4.4 out of 5

"Although my stay was short just overnight it was a very pleasant stay, the staff were friendly and helpful and the accommodation excellent. The evenin ... " More

By a verified traveller on Wed 18 Apr 2018

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Hotel Description

At Holiday Inn Melbourne Airport, you'll be 19.3 km (12 mi) from Melbourne Zoo and 20.6 km (12.8 mi) from Flemington Racecourse. Highlights at this hotel include in-room free WiFi, free high-speed Internet, and LCD TVs.

Cable TV, coffee/tea makers, and free newspapers are featured in all 207 soundproofed rooms. Fridges and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and pillow menus. Additionally, safes, hairdryers, and phones are available.

The restaurant, Vargas Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own bar/lounge. 473 square feet (44 square metres) of event facilities include conference centres, and other business amenities include a 24-hour business centre. Added amenities include free WiFi in public areas, a fitness centre, and laundry facilities. Each morning buffet breakfast is served between 5:30 AM and 10 AM. There's also self parking, along with the convenience of a free airport shuttle.

Within a 20-minute drive of this 4-star Melbourne Airport hotel, attractions include University of Melbourne and Etihad Stadium.

Holiday Inn Melbourne Airport ratings based on 840 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

close to the airport and offers all that is needed

Pros: Staff were extremely helpful
Cons: Temperature control in room very slow to adjust temp
Location: Airport for travel next day
Although my stay was short just overnight it was a very pleasant stay, the staff were friendly and helpful and the accommodation excellent. The evening meal was Delicious and the staff helpful, I had breakfast included and would recommend this to anyone travelling. All -in-all a very enjoyable stay

Posted by on 18 Apr 2018

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5 out of 5
There staff were helpful and friendly. The room was clean and relaxing! It was everything I needed.

Posted by on 14 Apr 2018

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Comment from Hotel Management

16 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Anonymous, Thank you for taking the time to share your feedback on your stay with us at the Holiday Inn Melbourne Airport. We are delighted to hear you enjoyed our friendly service, and had an enjoyable stay, with everything you needed. We are looking forward to welcoming you back!

3 out of 5

Cheap and Close to Airport

The Holiday Inn is cheap and cheerful and does the job. The hotel could do with some updates as the room was very dated, but it was quiet and close to the airport - perfect for an early morning flight. We signed up for the shuttle on arrival the night before, and found the transfer process to be smooth and easy.

Posted by on 9 Apr 2018

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Comment from Hotel Management

9 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Jess, Thank you for staying with us at the Holiday Inn Melbourne Airport. It is great to see you have enjoyed your stay and I will pass on your great feedback to the team, we look forward to welcoming you back the next time you are in Melbourne.

5 out of 5

Airport stay

Staff were very helpful. Stayed night prior to flying out. Happy to stay here again

Posted by , from mt martha on 8 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Melinda, Thank you so much for taking the time to share your review of our hotel. We are delighted to hear you enjoyed your short stay before flying out. We will be pleased to welcome you back next time!

5 out of 5
The staff were all phenomenal, especially towards my 4 year old daughter. They were friendly and helpful and I would highly reccomend them to anyone travelling with kids. The breakfast also exceeded expectations with a wide variety on offer that satisfied all of us before a day of flying. The bus to the airport was helpful saving us the trek across the car park.

Posted by , from Warrnambool on 6 Apr 2018

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Comment from Hotel Management

8 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Sophie, Thank you so much for your review of our hotel. It was a delight to welcome you and your family, we want kids to enjoy their experience as much as the adults. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

5 out of 5
Have stayed at the hotel before and the service is what we need traveling international

Posted by on 4 Apr 2018

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Comment from Hotel Management

6 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Anonymous, Thank you so much for your review of our hotel.We are pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,

5 out of 5
It was wonderful and such a convenient place. The blonde woman at reception was such a bubbly person and very helpful too, I’ll definitely be back.

Posted by on 2 Apr 2018

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Comment from Hotel Management

3 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Anonymous, Thank you so much for your review of our hotel. We are pleased to hear you enjoyed a convenient stay with us.  It's something our staff takes great pride in, so we value your feedback and will pass this on to the team members they are going to be delighted. We hope you will visit us again. Sincerely,

5 out of 5
Very friendly staff and well looked after in the restaurant. We will be using this hotel when traveling out of Melbourne as it is so handy avoiding same day traffic to the airport.

Posted by , from Frankston on 1 Apr 2018

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Comment from Hotel Management

3 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi James and Bev, Thank you so much for staying with us, We are delighted to hear you have enjoyed the convenience of our hotel, and enjoyed dining in our Vargas restaurant. We are looking forward to welcoming you back next time you travel this way.

4 out of 5
BAR SERVICE WAS NOT GOOD. SEVERAL CUSTOMERS AND MYSELF HAD TO WAIT A LONG TIME TO BE SERVED. NO ONE WAS TENDING THE BAR. HADD TO GET THE FRONT DESK TO GET A BAR TENDER,

Posted by , from ATTOE on 31 Mar 2018

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Comment from Hotel Management

3 Apr 2018 by Team of Holiday Inn Melbourne Airport

Hi Bob, Thank you for bringing this to our attention. We apologize for the inconveniences you faced during your stay at our Bar, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We hope you choose to stay with us again, so we can show you our true level of service. Sincerely,

1 out of 5

Leaking Shower and Lost Shoes

Cons: Fix the shower tap fitting that leaked. Your cleaning staff honesty.
We stayed at this hotel, arriving after midnight, upon our return on a long international flight. We went to take a shower only to find the shower tap fitting leaked hot water that ran down all over the floor making the bathroom floor slippery and unsafe. It was uncomfortable to use the toilet during the night as the floor in the bathroom was flooded. My partner left a pair of expensive shoes under the bench in the bedroom - we called as soon as realised they were missing. We were advised the room had been cleaned and there were no shoes left in the room. Obviously the cleaner has the same size feet and is enjoying her new expensive shoes. The shoes were definitely in there. We are very disappointing.

Posted by , from Melbourne on 21 Mar 2018

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Comment from Hotel Management

25 Mar 2018 by Team of Holiday Inn Melbourne Airport

Dear Unhappy Thank you for taking time to share your experience with us. We are sorry to hear that you did not fully enjoy your time in our hotel. We take comments such as these very seriously and would like to follow up with you. If you may please contact the hotel and ask to speak to our Front Office Manager as we will like to obtain more information. We are looking forward to hearing back from you very soon. Best Regards,

About the Holiday Inn Melbourne Airport

Location 10-14 Centre Road, Melbourne Airport, VIC 3045

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hr business centre and meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 473 square feet (44 square metres) and includes conference centres. The business-friendly Holiday Inn Melbourne Airport also features a fitness centre, complimentary newspapers in the lobby, and on-site laundry facilities. A roundtrip airport shuttle (available 24 hours) and An area shuttle are free. For a fee, parking is available. This 4-star Melbourne Airport hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 8 levels
  • 4 conference rooms
  • 473 sq ft of conference space
  • 44 sq. m of conference space
  • Dining venue
  • Bar or lounge
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (0.7 km / 0.4 mi)
  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Melbourne Airport offers 207 forms of air-conditioned accommodation with minibars and a safe. A pillow menu is available. LCD televisions come with premium cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a complimentary bathrobe and a hairdryer. Melbourne Airport's hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Pillow options
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Safe
  • Bathrobes
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 5:30 AM to 10 AM.

Vargas Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available upon request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD28.50 per person (approximately)
  • Self-parking fee: AUD20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.