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3.9 out of 5

"Liked the ability to have my car parked for me LOVED the restaurant’s food and atmosphere Unfortunately we stayed during Corona virus time so many re ... " More

By a verified traveller on Thu 26 Mar 2020

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within steps you'll find Her Majesty's Theatre and Princess Theatre within a 10-minute stroll. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and a bar/lounge.

All 160 rooms feature LCD TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and in-room massages. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium bedding and designer toiletries are nice touches to enhance your stay. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, Footlights, is open for breakfast. Enjoy the fitness center and pool loungers. 5382 square feet (500 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Central and Bourke Street Mall.

Classic Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$131* Per night/room 14 Jun. - 15 Jun.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Grand Chancellor Melbourne ratings based on 993 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Grand Chancellor Melbourne

Everyone (678) Couples (215) Business (7) Family (75) Other (1)
4 out of 5
Liked the ability to have my car parked for me LOVED the restaurant’s food and atmosphere Unfortunately we stayed during Corona virus time so many restrictions on how staff could service patrons

Posted by on 26 Mar. 2020

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4 out of 5
Great location to reality good food and roof top bars

Posted by , from tor on 20 Mar. 2020

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5 out of 5

Posted by on 19 Mar. 2020

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2 out of 5
Staff very friendly and efficient. Close to Theatre, Chinatown and Shops. We did not like that there was a leak on the carpet near our room in the corridor which was being dried with an industrial drier and we had to ask for it to be moved. The shower in our first room was cold. The staff explained that the heaters were not turned up until around 6pm and that the water had to come from the 17th floor down to our floor 2nd. After five minutes the shower did run hot. We were upgraded to the 9th Floor. When we came back from dinner the hot water had been turned down again! Sunday morning at 6.30am the water was cold again! We had to have our room keys, reactivated 3 times. A lift was out all weekend, with alternatives but only to the even floors, so our 2nd room 9th level had to be reached via stairs. Not good enough for the price we paid.

Posted by , from Canberra on 16 Mar. 2020

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4 out of 5

Posted by on 1 Mar. 2020

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4 out of 5
Central to our requirements. Staff were very friendly and obliging and helpful.

Posted by on 28 Feb. 2020

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4 out of 5
Close to everything and staff very helpful and nothing I didn’t like

Posted by , from Port Douglas on 28 Feb. 2020

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5 out of 5
Location, room, amenities, and restaurant staff were excellent and food very good. The A/C in the rooms is not the best.

Posted by , from Melbourne on 26 Feb. 2020

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4 out of 5

Posted by on 22 Feb. 2020

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4 out of 5

Posted by on 17 Feb. 2020

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About the Hotel Grand Chancellor Melbourne

Location 131-137 Lonsdale Street, Melbourne, VIC 3000

Property Features

Hotel Grand Chancellor Melbourne offers its guests an outdoor pool and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 5382 square feet (500 square meters) and includes a conference center. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.2 km / 15 mi)
  • Train station: Flinders Street Station (1.1 km / 0.7 mi)
  • Metro station: Parliament Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Melbourne offers 160 accommodations with minibars and coffee/tea makers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Footlights - This restaurant serves breakfast only.

Encore Cafe and Bar - This restaurant specializes in local cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 27 for adults and AUD 12 for children (approximately)
  • Self parking fee: AUD 30 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • Credit card charges are subject to a surcharge of 1.2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Chancellor Melbourne
  • Hotel Grand Chancellor Melbourne
  • Melbourne Grand Chancellor
  • Melbourne Grand Chancellor Hotel
  • Grand Chancellor Hotel Melbourne
  • Grand Chancellor Melbourne Hotel Melbourne
  • Chancellor Melbourne Melbourne
  • Hotel Grand Chancellor Melbourne Hotel
  • Hotel Grand Chancellor Melbourne Melbourne
  • Hotel Grand Chancellor Melbourne Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.