4.1 out of 5

"Nice room, close to Melbourne central. Great price and friendly staff " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Hotel Grand Chancellor Melbourne. Within just a 10-minute stroll, you'll find popular attractions like Bourke Street Mall and RMIT University. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and a bar/lounge.

You can enjoy LCD TVs with satellite channels, and all 160 rooms feature free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and designer toiletries are nice touches to enhance your stay. Additionally, hairdryers, phones, and irons/ironing boards are available.

The restaurant, Footlights, is open for breakfast. Enjoy the fitness centre and pool loungers. 5382 square feet (500 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 20-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Museum and Queen Victoria Market.

Economy Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
AU$108 per night

Chancellor Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premier King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Grand Chancellor Melbourne ratings based on 1,012 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hotel Grand Chancellor Melbourne

Everyone (670) Couples (259) Business (7) Family (73) Other (1)
4 out of 5
Close to city shops and restaurants a little noisy from construction site across the road

Posted by on 3 Dec 2018

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3 out of 5
It's a dated place without room service for breakfast. The rooms are nice and it's right in China Town.

Posted by , from Sydney on 24 Nov 2018

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4 out of 5
Very comfortable hotel in a great location. Just a slice of view from my room though as it was wedged between nearby buildings, but the amenities were comfortable and I was only there to sleep anyway.

Posted by on 19 Nov 2018

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5 out of 5

Posted by on 18 Nov 2018

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1 out of 5
It’s close to everything, room was small and bathroom tiny. Had no hot water for a shower, and even when I told the staff was met with indifference that they’d get someone to look at it, but left there after 21 hours with no resolve. They offer parking but it’s a third party car park and it’s $28 overnight.

Posted by , from Tasmania on 14 Nov 2018

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5 out of 5
Great place to stay in the centre of Melbourne. I would definitively come back.

Posted by , from Christchurch on 11 Nov 2018

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3 out of 5
Pool is great and is heated rooms were a little dust and dirty, bed wasn’t a king it was 2 singles connected and was very uncomfortable !

Posted by on 9 Nov 2018

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5 out of 5

Posted by on 9 Nov 2018

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2 out of 5
Hotel is a little tired; bed was hard and pillows lumpy. The shower was amazing but caused the bathroom to flood and due to no fan made it foggy. Given The amount I was paying I expected more. Location was perfect however and staff friendly.

Posted by on 7 Nov 2018

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5 out of 5

Posted by on 7 Nov 2018

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About the Hotel Grand Chancellor Melbourne

Location 131-137 Lonsdale Street, Melbourne, VIC 3000

Property Features

Hotel Grand Chancellor Melbourne offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business centre and a limo/town car service are available. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference centres. A rooftop terrace, tour or ticket assistance, and multilingual staff are also featured at the family-friendly Hotel Grand Chancellor Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 5382 sq ft of conference space
  • 500 sq. m of conference space
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24 km / 14.9 mi)
  • Train station: Flinders Street Station (1.1 km / 0.7 mi)
  • Metro station: Parliament Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Grand Chancellor Melbourne offers 160 forms of air-conditioned accommodation with minibars and free newspapers. Beds feature premium bedding. LCD televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and a hairdryer. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Films for purchase
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.

Footlights – This restaurant only serves breakfast.

Encore Cafe and Bar – This restaurant specialises in local cuisine and only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.

24-hour room service is available.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: AUD 26 for adults and AUD 12 for children (approximately)
  • Self-parking fee: AUD $28 per day (in/out privileges)
  • Rollaway bed fee: AUD 40.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Grand Chancellor Melbourne
  • Grand Chancellor Melbourne
  • Grand Chancellor Hotel Melbourne
  • Melbourne Grand Chancellor Hotel
  • Grand Chancellor Melbourne Hotel Melbourne
  • Hotel Grand Chancellor

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.