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4.1 out of 5

"Remodeled hotel, good facelift. Check in and out process extremely slow and laborious. Otherwise hotel is satisfactory. Great location near MCG " More

By a verified traveller on Sun 23 Feb 2020

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Hotel Description

A luxury stay in the heart of Melbourne awaits you at Pullman Melbourne on the Park. Within a 5-minute stroll you'll find Melbourne Cricket Ground and Rod Laver Arena within a 15-minute walk. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a 24-hour fitness center.

Flat-screen TVs with satellite channels are featured in all 419 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and sitting areas. Refrigerators and round-the-clock room service make in-room dining easy, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and slippers, while premium bedding and pillow menus invite a good night's rest. In-room childcare, free newspapers, and in-room massages are also available.

The restaurant, The Cliveden Restaurant , serves local cuisine and is open for breakfast and dinner. The Cliveden Bar is the hotel's own bar, serving drinks along with lunch and dinner. Enjoy the fitness center and pool loungers. 5167 square feet (480 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Places within a 30-minute walk of this 5-star East Melbourne hotel include Princess Theatre and Melbourne Central.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$263* Per night/room 4 Jul. - 5 Jul.

Premium Room (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, Business Lounge Access (Executive, High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite, 1 King Bed, Business Lounge Access

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Suite, 1 King Bed, Garden View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Pullman Melbourne on the Park ratings based on 475 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pullman Melbourne on the Park

Everyone (396) Business (4) Couples (38) Family (21)
5 out of 5

Posted by on 28 Oct. 2020

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Comment from Hotel Management

30 Oct. 2020 by Erkin Aytekin - General Manager

Dear Guest. Thank you so much for your 5 star review and choosing to stay at Pullman Melbourne on the Park Hotel. We hope to welcome you back again the next time you visit Melbourne. From all of our team we wish you and your loved ones all the very best for the remainder of 2020.

5 out of 5

Posted by on 1 Mar. 2020

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Comment from Hotel Management

1 Mar. 2020 by Keiko Kinross - Assistant Manager

Dear Guest, Thanks for the great review of our Hotel. We hope to welcome you back again the next time you visit Melbourne.

3 out of 5
Remodeled hotel, good facelift. Check in and out process extremely slow and laborious. Otherwise hotel is satisfactory. Great location near MCG

Posted by , from Melbourne on 23 Feb. 2020

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Comment from Hotel Management

24 Feb. 2020 by Keiko Kinross - Assistant Manager

Dear Cam, Thank you for your recent stay and review of the Hotel. We are sorry that you experienced delays with your check in and check out, this is something we will be looking at further to see how it can be improved upon. We trust your stay was otherwise enjoyable and look forward to welcoming you back the next time you choose to stay with us. All the best for the year ahead.

4 out of 5
The rooms very good. Hallways need updating. Restaurant good

Posted by on 22 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Keiko Kinross - Assistant Manager

Dear Guest, Thank you for the great review of our hotel following your recent stay. We are pleased to advise that in the coming months all rooms will be renovated in the hotel with a particular focus on upgrading the design of our bathrooms following feedback from our guests. We hope you otherwise enjoyed the experience and we look forward to welcoming you back to the Hotel on your next visit to Melbourne.

4 out of 5
Great service, very helpfull.. The rooms could be updated ..

Posted by , from Tatura, Victoria on 19 Feb. 2020

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Comment from Hotel Management

23 Feb. 2020 by Keiko Kinross - Assistant Manager

Dear Diana, Thank you for the great review of our hotel following your recent stay. We are pleased to advise that in the coming months all rooms will be renovated in the hotel with a particular focus on upgrading the design of our bathrooms following feedback from our guests. We hope you otherwise enjoyed the experience and we look forward to welcoming you back to the Hotel on your next visit to Melbourne.

5 out of 5
The location was perfect for us to attend a concert at Rod Laver Arena

Posted by on 17 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Keiko Kinross - Assistant Manager

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your experience with us and hope to see you again very soon.

5 out of 5
Nice and close to rod laver for the concert, valet parking was so convenient and staff super friendly

Posted by on 16 Feb. 2020

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Comment from Hotel Management

18 Feb. 2020 by Keiko Kinross - Assistant Manager

Dear Guest, Thank you for the great review of our hotel, it is pleasing to hear such great feedback on our team. We are glad that you enjoyed your experience with us and hope to see you again very soon.

5 out of 5
This was a perfect location for the things we wanted to do in Melbourne. Everything was either walking distance or a quick tram ride. Meals in the restaurant were delicious - didn't need to leave the hotel for anything. Staff were very friendly and professional in every way.

Posted by on 16 Feb. 2020

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Comment from Hotel Management

16 Feb. 2020 by Keiko Kinross - Assistant Manager

Dear Guest, Thank you for the great review of our hotel following your recent stay. We are pleased to hear you had an enjoyable experience and we look forward to welcoming you back again the next time you visit Melbourne. All the best for the year ahead.

5 out of 5
Staff were great, Nice room, reception were very friendly and helpful

Posted by on 10 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Sonia Anand - Assistant Manager

Dear Guest, Thanks for the great review and choosing to stay with us. We hope you had an enjoyable experience and look forward to welcoming you back the next time you visit Melbourne.

4 out of 5
The staff where really lovely. The bathrooms need a make over

Posted by on 9 Feb. 2020

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Comment from Hotel Management

11 Feb. 2020 by Sonia Anand - Assistant Manager

Dear Guest, Thanks for the great review and choosing to stay with us. In relation to your feedback, we will be renovating all guest rooms in the coming months with a particular focus on bathroom upgrades which we feel will make for a more enjoyable experience once completed. We hope you had an enjoyable experience and look forward to welcoming you back the next time you visit Melbourne.

About the Pullman Melbourne on the Park

Location 192 Wellington Parade, East Melbourne, VIC 3002

Property Features

Pullman Melbourne on the Park offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 5167 square feet (480 square meters) and includes a conference center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury Pullman Melbourne on the Park. For a fee, parking is available. This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 419 guestrooms or units
  • 20 levels
  • 5167 sq ft of conference space
  • 480 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • In-room childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Melbourne Airport (MEL) (31.1 km / 19.3 mi)
  • Train station: Southern Cross Station (3.5 km / 2.2 mi)
  • Metro station: Jolimont Station (0.2 km / 0.1 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Pullman Melbourne on the Park offers 419 accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, bathrobes, slippers, and designer toiletries. This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

The Cliveden Restaurant - Overlooking the garden, this restaurant specializes in local cuisine and serves breakfast and dinner. A children's menu is available.

The Cliveden Bar - Overlooking the garden, this bar serves lunch, dinner, and light fare. A children's menu is available. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Debit cards not accepted
  • Staffed front desk
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 38 and AUD 42 for adults, AUD 17 and AUD 17 for children (approximately)
  • Self parking fee: AUD 35.00 per night
  • Valet parking fee: AUD 49.00 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Melbourne Park
  • Hilton Melbourne Park
  • Hilton Park Melbourne
  • Pullman Melbourne Park Hotel
  • Pullman Melbourne Park
  • Pullman Melbourne on the Park Hotel
  • Pullman Melbourne on the Park East Melbourne
  • Pullman Melbourne on the Park Hotel East Melbourne

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free WiFi in public areas is limited to 30 minutes per day.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

  • UNESCO Sustainable Tourism Pledge
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.