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Hotel Chadstone Melbourne MGallery Collection

Property class: 5 and above

Photo gallery for Hotel Chadstone Melbourne MGallery Collection

Miscellaneous
Breakfast, lunch and dinner served
Meeting facility
Breakfast, lunch and dinner served
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$235
includes taxes & fees
28 May - 29 May

Explore the area

View map
1341 Dandenong Road, Chadstone, VIC, 3148
  • Place, Chadstone Shopping Mall
    ‪1 min walk‬
  • Place, Holmesglen Institute
    ‪19 min walk‬
  • Place, Crown Casino
    ‪17 min drive‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪36 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

Classic Room, 2 Queen Beds

9.4 out of 10
Exceptional
(26 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom)

Deluxe Room, 1 King Bed (Open Bathroom)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(14 reviews)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Bathroom

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

9.2 out of 10
Wonderful
(7 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Penthouse (Des Créateurs)

Penthouse (Des Créateurs)

Penthouse (Des Créateurs)

  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes)

Luxury Penthouse (Des Stylistes)

  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Melbourne

At Hotel Chadstone Melbourne MGallery Collection, you'll be connected to a shopping centre and steps from Chadstone Shopping Mall. Highlights at this luxury hotel include 5 hot tubs, a full-service spa and a restaurant. .A day of pampering can include massages and facials. The restaurant, Pastore Restaurant, is open for breakfast, lunch and dinner. Altus Rooftop Bar is the hotel's own rooftop bar. Enjoy the indoor swimming pool, gym and pool loungers. Other amenities include free Wi-Fi in public areas, concierge services and a 24-hour front desk. Buffet breakfast is available on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. There's also valet parking, along with the convenience of an airport shuttle. .Sights within a 10-minute drive of this 5-property class Malvern East hotel include Monash University and Caulfield Racecourse.

What's nearby

  • Chadstone Shopping Mall - 1 min walk - 0.0 km
  • Holmesglen Institute - 19 min walk - 1.6 km
  • Monash University - 7 min drive - 6.8 km
  • Crown Casino - 17 min drive - 19.3 km
  • Marvel Stadium - 18 min drive - 21.6 km

Getting around

  • Hughesdale Station - 18 min walk
  • Flinders Street Station - 20 min drive
  • Melbourne, VIC (MEB-Essendon) - 34 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪Laurent - ‬7 min walk
  • ‪PappaRich - ‬3 min walk
  • ‪Chatime - ‬10 min walk
  • ‪Axil Coffee Roasters - ‬10 min walk

About this property

Hotel Chadstone Melbourne MGallery Collection

Hotel Chadstone Melbourne MGallery Collection offers its guests a full-service spa, 5 hot tubs, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 10764 square feet (1000 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury Hotel Chadstone Melbourne MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Melbourne hotel is smoke free.

  • 1 building
  • 250 guestrooms or units
  • 12 levels
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Built in 2019
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Chadstone Melbourne MGallery Collection offers 250 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves with a trip to the on-site spa, which has 8 treatment rooms. Services include facials and body treatments.

Similar properties

Exterior
PARKROYAL Monash Melbourne
Clayton
  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 471 reviews
The price is AU$240
includes taxes & fees
8 May - 9 May
PARKROYAL Monash Melbourne

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (AUD 50 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 95 per day; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 48 for adults and AUD 48 to 48 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Altus Rooftop Bar
  • Pastore Restaurant

Things to do

  • 5 hot tubs
  • Designer stores
  • Full-service spa
  • Health club
  • Indoor pool
  • Library
  • Shopping centre

Family friendly

  • In-room cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10,764 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • High-pile carpet in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.4 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 95 per night.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 48 to 48 for adults and AUD 48 to 48 for children
  • Airport shuttle fee: AUD 250 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: AUD 50 per day (in/out privileges)
  • Valet parking fee: AUD 95 per day (in/out privileges)
  • Rollaway bed fee: AUD 95 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, debit cards, cash, mobile payments and Apple Pay. This property uses solar energy.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chadstone Melbourne Mgallery
Hotel Chadstone Melbourne MGallery Hotel
Hotel Chadstone Melbourne MGallery by Sofitel
Hotel Chadstone Melbourne MGallery Malvern East
Hotel Chadstone Melbourne MGallery Hotel Malvern East

Frequently asked questions

What is the cancellation policy at Hotel Chadstone Melbourne MGallery Collection?

