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Hotel Grand Chancellor Melbourne

4.0 star property
Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Hotel Grand Chancellor Melbourne

Premier King Room | View from room
Exterior
Premier King Room
Premier King Room | View from room
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
131-137 Lonsdale Street, Melbourne, VIC, 3000
  • Princess Theatre
    6 min walk
  • Melbourne Central
    6 min walk
  • Collins Street
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    27 min drive

Room options

View all photos for Premier King Room

Premier King Room

Premier King Room

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior King Room

Superior King Room

Superior King Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Classic King Room

Classic King Room

Classic King Room

Highlights

Balcony
Separate sitting area
Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Queen Room

Superior Queen Room

Superior Queen Room

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Premium bedding
Blackout curtains
Hairdryer
Rainfall showerhead
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Lobby
The Victoria Hotel Melbourne
Pool
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1944)
The price is AU$180
for 1 night
includes taxes & fees
6 Nov - 7 Nov
The Victoria Hotel Melbourne

About the area

Melbourne

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Melbourne Central and Collins Street. Highlights at this hotel include 2 restaurants, a bar/lounge and a conference centre. .The restaurant, Footlights, is open for breakfast. 5382 square feet (500 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business centre and limo/town car service. Other amenities include free Wi-Fi in public areas, a gym and a snack bar/deli. Full breakfast is available on weekdays between 7:00 AM and 10:00 AM. There's also valet parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this 4-property class Melbourne Central Business District hotel include Princess Theatre and Bourke Street Mall.

What's nearby

  • Princess Theatre - 6 min walk
  • Melbourne Central - 6 min walk
  • Collins Street - 7 min walk
  • Bourke Street Mall - 8 min walk
  • Queen Victoria Market - 16 min walk

Getting around

  • Parliament Station - 7 min walk
  • Flinders Street Station - 14 min walk
  • Melbourne Airport (MEL) - 27 min drive

Restaurants

  • ‪Whisky & Alement - ‬2 min walk
  • ‪Heartbreaker - ‬1 min walk
  • ‪Shanghai Village Chinese Restaurant - ‬2 min walk
  • ‪Operator Diner - ‬1 min walk
  • ‪The Essence - ‬2 min walk

About this property

Hotel Grand Chancellor Melbourne

Family-friendly Melbourne hotel in Melbourne Central Business District with 2 restaurants
There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 5382 square feet (500 square metres) and includes a conference centre. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Deli
  • Childcare (surcharge)
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
Hotel Grand Chancellor Melbourne offers 160 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, uncovered valet parking on site (AUD 40 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday full breakfast available 7:00 AM to 10:00 AM for a fee: AUD 29 for adults and AUD 14 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Encore Cafe and Bar
  • Footlights

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (5,382 square foot of space)

Accessibility

  • Lift

More

  • 1 building
  • 17 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The property charges 1.2 per cent for credit card payments
Front desk staff will greet guests on arrival
Maintenance work on the property's lifts will take place from August 5, 2024 - July 30, 2025, from 9 AM to 5 PM on Monday to Friday. During this time, there are lifts available but guests may experience some longer waiting time and some noises from the maintenance work.
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Renovations and closures

The following facilities or services will be unavailable from April 15 2024 to October 31 2024 (dates subject to change):
  • Swimming pool
The following facilities will be closed during October, May, June, July, August and September:
  • Swimming pool
The property will be renovating from 5 August 2024 to 30 June 2025 (completion date subject to change). The following areas are affected:
  • Lift
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately AUD 29 for adults and from AUD 14 for children
  • Valet parking fee: AUD 40 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Grand Chancellor Melbourne
Hotel Grand Chancellor Melbourne
Melbourne Grand Chancellor
Melbourne Grand Chancellor Hotel
Grand Chancellor Hotel Melbourne
Grand Chancellor Melbourne Hotel Melbourne
Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel
Hotel Grand Chancellor Melbourne Melbourne
Hotel Grand Chancellor Melbourne Hotel Melbourne

Frequently asked questions

What is the cancellation policy at Hotel Grand Chancellor Melbourne?

Hotel Grand Chancellor Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Grand Chancellor Melbourne?

As of 23 Oct 2024, prices found for a 1-night stay for 2 adults at Hotel Grand Chancellor Melbourne on 28 Oct 2024 start from AU$139.93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Grand Chancellor Melbourne?

