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4.5 out of 5

"Not much unique did like the plunger coffee that was great! Think there should be minibar type snacks or 24 room service food but apart from that p ... " More

By a verified traveller on Sun 01 Aug 2021

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Hotel Description

Quest Docklands places you in the center of Melbourne, within a short 5-minute stroll of Collins Street and Yarra Riverfront. Highlights at this aparthotel include in-room washers/dryers and free WiFi.

You can enjoy a flat-screen TV with cable channels, and each apartment features a coffee/tea maker, free newspapers, and free bottled water. A microwave and room service make in-room dining convenient. An iron/ironing board, a desk, and free toiletries are also available. Limited housekeeping is available.

The aparthotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also the convenience of self parking.

Places within a 15-minute walk of this 4-star Melbourne Central Business District aparthotel include Marvel Stadium and Flinders Lane.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$180* Per night/room 25 Oct. - 26 Oct.

Two Bedroom Executive Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Executive Apartment

Bed Count 1 King Bed Maximum Occupancy 3 Max

Quest Docklands ratings based on 598 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quest Docklands

Everyone (261) Couples (246) Family (83)
5 out of 5
Not much unique did like the plunger coffee that was great! Think there should be minibar type snacks or 24 room service food but apart from that perfect thanks heaps

Posted by on 1 Aug. 2021

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Comment from Hotel Management

17 Aug. 2021 by Guy Marinucci

Thank you for your review. Great to hear that you enjoyed our plunger coffee. We appreciate your feedback on the minibar snacks and 24 hour room service food. As an Apartment style Hotel we leave the choices up to our guests and have many options including food delivery services for guests to enjoy. WE hope to welcome you back again soon. REegards Guy Marinucci General Manager

4 out of 5
Close to city and public transport. Great location

Posted by on 1 Jul. 2021

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Comment from Hotel Management

13 Sep. 2021 by Guy Marinucci

Thanks for your review & rating. We hope to welcome you back again soon. Kind Regards Guy Marinucci General Manager Quest Docklands

4 out of 5
Good location - tv in bedroom didn’t work

Posted by on 29 Jun. 2021

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Comment from Hotel Management

13 Sep. 2021 by Guy Marinucci

Thank you for your review & rating. WE hope to welcome you back again soon. Kind Regards Guy Marinucci General Manager Quest Docklands

4 out of 5
Must make a very clear note that parking needs to be reserved before visit. Blinds do not blockout the morning sun.

Posted by on 23 May 2021

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5 out of 5
As we were heading to the football the location was perfect.

Posted by on 9 May 2021

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4 out of 5
Location was extremely handy .

Posted by on 6 May 2021

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5 out of 5

Posted by on 6 May 2021

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Comment from Hotel Management

7 Jun. 2021 by Teu

Dear Traveler, Thank you so much for taking the time to review your stay at Quest Docklands and rating our property 5 stars. We look forward to welcoming you back. Happy Travels, Quest Docklands Team

5 out of 5
Great location for footy at Marvel stadium with plenty of eateries within walking distance, safe secure parking. Staff to happy to accommodate us with early checkin where possible. We had a room facing Marvel stadium which was quite relaxing having a few drinks on the balcony. We’ve stayed here a few times now for the footy & will definitely return.

Posted by on 2 May 2021

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4 out of 5
The location is great, near everything! Nice area. The double room room was enough for out family if 5.

Posted by on 1 May 2021

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4 out of 5

Posted by on 25 Apr. 2021

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Property Features

Quest Docklands offers its guests a fitness center, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly Quest Docklands also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property. This 4-star Melbourne aparthotel is smoke free.

  • 133 guestrooms or units
  • Bar or lounge
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Washer/dryer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (1.1 km / 0.7 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Quest Docklands offers 133 air-conditioned accommodations with washers/dryers and complimentary newspapers. Microwaves and coffee/tea makers are provided. This Melbourne aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on weekdays only.

  • Washer and dryer
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (free)
  • Housekeeping (weekdays only)
  • Newspapers (free)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Surcharges apply for use of the sofa bed in the guestrooms.

This hotel will place an authorization for AUD 50 for any bookings where payment for the stay will be made on site instead of at the time of booking or require an AUD 500 cash bond.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • No rollaway/extra beds available
  • Cash or credit card deposit required
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • One child stays free
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Credit card pre-authorisation
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • gap period enforced between guest stays 24 hours
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: AUD 500.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quest Docklands Apartment
  • Quest Docklands
  • Quest Docklands Melbourne
  • Quest Docklands Aparthotel
  • Quest Docklands Serviced Apts
  • Quest Docklands Docklands
  • Quest Docklands Aparthotel
  • Quest Docklands Aparthotel Docklands

You should know

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.