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4.1 out of 5

"The staff were happy and very helpful. I really appreciated being greeted by happy staff. The room was lovely and clean. " More

By a verified traveller on Sun 15 Mar 2020

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Hotel Description

Causeway 353 Hotel places you in the center of Melbourne, within just a 5-minute stroll of Bourke Street Mall and within 15 minutes of Queen Victoria Market. Highlights at this hotel include in-room free WiFi and LCD TVs.

You can enjoy MP3 docks, cable TV, and coffee/tea makers, featured in all 142 rooms. Refrigerators and microwaves make in-room dining easy, and minibars provide refreshments. Safes, hair dryers, and irons/ironing boards are also available.

Enjoy the fitness center and steam room. Additionally, you'll find free WiFi in public areas, a 24-hour business center, and laundry facilities. Continental breakfast is available daily between 6:30 AM and 10:30 AM.

Places within a 30-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and Royal Exhibition Building.

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
AU$100* Per night/room 16 Jun. - 17 Jun.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Causeway 353 Hotel ratings based on 295 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Causeway 353 Hotel

Everyone (217) Couples (33) Family (31)
5 out of 5

Posted by on 23 Mar. 2020

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Comment from Hotel Management

24 Mar. 2020 by The Team at Causeway 353 Hotel

Dear Guest, We would like to thank you for your lovely rating. Our aim is to have happy and satisfied guests and we are so glad to hear that you really enjoyed your stay. We are looking forward in welcoming you back. Kind Regards, The Team at Causeway 353 Hotel

4 out of 5
The staff were happy and very helpful. I really appreciated being greeted by happy staff. The room was lovely and clean.

Posted by on 15 Mar. 2020

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Comment from Hotel Management

15 Mar. 2020 by The Team at Causeway 353 Hotel

Dear Guest, Thanks for staying with us. We appreciate your lovely feedback! On behalf of our entire team here, we would like to thank you once again and we are all looking forward to welcome you back! Best Regards, The Team at Causeway 353 Hotel

4 out of 5
Our group was happy with the customer service and the room amenities. Our one concern over the weekend was following a fire alarm and evacuation of the building. Staff did not insist that all guests move outside, leaving most in the lobby, and then proceeded to the fire alarm system and isolated all alarms themselves. This would contravene the fire code as these are only to be accessed by fire service personnel. If fact, the fire service did not attend at all and guests were told to return to their rooms even though the alarm was still sounding.

Posted by on 1 Mar. 2020

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Comment from Hotel Management

3 Mar. 2020 by The Team at Causeway 353 Hotel

Dear Guest, Thank you for choosing to stay with us. We appreciate you took a moment to share your comments and we are happy that you mentioned our customer service and the room amenities. At Causeway Hotels, we believe our success lies in our passion for service and kindly allow me to inform you that all staff are regularly trained in fire prevention and emergency procedures. While the anonymous nature of this review makes it difficult to comment on a specific instance, please know that we will continue to work with staff to ensure that procedures and fire code obligations are adhered to at all times in to the future. Your feedback is much appreciated as it will assist us in monitoring our service quality and performance, we do apologise for any inconvenience caused. We do hope to have the chance to welcome you back again in the near future, assuring you our best of attentions and services at all times! Warmest wishes, The Team at Causeway 353 Hotel

3 out of 5
Position excellen, staff helpful, price also very good

Posted by , from ris on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Kate, We are so glad to know that you enjoyed so much your stay with us. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, The Team at Causeway 353 Hotel

4 out of 5
friendly staff, rooms very clean good overnight stay

Posted by on 26 Feb. 2020

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Comment from Hotel Management

27 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Guest, Thank you for taking your time to rate your experience with us. We are glad to know that you were pleased with our hotel services. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, The Team at Causeway 353 Hotel

5 out of 5

Posted by on 17 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Guest, Thanks for staying with us. We appreciate your feedback! Kind Regards, The Team at Causeway 353 Hotel

4 out of 5

Posted by on 15 Feb. 2020

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Comment from Hotel Management

17 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Guest, Thanks for staying with us. We appreciate your feedback! We look forward to your next visit. Kind Regards, The Team at Causeway 353 Hotel

4 out of 5
Central location, good value, nice restaurants nearby

Posted by , from Australia on 13 Feb. 2020

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Comment from Hotel Management

13 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Bernie, Thank you for sharing your positive review. It's greatly appreciated by us all. We look forward to your next visit! Best Regards, The Team at Causeway 353 Hotel

5 out of 5
Great soundproofing hardly any street noise. Well located, clean and comfortable.

Posted by , from Newcastle on 11 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Happycustomer, Thank you for choosing to stay with us and for taking the time to share your experience in Causeway 353 Hotel. We are delighted to read that you enjoyed all aspects of your stay with us and we look forward to welcoming you back soon. Sincerely, The Team at Causeway 353 Hotel

5 out of 5
Location was excellent. Rooms great. Staff were all so friendly and provided great customer service. Excellent value for money

Posted by on 11 Feb. 2020

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Comment from Hotel Management

12 Feb. 2020 by The Team at Causeway 353 Hotel

Dear Guest, Thank you for choosing Causeway 353 Hotel for your stay. We appreciate your time to share your feedback and your kind words regarding our staff,rooms as well as our convenient location. We work really hard to offer the best possible services, so we are happy to see that this was reflected on your last visit! We made sure our staff got the recognition they deserve! We looking forward to having you again as a guest in our hotel. All the best, The Team at Causeway 353 Hotel

Property Features

Causeway 353 Hotel offers its guests a steam room and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Causeway 353 Hotel. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 9 levels
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.9 km / 14.9 mi)
  • Train station: Southern Cross Station (1 km / 0.6 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)

Room Amenities

Causeway 353 Hotel offers 142 accommodations with MP3 docking stations and minibars. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Housekeeping is provided daily.

  • Minibar
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

For more details, please contact the property using the information on the booking confirmation.

For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pet Policy

  • No pets allowed

Policies

This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • One child stays free
  • Debit cards not accepted
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 for adults and AUD 15 for children (approximately)
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • 353 Causeway
  • 353 Causeway Hotel
  • Causeway 353
  • Causeway 353 Hotel
  • Causeway 353 Hotel Melbourne
  • Causeway 353 Melbourne
  • Causeway Hotel 353
  • Hotel 353
  • Hotel 353 Causeway
  • Hotel Causeway 353
  • Hotel Causeway 353
  • Causeway 353 Hotel Hotel
  • Causeway 353 Hotel Melbourne
  • Causeway 353 Hotel Hotel Melbourne

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.