4.6 out of 5

"Overall everything was excellent. Staff couldn't have been more friendly or helpful. I would definitely stay there again and highly recommend it. " More

By a verified traveller on Sun 02 Sep 2018

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Mantra on Russell. Within just a 10-minute stroll, you'll find popular attractions like Bourke Street Mall and RMIT University. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and a bar/lounge.

The restaurant, Home Kitchen & Bar, is open for breakfast, brunch, lunch, and dinner. Enjoy the fitness centre, spa tub, and sauna. 2153 square feet (200 square metres) of event facilities include meeting rooms, and other business amenities include a 24-hour business centre and limo/town car service. Added amenities include WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also self parking, along with the convenience of an airport shuttle.

Within a 20-minute walk of this 4.5-star Chinatown aparthotel, attractions include Queen Victoria Market and Melbourne Museum.

Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$145 per night

Two Bedroom Premium Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

Two Bedroom Dual Key Apartment

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One Bedroom Apartment - Unserviced

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 5 Max

One Bedroom Apartment

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Mantra on Russell ratings based on 1,018 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Mantra on Russell

Everyone (508) Couples (343) Business (1) Family (165)
5 out of 5
It was lovely the staff were all so nice, location perfect and room extremely spacious

Posted by on 12 Dec 2018

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5 out of 5

Posted by on 12 Dec 2018

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4 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by Karl Henry - Hotel Manager

Thank you so much for your review. We hope to see you again soon! Kind regards, Karl Henry Hotel Manager

4 out of 5
Great position, friendly staff, breakfast was a highlight

Posted by on 4 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by Karl Henry - Hotel Manager

Thank you for your review of Mantra on Russell. I am delighted to hear that you had an enjoyable stay and we hope to see you again soon! Kind regards, Karl Henry Hotel Manager

5 out of 5
Well positioned in the city, staff friendly meets all requirements of a quick stay

Posted by on 3 Dec 2018

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Comment from Hotel Management

11 Dec 2018 by Karl Henry - Hotel Manager

Thank you so much for your review. We hope to see you again soon! Kind regards, Karl Henry Hotel Manager

5 out of 5

Posted by on 30 Nov 2018

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Comment from Hotel Management

2 Dec 2018 by Karl Henry - Hotel Manager

Thank you so much for your wonderful review. We hope to see you again in the future. Kind regards, Karl Henry Hotel Manager

2 out of 5
When i arrived at approx 4pm they told me that there was no room as i had paid for a room with an 8pm check in. i looked at the confirmation email and it said 2pm check in very clearly. The person on the desk was adamant that i had an 8pm check in and i had to show them the email and have strong conversation. The reception consistently stated to me 'but that email is from a third party website - not us'. Eventually i did get a room that was ok, but i had to stand my ground and they were not going to let me in despite the evidence on my email that i had 2pm check in.

Posted by on 29 Nov 2018

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3 out of 5
Not to much to add. I could t check in till 8pm and was out by 8am the following morning.

Posted by , from Sydney on 26 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Karl Henry - Hotel Manager

Hi Jason, Thank you for your review. We hope to see you again soon! Kind regards, Karl Henry Hotel Manager

4 out of 5
Having a Car park was excellent . The noise at night was a concern

Posted by , from Melbourne on 25 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Karl Henry - Hotel Manager

Hi Geoff, Thank you so much for your review of Mantra on Russell. We hope to see you again soon! Kind regards, Karl Henry Hotel Manager

5 out of 5
Front desk staff where very helpful and friendly. Parking was easy next door

Posted by on 22 Nov 2018

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Comment from Hotel Management

28 Nov 2018 by Karl Henry - Hotel Manager

Thank you for your review. We hope to see you again soon! Kind regards, Karl Henry Hotel Manager

Property Features

As a guest of Mantra on Russell, you'll find an indoor pool, a spa tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a 24-hour business centre, a limo/town car service, and meeting rooms. Event space at this aparthotel measures 2153 square feet (200 square metres). The family-friendly Mantra on Russell also features tour or ticket assistance, concierge services, and complimentary newspapers in the lobby. A round-trip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 220 guestrooms or units
  • 13 levels
  • 2 conference rooms
  • 2153 sq ft of conference space
  • 200 sq. m of conference space
  • Built in 2000
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Food/drink service (free)
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Refrigerator
  • Microwave

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.7 km / 14.7 mi)
  • Train station: Flinders Street Station (1 km / 0.6 mi)
  • Metro station: Parliament Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Mantra on Russell offers 220 forms of air-conditioned accommodation with minibars and a safe. This accommodation offers separate sitting areas. Beds feature premium bedding. LCD televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. This Melbourne aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include an iron/ironing board and blackout curtains.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (surcharge)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Home Kitchen & Bar – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

A complimentary food shopping service is offered and guests can order late-night fare from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance for details. Contact the property in advance to get details.

Airport transport is offered 24 hours a day. For details, please contact the property in advance.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per day.

Pets

  • No pets allowed, but service animals are welcome

Policies

A surcharge applies for use of the sofa bed in the Two Bedroom Premium Apartment category. For more details please contact the property with the contact details received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 22 and AUD 28 per person (approximately)
  • Fee for in-room wireless Internet: AUD 25.00 per 24-hour period (rates may vary)
  • Fee for wireless Internet in public areas: AUD 25.00 per day (rates may vary)
  • Fee for wired Internet in public areas: AUD 25 per day (rates may vary)
  • Airport shuttle fee: AUD 75.00 per vehicle (one-way)
  • Self-parking fee: AUD 35.00 per day
  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 50.0 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mantra Russell Aparthotel Melbourne
  • Mantra Russell Aparthotel
  • Mantra Russell Melbourne
  • Mantra Russell
  • Mantra On Russell Hotel Melbourne
  • Mantra On Russell Melbourne