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4.6 out of 5

"Wonderful experience! Thouroughly enjoyed our stay! " More

By a verified traveller on Mon 03 Sep 2018

Hotel Description

A luxury stay in the heart of Melbourne awaits you at The Hotel Windsor. Within steps you'll find Princess Theatre and Her Majesty's Theatre within a 10-minute stroll. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a conference centre.

LCD TVs with cable channels are featured in all 180 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like fridges and round-the-clock room service. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Hairdryers, phones, and irons/ironing boards are also available.

The restaurant, One Eleven Spring Street, is open for breakfast. Cricketers Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Business amenities include conference space and a business centre. Additionally, you'll find free WiFi in public areas and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Attractions within a 10-minute walk of this 5-star Melbourne Central Business District hotel include St. Vincent's Hospital and Flinders Lane.

Traditional Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$181 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Victorian Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Windsor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Hotel Windsor ratings based on 9,672 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Hotel Windsor

Everyone (4125) Couples (4653) Business (29) Family (862) Other (2)
4 out of 5
Lovely helpful staff and beautiful old world charm this hotel transported me back to a glamorous time in history.

Posted by on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by THW

Dear Sir / Madam, Thank you for your very positive review, about the service provided by our team. I'm delighted that you found the history of the hotel so engaging. Looking forward to the pleasure of welcoming you back soon. Warm Regards Katrina Natoli Rooms Division Manager

5 out of 5

Posted by on 25 Apr. 2019

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Comment from Hotel Management

26 Apr. 2019 by THW

Dear Sir / Madam, Thank you for your rating, your patronage is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

5 out of 5

Posted by on 24 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Katrina Natoli

Dear Sir/Madam, Thank you for your kind ratings, it is very much appreciated Warm Regards Katrina Natoli Rooms Division Manager

5 out of 5
Arriving at the Windsor is very special; we’re here celebrating a family birthday! The gracious environment is so very welcoming and matched by the impeccable hospitality of the staff. It really feels like being welcomed by family friends. I’ve stayed in hotels all over the world and this is by far my favourite! Thank you so much to all at the Windsor for a wonderful stay!

Posted by on 23 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by THW

Dear Sir / Madam, Thank you for your very positive review, it’s so pleasing to read you enjoyed your stay with us. We look forward to seeing you return soon. Warm Regards Katrina Natoli Rooms Division Manager

3 out of 5
Bed old and uncomfortable Meals were fantastic Service was impeccable Building is old floor movement, creaky floor from adjoining room made sleep difficult

Posted by on 23 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by THW

Dear Sir / Madam, Thank you for your review about your recent experience at The Hotel Windsor. I am very sorry to hear that you were disappointed with your experience and appreciate the feedback that you have provided. I do hope that you will choose to return again in the future. With thanks and best wishes Katrina Natoli Rooms Division Manager

5 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by THW

Dear Sir / Madam, Thank you for your rating, your patronage is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

4 out of 5

Posted by on 23 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by THW

Dear Sir / Madam, Thank you for your rating, your patronage is appreciated. Warm Regards Katrina Natoli Rooms Division Manager

5 out of 5
Great location and friendly staff. Has an old world feel about it

Posted by on 22 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by THW

Dear Sir / Madam, We appreciate that you enjoyed our location and the service provided by our Team, thank you for your review. Warm Regards Katrina Natoli Rooms Division Manager

4 out of 5
The hotel was sumptuously fitted with gorgeous historical decor. Staff were friendly and helpful and my stay was relaxing and wonderful. My only complaint is that the menu for breakfast and room service is somewhat old-fashioned (which is in keeping with the Windsor's heritage). I found it nearly impossible to find a vegan option on the breakfast menu and had to settle for toast as every other dish had either meat, eggs, dairy or all three. Other than that, my stay was enjoyable and the hotel was gorgeous.

Posted by on 21 Apr. 2019

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Comment from Hotel Management

24 Apr. 2019 by Katrina Natoli

Dear Sir / Madam, Thank you for choosing to stay with us at The Hotel Windsor and for your feedback, it is appreciated. Our Executive Chef is in the process of updating our breakfast menu and your comments will help to highlight areas we can work on. In saying this please do speak to our friendly wait staff in regards to any dietary requirements you have as we are more than happy to provide alternatives. We do hope to have the pleasure of your company when your next in Melbourne. Warm Regards Katrina Natoli Rooms Division Manager

5 out of 5

Posted by on 21 Apr. 2019

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Comment from Hotel Management

22 Apr. 2019 by Katrina Natoli

Thank you very much for your generous rating Hope to welcome you back again!

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The luxury The Hotel Windsor also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. Smoking is allowed in designated areas at this Victorian Melbourne hotel.

  • 1 building
  • 180 guestrooms or units
  • 4 levels
  • Built in 1883
  • Dining venue
  • Bar or lounge
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • Lift
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.2 km / 15 mi)
  • Train station: Flinders Street Station (1.2 km / 0.7 mi)
  • Metro station: Parliament Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Windsor offers 180 forms of air-conditioned accommodation with minibars and free newspapers. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10 AM.

One Eleven Spring Street – This restaurant only serves breakfast.Open daily.

Cricketers Bar – This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Late-night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Fees may apply. Contact the property in advance to make arrangements.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per day.

Pets

  • No pets allowed

Policies

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 35 for adults and AUD 35 for children (approximately)
  • Airport shuttle fee: AUD 120 per vehicle (one-way)
  • Airport shuttle fee per child: AUD 120 (one-way)
  • Valet parking fee: AUD 55.00 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Melbourne
  • Hotel Windsor
  • Windsor Melbourne
  • Windsor

You should know

  • The Hotel Windsor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.