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4.3 out of 5

"Excellent location Staff were very helpful and polite I was surprised that there wasn’t a hair dryer given it had an iron and ironing board and was ... " More

By a verified traveller on Mon 27 Aug 2018

Hotel Description

Causeway 353 Hotel places you in the center of Melbourne, within just a 5-minute stroll of Bourke Street Mall and within 20 minutes of Queen Victoria Market. Highlights at this hotel include in-room free WiFi and LCD TVs.

All 142 rooms feature MP3 docks, cable TV, and coffee/tea makers. Fridges and microwaves make in-room dining easy, and minibars provide refreshments. Additionally, safes, hairdryers, and phones are available.

Enjoy the fitness centre and steam room. Additionally, you'll find free WiFi in public areas, a 24-hour business centre, and laundry facilities. Each morning continental breakfast is served between 6:30 AM and 10:30 AM.

Places within a 30-minute walk of this 4-star Melbourne Central Business District hotel include Melbourne Convention and Exhibition Centre and Royal Exhibition Building.

Deluxe King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
AU$130 per night

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Triple Room

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Room - Spa

Bed Count 1 King Bed Maximum Occupancy 3 Max

Causeway 353 Hotel ratings based on 1,059 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Causeway 353 Hotel

Everyone (689) Couples (288) Business (7) Family (76)
5 out of 5
Lovely staff, clean rooms, great price. Highly recommended

Posted by on 20 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you found your room to be clean, and such great value. I will also share your compliments with the staff who will no doubt be thrilled to see their hard work paying off. I speak on behalf of the whole team here when I say that we appreciate your recommendation and hope to have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5
Great hotel. Clean and the staff were great. Pillows could have been better quality though

Posted by on 19 Apr. 2019

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Comment from Hotel Management

23 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. I am delighted to hear that you found our hotel to be so ‘great’ and clean. I will be sure to share your kind words with the staff who will be proud to have their hard work recognised. Please rest assured that your constructive comments relating to the pillows have been shared with management and taken on board as we constantly look to further enhance the guest experience in to the future. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5
Close walking distance to shopping, art gallery and eateries

Posted by on 18 Apr. 2019

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Comment from Hotel Management

18 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. I am delighted to hear that you made the most of our central location in relation to all that Melbourne has to offer. I hope that we may have the opportunity to welcome you back for another visit very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

4 out of 5

Posted by on 14 Apr. 2019

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Comment from Hotel Management

14 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is fantastic to hear that your time at our hotel was so pleasant and enjoyable. I hope that we may have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

3 out of 5
Checkout time is a little early although did gey one hour extension

Posted by on 11 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. As you say our check-out time is generally 10am, although when availability allows our friendly reception staff are more than happy to grant some flexibility upon request. I hope that we may have the opportunity to welcome you back again soon. Kind regards, Sam Tobin Guest Services Causeway Hotels

4 out of 5

Posted by on 11 Apr. 2019

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Comment from Hotel Management

12 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for taking the time to share a review on your recent stay with us. It is great to hear that your time with us was so enjoyable. I hope that we may have the opportunity to welcome you back again very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5
I loved the location, excellent front desk staff, the room was perfect. the hallway on level six has some problems and my daughter tripped and fell and hurt her knee when she hit a hollow in the carpet. a bit dangerous.

Posted by on 10 Apr. 2019

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Comment from Hotel Management

10 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a review. I am delighted to hear that you found your room to be ‘perfect’ for your needs, as you made the most of our central location in relation to all that Melbourne has to offer. It is concerning to hear of this instance described which occurred in the level 6 hallway. Please rest assured that your feedback in this regard has been shared with management as well as our maintenance department to be investigated and actioned so that such an occurrence does not transpire again in the future. Please accept our apologies for the inconvenience caused. I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

3 out of 5
great location, surprisingly good breakfast included in price. Cons, toilet was not clean under the seat. Yuck.

Posted by on 8 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sam Tobin - Guest Services

Dear Pjharris, Thank you for taking the time to share a review on your recent stay with us. I am delighted to hear that you made the most of our central location, and that you took full advantage of the continental buffet breakfast. Cleanliness is an area that we pride ourselves on so it is unfortunate to hear that we did not reach your expectations in all areas in this regard. Please rest assured that I have shared your feedback with our housekeeping supervisor who will work with staff involved towards ensuring that their usual high standards are maintained at all times in to the future, including paying attention to the underside of the toilet seat. Please accept our sincere apologies for any inconvenience caused. I hope that we may have the opportunity to welcome you back again in the future so that we can deliver a start to finish experience of the standard that we strive to provide to all of our guests. Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5

Posted by on 7 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sam Tobin - Guest Services

Dear Anonymous, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. It is fantastic to hear that your time at our hotel was so enjoyable. I will be sure to share your kind words with the staff who will no doubt be delighted to see their hard work paying off. I hope that we may have the opportunity to welcome you back for another visit very soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

5 out of 5
It was very central to everything. Staff were all very nice and accommodating. Comfortable and clean.

Posted by on 6 Apr. 2019

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Comment from Hotel Management

8 Apr. 2019 by Sam Tobin - Guest Services

Dear Guest, Thank you for choosing to stay with us and for taking the time to share such a pleasant review. It is fantastic to hear that you found your room to be so comfortable and clean; and that you made the most of our central location in relation to all that Melbourne has to offer. I will also be sure to share your kind words with the staff who will no doubt be thrilled to receive recognition for their hard work. I speak on behalf of the whole team here when I say that we hope to have the opportunity to welcome you back again soon! Kind regards, Sam Tobin Guest Services Causeway Hotels

Property Features

Causeway 353 Hotel offers its guests a steam room and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Tour or ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly Causeway 353 Hotel. This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 9 levels
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (23.8 km / 14.8 mi)
  • Train station: Spencer Street Station (1.1 km / 0.7 mi)
  • Metro station: Melbourne Central Station (0.8 km / 0.5 mi)
  • Parking:

Room Amenities

Causeway 353 Hotel offers 142 forms of air-conditioned accommodation with MP3 docking stations and minibars. 40-inch LCD televisions come with premium cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • MP3 dock
  • LCD television
  • Cable channels
  • Premium channels
  • Fridge
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for AUD 20.0 per stay.

Pets

  • No pets allowed

Policies

This hotel will place a pre-authorization for the first night's accommodation, 7 days prior to arrival, for any bookings where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: AUD 15 per person (approximately)
  • Crib (infant bed) fee: AUD 20.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Causeway 353 Hotel Melbourne
  • Causeway 353 Hotel
  • Causeway 353 Melbourne
  • Causeway 353
  • Hotel Causeway 353

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.