Hotel Chadstone Melbourne MGallery Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chadstone Melbourne MGallery Collection?

As of 27 Apr 2026, prices found for a 1-night stay for 2 adults at Hotel Chadstone Melbourne MGallery Collection on 28 May 2026 start from AU$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Chadstone Melbourne MGallery Collection?

Yep, Hotel Chadstone Melbourne MGallery Collection has a covered self car park with in/out privileges for AUD 50 per day. A self car park is also available, for a fee.

Are there any beaches close to Hotel Chadstone Melbourne MGallery Collection?

The closest beach to Hotel Chadstone Melbourne MGallery Collection is St Kilda Beach (9.6 km).

Is there a spa on site at Hotel Chadstone Melbourne MGallery Collection?

Yep, there is an onsite spa at Hotel Chadstone Melbourne MGallery Collection. You'll enjoy heaps of services like facials and body treatments.

Does Hotel Chadstone Melbourne MGallery Collection have a pool?

Hotel Chadstone Melbourne MGallery Collection has a pool and an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 7:00 AM to 10:00 PM.

What luxury perks are available at Hotel Chadstone Melbourne MGallery Collection?

Hotel Chadstone Melbourne MGallery Collection features 5 hot tubs, a health club and an indoor pool. All guestrooms come with premium bedding and late-night room service.

What makes Hotel Chadstone Melbourne MGallery Collection a romantic place to stay?

Couples dining and a champagne service, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Chadstone Melbourne MGallery Collection.

Is Hotel Chadstone Melbourne MGallery Collection family-friendly?

You bet! With amenities such as an indoor pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Chadstone Melbourne MGallery Collection is a hit with families.

Does Hotel Chadstone Melbourne MGallery Collection serve breakfast?

Yep, buffet breakfast is on offer weekdays between 6:30 AM and 10:30 AM and weekends from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hotel Chadstone Melbourne MGallery Collection?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Chadstone Melbourne MGallery Collection?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner. The dining venue is closed on Monday, Tuesday, Wednesday and Sunday.

What time are check-in & check-out at Hotel Chadstone Melbourne MGallery Collection?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Chadstone Melbourne MGallery Collection?

No, only service animals are allowed.

Hotel Chadstone Melbourne MGallery Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 435 out of 655 reviews
Rating 8 - Good. 134 out of 655 reviews
Rating 6 - Okay. 48 out of 655 reviews
Rating 4 - Poor. 23 out of 655 reviews
Rating 2 - Terrible. 15 out of 655 reviews

9.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

FEI YUE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
normal
Stayed 2 nights in Apr 2026

10/10 Excellent

Arthur B.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in way going inside is a lettle bit Treaky for the first timer.
Stayed 2 nights in Mar 2026

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Clean & good service
Stayed 1 night in Feb 2026

4/10 Poor

Pierre

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
the beds were really poor, the mattress was sunk in , small king bed , seemed like a double. fridge really small to put anything in it. was noisy creaks and bangs. the buffet was absolutely poor for $48 , the eggs , food , bread was stale , pathetic bufet. over price car park to keep your car when staying. $45 that is ridicolous. I would not recommend this , or come back. I would like to get half my money back. It was so bad
Stayed 1 night in Feb 2026

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic hotel and location.
Stayed 5 nights in Jan 2026

10/10 Excellent

Rhiannon

Liked: Cleanliness, amenities, property conditions & facilities
Well presented room, great location and very friendly staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Madison

