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4.5 out of 5

"Spacious rooms, friendly staff " More

By a verified traveller on Thu 05 Aug 2021

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at The Hotel Windsor. Within just a 15-minute stroll, you'll find Bourke Street Mall and Melbourne Central. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a conference center.

All 180 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and safes. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries, while premium bedding and pillow menus invite a good night's rest. Hair dryers, phones, and irons/ironing boards are also available.

The restaurant, One Eleven Spring Street, is open for breakfast. Cricketers Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.

Places within a 30-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Queen Victoria Market.

Traditional Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$273* Per night/room 7 Nov. - 8 Nov.

Premier Family Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Victorian Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Windsor Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Hotel Windsor ratings based on 433 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Hotel Windsor

Everyone (250) Couples (90) Family (75)
4 out of 5
Spacious rooms, friendly staff

Posted by on 5 Aug. 2021

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5 out of 5
The Hotel Windsor feels truly welcoming. A nostalgic throwback to a simpler time. The staff are attentive without being invasive, mastering the essentials effortlessly.

Posted by on 3 Jul. 2021

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Comment from Hotel Management

19 Jul. 2021 by Roberto Troia

Dear Guest, Thank you for your wonderful review about your recent experience at The Hotel Windsor. It is fantastic to hear that you thoroughly enjoyed your stay and the attentive, friendly service provided by the team. We hope to welcome you back again soon Yours Sincerely, Roberto Troia Front Office Manager

5 out of 5
Wonderful staff, beautiful historic hotel - wouldnt want to change anything

Posted by on 14 May 2021

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Comment from Hotel Management

16 May 2021 by Varada

Thank you for your wonderful feedback. We are glad you enjoyed your stay with us. We look forward to welcoming you back to The Hotel Windsor. Warm Regards Management

5 out of 5

Posted by on 12 May 2021

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Comment from Hotel Management

15 Jun. 2021 by Roberto Troia

Thank you for taking out the time to give us your feedback. We are delighted you enjoyed your stay with us and we look forward to welcoming you back to the hotel soon. Warm regards

4 out of 5
The history and charm are evident but some areas are a little tired. Staff were excellent and the high tea was first class.

Posted by on 9 May 2021

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Comment from Hotel Management

15 Jun. 2021 by Roberto Troia

Thank you for taking out the time to give us your feedback. We are delighted you enjoyed your stay with us and we look forward to welcoming you back to the hotel soon. Warm regards

5 out of 5
Great stay

Posted by on 4 May 2021

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Comment from Hotel Management

16 May 2021 by Varada

Thank you for your wonderful feedback. We are glad you enjoyed your stay with us. We look forward to welcoming you back to The Hotel Windsor. Warm Regards Management

5 out of 5
Olde world ambiance and impeccable service. Great location.

Posted by on 20 Apr. 2021

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Comment from Hotel Management

16 May 2021 by Varada

Thank you for your wonderful feedback. We look forward to welcoming you back to The Hotel Windsor. Warm Regards Management

5 out of 5
I loved the size of our room, & the history & the detail in the furnishings, the stairs, it was in a good location

Posted by on 27 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Alex Hampshire

Dear Sir / Madam, Thank you for taking the time to share your feedback. I am delighted to see that you enjoyed your room and our location. We hope to welcome you back soon. Kind regards, Alex Hampshire Front Office Manager

4 out of 5
Always good dependable and comfortable good location

Posted by on 26 Mar. 2021

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Comment from Hotel Management

28 Mar. 2021 by Alex Hampshire

Dear Sir / Madam, Thank you for your recent stay. We are pleased to see that you enjoyed your stay and we hope to welcome you back soon. Kind regards, Alex Hampshire Front Office Manager

5 out of 5
Great place to stay. First choice in Melbourne for us.

Posted by on 17 Mar. 2021

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Comment from Hotel Management

17 Mar. 2021 by Alex Hampshire

Dear Sir/Madam, Thank you for your recent stay at The Windsor. We are glad to see that we are your first choice. We hope to welcome you back soon. Kind regards, Alex Hampshire Front Office Manager

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. The luxury The Hotel Windsor also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this Victorian Melbourne hotel.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • 5770 sq ft of conference space
  • 536 sq m of conference space
  • Built in 1883
  • Dining venue
  • Bar or lounge
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Computer for guest use
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Smoking in designated areas

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Southern Cross Station (2.4 km / 1.5 mi)
  • Metro station: Parliament Station (0.1 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.

One Eleven Spring Street - This restaurant serves breakfast only.

Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 65.0 per day.

Pet Policy

  • No pets allowed

Policies

Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 37.5 for adults and AUD 37.5 for children (approximately)
  • Airport shuttle fee: AUD 120 per vehicle (one-way)
  • Airport shuttle fee per child: AUD 120 (one-way)
  • Valet parking fee: AUD 60 per night (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per day
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Windsor Melbourne
  • Windsor Melbourne
  • Hotel Windsor
  • Windsor Hotel Melbourne
  • The Hotel Windsor Hotel
  • The Hotel Windsor Melbourne
  • The Hotel Windsor Hotel Melbourne

You should know

  • The Hotel Windsor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.