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4.0 out of 5

"Cheap but Clean, comfortable, dead quiet, convenient location with train and trams within a block. Parking is convenient with easy access to foyer but ... " More

By a verified traveller on Tue 28 Mar 2023

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Hotel Description

Great Southern Hotel Melbourne puts you in the heart of Melbourne, within just a 10-minute stroll of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3.5-star Melbourne Central Business District hotel include Crown Casino and Marvel Stadium.

Mini Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$77* Per night/room 11 Apr. - 12 Apr.

Mini Double Room (No housekeeping)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Queen Room with No Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Twin Room with No Housekeeping

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Great Southern Hotel Melbourne ratings based on 418 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Great Southern Hotel Melbourne

Everyone (200) Couples (93) Family (67)
5 out of 5
Cheap but Clean, comfortable, dead quiet, convenient location with train and trams within a block. Parking is convenient with easy access to foyer but very tight, there is a Wilson less than 10.meters from entrance. Def don't need a car if your staying CBD local. I'll be back for sure

Posted by on 28 Mar. 2023

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Comment from Hotel Management

28 Mar. 2023 by Eds

Hi Rebecca, Thank you for your fantastic review and rating. This means a lot to us. Thank you again for choosing our hotel, looking forward to serving you for many years!

4 out of 5
I did not like the narrow balcony and open atrium outside thr room as i am terrified of heights and we were on 6th floor. But would stay again, just request a 1st floor room.

Posted by on 27 Mar. 2023

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Comment from Hotel Management

28 Mar. 2023 by Eds

Hi Robyn, Thank you for your amazing review and rating. This means a lot to us. Thank you again for choosing our hotel, looking forward to serving you for many years to come!

3 out of 5
The staff friendly, rooms clean, but cold showers and TV reception was horrible as couldn’t watch anything without signal dropping out all the time, Hence wasn’t worth watching. Breakfast down stairs was very good.

Posted by on 26 Mar. 2023

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Comment from Hotel Management

27 Mar. 2023 by Gil

Hi Christina,Thank you for your feedback. We apologise for any inconvenience you have experienced during your stay. We would like to share that our maintenance team have taken necessary action to rectify the room issue. We would love to hear more from you and obtain further details so we can follow up on your concern. Please contact our 24/7 reception or contact our reservations team via email. With Kind Regards, The Great Southern Hotel management

5 out of 5

Posted by on 26 Mar. 2023

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Comment from Hotel Management

27 Mar. 2023 by Gil

Hi Irene,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

1 out of 5
The only positive about this place is the location.

Posted by on 25 Mar. 2023

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5 out of 5
Great value!

Posted by on 25 Mar. 2023

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Comment from Hotel Management

26 Mar. 2023 by giel

HI Mark,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

3 out of 5
The property inside reminded me of Slade prison from Porridge. Also the Aircon and bathroom fans extremely noisy and walls very thin in our room so could hear the fans at all hours so not quiet. Staff were fantastic though.

Posted by on 24 Mar. 2023

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5 out of 5
Rooms were neat and clean and staff were friendly and helpful. We loved the location, its close to public transport and walkable to Crown and other city attractions. Would definitely stay here again.

Posted by on 23 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Gil

Hi Tamara,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

5 out of 5
The staff are kind helpful and pleasant to deal with,

Posted by on 23 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Gil

Hi Troy,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne

4 out of 5
Generally very enjoyable stay. Staff delightful and professional. It was somewhat noisy at night with doors slamming and loud voices.

Posted by on 23 Mar. 2023

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Comment from Hotel Management

23 Mar. 2023 by Gil

Hi Dr Sandra,Thank you for taking the time to send your feedback. We do take pride in catering to our guests’ needs the best way we can. We will surely continue bringing out the best service to our guests. Thank you for staying with us and we hope to see you again at GSH! Sincerely, The Great Southern Hotel Melbourne

About the Great Southern Hotel Melbourne

Location 44 Spencer Street, Melbourne, VIC 3000

Property Features

There's a restaurant on site. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at Great Southern Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne hotel is smoke free.

  • 285 guestrooms or units
  • 6 levels
  • 2 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Southern Cross Station (0.7 km / 0.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Great Southern Hotel Melbourne offers 285 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.

Great Southern Hotel Melbourne has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 7 days after check-out.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • Security system
  • Children stay free: Maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 16.00 for adults and AUD 16.00 for children
  • Self parking fee: AUD 25 per night
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 30 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Great Melbourne
  • Great Southern Hotel Melbourne
  • Great Southern Melbourne
  • Great Southern Melbourne Hotel
  • Hotel Great Southern Melbourne
  • Melbourne Great Southern Hotel
  • Southern Hotel Melbourne
  • Southern Melbourne
  • Enterprize Hotel Melbourne
  • Great Southern Hotel
  • Great Southern Melbourne
  • Great Southern Hotel Melbourne Hotel
  • Great Southern Hotel Melbourne Melbourne
  • Great Southern Hotel Melbourne Hotel Melbourne

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.