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We were warmly greeted on arrival by the friendly staff, checked in to our beautiful clean room and the team even went out of their way to organise a little birthday treat for me. We are so grateful for all of the care and attention to detail we received, it made for a very special stay.
Stayed 1 night in Jan 2026

8/10 Good

David

Stayed 2 nights in Jan 2026

4/10 Poor

Jeonghyon

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
Let’s start with the check-in. The woman at the reception desk wasn’t fluent in English and became visibly annoyed at me (American) when I asked her politely and with sincere confusion to repeat herself several times. It must have been with a spirit of retaliation she assigned a second floor room with a wonderful view of the parking lot to us, although it was post-holiday mid-January. Our room was nicely sized, which was a plus, but there were zero amenities besides the bolted to the wall pumps of shampoo, conditioner and shower gel. No bottles of water, no q-tips, no shower caps, no toothbrushes, no NOTHING. People who stay at Hotel Chadstone probably intend to shop at the mall at Chadstone but nowhere on the hotel website does it state that the mall closes early on Tuesdays at 5:30 pm. We arrived shortly after 4:30 pm. So, empty-handed and disappointed, but still intending to make the most of the evening, we went to the rooftop pool. NB: the website photo is VERY MISLEADING. Not only is the pool minuscule (think less than half the size of a regular lap pool), at 8 pm it was full of screaming kiddies and smelled like a kiddie pool. We next went to check out the “gymnasium.” That also turned out to be a depressing affair, a small plain room with narrow windows near the ceiling, a treadmill and a few free weights. There might have been a stationary bike. We left after a single glance. My home gym is better equipped, sorry. Won’t be staying at Hotel C ever again!
Stayed 1 night in Jan 2026

10/10 Excellent

Antony

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless staff, very pleasant
Stayed 1 night in Jan 2026

8/10 Good

Meaghan

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Cue was a long wait but otherwise happy and easy
Stayed 1 night in Jan 2026

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities
This is my third year in a row staying here for my daughter’s birthday. Every time we have a great time. Staff, room, location - perfect for a shopping spree.
Stayed 1 night in Jan 2026

10/10 Excellent

Adrian

Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and new. Spacious rooms. Nice rooftop indoor pool and bar.
Stayed 1 night in Jan 2026

10/10 Excellent

Stefanie

Stayed 1 night in Jan 2026

10/10 Excellent

kaitlyn

Stayed 1 night in Jan 2026

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

6/10 Okay

Stephen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was nice enough. Check in was ok but the receptionist had to go to the room to remove 3 chocolates that were intended for someone else we guess. Our request for a non road side wasn’t met which is disappointing and sleep or lack of ensued. The breakfast area is good enough but not real 5 star. The coffee was warm at best. Didn’t go to the bar as we had a 9 year old so really wasn’t anywhere to have a drink. Fortunately Chadstone shopping is nearby albeit not all eateries are licensed. The communications around parking was not really informative and valet was expensive at $95. It’s not a Langham really a nice looking 4 star hotel.
Stayed 4 nights in Jan 2026

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely few days with young family members. They loved the pool and the hotel room was nice and big.
Stayed 2 nights in Dec 2025

10/10 Excellent

bing

Liked: Cleanliness, amenities, property conditions & facilities
everything, particularly the professional & enthusiastic staffs
Stayed 6 nights in Dec 2025

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a one night stay in December 2025 . Hotel was clean and buffet breakfast was decent
Stayed 1 night in Dec 2025

10/10 Excellent

Larisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff were rude and judgemental! They need some training! Because I’d love to come again and again, but wouldn’t because of the staff. The staff don’t own the hotel, so they need to chill
Stayed 1 night in Sep 2025

8/10 Good

selvelyn

Stayed 2 nights in Dec 2025

10/10 Excellent

Shandelle

Liked: Cleanliness, staff & service, property conditions & facilities
We love Hotel Chadstone, literally everything at your fingertips.
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Louise, Traralgon

Stayed 1 night in Nov 2025