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4.5 out of 5

"Fabulous location and close to restaurants " More

By a verified traveller on Mon 18 Mar 2024

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Hotel Description

Mantra on Russell puts you in the heart of Melbourne, within just a 10-minute stroll of popular attractions like Melbourne Central and Collins Street. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

Each apartment is soundproofed and features an LCD TV with cable channels, along with WiFi, a coffee/tea maker, and free newspapers. A kitchenette comes with a refrigerator and a microwave, a minibar provides refreshments, and 24-hour room service is also available. Nice touches to enhance your stay include free toiletries and premium bedding. A safe, a hair dryer, and an iron/ironing board are also available.

Home Kitchen & Bar is open for breakfast, brunch, lunch, and dinner. At the aparthotel's own lounge bar, you can stop for a drink. Enjoy the gym, spa tub, and sauna. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and laundry facilities. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 10:30 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Bourke Street Mall and Princess Theatre.

Studio Apartment

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$163* Per night/room 7 Apr. - 8 Apr.

2 Bedroom Dual Key Apartment

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

2 Bedroom Premium

Bed Count 4 Twin Beds Maximum Occupancy 5 Max

Studio Apartment - Weekly Housekeeping

Bed Count 1 King Bed Maximum Occupancy 2 Max

2 Bedroom Dual Key Apartment - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

1 Bedroom Premium Apartment - Weekly Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Mantra on Russell ratings based on 1,091 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mantra on Russell

Everyone (548) Couples (331) Business (1) Family (193)
5 out of 5
Fabulous location and close to restaurants

Posted by on 18 Mar. 2024

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5 out of 5
Easy access ,room excellent and easy to get to the places I wanted to go to. Excellent welcome staff.

Posted by on 11 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Anthony Leung

Thank you for your feedback!

4 out of 5
Some of the drains weren’t clean, didn’t have many kitchen accessories. Parts of the room were dusty as well

Posted by on 10 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Anthony Leung

Thank you so much for your constructive feedback!

4 out of 5
Handy to transport or to walk the city

Posted by on 5 Mar. 2024

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Comment from Hotel Management

11 Mar. 2024 by Anthony Leung

Thank you for your feedback!

4 out of 5
Great location

Posted by on 24 Feb. 2024

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Comment from Hotel Management

27 Feb. 2024 by Anthony Leung

Thank you so much for your feedback

4 out of 5

Posted by on 14 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Anthony Leung

Thank you for your feedback.

3 out of 5
Unfortunately this property was advertised as having room service and FOXTEL when in actual fact it had neither. As we were spending a considerable amount of time in our room, I specifically picked this place BECAUSE it supposedly had these amenities. We couldn't even watch the regular channels on TV because it was constantly glitching. We also spent quite a bit of money on ubereats because there was no room service as advertised. The place was essentially an apartment when we were wanting an apartment/hotel experience.

Posted by on 10 Feb. 2024

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Comment from Hotel Management

19 Feb. 2024 by Anthony Leung

Thank you for your feedback and please do accept my sincere apologises for the issue.

5 out of 5
We loved our stay, beds were comfy, close to everything.

Posted by on 29 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Anthony Leung

Thank you so much for your feedback!

4 out of 5
Only did house keeping on request. Great location. Staff always friendly.

Posted by on 28 Jan. 2024

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Comment from Hotel Management

29 Jan. 2024 by Anthony Leung

Thank you so much for your feedback!

4 out of 5
Fantastic location within walking distance of shops, dining and transport. It isn’t a full service hotel, but if hotel dining and room service isn’t something you’re after, this is a great option. Nice pool and hot tub. Breakfast buffet has a decent range of foods and they make good coffee (at additional cost). Beds are a bit springy and soft but not uncomfortable. Nespresso machine in the kitchen is a bonus. Water refilling station outside the breakfast area is great for filling your bottles with cold flat or sparkling water to take out with you for the day. Staff very pleasant and helpful. Minor irritations - wifi not great; weak exhaust fan in bathroom means it gets pretty steamy and the mirror gets badly fogged; power points in bedrooms were single and taken by lamps and very inaccessible, which was dreadful for charging devices by the bed; car parking was awkward. Nice atmosphere. I would definitely stay again.

Posted by on 10 Jan. 2024

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Comment from Hotel Management

15 Jan. 2024 by Anthony

Hi Clea,We very much appreciate your comments regarding your stay at the Mantra on Russell Melbourne. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anthony Leung Room Division Manager

Property Features

As a guest of Mantra on Russell, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and limo/town car service. Event space at this aparthotel measures 2153 square feet (200 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at Mantra on Russell. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 160 guestrooms or units
  • 13 levels
  • Meeting rooms
  • 2153 sq ft of conference space
  • 200 sq m of conference space
  • Built in 2000
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - surcharge

Parking

Self parking (surcharge)

Transport

  • Train station: Southern Cross Station (1.9 km / 1.2 mi)
  • Metro station: Melbourne Central Station (0.6 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Russell offers 160 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchenettes with refrigerators, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchenette
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 10:30 AM.

Home Kitchen & Bar - This bar serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

A complimentary grocery shopping service is offered and guests can order late night fare from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

A surcharge applies for use of the sofa bed in the Two Bedroom Premium Apartment category.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

  • Parking height restrictions apply
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Protective clothing is available for guests
  • Masks are available for guests
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 per person
  • Fee for in-room wireless internet: AUD 25.00 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: AUD 25 per day (rates may vary)
  • Self parking fee: AUD 35.00 per day (in/out privileges)
  • Late check-out fee: AUD 20 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Russell
  • Mantra Russell Aparthotel
  • Mantra Russell Aparthotel Melbourne
  • Mantra Russell Melbourne
  • Mantra On Russell Hotel Melbourne
  • Mantra On Russell Melbourne
  • Mantra On Russell Hotel Melbourne
  • Mantra on Russell Melbourne
  • Mantra on Russell Aparthotel
  • Mantra on Russell Aparthotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.