A luxury stay in the heart of Melbourne awaits you at The Hotel Windsor. Within just a 15-minute stroll, you'll find Bourke Street Mall and Melbourne Central. Highlights at this boutique hotel include a restaurant, a bar/lounge, and a conference center.
The restaurant, One Eleven Spring Street, is open for breakfast. Cricketers Bar is the hotel's own sports bar, serving drinks along with lunch and dinner. Additionally, you'll find free WiFi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10 AM. There's also valet parking, along with the convenience of an airport shuttle.
Places within a 30-minute walk of this 5-star Melbourne Central Business District hotel include Melbourne Cricket Ground and Queen Victoria Market.
The Hotel Windsor ratings based on 343 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for The Hotel Windsor
Everyone (152)Couples (90)Family (79)
5 out of 5
Always a pleasure to stay at The Windsor
Posted by Neal on 3 Oct. 2022
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Comment from Hotel Management
5 Oct. 2022
by The Windsor team
Thank you very much for your kind words. We can't wait to welcome you back to Spring Street.
5 out of 5
Great spot. Great service
Posted by Jonathan on 25 Sep. 2022
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Comment from Hotel Management
26 Sep. 2022
by The Hotel Windsor Team
Thank you very much for your kind words. We can't wait to welcome you back to the Windsor.
4 out of 5
The Windsor is an excellent hotel with large rooms.
I think COVID-19! Is still causing some angst for staff
One 11 for breakfast with wonderful service made the difference
Posted by Gillian on 22 Sep. 2022
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Comment from Hotel Management
22 Sep. 2022
by The Hotel Windsor Team
Thank you very much for your kind review of our property. We will take your feedback on board and look into how we can improve. We look very much forward to welcoming you back to the Windsor and to our One Eleven dining room.
5 out of 5
Beautiful hotel. Excellent location
Posted by Violet on 17 Sep. 2022
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Comment from Hotel Management
18 Sep. 2022
by The Hotel Windsor Team
Thank you very much for your review. We look forward to welcoming you back to Spring Street in the near future.
4 out of 5
The wifi needs to be better
Posted by Craig on 8 Sep. 2022
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Comment from Hotel Management
9 Sep. 2022
by The Hotel Windsor Team
Thank you for taking the time to provide us with your feedback, this is appreciated as it makes it possible for our team to assess and monitor our service quality and performance. We do apologise for any inconvenience or disappointment that you experienced during your recent stay, our Reception team are available 24/7 should you require any assistance during your stay. Thank you for staying with us, hopefully we will be able to be of service to you in the future.
4 out of 5
Very friendly staff. A lovely comfortable big room with walk in dressing room so you could have all your cases and coats etc right out of the way. A good size bathroom, with bath and shower, perhaps a touch dated but very clean. Lovely products. The reception on the TV was not great and the room extremely hot. We had to turn the heating off completely. There was no milk provided for the tea and we had to ring and ask. We were provide with the tiny portions you get on a plane. Small detractions to an otherwise very comfortable stay. We noticed some peeling wall paper in common areas. It would be good to get this fixed. The Windsor is a grand old lady and deserves to be looked after. Exceptionally friendly staff.
Posted by Jennifer on 26 Aug. 2022
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Comment from Hotel Management
27 Aug. 2022
by The Hotel Windsor team
Thank you for your review and for choosing to stay with us at The Hotel Windsor during your recent visit to Melbourne. We really appreciate your positive comments about our rooms, location and staff. We pride ourselves on our customer service and it’s pleasing to read that we made your stay an enjoyable one. t The Hotel Windsor we are constantly looking at improving the quality, service and value of our offering, and your feedback does help to highlight some areas that require further attention. We will certainly take this back to the team, investigate, and action areas we believe we can improve on. We do hope to have the pleasure of your company again when you next visit our lovely city.
4 out of 5
The hotel staff were simply fantastic. We stayed with our 2yo son and the staff went above and beyond to make our stay pleasant and easy with a child. The rooms are spacious and had a great street view. Breakfast was fantastic and the location was great with so many dining options nearby. Unfortunately we did not find the bed very comfortable, the mattress could do with an update. Lastly we were disappointed there was no independent heating or cooling in the room, you can only turn the fan off or on. As no one explained this to us on check in we kept trying to cool the room by turning the fan on and the thermostat down but little did we know this was allowing more heat into the room. I wouldn’t want to rely on that in summer, but next time I’d simply turn off the fan and we probably would have been comfortable. Still our overall experience was positive due to the exceptional staff.
