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Art Series - The Cullen

5-star property
164 Commercial Rd, Prahran, VIC 1800 796 370
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4.7 out of 5
Exceptional!
See all 455 wotif Reviews

"Loved the artwork, and unique furniture. Would have liked there to be some drinks etc in minibar etc " More

By a verified traveller on Sun 16 May 2021

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Hotel Description

A luxury stay in Melbourne awaits you at Art Series - The Cullen. Within just a 15-minute stroll, you'll find Jam Factory and Alfred Hospital. Highlights at this family-friendly hotel include 2 restaurants, and in-room kitchens and LCD TVs.

You can enjoy iPod docks, cable TV, and coffee/tea makers, featured in all 118 soundproofed rooms. Kitchens come with refrigerators, microwaves, and stovetops, making in-room dining convenient, and minibars provide refreshments. Pillowtop beds and premium bedding invite a comfortable night's sleep, and you'll find nice touches like bathrobes and free toiletries. 24-hour room service, free newspapers, and in-room massages are also available.

The restaurant, Golda, serves Chinese cuisine and is open for dinner. 1442 square feet (134 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Added amenities include free WiFi in public areas, a gym, and laundry facilities. There's also valet parking, along with the convenience of car rentals on site.

With a stay at this 5-star Prahran hotel, you'll be 4 km (2.5 mi) from Rod Laver Arena and 4.1 km (2.5 mi) from Melbourne Arts Centre.

Studio Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
AU$200* Per night/room 7 Nov. - 8 Nov.

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (The Cullen)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Studio Suite Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite (Street Art)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Studio Suite Twin

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Art Series - The Cullen ratings based on 455 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Art Series - The Cullen

Everyone (261) Couples (144) Business (1) Family (50)
5 out of 5

Posted by on 23 May 2021

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Comment from Hotel Management

4 Jun. 2021 by Jackie

Thank you for taking the time to rate us. At the Cullen Hotel, it is always a pleasure to receive positive feedback! Your valuable feedback will be passed onto our team for motivation purposes. In the mean time, we hope you stay safe during this uncertain and challenging time. Live Fearlessly, The Cullen Hotel Team

5 out of 5
Loved the artwork, and unique furniture. Would have liked there to be some drinks etc in minibar etc

Posted by on 16 May 2021

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Comment from Hotel Management

22 May 2021 by Benjamin Chan

Hello, Thank you for your review. I'm happy to say that we are working towards bringing back a full minibar into the rooms in the near future. In the mean-time, please don't hesitate to contact the Front Desk should you require any minibar on demand. Kind Regards,

1 out of 5
This is the worst hotel of this caliber I have ever stayed in, the service was awful and rooms very cheaply decorated, it was not worth the $$ paid even at a discount rate.

Posted by on 1 May 2021

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Comment from Hotel Management

1 May 2021 by Benjamin Chan

Hello, I'm sorry to hear that you did not enjoy your stay at The Cullen. I would love to get more details from you, especially in regards to the service you received. Please don't hesitate to contact The Cullen and ask for Benjamin Chan. Kind Regards,

5 out of 5
Fantastic place to stay in Melbourne.. great location and room ,, possibly the best bed I’ve ever slept in !

Posted by on 19 Apr. 2021

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Comment from Hotel Management

24 Apr. 2021 by Benjamin Chan

Thank you so much for your fantastic review! Did you know we sold those beds? Don't hesitate to contact us at the front desk if you wish to know more.

4 out of 5

Posted by on 12 Apr. 2021

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Comment from Hotel Management

24 Apr. 2021 by Benjamin Chan

Thank you for your review. We hope to welcome you back to The Cullen soon

3 out of 5
Room not as advertised/photos very misleading. Number of features mentioned on site not offered. City views from balcony we paid a premium for were of a car park at rear of hotel. Outdoor area cover in spider webs and fair sized red back spider living indoor jam. Also due to COVID house keeping did not tend to room for entirely of 5 day stay.

Posted by on 22 Mar. 2021

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Comment from Hotel Management

26 Apr. 2021 by Jamie Capp

Good morning, Thank you for your review of The Cullen. Please accept my apologies that your stay was not up to our usual high standard. I have discussed you comments with our team to ensure we follow up each of the items you mentioned and ensure they are corrected. Thank you again for letting us know about your stay. I hope I have the opportunity to welcome you back in the future. Kind regards, Jamie Capp General Manager

5 out of 5
Great service frame the staff great facilities and an awesome room

Posted by on 14 Mar. 2021

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Comment from Hotel Management

24 Apr. 2021 by Benjamin Chan

Thank you for your great review! We hope to welcome you back to The Cullen soon.

5 out of 5
Amenities were great. Bed and pillows really comfortable. I had read a review that said the music from nightclubs can be heard. I ignored that. But yes I cld hear it and was reminded of that review.

Posted by on 14 Mar. 2021

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Comment from Hotel Management

24 Apr. 2021 by Benjamin Chan

Hello, Thank you for your review. So happy that you enjoyed the amenities and bedding. Please don't hesitate to request a room facing South (away from Commercial road and the night clubs) on your next stay.

5 out of 5
The city view room was lovely and the bed and linen were so comfortable. The staff were welcoming and helpful. We were staying there to attend a nearby hospital the parking on site and 3pm late checkout made our difficult time much easier

Posted by on 5 Mar. 2021

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Comment from Hotel Management

9 Mar. 2021 by Jamie Capp

Thank you for your kind review. I'm so glad to hear we made a difficult time easier for you and we look forward to welcoming you back for a much more relaxing stay in the future. Sincerely, Jamie Capp General Manager

5 out of 5

Posted by on 4 Mar. 2021

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Comment from Hotel Management

24 Apr. 2021 by Benjamin Chan

Thank you so much for your review. We hope to welcome you back to The Cullen soon

About the Art Series - The Cullen

Location 164 Commercial Rd, Prahran, VIC 3181

Property Features

There are 2 restaurants on site. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. A fitness center, tour/ticket assistance, and multilingual staff are also featured at the luxury Art Series - The Cullen. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the indoor pool at a partner property. This 5-star Melbourne hotel is smoke free.

  • 118 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 1442 sq ft of conference space
  • 134 sq m of conference space
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Flinders Street Station (4.4 km / 2.7 mi)
  • Metro station: Prahran Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Art Series - The Cullen offers 118 accommodations with iPod docking stations and minibars. Pillowtop beds feature premium bedding. Accommodations at this 5-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. 42-inch LCD televisions come with premium cable channels and pay movies. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

Golda - This restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Gramercy Bistro - This bistro specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).

  • Parking height restrictions apply
  • Debit cards
  • Events/parties not allowed
  • Staffed front desk
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: AUD 30.00 per day (in/out privileges)
  • Valet parking fee: AUD 40.00 per day (in/out privileges)
  • Rollaway bed fee: AUD 70 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Art Series Cullen
  • Art Series Cullen Hotel
  • Art Series Cullen Hotel Prahran
  • Art Series Cullen Prahran
  • Cullen Art Series
  • Art Series - The Cullen Greater Melbourne/Prahran
  • Art Series - The Cullen Hotel Melbourne
  • Art Series - The Cullen Hotel
  • Art Series - The Cullen Prahran
  • Art Series - The Cullen Hotel Prahran

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently asked questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.