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4.6 out of 5

"Modern, clean and affordable place to stay in a convenient location. " More

By a verified traveller on Sun 25 Sep 2022

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Hotel Description

Adina Apartment Hotel Melbourne Southbank places you steps from Eureka Tower and within a 15-minute stroll of Crown Casino and Entertainment Complex. Highlights at this hotel include an indoor swimming pool and in-room free WiFi.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has concierge services. Additionally, you'll find a 24-hour front desk, dry cleaning/laundry services, and luggage storage.

Places within a 30-minute walk of this 3.5-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and Rod Laver Arena.

Studio King

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$196* Per night/room 2 Oct. - 3 Oct.

Studio King with Bay View

Bed Count 1 King Bed Maximum Occupancy 2 Max

One Bedroom Apartment with City View

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment with Bay View

Bed Count 1 King Bed Maximum Occupancy 3 Max

One Bedroom Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Two Bedroom Apartment with City View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Adina Apartment Hotel Melbourne Southbank ratings based on 36 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Adina Apartment Hotel Melbourne Southbank

Everyone (16) Couples (11) Family (8)
5 out of 5
Modern, clean and affordable place to stay in a convenient location.

Posted by on 25 Sep. 2022

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5 out of 5
Really enjoyed our stay. Room was very comfortable and clean.

Posted by on 23 Sep. 2022

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Comment from Hotel Management

24 Sep. 2022 by Duty Manager

Hi Steve, We are so happy to hear you enjoyed your time with us. We look forward to your next stay with us.Kind Regards,Meg C

3 out of 5
After one of the worst customer service I’ve come across, the bed was fantastic. If you love a super rude guest, I would highly recommend trying out this venue.

Posted by on 23 Sep. 2022

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Comment from Hotel Management

24 Sep. 2022 by Duty Manager

Hi Andrew, We are so sorry to hear you had a less than perfect experience with us. We would love to hear more so as to address the issue you encounted. Please reach out to our main reception via email or call through so we can discuss this further. We are glad to hear you loved the bed though! They are just too comfy!!!Kind Regards, Meg C

5 out of 5
Very clean and close to everything. Staff were very helpful

Posted by on 18 Sep. 2022

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Comment from Hotel Management

25 Sep. 2022 by Duty Manager

Dear Jane,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.I'm glad to hear that you found our staff helpful and that the location was convenient. We hope to see you again in the near future.Warm regards,SophieDuty ManagerAdina Apartment Hotel Melbourne Southbank

4 out of 5
Great location, clean and quiet rooms.

Posted by on 16 Sep. 2022

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Comment from Hotel Management

25 Sep. 2022 by Duty Manager

Dear Susan,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.Hope to see you again in the near future.Warm regards,SophieDuty ManagerAdina Apartment Hotel Melbourne Southbank

5 out of 5
Great venue and property

Posted by on 14 Sep. 2022

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Comment from Hotel Management

25 Sep. 2022 by Duty Manager

Dear Narelle,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.Hope to see you again in the near future.Warm regards,SophieDuty ManagerAdina Apartment Hotel Melbourne Southbank

5 out of 5
We loved our stay. The staff were so friendly, welcoming and helpful.

Posted by on 6 Sep. 2022

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Comment from Hotel Management

25 Sep. 2022 by Duty Manager

Dear Jess,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.Hope to see you again in the near future.Warm regards,SophieDuty ManagerAdina Apartment Hotel Melbourne Southbank

5 out of 5
Great location and clean rooms

Posted by on 27 Aug. 2022

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Comment from Hotel Management

27 Aug. 2022 by Jess

Dear Tarah,Thank you for taking the time to let us know about your stay.I'm glad you enjoyed your time with us.Hope to see you again in the near future.Warm regards,Jessica Zhang ReceptionAdina Apartment Hotel Melbourne Southbank

2 out of 5
The staff were responsive, caring and helpful but they were hampered by limited resources. Some very important information on the hotel page on the in-room screen has not been updated since before Covid! We had no hot water in our room and had to change rooms. The in-room dining was not available, restaurants listed were actually closed. I am baffled that this hotel has high ratings. I will never stay here again. This is not at all a four star hotel. Everything is provided on the cheap.

Posted by on 10 Aug. 2022

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Comment from Hotel Management

10 Aug. 2022 by Meg

Hi Morgan, Thank you for taking the time to leave your feedback and review. I have passed it on to our team to investigate and update our compendium in the room to ensure we are up to date! I am so glad to hear though that the team was helpful and lived up to expectations. We hope you will give us the chance in the future to improve and blow you away!

5 out of 5
Loved my experience at Adina staff was super friendly and helpful. The rooms are really great and so pretty and I love how close it was to the places I needed to go to.

Posted by on 4 Aug. 2022

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Comment from Hotel Management

9 Aug. 2022 by Sophie

Greetings Dominique, Thank you for taking the time to leave a review. The team and I were so delighted to read that you found our staff to be friendly and helpful. We hope to welcome you back sometime in the future and show you an even better experience.

About the Adina Apartment Hotel Melbourne Southbank

Location 55 Southbank Boulevard, Southbank, VIC 03006

Property Features

Adina Apartment Hotel Melbourne Southbank offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. The business-friendly Adina Apartment Hotel Melbourne Southbank also features tour/ticket assistance, concierge services, and dry cleaning/laundry services. This 3.5-star Melbourne hotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 17 levels
  • Built in 2020
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Flinders Street Station (1.2 km / 0.7 mi)

Room Amenities

Adina Apartment Hotel Melbourne Southbank offers 220 air-conditioned accommodations with laptop-compatible safes and hair dryers. 49-inch LED televisions come with digital channels and Netflix. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • LED television
  • Digital channels
  • Netflix
  • Electric kettle
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: AUD 35 per night (656 ft away)
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Adina Melbourne Southbank
  • Adina Apartment Hotel Melbourne Southbank Hotel
  • Adina Apartment Hotel Melbourne Southbank Southbank
  • Adina Apartment Hotel Melbourne Southbank Hotel Southbank

You should know

  • Pool access available from 6:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.