Posted by Chelsea on 29 Jul. 2022
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Comment from Hotel Management
30 Jul. 2022
by The Hotel Windsor team
Thank you for taking the time to leave a review about your recent stay with us at The Hotel Windsor and thank you for your recommendation it is appreciated.
It is pleasing to read that you enjoyed our service, location, and breakfast service. Thank you as well for your most valued feedback. We shall take note and consider options. We do hope to see you again when you next visit Melbourne.
5 out of 5
Wonderful old style rooms with beautiful views of historic buildings in Melbourne. Loved the rooms but the bathroom left a little to be desired to match the feel and style of the rest of the rooms. Was their for our anniversary and was surprised with a bottle of wine on our first night. Well worth the time we spent there and thanks for a wonderful weekend.
Posted by Jonathan on 28 Jul. 2022
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Comment from Hotel Management
29 Jul. 2022
by The Hotel Windsor team
Delighted that your recent stay was so enjoyable. The team here will be delighted.
Hoping that we may have the pleasure of continuing to welcome you back for many more wonderful stays in the months and years ahead.
With thanks and best wishes,
4 out of 5
Traditional mixed with pride of staff
Posted by gordon on 25 Jul. 2022
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Comment from Hotel Management
1 Aug. 2022
by The Hotel Windsor team
Thank you for sharing your positive endorsement.
Looking forward to the pleasure of welcoming you both soon.
3 out of 5
The property was not what it looked like in the pictures.
Posted by Miriam on 14 Jul. 2022
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Comment from Hotel Management
23 Jul. 2022
by The Hotel Windsor team
Thank you for choosing The Hotel Windsor as your home whilst in Melbourne, and for your feedback. We shall pass it on to our team to investigate.
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 5770 square feet (536 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. The luxury The Hotel Windsor also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a fee, parking is available. Smoking is allowed in designated areas at this Victorian Melbourne hotel.
1 building
180 guestrooms or units
5 levels
5770 sq ft of conference space
536 sq m of conference space
Built in 1883
Conference center
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Wedding services available
Computer for guest use
Newspapers in lobby (free)
Bellhop
Elevator
Smoking in designated areas
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Laundry facilities
Refrigerator
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Free wired internet
Parking
Valet parking (surcharge)
Transport
Train station: Southern Cross Station (2.4 km / 1.5 mi)
Metro station: Parliament Station (0.1 km / 0.1 mi)
Property shuttles: Airport shuttle
Parking: Valet parking available for a surcharge
Room Amenities
The Hotel Windsor offers 180 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.
Minibar
In-room dining (limited hours)
LCD television
Cable channels
Premium channels
Movies for purchase
Refrigerator
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Pillow options
Shower and tub combination
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10 AM.
One Eleven Spring Street - This restaurant serves breakfast only.
Cricketers Bar - This sports bar serves lunch and dinner. Happy hour is offered. Open daily.
Room service (during limited hours) is available.
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The Hotel Windsor offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Children 11 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for AUD 35 per night.
Pet Policy
No pets allowed
Policies
Please note for all breakfast-inclusive rates breakfast is served in the One Eleven Spring St. Restaurant.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.
Children stay free
Debit cards
Staffed front desk
Smoke detector
Children stay free: Maximum age 11
Property is cleaned with disinfectant
Staff do not wear personal protective equipment
Protective clothing is not available for guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: AUD 45 for adults and AUD 23 for children (approximately)
Airport shuttle fee: AUD 120 per vehicle (one-way)
Airport shuttle fee per child: AUD 120 (one-way)
Valet parking fee: AUD 60 per night (in/out privileges)
Rollaway bed fee: AUD 35 per night
Credit card charges are subject to a surcharge of 1 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hotel Windsor Melbourne
Windsor Melbourne
Hotel Windsor
Windsor Hotel Melbourne
The Hotel Windsor Hotel
The Hotel Windsor Melbourne
The Hotel Windsor Hotel Melbourne
You should know
Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National Rating
This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
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Frequently Asked Questions
The Hotel Windsor offers free cancellation on select room rates. Check out the cancellation policy for more info.
The Hotel Windsor uses enhanced cleaning measures, and ensures social distancing.
Yep, The Hotel Windsor has valet parking with in/out privileges for AUD 60 per night.
The closest beach to The Hotel Windsor is St Kilda Beach (6.2 km).
A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Hotel Windsor.
Sure does, cooked-to-order brekkie is on offer daily between 7:00 AM and 10 AM.
No, but there's an airport shuttle that runs 24 hours a day for a fee.
Yep, they've got a lounge bar and an onsite restaurant.
Check-in begins at 3:00 PM. Check-out time is 11 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
