4.6 out of 5

"Great apartment, well appointed with good service. Good location. " More

By a verified traveller on Tue 04 Sep 2018

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Hotel Description

A family-friendly stay in the heart of Melbourne awaits you at Citadines on Bourke Melbourne. You'll find Her Majesty's Theatre a few steps away and Bourke Street Mall within a 10-minute stroll. Highlights at this aparthotel include a restaurant, an indoor swimming pool, and in-room kitchenettes.

The restaurant, Kuuraku, serves Japanese cuisine and is open for breakfast, lunch, and dinner. The aparthotel's own bar/lounge is a nice place to enjoy a drink. Enjoy the fitness centre, sauna, and pool loungers. 3498 square feet (325 square metres) of event facilities include conference centres, and other business amenities include limo/town car service. Additionally, you'll find free WiFi in public areas, a coffee shop/café, and laundry facilities. Each morning cooked-to-order breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of self parking.

Sights within a 10-minute walk of this 4.5-star Melbourne Central Business District aparthotel include Parliament House of Victoria and Emporium Melbourne.

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$141 per night

Executive Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Studio Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Executive Two Bedroom Apartment

Bed Count 2 King Beds Maximum Occupancy 4 Max

Citadines on Bourke Melbourne ratings based on 1,017 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Citadines on Bourke Melbourne

Everyone (693) Couples (234) Business (6) Family (81)
4 out of 5
Clean, and convenient location.the room was spacious.

Posted by on 14 Dec 2018

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5 out of 5
Great location, clean and modern room. Will definitely be staying again.

Posted by on 12 Dec 2018

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Comment from Hotel Management

13 Dec 2018 by Celine

Dear Guest, We are happy to hear that you enjoyed your stay at Citadines and loved the convenient location and our fantastic apartments. We look forward to your next stay at our hotel! Regards, Celine Guest Service

4 out of 5

Posted by on 10 Dec 2018

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Comment from Hotel Management

10 Dec 2018 by Celine

Dear Guest, We are happy to hear that you enjoyed your stay at Citadines. We look forward to your next stay at our hotel! Kind Regards, Celine Guest Service

5 out of 5
Excellent location, easy check on and check out. Spotlessly clean. My partner would have liked a firmer bed as it gave him a sore back. Better pillows would have been good too, but other than that it was great.

Posted by on 28 Nov 2018

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Comment from Hotel Management

29 Nov 2018 by Celine

Dear Guest, We are happy to hear that you enjoyed your stay at Citadines and loved our convenient location. We look forward to your next stay at our hotel! Kind Regards, Celine Guest Service

5 out of 5

Posted by on 25 Nov 2018

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Comment from Hotel Management

27 Nov 2018 by Celine

Dear Guest, We are happy to hear that you enjoyed your stay at Citadines. We look forward to your next stay at our hotel! Kind Regards, Celine Guest Service

5 out of 5
Room was immaculately presented and well stocked with everything needed.

Posted by on 22 Nov 2018

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Comment from Hotel Management

22 Nov 2018 by Aeric

Dear anonymous, Thank you for your positive feedback. We are most delighted to hear you found our accommodation to be comfortable. We look forward to welcoming you back again soon. Warm regards, Aeric Badyal Assistant Guest Service Manager

5 out of 5

Posted by on 21 Nov 2018

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Comment from Hotel Management

21 Nov 2018 by Aeric

Dear Anonymous, Thank you for your recent stay at Citadines on Bourke Melbourne. We look forward to welcoming you back again soon. Warm regards, Aeric Badyal Assistant Guest Service Manager

4 out of 5
We liked this property as it was central to the theatre and the CBD, all the places we wanted to go. The thing we were tad perplexed about was we arrived in the morning and did all the pre-check and left our bags as room wasnt ready, no problem there. On our return at approx 3.30 there seemed to be a problem as we had to wait approx 10 mins whilst they checked something as the room wasnt ready. After a full day of shopping in heat this was tad unprofessional apart from that everything else was all good.

Posted by on 20 Nov 2018

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Comment from Hotel Management

20 Nov 2018 by Celine

Dear Tan, We are happy to hear that you enjoyed your stay at Citadines. I am sorry to hear that check-in was delayed, we will pass on this feedback to our Guest Service Team. We look forward to your next stay at our hotel! Kind Regards, Celine Guest Service

5 out of 5
Great location. Very comfortable and clean. We could walk everywhere or else take a tram located nearby. Some items in the room were a little tired. But overall for the price it was excellent. Parking is $35 per day.

Posted by , from Sydney on 17 Nov 2018

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Comment from Hotel Management

18 Nov 2018 by Aeric

Dear Cathy, Thank you for your positive feedback. We are most delighted to hear you found our accommodation to be comfortable and were able to take advantage of our city central location. We look forward to welcoming you back again soon. Warm regards, Aeric Badyal Assistant Guest Service Manager

5 out of 5

Posted by on 15 Nov 2018

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Comment from Hotel Management

16 Nov 2018 by Celine

Dear Guest, We are happy to hear that you enjoyed your stay at Citadines. We look forward to your next stay at our hotel! Kind Regards, Celine Guest Service

About the Citadines on Bourke Melbourne

Location 131-135 Bourke Street, Melbourne, VIC 3000

Property Features

Citadines on Bourke Melbourne offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A limo/town car service and meeting rooms are available. Event space at this aparthotel measures 3498 square feet (325 square metres) and includes conference centres. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the family-friendly Citadines on Bourke Melbourne. Parking is available for a fee. This 4.5-star Melbourne aparthotel is smoke free.

  • 1 building
  • 380 guestrooms or units
  • 25 levels
  • 5 conference rooms
  • 3498 sq ft of conference space
  • 325 sq. m of conference space
  • Built in 2010
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (24.1 km / 15 mi)
  • Train station: Flinders Street Station (0.9 km / 0.5 mi)
  • Metro station: Parliament Station (0.4 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Citadines on Bourke Melbourne offers 380 forms of air-conditioned accommodation with iPod docking stations and DVD players. This accommodation offers separate sitting areas. Accommodation at this 4.5-star aparthotel has kitchenettes with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and a hairdryer. 32-inch LCD televisions come with pay-per-view films. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a limited basis and in-room massages can be requested.

  • In-room kitchenette
  • Sitting area
  • iPod dock
  • In-room dining (limited hours)
  • LCD television
  • Films for purchase
  • DVD player
  • Fridge
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.

Kuuraku – This restaurant specialises in Japanese cuisine and serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: AUD 0.00 per person (approximately)
  • Self-parking fee: AUD 35 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per day
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Citadines Bourke Melbourne Hotel
  • Citadines Bourke Hotel
  • Citadines Bourke Melbourne
  • Citadines Bourke
  • Citadines On Bourke Melbourne Hotel Melbourne

You should know

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.