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4.3 out of 5

"great place to stay but air conditioning was not running very well. " More

By a verified traveller on Tue 27 Feb 2024

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at The Hotel Windsor. Within just a 15-minute stroll, you'll find Bourke Street Mall and Melbourne Central. Highlights at this boutique hotel include 2 restaurants, a bar/lounge, and a conference center.

The restaurant, One Eleven Spring Street, is open for breakfast and dinner. Cricketers Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. 5770 square feet (536 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a business center. Added amenities include free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM. There's also the convenience of valet parking.

Places within a 30-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Queen Victoria Market.

Built in 1883, this grand Victorian 5-star hotel in Melbourne has old-world charm with a glimpse of the city’s past hosting royalty, distinguished guests and celebrities. Today, The Hotel Windsor carries its stately heritage into the modern age with faultless service, beautifully preserved antique furniture and, reportedly, a resident ghost.  

Looking on to Melbourne’s finest Victorian architecture and gardens in Parliament House on Spring Street, the hotel is next door to Melbourne’s oldest theatre, the Princess, and a short jaunt to the city’s best bars, restaurants and boutique shops. Take afternoon tea in the One Eleven lounge for cream-dolloped scones and ribbon sandwiches, a choice of 11 teas and glasses of Champagne for a taste of what makes one of the oldest hotels in Melbourne so special.  

Enjoy light-filled rooms and majestic high-ceiling suites with classic décor and marble bathrooms. Whether you visit for a romantic escape, with family or to explore the city’s rich past from inside its grandest hotel, you can expect amazing Windsor Hotel Melbourne deals year-round direct from Wotif.  

Traditional Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$221* Per night/room 31 Mar. - 1 Apr.

Premier Family Room

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Victorian Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Windsor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Hotel Windsor ratings based on 311 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Hotel Windsor

Everyone (144) Couples (76) Family (63)
1 out of 5
Very tired!

Posted by on 17 Mar. 2024

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Comment from Hotel Management

17 Mar. 2024 by David G A Perry

Dear Chris,So sorry to see that we failed to live up to expectations.We have made notes to do all we can to impress should we have the pleasure of your company in future.DavidDavid G A PerryGeneral Manager

4 out of 5

Posted by on 1 Mar. 2024

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4 out of 5
great place to stay but air conditioning was not running very well.

Posted by on 27 Feb. 2024

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Comment from Hotel Management

28 Feb. 2024 by David G A Perry

Dear Bill,Thanks for your kind words and apologies for the air conditioning challenges.We shall investigate.With very best wishes,DavidDavid G A PerryGeneral Manager

5 out of 5
Fabulous room, excellent service and delicious breakfast

Posted by on 19 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by David G A Perry

Dear Jill,Perfect.Thanks for sharing with readers,With very best wishes,DavidDavid G A PerryGeneral Manager

5 out of 5
My stay was wonderful and the staff were fantastic

Posted by on 15 Feb. 2024

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Comment from Hotel Management

16 Feb. 2024 by David G A Perry

Dear Terrance,Perfect.Thanks for sharing with readers.Until next time, my thanks and very best wishes,DavidDavid G A PerryGeneral Manager

5 out of 5
Spacious comfortable rooms. The staff are always friendly and accommodating.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by David G A Perry

Dear SuePerfect. Thanks for sharing with readers.With very best wishes,DavidDavid G A PerryGeneral Manager

4 out of 5
We would have liked a separate shower in the bathroom as we are elderly .

Posted by on 7 Feb. 2024

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Comment from Hotel Management

8 Feb. 2024 by David G A Perry

Dear Loraine,Next time you book please call the hotel and check if we have availability on dates required as we have a handful of rooms and suites with walk in showers. Then book through Booking. Com.Alternatively book through Booking. Com and then call the hotel (- so long as you can cancel the booking if one is not available).With thanks and very best wishes,DavidDavid G A PerryGeneral Manager

4 out of 5

Posted by on 29 Jan. 2024

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5 out of 5
lovely historic site

Posted by on 29 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by David G A Perry

Dear Bruce,Thank you.With very best wishes,DavidDavid G A PerryGeneral Manager

5 out of 5
Outstanding building, because it’s quite old there were a few squeaky floor boards but that’s the character. Staff were wonderful and some historic elements!

Posted by on 21 Jan. 2024

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Comment from Hotel Management

21 Jan. 2024 by David G A Perry

Dear Gabriel,Thank you.The pleasure of your company was ours.We are addressing any squeaky floorboards. Apologies for the inconvenience.With very best wishes,DavidDavid G A PerryGeneral Manager

Property Features

There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A business center and 6 meeting rooms are available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury The Hotel Windsor. For a fee, parking is available. This Victorian Melbourne hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 5770 sq ft of conference space
  • 536 sq m of conference space
  • Built in 1883
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Separate dining area
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.3 km / 1.5 mi)
  • Metro station: Parliament Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Dining room
  • Sitting area
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

One Eleven Spring Street - This restaurant serves breakfast and dinner.

Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 55 per night.

Pet Policy

  • No pets allowed

Policies

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

For guests' safety, the property includes a smoke detector in each accommodation.

  • Children stay free
  • Noise-free rooms not guaranteed
  • Debit cards
  • Staffed front desk
  • Smoke detector
  • Car not required
  • Children stay free - maximum age 11
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 45 for adults and AUD 23 for children
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 55 per night
  • Credit card charges are subject to a surcharge of 1.3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Melbourne
  • Windsor Melbourne
  • Hotel Windsor
  • Windsor Hotel Melbourne
  • The Hotel Windsor Hotel
  • The Hotel Windsor Melbourne
  • The Hotel Windsor Hotel Melbourne

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.