hotel
  • Pegasus Apart’Hotel
  • Pegasus Apart’Hotel Aparthotel
  • Pegasus Apart’Hotel Aparthotel Melbourne
  • Pegasus Apart’Hotel Melbourne
  • Pegasus Apart'Hotel Aparthotel Melbourne
  • Pegasus Apart'Hotel Aparthotel
  • Pegasus Apart'Hotel Melbourne
  • Pegasus Apart'Hotel Melbourne
  • Pegasus Apart'Hotel Aparthotel
  • Pegasus Apart'Hotel Aparthotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.