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4.4 out of 5

"I was a little disappointed that my so called upgraded room meant my bed took up the full width of the room. To get to wardrobe from bathroom you hav ... " More

By a verified traveller on Wed 04 Aug 2021

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Hotel Description

A luxury stay in Melbourne awaits you at WRAP on Southbank. Within a short 5-minute stroll, you'll find Southbank Promenade and Eureka Skydeck 88. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and an iPod dock. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A living room, a dining area, and in-room childcare are also available.

For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Crown Casino and Entertainment Complex and Melbourne Convention and Exhibition Centre.

Studio Heritage (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$136* Per night/room 29 Oct. - 30 Oct.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Deluxe (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom City View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

WRAP on Southbank ratings based on 1,007 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for WRAP on Southbank

Everyone (663) Couples (213) Business (5) Family (108)
4 out of 5
I was a little disappointed that my so called upgraded room meant my bed took up the full width of the room. To get to wardrobe from bathroom you have to go out to kitchenette & enter bedroom through second door. Even though they explained that I’d been gifted a balcony, I found it was full with two chairs & the air conditioning unit. No room to get past chairs to sit.

Posted by on 4 Aug. 2021

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Comment from Hotel Management

20 Aug. 2021 by WRAP Reception

Dear Anonymous, Thank you for your feedback, Unfortunately we cannot amend the layout of the apartment as it was designed like this originally however, we have passed on your feedback to our team as well and hope to do better on your nest stay with us. Kind regards WRAP Team

5 out of 5
very clean nice and modern great view on the balcony

Posted by on 12 Jul. 2021

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Comment from Hotel Management

15 Jul. 2021 by Reception

Thank you for your review, we hope to welcome you back again soon.

4 out of 5
Nice small apartment, just right for one night. Very clean and comfy bed. Just sad that our apartment had hardly any windows.

Posted by on 10 Jul. 2021

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5 out of 5
Nice lobby, friendly staff and we'll located

Posted by on 9 Jul. 2021

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Comment from Hotel Management

10 Jul. 2021 by WRAP Team

Dear Guest, Thank you for your feedback, we are happy that you enjoyed your stay and we look forward to welcoming you again. Regards WRAP Team

4 out of 5
Wrap on Southbank was a lovely place for our winter overnight getaway ‘night in the city’

Posted by on 8 Jul. 2021

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Comment from Hotel Management

10 Jul. 2021 by WRAP Team

Dear Guest, Thank you for your feedback, we are happy that you enjoyed your stay and we look forward to welcoming you again. Regards WRAP Team

5 out of 5
Clean and good location

Posted by on 12 May 2021

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Comment from Hotel Management

14 May 2021 by Wrap reception

Dear Anonymous, Thank you for your feedback, we are happy you enjoyed your stay and we look forward to seeing you again in the future. Regards WRAP Team

5 out of 5
The veiw was awsome!

Posted by on 9 May 2021

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Comment from Hotel Management

11 May 2021 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5
Honestly, the VIEWS incredible! I was so shocked to open the window and see the whole sporting complex. So beautiful and the hotel vibe was amazing. So chill and perfect

Posted by on 6 May 2021

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Comment from Hotel Management

9 May 2021 by Reception

Thank you for your review, we hope to welcome you back in the future.

1 out of 5
Check in,very stressful experience. Loved the room but put off by the check in,would have to think about if l would stay here again.

Posted by on 18 Apr. 2021

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Comment from Hotel Management

19 Apr. 2021 by Reception

Thank you for your review, however please accept our apologies for any inconvenience caused during check in.

5 out of 5

Posted by on 17 Apr. 2021

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Comment from Hotel Management

28 Apr. 2021 by WRAP Team

Thank you for your review, we are glad you enjoyed and we look forward to welcoming you.

Property Features

WRAP on Southbank offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury WRAP on Southbank. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 1 building
  • 108 guestrooms or units
  • 26 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

WRAP on Southbank offers 108 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate living rooms. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.

WRAP on Southbank has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. At check-in, guests must provide a record of full COVID-19 vaccination.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Guests must provide health documentation
  • Guests must provide proof of COVID-19 vaccination

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between AUD 15 and AUD 25 for adults, AUD 10 and AUD 10 for children (approximately)
  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Southbank
  • Oaks WRAP
  • Oaks WRAP Aparthotel
  • Oaks WRAP Aparthotel Southbank
  • Oaks WRAP Southbank
  • WRAP Oaks Southbank
  • WRAP Southbank
  • Oaks WRAP Southbank Aparthotel
  • Oaks WRAP on Southbank
  • WRAP on Southbank Southbank
  • WRAP on Southbank Aparthotel
  • WRAP on Southbank Aparthotel Southbank

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently asked questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.