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4.8 out of 5

"Location is perfect. " More

By a verified traveller on Sun 13 Mar 2022

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Crown Promenade ratings based on 622 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crown Promenade

Everyone (245) Couples (239) Business (1) Family (136)
4 out of 5

Posted by on 11 Jun. 2022

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5 out of 5
Location is perfect.

Posted by on 13 Mar. 2022

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5 out of 5
Great location, fantastic service, beautiful rooms

Posted by on 20 May 2021

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5 out of 5
Beautiful place to stay, has everything you need on site. So glad we chose Crown!

Posted by on 15 May 2021

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3 out of 5

Corner King Room - Not at all what is advertised.

Pros: View was ok, but not what was expected.
Cons: Be more specific about the rooms. maybe mention the 2 types of king corner rooms & have them listed separately to save disappointment with bookings.
Location: close to crown & southbank.
We booked a Corner King room for our anniversary & were very disappointed when the room we were placed in looked nothing like what is advertised on the website. it was the exact layout of a standard room but on the corner of the building. felt very ripped off as the listing shows a corner room with curved windows. spoke with staff regarding this & they offered a free upgrade next time we stay, but to be honest. this was an expensive night as it is, so staying there again is probably not on the cards unless we stay mid week.

Posted by , from Melbourne on 27 Sep. 2016

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5 out of 5

Awesome

Really friendly staff very helpful, lovely rooms & accessible to events we attended Would defiantly come back

Posted by on 12 Jun. 2016

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3 out of 5

Good location

Pros: Cleanliness & location
Location: Nice restaurants, casino
Second stay at Promenade. Expected same corner king room but received a different one with different layout. Disappointing. Droning noise all night from air conditioning vents at Casino maybe? Difficult to sleep. Also bed linen is "noisy". Otherwise, lovely and clean and good location.

Posted by , from Gippsland on 27 May 2016

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5 out of 5

Lovely overnighter

Pros: It's locality.
Cons: Nothing comes to mind.
Location: I saw a show at The Palms, had a massage at Metropole, dinner at the casino and movies the next day.
This is a lovely hotel close to the casino, restaurants, movie theatres and shops and very reasonably priced.

Posted by , from Melbourne on 24 May 2016

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5 out of 5

Very comfortable and in a great location

Pros: So clean and comfortable
Cons: no
Location: The location is perfect close to great restaurants and the casino
We often stay at the Promenade as we know it is very comfortable and staff are always very accommodating. The location is great, either dine at the Mesh or there are many other great restaurant's close by. We can't resist going to Crown Casino as the vibe there is always great. What more could you ask for!!

Posted by , from Shepparton Victoria on 18 May 2016

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5 out of 5

Nice hotel with great amenities

Great place to stay in the city and handy to everthing. Tt was very clean and had great amenities

Posted by on 2 May 2016

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Internet

Available in all rooms: Wireless internet access

Hotel Policies

Hotel Names

  • Crown Promenade Hotel Southbank
  • Crown Promenade Hotel
  • Crown Promenade Southbank
  • Crown Promenade Melbourne
  • Crown Promenade Hotel
  • Crown Promenade Melbourne
  • Crown Promenade Hotel Melbourne
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.