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4.3 out of 5

"Upgraded to a view room, which was good. In a good but noisy location. Quite noisy in the living space despite double glazing. The bedroom was better ... " More

By a verified traveller on Mon 19 Jul 2021

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Hotel Description

At Oaks Melbourne Southbank Suites you'll be within steps of Yarra Riverfront and Southbank Promenade. Highlights at this aparthotel include in-room kitchens, washers/dryers, and free WiFi.

You can enjoy an LCD TV with cable channels, and each apartment features a living room, a dining area, and a hair dryer. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. An iron/ironing board, free toiletries, and a phone are also available.

This business-friendly aparthotel offers free WiFi in public areas, a 24-hour front desk, and dry cleaning/laundry services. Added amenities include laundry facilities, multilingual staff, and luggage storage. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4-star Melbourne Central Business District aparthotel include Eureka Skydeck 88 and Melbourne Arts Centre.

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$139* Per night/room 19 Sep. - 20 Sep.

Upgrade Special, Two Bedroom Apartment (no Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Apartment- View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Executive Apartment  (No Housekeeping)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Two Bedroom Executive Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Oaks Melbourne Southbank Suites ratings based on 486 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Oaks Melbourne Southbank Suites

Everyone (394) Couples (39) Business (3) Students (1) Family (39)
3 out of 5
Upgraded to a view room, which was good. In a good but noisy location. Quite noisy in the living space despite double glazing. The bedroom was better with the door closed but it got hot even in winter with the heating off. The room was modern but the condition was kinda tatty and the bathroom wasn't super clean. Sofa had a large stain and wasn't at all comfortable.

Posted by on 19 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by reception

Thank you for your review. We do apologies for any inconvenience caused during your stay and your comments have been passed to our housekeeping and maintenance team to follow up and rectify. We hope to welcome you back in the future

4 out of 5

Posted by on 15 Jul. 2021

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Comment from Hotel Management

25 Jul. 2021 by reception

Thank you for your review, we hope to welcome you back in the future

4 out of 5
I was surprised there were no TVs in the bedrooms when we requested info there was no response from the venue. Nothing on checkin was just ignored.

Posted by on 12 Jul. 2021

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Comment from Hotel Management

12 Jul. 2021 by reception

Thank you for your review. We apologies for any inconvenience caused and your comments have been passed on to the management team to follow up. We do hope to welcome you back in the future.

4 out of 5

Posted by on 5 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by reception

Thank you for your review, we hope to welcome you back in the future

5 out of 5
The friendly staff and always helpful. The location is excellent too.

Posted by on 27 Jun. 2021

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Comment from Hotel Management

29 Jun. 2021 by reception

Thank you for your review, we hope to welcome you back in the future

5 out of 5
Great hotel with a great view

Posted by on 16 Jun. 2021

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Comment from Hotel Management

18 Jun. 2021 by reception

Thank you for your review. We look forward to welcoming you back in the future.

5 out of 5

Posted by on 15 Jun. 2021

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Comment from Hotel Management

26 Jun. 2021 by Reception

Thank you for your review. We hope to see you again in the future.

4 out of 5

Posted by on 14 Jun. 2021

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Comment from Hotel Management

24 Jun. 2021 by reception

Thank you for your review. We look forward to welcoming you back in the future

5 out of 5
Great location, very clean

Posted by on 13 Jun. 2021

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Comment from Hotel Management

18 Jun. 2021 by reception

Thank you for your review. we look forward to welcoming you back in the future.

5 out of 5
Great location - easy walk to southbank restaurants and over the bridge into the city. Great for families - lots of room, 2 bathrooms, laundry facilities and kitchen facilities. Great views from our apartment. Great value for money. This is the 2nd time we've stayed there as we loved it the first time.

Posted by on 31 May 2021

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Comment from Hotel Management

31 May 2021 by reception

Thank you for your kind review. We look forward to welcoming you back in the future.

About the Oaks Melbourne Southbank Suites

Location 57-61 City Road, Southbank, VIC 3006

Property Features

As a guest of Oaks Melbourne Southbank Suites, you'll find multilingual staff, laundry facilities, and dry cleaning/laundry services. WiFi is free in public spaces. The business-friendly Oaks Melbourne Southbank Suites also features discounted use of a nearby fitness facility and an elevator. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Melbourne aparthotel is smoke free.

  • 1 building
  • 118 guestrooms or units
  • 37 levels
  • Built in 2016
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of living rooms
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (1.3 km / 0.8 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Oaks Melbourne Southbank Suites offers 118 accommodations with washers/dryers and hair dryers. Accommodations offer separate living rooms. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • In-room dining
  • LCD television
  • Cable channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer.

  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 35.00 per night
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Southbank Hotel
  • Oaks Southbank Apartment
  • Oaks Southbank
  • Oaks Melbourne Southbank Suites Southbank
  • Oaks Melbourne Southbank Suites Aparthotel
  • Oaks Melbourne Southbank Suites Aparthotel Southbank
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.