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4.2 out of 5

"Great location and friendly staff " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

Pegasus Apart'Hotel places you in the center of Melbourne, within a short 5-minute stroll of Flagstaff Gardens and Queen Victoria Market. Highlights at this aparthotel include an indoor swimming pool, and in-room kitchenettes and dryers.

You can enjoy an LCD TV with digital channels, and each apartment features a coffee/tea maker, free local calls, and a safe. In-room dining is easy with a kitchenette that comes equipped with a refrigerator, a microwave, and a stovetop. A hair dryer, an iron/ironing board, and a desk are also available.

Enjoy the gym and spa tub. Other amenities include free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Melbourne Central Business District aparthotel include Melbourne Central and Emporium Melbourne.

Queen Studio Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145* Per night/room 25 Mar. - 26 Mar.

Twin Studio Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Family Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pegasus Apart'Hotel ratings based on 1,416 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pegasus Apart'Hotel

Everyone (894) Business (12) Couples (167) Students (1) Family (233)
1 out of 5
Lack of communication and customer waiting to check in but proceeded to do something on the computer that could wait for after checking in customer. After messing me around, gave me the wrong car park spot. And the complimentary toothbrushes in the boxes had all plastic packaging opened.

Posted by on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Alma,Thank you very much for your review on your recent stay with us.We are continually striving to improve our services, and we will certainly take your valuable feedback on board.Once again, thank you for taking the time to provide us with your comments. We do hope to see you return.Kind regards, Rohit VaidFront Office Manager

5 out of 5
Great location and friendly staff

Posted by on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Caro, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

5 out of 5
Fantastic area fantastic room

Posted by on 18 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Loretta, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

4 out of 5
Where there was a space for a washing machine in bathroom..would be very handy to hv a little cupboard or shelf or something for toilet bags...there is no toilet bag shelf..

Posted by on 17 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Julie, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

5 out of 5
Customer service was absolutely brilliant! I made a mistake with dates (totally on me) but the wonderful staff still did everything they could to help. Lovely clean rooms. Great location. Every staff member friendly, helpful and professional

Posted by on 16 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Lauren,Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

4 out of 5
Perfect for our stay whilst in Melbourne for a concert. Clean, comfortable and easy to get to.

Posted by on 14 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Jodi, Thank you very much for taking the time to post your review on your recent stay with us. we look forward to welcoming you back soon.Kind regards,Rohit VaidFront Office Manager

5 out of 5
These guys were great, there was an issue with the hot water in our room, they gave us another room to have a shower and gave us free parking for the inconvenience. Very happy with the service, problems can happen anywhere and they dealt with it without any hassles.

Posted by on 14 Mar. 2024

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Comment from Hotel Management

19 Mar. 2024 by Rohit Vaid

Dear Jodie, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you had a great stay and will share your feedback amongst the team, who pride to deliver a high standard of service and guest experience. We look forward to welcoming you back soon.Kind regards, Rohit VaidFront Office Manager

5 out of 5
Lovely customer service, everything was a breeze when it came to check in/check out. Nice, clean and quiet rooms. Would stay again

Posted by on 13 Mar. 2024

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Comment from Hotel Management

13 Mar. 2024 by Oscar

Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.

5 out of 5
I had a most enjoyable stay midweek, I would be back again if I needed to stay in this part of town.

Posted by on 7 Mar. 2024

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Comment from Hotel Management

12 Mar. 2024 by Oscar

Thank you for staying at Pegasus Apart'Hotel. We really appreciate your review. Hope to see you again soon.

5 out of 5

Posted by on 5 Mar. 2024

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Comment from Hotel Management

6 Mar. 2024 by Stuart Lyall, General Manager

Dear Rebecca, Thank you very much for taking the time to post your review on your recent stay with us. We are delighted that you enjoyed your time with us and we look forward to welcoming you back soon. Kind regards, Stuart Lyall, General Manager

Property Features

Pegasus Apart'Hotel offers its guests an indoor pool, a spa tub, and a fitness center. WiFi is free in public spaces. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Pegasus Apart'Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 22 levels
  • Meeting rooms
  • Built in 2012
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (1.2 km / 0.7 mi)
  • Metro station: Flagstaff Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Pegasus Apart'Hotel offers 170 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, complimentary toiletries, hair dryers, and toothbrushes and toothpaste. 40-inch LCD televisions come with digital channels. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • Clothes dryer
  • LCD television
  • Digital channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Wardrobe or closet
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products.

The property is professionally cleaned.

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Grey water recycling system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Property is not currently implementing any guest safety measures
  • Water dispenser use by guests actively encouraged

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 16 for children
  • Self parking fee: AUD 30 per night (in/out privileges)
  • Nearby parking fee: AUD 30 per day(656 ft away; open 24 hours)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Pegasus Apart Hotel
  • Pegasus Apart’Hotel
  • Pegasus Apart’Hotel Aparthotel
  • Pegasus Apart’Hotel Aparthotel Melbourne
  • Pegasus Apart’Hotel Melbourne
  • Pegasus Apart'Hotel Aparthotel Melbourne
  • Pegasus Apart'Hotel Aparthotel
  • Pegasus Apart'Hotel Melbourne
  • Pegasus Apart'Hotel Melbourne
  • Pegasus Apart'Hotel Aparthotel
  • Pegasus Apart'Hotel Aparthotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.