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"Nice clean place good service top of the one near pvt " More

By a verified traveller on Thu 30 Apr 2020

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Hotel Description

Great Southern Hotel Melbourne puts you in the heart of Melbourne, within just a 10-minute stroll of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this hotel include a restaurant and in-room free WiFi.

LCD TVs with digital channels are featured in all 268 rooms, and you can enjoy coffee/tea makers, hair dryers, and phones. Refrigerators, irons/ironing boards, and free toiletries are also available.

This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and express check-out. Added amenities include laundry facilities, dry cleaning/laundry services, and free newspapers in the lobby. There's also the convenience of self parking.

Places within a 30-minute walk of this 4-star Melbourne Central Business District hotel include Marvel Stadium and Melbourne Central.

Mini Double Room (No housekeeping)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
AU$64* Per night/room 23 Jun. - 24 Jun.

Standard Queen Room with No Housekeeping

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Family Room

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Twin Room with No Housekeeping

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Mini Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Queen Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Great Southern Hotel Melbourne ratings based on 3,039 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Great Southern Hotel Melbourne

Everyone (2153) Couples (492) Business (13) Students (9) Family (313) Other (1)
2 out of 5

Posted by on 6 May 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your feedback and we apologized for your stay experience.

5 out of 5
Nice clean place good service top of the one near pvt

Posted by , from Melbourne on 30 Apr. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you and we appreciate your awesome feedback! Glad you enjoyed your stay and we are looking forward to your next stay.

5 out of 5
I thought Tolarno Hotel was an amazing place to stay it has great character and the beauty of art that flows throughout the hotel with so much culture of art to see it really is magical! It’s such a bright and vibrant place staff are so kind and tend to your every need!! Great advice and lovely to talk to they are gorgeous people honestly they really made my stay one to remember! Room was great amazing! Overall it is a MUST SEEE PLACE!

Posted by on 26 Apr. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you and we appreciate your awesome feedback! Glad you enjoyed your stay and we are looking forward to your next stay.

1 out of 5
The clientele and the noise throughout the night was horrendous, might as well be a homeless shelter. Would not stay there ever again.

Posted by , from Melbourne on 25 Apr. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your stay and feedback! We have addressed the issue internally and we hope to see you again and give you better service as expected.

1 out of 5

Posted by on 14 Apr. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your feedback and we apologized for your stay experience.

4 out of 5

Posted by on 7 Apr. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your stay. We appreciate your feedback. See you again on your next trip.

5 out of 5

Posted by on 3 Apr. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you and we appreciate your awesome feedback! Glad you enjoyed your stay and we are looking forward to your next stay.

5 out of 5
very nice room, and a nice facility to put my bicycle

Posted by on 31 Mar. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your stay. We appreciate your feedback. See you again on your next trip.

1 out of 5

Posted by on 27 Mar. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your feedback and we apologized for your stay experience.

5 out of 5
Nothing wrong excellent EVERY WHERE I usually stay at that hotel for years

Posted by on 26 Mar. 2020

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Comment from Hotel Management

8 May 2020 by Ern

Thank you for your continued support and we appreciate your awesome feedback! Glad you enjoyed your stay and we are looking forward to your next stay.

About the Great Southern Hotel Melbourne

Location 44 Spencer Street, Melbourne, VIC 3000

Renovations + Closures

The property will be renovating from 01 February 2020 to 30 December 2020 (completion date subject to change). The following areas are affected:

  • Select guestrooms

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

There's a restaurant on site. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and complimentary newspapers in the lobby are also featured at Great Southern Hotel Melbourne. For a fee, parking is available. This 4-star Melbourne hotel is smoke free.

  • 268 guestrooms or units
  • 6 levels
  • 2 buildings
  • Dining venue
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (26.5 km / 16.4 mi)
  • Train station: Southern Cross Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Great Southern Hotel Melbourne offers 268 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries.

  • LCD television
  • Digital channels
  • Refrigerator
  • Coffee maker
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Great Southern Hotel Melbourne has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and safety measures are currently in place.Disinfectant is used to clean the property.For traveler safety, social distancing measures are in place and an acrylic shield is in place between staff and guests in main contact areas.

  • UnionPay
  • Property is cleaned with disinfectant
  • Security system
  • Staff do not wear personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually wrapped food options are not available
  • No gap period between guests' stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 25 per night
  • Early check-in fee: AUD 20 (subject to availability)
  • Late check-out fee: AUD 20 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Great Melbourne
  • Great Southern Hotel Melbourne
  • Great Southern Melbourne
  • Great Southern Melbourne Hotel
  • Hotel Great Southern Melbourne
  • Melbourne Great Southern Hotel
  • Southern Hotel Melbourne
  • Southern Melbourne
  • Enterprize Hotel Melbourne
  • Great Southern Hotel
  • Great Southern Melbourne
  • Great Southern Hotel Melbourne Hotel
  • Great Southern Hotel Melbourne Melbourne
  • Great Southern Hotel Melbourne Hotel Melbourne

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.