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4.7 out of 5

"The staff were lovely, the design was spot on. The location, although outside of the city was in a very vibrant area and incredibly accessible. " More

By a verified traveller on Tue 03 Mar 2020

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Hotel Description

A luxury stay in Melbourne awaits you at Art Series - The Cullen. Within just a 15-minute stroll, you'll find Jam Factory and Alfred Hospital. Highlights at this family-friendly hotel include 2 restaurants, and in-room kitchens and LCD TVs.

You can enjoy iPod docks, sitting areas, and cable TV, featured in all 118 soundproofed rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. 24-hour room service, coffee/tea makers, and free newspapers are also available.

The restaurant, Golda, serves Chinese cuisine and is open for dinner. 1442 square feet (134 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a fitness center, and laundry facilities. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 5-star Prahran hotel, you'll be 3.9 km (2.4 mi) from Rod Laver Arena and 4.1 km (2.5 mi) from Melbourne Arts Centre.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$145* Per night/room 31 Jan. - 1 Feb.

Room, 2 Bedrooms (Dual Key)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Apartment, 2 Bedrooms (Dual Key)

Bed Count 2 King Beds Maximum Occupancy 6 Max

Penthouse (The Cullen)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Art Series - The Cullen ratings based on 466 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Art Series - The Cullen

Everyone (264) Couples (146) Business (1) Family (54)
2 out of 5
Don’t stay on a Saturday night, hard to sleep because of the music from Night Clubs in the area. Ear plugs would help!!

Posted by , from elb on 8 Mar. 2020

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5 out of 5

Posted by on 8 Mar. 2020

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5 out of 5
The staff were lovely, the design was spot on. The location, although outside of the city was in a very vibrant area and incredibly accessible.

Posted by on 3 Mar. 2020

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5 out of 5
The location was fantastic! The staff were excellent and really took the time to engage with us. They were so friendly. The room was amazing. I will definitely be staying there again and have no hesitation to recommend it to all my friends.

Posted by , from Melbourne on 29 Feb. 2020

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5 out of 5

Posted by on 12 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Cullen

Dear guest, Thank you for your positive review. We are delighted you enjoyed your stay with us. Kind regards, The Cullen Crew

1 out of 5
Charged me when I didn’t even check in xxxxxxxxxxx

Posted by on 12 Feb. 2020

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5 out of 5

Posted by on 10 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Cullen

Dear guest, Thank you for your positive review. We are delighted you enjoyed your stay with us. Kind regards, The Cullen Crew

5 out of 5
Unique fun colourful property... however the staff shine like stars. From front desk to cleaning staff - pure professional.

Posted by on 2 Feb. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Cullen

Dear guest, Thank you for your positive review. We will be sure to pass on your message to our staff, they will be thrilled to hear you enjoyed our funky property! Kind regards, The Cullen Crew

4 out of 5
These Apartments were in a great location 5 min walk to train station and 2 min to a tram . Great places to eat A quirky clean place and quiet . Staff very friendly .

Posted by on 23 Jan. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Cullen

Dear guest, Thank you for your positive review. We are delighted you enjoyed our beautiful neighborhood and all it has to offer. We hope to see you again soon. Kind regards, The Cullen Crew

3 out of 5
Staff and location were great. Rooms were tired and I had to move twice as first room had a water leak in wardrobe and second room stank of cigarette smoke.

Posted by on 19 Jan. 2020

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Comment from Hotel Management

14 Feb. 2020 by The Cullen

Dear guest, Thank you for your honest review. We are glad that you enjoyed our beautiful neighborhood and will be delighted to tell our staff about their performance. We apologize for the inconvenience that our rooms caused during your stay. We aspire for our guests to have a relaxing experience once they entire their rooms and we are deeply sorry we could not give this experience to you. Kind regards, The Cullen Crew

About the Art Series - The Cullen

Location 164 Commercial Rd, Prahran, VIC 3181

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Art Series - The Cullen. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 5-star Melbourne hotel is smoke free.

  • 118 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 1442 sq ft of conference space
  • 134 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Tullamarine Airport (MEL) (30 km / 18.7 mi)
  • Train station: Flinders Street Station (4.5 km / 2.8 mi)
  • Metro station: Prahran Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Art Series - The Cullen offers 118 accommodations with iPod docking stations and minibars. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Sitting area
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Golda - This restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Gramercy Bistro - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 75.0 per night.
  • Cribs (infant beds) are available for AUD 10.0 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts credit cards, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines. The property affirms that it adheres to the Ecolab (3rd party expert - Global) sanitization guidelines.

  • Parking height restrictions apply
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Art Series Cullen
  • Art Series Cullen Hotel
  • Art Series Cullen Hotel Prahran
  • Art Series Cullen Prahran
  • Cullen Art Series
  • Art Series - The Cullen Greater Melbourne/Prahran
  • Art Series - The Cullen Hotel Melbourne
  • Art Series - The Cullen Hotel
  • Art Series - The Cullen Prahran
  • Art Series - The Cullen Hotel Prahran

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.