Yep, Hotel Grand Chancellor Melbourne has secured uncovered valet parking with in/out privileges for AUD 40 per day. Onsite parking is limited.

Are there any beaches close to Hotel Grand Chancellor Melbourne?

The closest beach to Hotel Grand Chancellor Melbourne is St Kilda Beach (6.6 km).

What makes Hotel Grand Chancellor Melbourne a romantic place to stay?

A lounge bar and 24-hour room service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Grand Chancellor Melbourne.

Is Hotel Grand Chancellor Melbourne family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Grand Chancellor Melbourne is a hit with families.

Does Hotel Grand Chancellor Melbourne serve breakfast?

Yep, full breakfast is on offer on weekdays between 7:00 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Grand Chancellor Melbourne?

No, Hotel Grand Chancellor Melbourne does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Grand Chancellor Melbourne?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Grand Chancellor Melbourne?

Check-in begins at 2 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Grand Chancellor Melbourne?

No, pets are not allowed.

Hotel Grand Chancellor Melbourne Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 413 out of 1004 reviews" "
Rating 8 - Good. 351 out of 1004 reviews" "
Rating 6 - Okay. 139 out of 1004 reviews" "
Rating 4 - Poor. 64 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Ross

Disliked: Property conditions & facilities
Lifts difficult
Stayed 1 night in Oct 2024

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was okay except it was a little noisy
Stayed 1 night in Oct 2024

6/10 Okay

Bineesh

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

suzanne

Travelled with partner
Liked: Cleanliness, staff & service
The hotel was in a convenient location for the theatre precinct. However, there was an issue with only having one very slow lift. On our last day we couldn't get down from the thirteenth floor and no one had contacted us about why the lift was out of action. Also, the front steps would be problematic f a young woman with a bag that she could not carry up the stairs.or older people or people with heavy bags. My husband had to help
Stayed 2 nights in Sep 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great location for where we needed to be
Stayed 1 night in Oct 2024

6/10 Okay

Leanne

Liked: Staff & service
Disliked: Property conditions & facilities
lifts were not functioning, and you had to walk around through many doors and passages just to access your room. fire alarm went off with 3 fire trucks at midnight causing lack of sleep. room is way too noisy with street frontage Noise and we stayed in your top dollar room. wasn't good enough. i won't be staying here again.
Stayed 1 night in Oct 2024

8/10 Good

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are great
Stayed 1 night in Oct 2024

6/10 Okay

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Property is replacing lifts, rabbit warren to alternate lifts!
Stayed 1 night in Oct 2024

6/10 Okay

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Lifts getting repaired and had to carry luggage around different doors to get to room. Lots of banging and loud noises heard from room
Stayed 2 nights in Oct 2024

10/10 Excellent

Inas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and close to everything we had planned.
Stayed 1 night in Oct 2024

4/10 Poor

Tara

Stayed 1 night in Sep 2024

8/10 Good

Jill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a one night city break. Clean and comfortable
Stayed 1 night in Sep 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service
Friendly staff, location great for us. Short walk to trams.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service
Under renovation made accessing even numbered floors awkward
Stayed 2 nights in Sep 2024

6/10 Okay

phil

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Looks tired and outdated.
Stayed 1 night in Sep 2024

8/10 Good

Neal

Liked: Staff & service
Disliked: Property conditions & facilities
Difficult to enjoy a construction zone. Excessive noise during the day. Staff tried hard to keep guests informed and happy but they were up against a major refurbishment. Would have helped to prepare guests prior to arriving..ie at booking time. Felt cheated. Room was superb and I loved the bath products.
Stayed 1 night in Sep 2024

10/10 Excellent

Aatish

Liked: Cleanliness
Stayed 2 nights in Sep 2024

8/10 Good

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Aug 2024

4/10 Poor

Adam

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Renovations going on inside an it's horrific with the noise!! An ya don't get told about this , until it's completed, avoid
Stayed 1 night in Sep 2024

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Only thing we found was the base of the shower was very slippery
Stayed 1 night in Sep 2024

10/10 Excellent

Ena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and the facilities were very accessible
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew, Clifton Springs

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant staff... easy process for parking and check in
Stayed 1 night in Sep 2024