Quest Docklands puts you in the center of Melbourne, 0.3 km (0.2 mi) from Collins Street and 1.1 km (0.7 mi) from Melbourne Convention and Exhibition Centre. Highlights at this aparthotel include in-room washers/dryers and free WiFi.
Each apartment is soundproofed and features a flat-screen TV with cable channels, along with a coffee/tea maker, free newspapers, and free bottled water. In-room dining is easy with amenities like a microwave, a stovetop, and room service. An iron/ironing board, a desk, and free toiletries are also available. Limited housekeeping is available.
The aparthotel's own lounge bar is a nice place to enjoy a drink. Other amenities include free WiFi in public areas, a gym, and laundry facilities. There's also the convenience of limited parking.
With a stay at this 4-star Docklands aparthotel, you'll be 1.3 km (0.8 mi) from Crown Casino and 1.8 km (1.1 mi) from Melbourne Central.
Quest Docklands ratings based on 650 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Quest Docklands
Everyone (275)Couples (262)Family (94)
4 out of 5
Posted by Dean on 26 Mar. 2023
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4 out of 5
Staff were great allowing me early check in before the football and a late check out. Much appreciated.
Posted by Darren on 21 Mar. 2023
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5 out of 5
Checking in easy communication excellent friendliness of staff exceptional
Posted by Craig on 4 Mar. 2023
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5 out of 5
Very clean hotel and rooms. Perfect spot when attending a large concert at Marvel Stadium.
Limited availability of food when just wanting to grab something to have in the room. But this isn't the hotel's fault.
Have stayed previously and will certainly stay again.
Keep up the great work team.
Posted by Liz on 26 Feb. 2023
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Comment from Hotel Management
4 Mar. 2023
by Team Quest Docklands
Dear Liz,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us.We are so pleased that you found the location convenient, as we have special access to Marvel stadium available for all our guests.We are so thrilled that you received great customer service and that you were very happy with your room.We really appreciate your feedback and look forward to welcoming you back.Kind Regards,Quest Docklands Team
5 out of 5
Rooms were neat and tidy. Excellent service at the front desk tkk
Posted by Glenn, from Narre Warren South on 11 Feb. 2023
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Comment from Hotel Management
25 Feb. 2023
by Team Quest Docklands
Dear Glenn,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us.We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful and friendly.Thank you so much for your feedback and we look forward to welcoming you back.Kind regards,Quest Docklands Team
5 out of 5
It’s vicinity to marvel stadium
Posted by kim andrew on 10 Feb. 2023
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Comment from Hotel Management
25 Feb. 2023
by Team Quest Docklands
Dear Kim,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us.We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful and friendly.Thank you so much for your feedback and we look forward to welcoming you back.Kind regards,Quest Docklands Team
4 out of 5
Staff were very friendly.
Unless there is something on at Marvel Stadium the area is a bit of a ghost town
Posted by Colleen on 3 Feb. 2023
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Comment from Hotel Management
9 Feb. 2023
by Team Quest Docklands
Dear Colleen,Thank you so much for taking the time to review your stay at Quest Docklands.We are so happy that you enjoyed your stay with us.We are so pleased that you found the location convenient, as we are a short walk to the waterfront and a stone’s throw away from the city with restaurants on both sides.We are so thrilled that you found the staff exceptional, helpful and friendly.Thank you so much for your feedback and we look forward to welcoming you back.Kind regards,Quest Docklands Team
2 out of 5
For a quest hotel, we expected a lot better. Many of the furnishings in our room were broken. The bed was horrible, we were considering paying extra to upgrade to a “better” room; but upon seeing it, it had the same flimsy mattress. The parking is $40 a night, and not once were we able to park in our allocated spots (which was changed twice and we still couldn’t!). There is an abandoned car that seems to have been there for several months (judging by the drawings and dates in the dust of it) taking up a space. Hotel staff were very nice and helpful, however the hotel itself is not worth the price. If you can get a room for under $100 a night, don’t care too much for comfort or quality and you just want a cheap place close to the city, this is the hotel for you.
Posted by Ashlee on 31 Jan. 2023
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Comment from Hotel Management
2 Feb. 2023
by Team Quest Docklands
Dear Ashlee,Thank you so much for taking the time to do reviews for your stay with us.We are glad that you enjoyed the location and also found our property affordable.We appreciate your review and assure you that we will work on this so that we can make your stay more memorable in the future.We look forward to welcoming you back.Happy Travels,Quest Docklands Team
Quest Docklands offers its guests a fitness center, tour/ticket assistance, and laundry facilities. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Quest Docklands also features dry cleaning/laundry services, room service (during limited hours), and a front-desk safe. You'll have access to the health club at a partner property. This 4-star Melbourne aparthotel is smoke free.
133 guestrooms or units
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Tour and ticket information
Elevator
No smoking on site
Bar or lounge
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Laundry facilities
Washer/dryer
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Parking (limited spaces)
Transport
Train station: Southern Cross Station (1.1 km / 0.7 mi)
Room Amenities
Quest Docklands offers 133 air-conditioned accommodations with washers/dryers and complimentary newspapers. Microwaves and coffee/tea makers are provided. This Melbourne aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided on weekdays only.
Washer and dryer
In-room dining (limited hours)
Flat-screen television
Cable channels
Microwave
Stove
Coffee maker
Kitchenware
Cribs (free)
Housekeeping (weekdays only)
Newspapers (free)
Toiletries (free)
Iron and ironing board
Desk
Sound-insulated rooms
Air conditioning
Food & Drink
Room service (during limited hours) is available.
Nearby Activities
Recreational amenities at the aparthotel include a fitness center.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 2 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
No pets allowed, but service animals are welcome
Policies
Surcharges apply for use of the sofa bed in the guestrooms.
This hotel will place an authorization for AUD 50 for any bookings where payment for the stay will be made on site instead of at the time of booking or require an AUD 500 cash bond.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and onsite parking. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
No rollaway/extra beds available
Children stay free
Cash or credit card deposit required
Service animals are allowed
Service animals are exempt from fees/restrictions
One child stays free
Debit cards not accepted
Staffed front desk
Smoke detector
LGBTQIA friendly
Children stay free: Maximum age 2
Credit card pre-authorisation
Property uses a professional cleaning service
Property is cleaned with disinfectant
Social distancing measures are in place
Contactless check-in is available
Property confirms they are implementing enhanced cleaning measures
gap period enforced between guest stays 24 hours
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property does not follow sanitisation practices of any association
Fees
Guests will be asked to pay the following charges at the property:
Cash deposit: AUD 500.00 per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Quest Docklands Apartment
Quest Docklands
Quest Docklands Melbourne
Quest Docklands Aparthotel
Quest Docklands Serviced Apts
Quest Docklands Docklands
Quest Docklands Aparthotel
Quest Docklands Aparthotel Docklands
You should know
One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions
Quest Docklands offers free cancellation on select room rates. Check out the cancellation policy for more info.
Quest Docklands uses enhanced cleaning measures, offers contactless check-in, and has a gap period between guest stays. A professional cleaning service is used.
The closest beach to Quest Docklands is St Kilda Beach (6.1 km).
You bet! With amenities like laundry facilities, as well as free infant beds in the guestrooms, it's no surprise Quest Docklands is a hit with families.
No, Quest Docklands does not offer an airport shuttle service.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
