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4.5 out of 5

"Great service with there shuttle bus, and being 24 hours open to checkin " More

By a verified traveller on Tue 26 Sep 2023

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Hotel Description

A family-friendly stay in Melbourne awaits you at Holiday Inn Melbourne Airport, an IHG Hotel. You'll be 1.1 km (0.7 mi) from Woodlands Historic Park and 2.9 km (1.8 mi) from URBNSURF Sports Park. Highlights at this hotel include in-room free WiFi, free Internet, and LCD TVs.

The restaurant, Vargas Restaurant, is open for breakfast, lunch, and dinner. For a drink, you can stop by the hotel's own lounge bar. Added amenities include free WiFi in public areas, a gym, and a 24-hour business center. Buffet breakfast is available daily between 6:00 AM and 10 AM. There's also self parking, along with the convenience of a free airport shuttle.

Sights within a 10-minute drive of this 4-star Melbourne Airport hotel include Westfield Airport West Shopping Centre and The Living Legends.

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max
AU$241* Per night/room 4 Nov. - 5 Nov.

Premium Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Holiday Inn Melbourne Airport, an IHG Hotel ratings based on 331 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Melbourne Airport, an IHG Hotel

Everyone (166) Couples (62) Family (96)
5 out of 5
Great service with there shuttle bus, and being 24 hours open to checkin

Posted by on 26 Sep. 2023

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3 out of 5
Booked an early morning wake up call. Double checked on check in. No call. Could have missed my flights, including international connections.

Posted by on 23 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by General Manager

Dear Peter,We sincerely apologize for the oversight regarding your wake-up call during your recent stay at our hotel. We understand the importance of timely wake-up calls, especially for guests with early flights.Your feedback is invaluable to us, as it highlights areas where we need to improve our service. We will be addressing this matter with our team to ensure that such oversights do not occur in the future.We genuinely appreciate your understanding, and we hope this isolated incident does not deter you from considering us for future stays. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.Sincerely,Nick HendersonGeneral Manager

5 out of 5
A great place to stay

Posted by on 23 Sep. 2023

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Comment from Hotel Management

27 Sep. 2023 by General Manager

Dear Brook,Thank you for the fantastic 5-star rating! We're thrilled to know that you had a wonderful experience during your stay. We look forward to welcoming you back in the future for another fantastic stay.Sincerely,Nick HendersonGeneral Manager

5 out of 5
Convenient to the airport. The hotel is clean and the staff are friendly and helpful. Will stay again.

Posted by on 15 Sep. 2023

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Comment from Hotel Management

15 Sep. 2023 by General Manager

Dear Raquel,Thank you for your kind review! We're delighted to hear that our hotel's convenient location, cleanliness, and friendly staff made your stay enjoyable. It's wonderful to know that you plan to stay with us again, and we look forward to welcoming you back on your next visit.Safe travels, and see you soon!Sincerely,Nick HendersonGeneral Manager

4 out of 5
Convenient for an overnight stay and early morning flight!

Posted by on 4 Sep. 2023

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Comment from Hotel Management

5 Sep. 2023 by General Manager

Dear Merilyn,Thank you for your review. We're delighted to hear that you found our hotel convenient for your overnight stay and early morning flight. We understand the importance of providing a comfortable and hassle-free experience for travelers, and we're pleased to know that we met your expectations.We appreciate your feedback and hope to have the opportunity to welcome you back in the future.Sincerely,Nick HendersonGeneral Manager

5 out of 5
Suited us perfectly as an overnight stop pre flight.

Posted by on 2 Sep. 2023

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Comment from Hotel Management

3 Sep. 2023 by General Manager

Dear Leigh,Thank you for choosing to stay with us and for taking the time to leave your feedback. We're delighted to hear that our hotel suited your needs for an overnight stop before your flight. If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share them with us.We look forward to welcoming you back in the future.Sincerely,Nick HendersonGeneral Manager

5 out of 5
Reception staff were great very helpful

Posted by on 1 Sep. 2023

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Comment from Hotel Management

3 Sep. 2023 by General Manager

Dear Greg,Thank you for taking the time to share your positive experience with our reception staff. We're delighted to hear that they were helpful and made your stay more enjoyable. If you have any additional comments or suggestions, please feel free to share. We look forward to welcoming you back in the future for another great stay.Sincerely,Nick HendersonGeneral Manager

4 out of 5
The night we checked in after our flight the staff were unable to cope with the number of calls. Probably we were all asking for pick up. However when we did arrive everyone was pitching in including the van driver. Now that’s great.

Posted by on 25 Aug. 2023

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Comment from Hotel Management

27 Aug. 2023 by General Manager

Dear Kathleen,Thank you for sharing your feedback with us. We apologize for any inconvenience you experienced during check-in due to the high volume of calls. We appreciate your understanding, and we're glad to hear that our team rallied together to ensure a smooth arrival experience for you. Your recognition of their efforts is much appreciated. Should you have any further comments or suggestions, please feel free to let us know. We hope you enjoyed your stay overall and look forward to welcoming you back in the future.Sincerely,Nick HendersonGeneral Manager

5 out of 5
Very clean and comfortable bed, welcome after a long haul flight. Courtesy bus was very quick and efficient, driver was friendly and courteous. Reception staff very friendly and helpful

Posted by on 21 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by Ani Kadulkar

Dear Frances,Thank you for sharing your feedback with us regarding your recent stay at our hotel. We truly appreciate your kind words and are delighted to hear about your positive experience.We're thrilled that you found your room to be very clean and the bed comfortable. It's great to know that our courtesy bus service met your expectations in terms of speed and efficiency. Furthermore, we're equally delighted to hear about your positive interactions with our reception staff. Providing friendly and helpful service is a core value for us, and we're glad that our team was able to assist you during your stay.Should your travels bring you back to the area, we would be honoured to welcome you again and provide you with another excellent stay. Thank you for choosing our hotel, and we look forward to the possibility of serving you again in the future.Kind regards,Ani KadulkarFront Office Manager

5 out of 5
Comfortable. Great staff

Posted by on 19 Aug. 2023

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Comment from Hotel Management

21 Aug. 2023 by General Manager

Dear Barbara,We're delighted that you found your stay comfortable and that our staff made a positive impression. If you have any suggestions for improvement or if there's anything specific you enjoyed, please don't hesitate to share. Your feedback is valuable to us. We hope to have the opportunity to welcome you back in the future.Sincerely,Nick HendersonGeneral Manager

About the Holiday Inn Melbourne Airport, an IHG Hotel

Location 10-14 Centre Road, Melbourne Airport, VIC 3045

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The family-friendly Holiday Inn Melbourne Airport, an IHG Hotel also features a fitness center, a garden, and laundry facilities. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Parking is available for a fee. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 8 levels
  • Deli
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge)

Transport

  • Property shuttles: Free airport shuttle and area shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Melbourne Airport, an IHG Hotel offers 207 accommodations with minibars and laptop-compatible safes. A pillow menu is available. LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10 AM.

Vargas Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

This property offers transfers from the airport. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Holiday Inn Melbourne Airport, an IHG Hotel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Enhanced food service safety measures are in place. On-site antigen/rapid COVID-19 testing is available for a AUD 12.00 fee. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Children stay free - maximum age 12
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of COVID-19 Guidelines (WHO)
  • Onsite COVID-19 testing (Antigen) is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.50 per person
  • Self parking fee: AUD 25 per night
  • Rollaway bed fee: AUD 55.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Hotel Melbourne Airport
  • Holiday Inn Melbourne Airport
  • Melbourne Airport Holiday Inn
  • Holiday Inn Melbourne Airport Hotel

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 4-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.