Hotel Grand Chancellor Melbourne Deals & Reviews (Melbourne, AUS) | Wotif

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Melbourne •1 Room

Melbourne • 1 Room

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Hotel Grand Chancellor Melbourne, Melbourne, current page

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3.8 out of 5

Good!

See all 308 Wotif Reviews

"Didn’t like that the bed was Velcro’d together but other than that was good " More

By a verified traveller on Sun 02 May 2021

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within steps you'll find popular attractions like Comedy Theatre and Her Majesty's Theatre. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and a bar/lounge.

All 160 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and in-room massages. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and designer toiletries are nice touches to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Footlights, is open for breakfast. Enjoy the fitness center and pool loungers. 5382 square feet (500 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Princess Theatre and Melbourne Central.

Classic Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

AU$100* Per night/room 24 May - 25 May

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Grand Chancellor Melbourne ratings based on 308 Verified Reviews

Review Summary

3.8 out of 5 4.0 out of 5.0

Room cleanliness 4.0 out of 5.0

Service & staff 4.0 out of 5.0

Room comfort 4.0 out of 5.0

Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Grand Chancellor Melbourne

4 out of 5

Posted by a verified traveller on 2 May 2021

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5 out of 5

Didn’t like that the bed was Velcro’d together but other than that was good

Posted by a verified traveller on 2 May 2021

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4 out of 5

-

Posted by a verified traveller on 2 May 2021

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4 out of 5

The pool is open late close to everything staff are friendly

Posted by a verified traveller on 12 Jan. 2021

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4 out of 5

Nice comfortable stay, pool was nice, staff were helpful.

Posted by a verified traveller on 9 Jan. 2021

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5 out of 5

Spacious rooms and very clean, although the walls could do with a clean to get rid of marks. The swipe cards were hard to use but desk staff were very apologetic and made new ones.

Posted by Vanessa, from Melbourne on 9 Jan. 2021

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5 out of 5

Posted by Marc on 4 Jan. 2021

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4 out of 5

Only one lift working. With social distancing and only 2 people in a lift at a time often waiting more than 5 minutes to use lift.

Posted by DP, from Melbourne on 1 Jan. 2021

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4 out of 5

Posted by a verified traveller on 6 Dec. 2020

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1 out of 5

Pool not working, compensation not received for this.. the main reason we booked the hotel was the pool. Tiny, stuffy rooms.. Rude staff Will not be returning

Posted by Molly, from Ballarat Victoria on 6 Dec. 2020

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About the Hotel Grand Chancellor Melbourne

Location 131-137 Lonsdale Street, Melbourne, VIC 3000

Property Features

Hotel Grand Chancellor Melbourne offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

1 building
160 guestrooms or units
17 levels
2 dining venues
5382 sq ft of conference space
500 sq m of conference space
Bar or lounge
Deli
Childcare (surcharge)
Terrace on the roof
Poolside lounge chairs
Umbrellas for the pool
Conference center
Business facilities
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Car service
Tour and ticket information
Concierge
Newspapers in lobby (free)
Television in lobby
Elevator
No smoking on site

Family Friendly Amenities

Family property
Outdoor pool
Free WiFi
Snack bar/deli
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Limited onsite parking

Transport

Airport: Melbourne Airport (MEL) (23.9 km / 14.9 mi)
Train station: Southern Cross Station (1.7 km / 1.1 mi)
Metro station: Parliament Station (0.6 km / 0.4 mi)
Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Melbourne offers 160 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Minibar
In-room dining (24 hours)
LCD television
Satellite channels
Premium channels
Movies for purchase
Coffee maker
Luxury bedding
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Massage in room (surcharge)
Hair dryer
Designer toiletries
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Footlights - This restaurant serves breakfast only.

Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age is: 18
Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Guests may be subject to health screenings for COVID-19 at the property.

Front desk staff will greet guests on arrival.

Check-out

Check-out by 11 AM

Payment types

Children and extra beds

Children are welcome.
Rollaway/extra beds are available for AUD 40.0 per day.
Free cribs (infant beds)!

Pet Policy

No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Enhanced food service safety measures are in place.

Parking height restrictions apply
Debit cards not accepted
Staffed front desk
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Masks are compulsory at the property
Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: AUD 17 for adults and AUD 12 for children (approximately)
Self parking fee: AUD 30 per day (in/out privileges)
Rollaway bed fee: AUD 40.0 per day
Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.