4.6 out of 5

"Positives - great staff, beautiful hotel, food was fantastic. Negatives - dirty tissue at pool side for 4 days, drains at pool full of hair for 4 day ... " More

By a verified traveller on Sat 13 Jan 2018

Enter dates to see availability

Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Mantra on Russell. Within just a 10-minute stroll, you'll find popular attractions like Bourke Street Mall and Melbourne Central. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.

All 220 apartments feature LCD TVs with cable channels, and you can enjoy sitting areas, WiFi, and in-room childcare. Refrigerators, microwaves, and round-the-clock room service make in-room dining convenient, and minibars provide refreshments. Nice touches to enhance your stay include free toiletries and premium bedding. Coffee/tea makers, free newspapers, and safes are also available.

The restaurant, Home Kitchen & Bar, is open for breakfast, brunch, lunch, and dinner. Enjoy the fitness centre, spa tub, and sauna. Business travelers can take advantage of a 24-hour business centre and limo/town car service. Added amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Chinatown aparthotel, attractions include RMIT University and Melbourne Museum.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$209 per night

One Bedroom Apartment

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Dual Key Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Room - Late Check IN after 8PM

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Mantra on Russell ratings based on 997 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Great location, great room, not clean enough

Positives - great staff, beautiful hotel, food was fantastic. Negatives - dirty tissue at pool side for 4 days, drains at pool full of hair for 4 days, surfaces in room not wiped down.

Posted by , from Victoria on 13 Jan 2018

Was this review helpful to you?
4 out of 5

City experience

We had a wonderful time over New Year. I had 3 kids with me and they enjoyed the indoor pool very much. We were close to restaurants and went to China town for dinner. We had paid for breakfast which was excellent with many choices for all of us. Staff were very helpful. Only issue was we only had one pillow each when we went to bed. There were multiple doonas and blankets but no extra pillows. It was slightly noisy from the street below BUT it was NYE so understandable. On the whole we had a fantastic time.

Posted by , from Melbourne on 5 Jan 2018

Was this review helpful to you?
4 out of 5

Nice hotel close to shopping and restaurant precin

Pros: The cleanliness the proximity to all the shopping and closeness to Chinatown. Also the tram tram stop was also near the hotel.
Cons: A few more pillows would be nice but not essential.
Location: As mentioned close to shops, theatre and restaurants.
Hotel very convenient close to the theatre, restaurant and shopping districts.

Posted by , from Canberra on 3 Jan 2018

Was this review helpful to you?
5 out of 5

A pleasant oasis in the heat

Pros: Staff and a lovely room with city views.
Christmas Day , I'd travelled by train from the south east over to the west . Then back to the city with luggage Then walked to the hotel.When I arrived at the Mantra I felt hot,tiered and dirty .But when I was at reception the girl who checked me in was so happy and friendly I got caught up in her effervescing enthusiasm I couldn't help but feel good and relaxed . The rest was a brilliant experience. Thank you. Nick

Posted by on 3 Jan 2018

Was this review helpful to you?
5 out of 5
What can i say..... Great location, hotel was very nice and the hotel staff couldnt do enough for you.

Posted by , from Brisbane on 27 Dec 2017

Was this review helpful to you?
4 out of 5

Great location with balcony views

Great family hotel. Able to use the gym and the pool in the morning, without having to battle with many other guests doing the same thing. Staff were friendly and responded to requests quickly. Great way to spend a few days.

Posted by , from Adelaide on 19 Dec 2017

Was this review helpful to you?
4 out of 5

Great location

Pros: Large apartment
Cons: Desk service and the ability to adjust your own airconditioning
Location: China town was next door and the trams and mall a short walk away
The staff were a bit forgetful when it came to doing things requested most importantly forgot to our book pick when going to the airport. I gave them two days notice but we were left waiting with no pick up ever coming. Very nearly missed our flight because of that unnecessary mistake. Forget about the small requests like sugar or adjusting the reconditioning that never happened either. During our four day stay we asked for assistance with three things none happened. Not bad so for service they get zero like we got

Posted by , from Adelaide on 14 Dec 2017

Was this review helpful to you?
2 out of 5

disappointing

Pros: The staff member,who's name escapes me..due to my recovery of a hypo glycemia attack, was lovely. she couldn't do enough and apologized.
Cons: cracks in the bath tiles were off putting, as was the ugly brown stain on the wall near the desk.the room also, was quite smaller than it appeared
Location: loocation was okay, close to chinatown area.
It went south very quickly,when after checking in,a request for a cheese platter to be sent to our room didn't eventuate. after waiting for it for 40 minutes ,I called reception.I was informed that it was going to be sent at 5.00pm as a complmentary gift,to celebrate our 30th Wedding anniversary. my wife hadn't eaten since breakfast but,we went out for a while & returned to our room,waiting for 5.00pm to roll on. by 5.40pm I rang the desk again and was told the platter wouldn't arrive until 6.30pm as the kitchen opens at 6.00pm and were busy. I told them we were going out for dinner at that time and had commitments to attend a concert as well. after some negotiations, the platter arrived. Being a type 1 diabetic, I had a hypo and had to access the mini bar for orange juice & a kit kat to raise my blood sugar and a staff member,who arrived with said platter, waived the charges and was very nice.She also spoke on the phone to me and I feel, went above and beyond what was expected of her.she was great. On checking out next morning, we encountered the same staff member that mucked up our order and didn't do herself any favors by dropping the change ( a $2 coin) into my wife's hand ,rather than handing it to her.

Posted by , from Geelong on 12 Dec 2017

Was this review helpful to you?
4 out of 5

Neat and organised

Everything was neat, clean and organised. I will stay there again.

Posted by , from vic on 10 Dec 2017

Was this review helpful to you?
5 out of 5
Very well appointed and comfortable apartment. Well located for our concert at AAMI Park.

Posted by , from Hobart on 6 Dec 2017

Was this review helpful to you?

Property Features

As a guest of Mantra on Russell, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include A 24-hr business centre and a limo/town car service. Event space at this aparthotel measures 2153 square feet (200 square metres). The family-friendly Mantra on Russell also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. A round-trip airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 13 levels
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.9 km / 14.9 mi)
  • Train station: Southern Cross Station (1.7 km / 1 mi)
  • Metro station: Flinders Street Station (0.9 km / 0.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Russell offers 220 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium Cable channels and pay-per-view films. Guests can make use of the in-room refrigerators, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Melbourne's aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Home Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

A complimentary food shopping service is offered and guests can order late night fare from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness centre. The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Rock climbing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

A surcharge applies for use of the sofa bed in the Two Bedroom Premium Apartment category. For more details please contact the property with the contact details received after booking.

  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD22 and AUD28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD75.00 per vehicle (one-way)
  • Self-parking fee: AUD35.00 per day
  • Crib (infant bed) fee: AUD10.0 per day
  • Rollaway bed fee: AUD50.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Russell Aparthotel Melbourne
  • Mantra Russell Aparthotel
  • Mantra Russell Melbourne
  • Mantra Russell
  • Mantra On Russell Hotel Melbourne
  • Mantra On Russell Melbourne