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4.4 out of 5

"Room was littler then expected and shower flooded. Other then that was good " More

By a verified traveller on Tue 02 May 2023

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Hotel Description

A luxury stay in Melbourne awaits you at WRAP on Southbank. Within just a 10-minute stroll, you'll find Melbourne Skydeck and Southbank Promenade. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchens.

Each apartment is soundproofed and features an LCD TV with cable channels, along with a washer/dryer, free WiFi, and an iPod dock. A kitchen comes equipped with a refrigerator, a microwave, and a stovetop, and room service is also available. A dining area, a sitting area, and a safe are also available.

For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the gym and sauna. Additionally, you'll find free WiFi in public areas, a coffee shop/cafe, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 11:00 AM. There's also the convenience of self parking.

Places within a 15-minute walk of this 4.5-star Southbank aparthotel include Crown Casino and Fed Square.

Studio Heritage

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$169* Per night/room 4 Jun. - 5 Jun.

1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom Deluxe (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

1 Bedroom Deluxe (No Housekeeping)

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 Bedroom City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

2 Bedroom City View (No Housekeeping)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

WRAP on Southbank ratings based on 1,066 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for WRAP on Southbank

Everyone (691) Couples (229) Business (5) Family (115)
4 out of 5
Room was littler then expected and shower flooded. Other then that was good

Posted by on 2 May 2023

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Comment from Hotel Management

16 May 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5
24/7 Reception and always a smile.

Posted by on 26 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

3 out of 5
Quiet location. Welcoming staff. Requested housekeeping by 5pm night before, no show, breakfast cold, blinds didn't block out light, awake very early, and elevators unreliable.

Posted by on 10 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5
Fantastic place to stay

Posted by on 8 Apr. 2023

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Comment from Hotel Management

12 Apr. 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5

Posted by on 5 Apr. 2023

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Comment from Hotel Management

1 May 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5
The staff were friendly and helpful, and the location was super close to the convention centre!

Posted by on 1 Apr. 2023

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Comment from Hotel Management

12 Apr. 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5
Easily accessible, great views and friendly staff.Parking a huge bonus

Posted by on 28 Mar. 2023

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Comment from Hotel Management

29 Mar. 2023 by Reception

Thank you for your review, we hope to welcome you in the future.

5 out of 5
like---- friendly helpful staff unique-----convenient location didnt like----lack of soap in bathroom

Posted by on 19 Mar. 2023

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Comment from Hotel Management

21 Mar. 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

5 out of 5
The room was very comfortable. The city views were breathtaking. The staff were extremely helpful. The parking most convenient. It was just a short walk to all the restaurants along the Yarra. Easy access to Melbourne airport. We thoroughly enjoyed our stay.

Posted by on 27 Feb. 2023

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Comment from Hotel Management

28 Feb. 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

4 out of 5

Posted by on 11 Feb. 2023

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Comment from Hotel Management

12 Apr. 2023 by Reception

Thank you for your review, we hope to welcome you back in the future.

Property Features

WRAP on Southbank offers its guests an indoor pool, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the luxury WRAP on Southbank. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 4.5-star Melbourne aparthotel.

  • 1 building
  • 108 guestrooms or units
  • 26 levels
  • Built in 2014
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Separate living room
  • Free WiFi
  • Soundproofed rooms
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (1.5 km / 0.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

WRAP on Southbank offers 108 accommodations with iPod docking stations and washers/dryers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Sitting area
  • IPod dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Electric kettle
  • Kitchenware
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.

WRAP on Southbank has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool, a sauna, and a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for AUD 20.0 per day.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place and guests are provided with hand sanitizer.

  • Debit cards
  • UnionPay
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guests' stays
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately AUD 15–25 for adults, and AUD 10–10 for children
  • Self parking fee: AUD 35.00 per night (in/out privileges)
  • Crib (infant bed) fee: AUD 20.0 per day
  • Credit card charges are subject to a surcharge of 1.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Oaks Southbank
  • Oaks WRAP
  • Oaks WRAP Aparthotel
  • Oaks WRAP Aparthotel Southbank
  • Oaks WRAP Southbank
  • WRAP Oaks Southbank
  • WRAP Southbank
  • Oaks WRAP Southbank Aparthotel

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.