"The room and common areas were all a tad more cramped than I had expected when booking, given what they were charging. I also thought the two lifts av
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At Oaks Melbourne Southbank Suites you'll be within just a 10-minute stroll of popular attractions like Collins Street and Federation Square. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.
You can enjoy an LCD TV with cable channels, and each apartment features a living room, a dining area, and a hair dryer. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. An iron/ironing board, free toiletries, and a phone are also available.
This business-friendly aparthotel offers free WiFi in public areas, a fitness center, and a 24-hour front desk. Added amenities include laundry facilities, dry cleaning/laundry services, and multilingual staff. There's also the convenience of self parking.
Within a 15-minute walk of this 4-star Melbourne Central Business District aparthotel, attractions include Regent Theatre and Crown Casino and Entertainment Complex.
Close to State Theatre (which was the reason we picked it). -- Housekeeping minimal to non existent. Floors not cleaned for entire stay, towels for exchange left on the floor post new towels being left, U/S lightbulb not replaced despite specific request for replacement on first morning there, minimal general cleaning eg. wipe down of sink etc.
Posted by Justin on 9 May 2022
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Comment from Hotel Management
11 May 2022
by reception
Please accept my sincere apology for not being able to meet our usual standards during your recent stay. We have taken note of your feedback regarding the cleanliness of and would like to reassure you that that your comments have been shared with the housekeeping team and action has been taken to ensure these matters are corrected moving forward. Since learning of your experience we have taken this issue to our higher level management to rectify this situation for future.
We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.
3 out of 5
The room and common areas were all a tad more cramped than I had expected when booking, given what they were charging. I also thought the two lifts available were totally inadequate for a 33 floor building - there were often queues of people waiting. No free to air TV reception in the room. So from my perspective just OK, not great.
Posted by Robert on 17 Apr. 2022
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Comment from Hotel Management
17 Apr. 2022
by reception
Thank you for your review. We do apologise for any inconveniences faced during your stay. We do hope to welcome you back in the future.
5 out of 5
Great location for exploring southbank and Melbourne cbd. Clean apartment with comfy beds and full kitchen facilities in apartment we stayed in. Parking was easy enough. Would be more than happy to stay again.
Posted by Marshall on 14 Apr. 2022
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Comment from Hotel Management
17 Apr. 2022
by reception
Thank you for your review. We hope to welcome you back in the future.
4 out of 5
Thank you for a very relaxing stay
Posted by Brendan on 9 Apr. 2022
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Comment from Hotel Management
10 Apr. 2022
by reception
Thank you for your review. We do hope to welcome you back in the future.
5 out of 5
Friendly helpful staff, clean and well set up rooms. Easy to come and go anytime of. Day
Posted by Scott on 6 Apr. 2022
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Comment from Hotel Management
6 Apr. 2022
by reception
Thank you for your kind review. We hope to welcome you back in the future
4 out of 5
Loved the location, short walk to Flinders station for teams and trains. Close to city shopping and cultural experiences. Good amenities in apartment. Full kitchen and laundry facilities. Strange arrangement of kitchen cupboards with cutlery drawer close to the ground with bin cupboard above. Not much storage for food, but a large full sized fridge. Two bathrooms to 2 bedrooms goof with lounge/dining area. Could do with a hook to hange clothes in the bathroom. Good decor and comfortable beds/furniture. Good reception staff
Posted by Fiona on 3 Apr. 2022
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Comment from Hotel Management
3 Apr. 2022
by reception
Thank you for your review. We do hope to welcome you back in the future.
3 out of 5
Great position Lovely staff
Worst most uncomfortable lounge suite with
Stains
Posted by Deborah Di on 2 Apr. 2022
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Comment from Hotel Management
3 Apr. 2022
by reception
Thank you for your review. We do apologise for any inconveniences faced during your stay, we do hope to welcome you back in the future.
3 out of 5
Good location. Unit had a really cheap couch. Bed was comfy. Passage from lift to rooms smelled bad.
Posted by Ruan on 29 Mar. 2022
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Comment from Hotel Management
29 Mar. 2022
by reception
Thank you for your review. We do apologsie for any inconveniences faced during your stay, we do hope to welcomed you back in the future
5 out of 5
Great location, beds are very comfortable
Posted by Rebecca on 27 Mar. 2022
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Comment from Hotel Management
27 Mar. 2022
by reception
Thank you for your review. We hope to welcome you back in the futre
4 out of 5
Excruciatingly uncomfortable lounge in the living room, otherwise very good all round.
Posted by Donald on 26 Mar. 2022
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Comment from Hotel Management
29 Mar. 2022
by reception
Thank you for your review. We do apologsie for any inconveniences faced during your stay, we do hope to welcomed you back in the future
Oaks Melbourne Southbank Suites offers its guests a fitness center, multilingual staff, and laundry facilities. WiFi is free in public spaces. The business-friendly Oaks Melbourne Southbank Suites also features dry cleaning/laundry services, discounted use of a nearby fitness facility, and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.
Train station: Flinders Street Station (1.3 km / 0.8 mi)
Parking: Self parking available for a surcharge
Room Amenities
Oaks Melbourne Southbank Suites offers 118 accommodations with washers/dryers and hair dryers. Accommodations offer separate living rooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.
In-room kitchen
Washer and dryer
Dining room
Living room
In-room dining
LCD television
Cable channels
Refrigerator
Microwave
Oven
Stove
Dishwasher
Electric kettle
Kitchenware
Shower
Cribs (surcharge)
Housekeeping (daily)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Climate control (air conditioning)
Ensuite bathroom
Food & Drink
Room service is available.
Nearby Activities
Recreational amenities at the aparthotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children stay free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for AUD 20.0 per day.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
No rollaway/extra beds available
Parking height restrictions apply
Debit cards
UnionPay
Staffed front desk
Property is cleaned with disinfectant
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
No gap period between guests' stays
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property does not offer on-site COVID-19 testing
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Self parking fee: AUD 35.00 per night
Crib (infant bed) fee: AUD 20.0 per day
Credit card charges are subject to a surcharge of 1.5 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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Frequently Asked Questions
Oaks Melbourne Southbank Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.
Oaks Melbourne Southbank Suites uses enhanced cleaning measures, and ensures social distancing.
Yep, Oaks Melbourne Southbank Suites has a self car park for AUD 35.00 per night.
The closest beach to Oaks Melbourne Southbank Suites is St Kilda Beach (5.1 km).
You bet! With amenities like laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise Oaks Melbourne Southbank Suites is a hit with families.
No, Oaks Melbourne Southbank Suites does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
